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Reviews of Hotel Palazzo Esedra

4 out of 5
Hotel Palazzo Esedra
Piazzale Vincenzo Tecchio 50, Naples, NA

Reviews

8.6

Excellent

Rating 10 - Excellent. 168 out of 362 reviews" "
Rating 8 - Good. 151 out of 362 reviews" "
Rating 6 - Okay. 30 out of 362 reviews" "
Rating 4 - Poor. 9 out of 362 reviews" "
Rating 2 - Terrible. 4 out of 362 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benayhou

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Francesco

Stayed 1 night in Dec 2023

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for football.
Stayed 1 night in Dec 2023

6/10 Okay

Francesco

Liked: Cleanliness, amenities, property conditions & facilities
I’m a regular at Palazzo Esedra where Staff are very friendly and polite, but have noticed a drop in the service levels.
Stayed 1 night in Sep 2023

10/10 Excellent

Christina

Stayed 2 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Maryse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing, specially Davide
Stayed 2 nights in Jun 2023

10/10 Excellent

Tehreem

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I liked it because of the safe environment
Stayed 2 nights in May 2023

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Naples 2023
Beautiful hotel however the bathrooms let it down badly very tired exposed pipe work Rosetta missing off . Though clean afraid the conditions let it down . I know we don’t spend a lot of time in a bathroom but I think you know what I mean . Breakfast also rather disappointing on choices of meats and cheeses . Would I stay again 100% yes
Stayed 2 nights in Mar 2023

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I al Easy stay at Palazzo Esedra when in the area.
Stayed 1 night in Feb 2023

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Football Stadium.
Stayed 1 night in Jan 2023

10/10 Excellent

YONHAK

Stayed 1 night in Jan 2023

10/10 Excellent

Yasna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its outside the city
Stayed 1 night in Aug 2022

6/10 Okay

Abdallah

Travelled with family and small children
Disliked: Amenities
The breakfast was very poor.
Stayed 2 nights in Jan 2022

10/10 Excellent

shalev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend!!!
First of all it’s a really nice location, lots of shops around and the building looks very nice. The room was comfortable with very high specs especially for the price and the fact that the place has its own free parking makes the experience very comfortable especially if you travel with a car. The most important thing to mansions is the exceptionally amazing stuff!! They were so kind and polite, gave us very good recommendations for restaurants in the city and made our stay amazing!!!
Stayed 1 night in Oct 2021

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it. but location is not show in google map.
Stayed 1 night in Aug 2021

6/10 Okay

orianna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
I booked a standard double room on the app and once I arrived they made me pay an extra 30$ per being two people, in a double room
Stayed 1 night in Aug 2021

10/10 Excellent

Harley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
It was very comfortable as well as safe
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Experience was great. We only stayed for one night and for room service for dinner- the food was amazing!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative is the distance from town. We got the metro to town which was easy from the hotel but we missed the last metro and had to get a taxi. The traffic in Naples is really bad so it took us 50minutes to get back compared to 10 min metro.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to get to the airport. Comfortable room. Nice lobby/bar area. Breakfast included with room.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Abu, London

Travelled with partner
Nothing wow, looks nicer in the pictures but just an average hotel. I found a hair on the toilet seat which wasn't nice but apart from that was a clean and convenient hotel for us as it was near the airport.
Stayed 1 night in Jun 2019

6/10 Okay

marco, Anon

Liked: Cleanliness
Small things matter.....
Small things matter. A complimentary bottle of water in a four star hotel dring 30 degrees heat would have been nice - but the minibar cost was 3e a bottle which is expensive. Breakfast was very basic and not up to standard for this star rating. No hot food, poor choice of cheese and ham (emental and cotto only) and very little choice of fresh fruit. It was a let down.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Great hotel to stay, especially for football e various shows at the Mostra d’Oltremare. Have stayed before and will be staying !
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

4/10 Poor

RJ, USA

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel advertises high speed WIFI. Over the duration of our 6 day stay, the internet never worked sufficiently to sustain a connection. They refused to address the situation. We spoke with someone who has stayed at the hotel for three months, and the same thing - lots of talk and apology, but they know we are tourists and are never coming back, and get by with excuses. They refused to offer any credit for the lack of wifi. Cellular service is very expensive overseas and it has cost us dearly to be without wifi in the hotel. Bottom line - if you value having wifi to connect with whomever, and for whatever reason, particularly if you are expecting what the hotel advertises, DO NOT STAY AT THIS HOTEL!
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great Stay!
The front desk people were great and so accommodating in any request we asked. Because it was our wedding anniversary, we were given a free upgrade!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, perfect location for the exhibition centre and football!
Stayed 1 night in Nov 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Staff very attentive.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bit far from the touristy areas, but it was only two block from the Metro station and close to a lot of restaurants. Very luxurious inside.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Oct 2018

