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Reviews of Motel 6 Moriarty, NM

2 out of 5
Motel 6 Moriarty, NM
1901 W. Route 66, Moriarty, NM

Reviews

6.0
Rating 10 - Excellent. 84 out of 521 reviews" "
Rating 8 - Good. 125 out of 521 reviews" "
Rating 6 - Okay. 121 out of 521 reviews" "
Rating 4 - Poor. 89 out of 521 reviews" "
Rating 2 - Terrible. 102 out of 521 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Regina

Travelled with partner
The mattress was as hard as a rock
Stayed 1 night in Apr 2024

2/10 Terrible

Farmehr

Disliked: Cleanliness, staff & service, amenities
Very dirty. There was hair on the shower wall. No shampoo, not enough towels and no paper towel. I paid extra for the room with fridge got one without it
Stayed 1 night in Apr 2024

2/10 Terrible

Renee

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Beds are very uncomfortable. Price is way to high for the accommodations.
Stayed 1 night in Apr 2024

2/10 Terrible

Justin

Business traveller
The room itself was unkept. There was hair in the bathroom, a left over woman’s razor in the bathroom, trash, and it did not appear to even be vacuumed. And, the lights went out during my stay. The staff were polite though. Definitely not a place to stay!
Stayed 3 nights in Apr 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. Well lit and safe
Stayed 1 night in Mar 2024

6/10 Okay

Taylor

Stayed 1 night in Mar 2024

10/10 Excellent

Zachary

Stayed 1 night in Mar 2024

10/10 Excellent

Ed

Stayed 1 night in Mar 2024

2/10 Terrible

Jeffrey

Travelled with partner
Disliked: Staff & service
Had problems with check in, took forever
Stayed 1 night in Jan 2024

8/10 Good

gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Melissa

Travelled with pets
Disliked: Staff & service
I didn’t get checked in and did not stay at the property, as the front desk clerk was so rude, that I left and got another hotel down the road.
Stayed 1 night in Dec 2023

10/10 Excellent

Rosa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Linda

Business traveller
Disliked: Amenities, property conditions & facilities
The memory foam mattress was not comfortable at all, the heat/air unit was noisy, someone's dog kept barking, did not sleep yat all, needs deep cleaning and remodel.
Stayed 1 night in Nov 2023

2/10 Terrible

JAMES

Travelled with family
Disliked: Property conditions & facilities, room comfort
Probably the worst hotel room I’ve experienced.
In my 59 years of traveling, it was probably the worst hotel room I’ve experienced. The room had a strong chemical smell. Two of the four pillows were ripped, and the stuffing was hanging out of the pillow. One fitted sheet was clean with stains. The two chairs with a hard bottom and back were very uncomfortable. One bar of soap for 3 people and no shampoo. When I asked at the front desk for another bar of soap and shampoo, she said, “We don’t have shampoo.” I have never stayed at a hotel that did not have shampoo. She did give me 2 extra bars of soap. The exhaust fan in the bathroom did not work or there is not one. The stopper for the tub is missing. I could not soak my weary bones. To turn on the water to the tub I had to pull the knob so hard I thought I was going to disconnect the fixture from the pipe in the wall. After going to bed the heat/ac started rattling. It got louder as it continued to run. It is amazing what one can tolerate after driving 10 hours, exhausted and needing sleep. On the bright side the bed was comfortable and the lady at the desk was nice, efficient and friendly. Shame on whom ever is responsible for the management of this hotel.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Fred

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed covers had stains, although the sheets were clean. The floors were somewhat sticky.
Stayed 1 night in Oct 2023

2/10 Terrible

scott

Disliked: Property conditions & facilities, room comfort
Bad value
Stayed for the eclipse and ballon fiesta. Too far away. Paid way too high for a sorry room with so many things that did not work.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Stayed 1 night in Oct 2023

