Dear Glen - We’ll pass on your suggestion to the housekeeping team. Thanks so much for the 5 star rating! We truly appreciate it.

Thank you for the great review, John!

Dear Donna - thank you very much for the feedback. We look to continuously improve our guest rooms, and will take the comments you noted back to our team to make improvements. Thank you again for staying with us!

Thank you so much, Alan!

Thank you so much for the review!

Thank you for your review! We hope to see you again in one of your future stays!

Thank you!

Dear Lientje, thank you for reaching out to us. We regret the extreme inconvenience caused to you and are quite saddened to learn you had such a negative experience. Please let us know about any improvements we can introduce to enhance the overall guest experience at our establishment. We’re already working on a few areas and would love your perspective on the same. On that note, we apologize for letting you down and request you give us another chance to rectify our errors and earn your trust!Best Regards,Ramada Mountain viewCustomer Care Team

Dear Gregory,We apologize if there was some confusion with your booking. Please call the hotel front desk tomorrow so we can assist.

Thank you so much for the great feedback, Dusty!

Thank you so much for the feedback. We appreciate it!

Hi Tom,Thank you for sharing your feedback with us. We're pleased to hear that your room was well maintained each day, and you found our staff to be very friendly and helpful. Providing excellent service is a priority for us, and we appreciate your positive comments. Regarding breakfast, we understand the importance of a satisfying meal to start the day, and we'll take your feedback into consideration as we continue to improve our offerings. If there's anything specific you enjoyed or anything more we can do to enhance your future stays, please feel free to let us know. We look forward to welcoming you back for another pleasant visit.Best Regards,Ramada Mountain viewCustomer Care Team

Thank you so much for the great feedback, Scott! We really appreciate it!

Thank you for letting us know. We appreciate the feedback

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Thank you very much!

Dear Mauricio, we are thankful for giving our hotel a splendid rating for our services. We aim to deliver clean, cozy accommodations for our guests, along with a great hotel experience full of memorable instances and happy moments. It is a matter of pride for us that we succeeded in doing this for you. We look forward to your next visit to serve you again with an exceptional guest experience tailor-made for our distinguished customers.Best Regards,Ramada Mountain viewCustomer Care Team

Hey Khalid, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at Ramada Mountain View!Best Regards,Ramada Mountain viewCustomer Care Team

Thank you!

Thank you Gary!

Hi Nilka,Thank you for these upbeat ratings! We're extremely delighted to learn that you had a great stay and loved our hospitality. We'd love to see you choose us again on your next trip!Best Regards,Ramada Mountain viewCustomer Care Team

Dear Leo,Our sincere apologies that you did not have a good stay with us. Please do reach out if there was anything in particular that we can improve on. Happy holidays!

Dear Griselda - We're very sorry for the issues you noted. I hope you raised them with the staff when you checked in. As for receipts, when you book with Expedia, often the receipt will also come directly from them.

Thank you Matthew!

Dear Prakash, Thanks for the feedback. We’d love to know what we can improve to make your next stay a 10/10! Thanks again.

Thank you so much for the great review!

Dear Paul,Thank you so much for the review! We appreciate that you noticed the small changes we’ve made in the past few years! We look forward to seeing you again!

Dear Ben,Thank you for the feedback. We strive to provide a great experience for all guests at our hotel, and apologize that you did not have a good stay. If you would like to provide more feedback, please do reach out.

Dear John,Thank you so much for the feedback, especially as it relates to breakfast. We’re glad you had a good stay with us, and hope to see you again soon!

Thank you for the feedback, Carlos

Thank you Zan for the feedback! We’re glad we could accommodate you!

Thank you so much for the feedback!

Thank you so much for the great review! We appreciate your business and your feedback!

Thanks for the feedback. We apologize for the housekeeping issue you noted. As for the red bed cover, those have been removed since COVID to help provide a more clean, simple bedding experience.

Thank you for the feedback!

Thanks for the great review!

Thanks for the great review!

Thank you for the feedback!

Thank you for the review, Morgan!

Thank you so much for the feedback!

Thank you for the feedback! We truly appreciate it!

Thank you so much for the great feedback!

Thank you so much for the great review!

Thanks for the feedback!

Thank you for the great feedback!

Dear Janet,Thanks so much for your feedback. We appreciate it.

Thank you for the great review!

Thanks for the great review!

Dear Floyd - thank you for the feedback. We will let our housekeeping staff know and will continue to make improvements. Thanks again

Dear Alyssa,Thank you so much for the great review! We’re glad you enjoyed your stay and look forward to seeing you on your next visit to Mountain View!