10/10 Excellent

Ed, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great retreat and sanctuary from the chaos of Naples. Easy walk to the local train station and cheap return fare to the centre of Naples
Stayed 2 nights in Oct 2018

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2018

10/10 Excellent

Boris, Pottsylvania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place. Great staff! Special kudos to Michele for all his help!
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Eric, Texas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good hotel but systems are dated and the air conditioning leaves a lot to be desired- the room thermostat only works if you complain - the temperature is set at 25plus and is controlled by a central computer- I had to change rooms at 12.30am because we couldn’t get the temperature down- the night manager suggested I take a cold shower- which was in fact a sensible suggestion but not one you should have to do - unless you are early for breakfast the choice gets very limited - if you wait long enough they will top it up - my impression is that the hotel minimizes costs at the expense of their guests comfort - however I cannot fault the cleanliness and the attempt by the management staff to be helpful
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel with clean rooms and friendly staff. Hotel is away from the city center.
Stayed 1 night in Aug 2018

10/10 Excellent

Zied, Moncton, nb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient specially the location, free parking, the breakfast...
Stayed 1 night in Aug 2018

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay of two weeks was rather pleasant in this hotel . This a place that when in ‘off season’ can be good value for your money for what you get , not so sure though in high season when you will need to fork out a lot more. The area is not ‘spectacular’ and rather dull , at night not very safe if you walk alone. The outside of the hotel was scattered with broken glass of broken bottles and weeds from the first day and up to day we left. Approach to the hotel entrance as you arrive for the first time can be rather challenging and difficult to find. Our standard double room was very comfortable except for the bed itself which was only adequate for the 4 star status . Plenty lights and switches to operate also the blinds, nice large make up mirror in bathroom lots of storage space, very efficient air conditioning, mini bar but not coffe/tea facilities , good quality toiletry. Peculiar and not so pleasant odour in floor corridors, maybe due to the soiled carpet ,steam cleaned during our stay but not dried properly. Hotel staff from concierge to breakfast room were excellent through out ,all the staff you meet in public areas they acknowledge and greet you every time. Particularly Annamaria and the night concierge staff - Luciano b/fast Headwaiter with a charming dynamic personality very attentive andprofessional Buffet b/fast adequate but could be more inspiring . Minimalistic and not ordinary decor with the sort of ‘Marmite effect’.You either like it or hate it!
Stayed 7 nights in Jul 2018

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand, but down to earth!
Our stay of two weeks was rather pleasant . This a place that when in ‘off season’ can be good value for your money , not so sure though in high season when you will need to fork out a lot more. The area is not ‘spectacular’ and rather dull , at night not very safe especially if you walk alone. The outside of the hotel was scattered with broken glass, broken bottles and lots of weeds ,it was to be a perennial feature during our stay Approach to the hotel entrance as you arrive for the first time can be rather challenging and difficult to find. Our standard double room was very comfortable except for the bed itself which was only adequate for the 4 star status . Plenty lights and switches to operate also the blinds, nice large makeup mirror in bathroom lots of storage space, very efficient air conditioning, mini bar but not coffe/tea facilities , good quality toiletry. Unpleasant odour in floor corridors, maybe due to the soiled carpet ,steam- cleaned during our stay but not dried properly. Temperamental WiFi. Hotel staff from concierge to breakfast room were excellent throughout ,all the staff you meet in public areas they acknowledge and greet you every time. Special thanks to Annamaria and the night concierge staff . Luciano b/fast room Headwaiter who has a charming and dynamic personality and very attentive Buffet b/fast adequate but could be more inspiring .Minimalistic and not ordinary decor with the sort of ‘Marmite effect’ Overall a good nice hotel.
Stayed 7 nights in Jul 2018

10/10 Excellent

Josh, Seattle WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was huge in comparison to most, very clean, staff was wonderful, polite, and helpful to get around town.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, convenient location to the airport
The location is not great and the pool was in renovation But inside is great 12km to the airport and near a shopping center (driving) good if you have a car Free parking
Stayed 1 night in Jul 2018

10/10 Excellent

Tajinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Difficulty finding entrance to hotel, driving around but the hotel, staff and breakfast were all excellent. Bars nearby for drinks and beers
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please get A/C repaired
The hotel is very nice and clean the only thing is the A/C does not work and it can be a bit warmer sometimes.