8/10 Good

Tim

Stayed 1 night in Oct 2023

8/10 Good

Lori

Travelled with family and small children
When we arrived the kids were hungry. So I checked in and took them to eat. We returned and later around 10:30pm i decided to take a shower. No, hot water. Went to the front desk, she tested her sinks and stated there was hot water. I figured maybe it needed to run longer. About 1:30am, I woke to the room being stuffy, air condition didn’t work. Called down and was told nothing she could do at this time and it was late to move me becasue I had been in the room for the past 4 hours. When i got up to leave still no hot water. Front desk stated she would let someone know and if i could call (room 221). I called later that day, person stated they didn’t know what I was talking about and when I explained the issues. I was told the female on night shift should have taken care of it. I should have paid the extra $30 and stayed elsewhere. Very ran down place.
Stayed 1 night in Oct 2023

2/10 Terrible

Randall

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor was dirty when we walked in the room, with hair, tissue scraps, and a spot of something sticky. As it was late, we decided not to complain, and just not worry about it. However, the sheets were not clean either. We checked the other bed and since it was okay, slept in it. There was a hole/dent in the bathroom floor, which sunk when you stepped into the room. The bottom of the tub was not clean, and the floor behind the bathroom door looked like it never gets cleaned, although you can't see it until you close the bathroom door. There was a dead mouse on the pavement right beside our parking spot. Additionally, the exterior entrance door did not latch. Add the dingy towels and stained bedcovering, and it all adds up to the worst room we've rented in ages.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

JEFF

Business traveller
Liked: Cleanliness, staff & service
Hotel is basic and needs some work.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Okay

Derrell

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

MARCO

Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Freezer needed defrosting. Fridge dirty. Dining table dirty. Bathroom fan Very loud.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Lynn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was good and efficient but room did not have fridge and microwave thst were advertised.
Stayed 1 night in Aug 2023

8/10 Good

Janet

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Cheap room, clean sheets & comfortable bed. Otherwise, room needed a deep cleaning as there was pink stuff spilled in refrigerator, dirty spots on wall & bathtub needed scrubbing.
Stayed 1 night in Aug 2023

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

CV

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
everything worked good staff was nice but blankets had stains all over both beds
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 28 Aug 2023
Hi CV,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Dorothy

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Staff was so helpful.
Stayed 1 night in Aug 2023

6/10 Okay

Bryan

Stayed 1 night in Aug 2023

4/10 Poor

Jay

Stayed 1 night in Aug 2023

2/10 Terrible

DAIKI

Stayed 1 night in Aug 2023

2/10 Terrible

Erika

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
RUN AWAY!!
Pulled up to the dark motel around 9pm, no lighting outside. Very scary amd unsafe. Lobby was bare and every vending machine had an out of order sign on it, including the ice machine. The woman at the front desk was very poliet and did a great job checking us in. When we got to our room we were greeted by flys. Cobwebs on the walls and dead moths in the sink. The ground had not been swept or mopped. There was dried ramen noodles on the floor. The shower had short black hairs all over. The shower tub did not drain and the spout dripped continuously. The only positive thing was the beds looked clean. But after experiencing the other issues I was unable to sleep due to having nightmares of bed bugs bitting me. I would NOT recommend this hotel to my worse enemy!
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 7 Aug 2023
Hi Erika,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay.
The people working there were very friendly. The room was adequate for my needs. No complaints at all.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 7 Aug 2023
Hi Edward,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

2/10 Terrible

Jose

Stayed 1 night in Jul 2023

10/10 Excellent

Mary

Stayed 1 night in Jul 2023

4/10 Poor

janalynn, mesa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Shower was awful
Stayed 1 night in Jul 2023

4/10 Poor

Nico

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Lea

Stayed 1 night in Jul 2023

8/10 Good

Gary

Stayed 1 night in Jul 2023

2/10 Terrible

Lisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
The room was disgusting! Toilet seat was up with urine and hair all over it! Sheets on one bed were stained. Floor was dirty! Place was extremely uncomfortable and unpleasant!
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 17 Jul 2023
Hi Lisa,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Jeffery

Stayed 1 night in Jul 2023

2/10 Terrible

Peter

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Danielle

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
It was alright. They did let us check in super early thank yall. But there was no rooms on the first floor which was not okay. My grandmother who was very ill had to walk up the 30 steps to the second floor and she has 4th stage copd. That was not okay...

2/10 Terrible

Bennie

Stayed 1 night in Jun 2023

8/10 Good

Angel

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2023