Game drive

Reviews of Red Roof Inn Morgan City

2 out of 5
Red Roof Inn Morgan City
7408 Highway 182 East, Hwy182 and MLK Blvd, Morgan City, LA

Reviews

6.4
Rating 10 - Excellent. 72 out of 292 reviews" "
Rating 8 - Good. 58 out of 292 reviews" "
Rating 6 - Okay. 60 out of 292 reviews" "
Rating 4 - Poor. 45 out of 292 reviews" "
Rating 2 - Terrible. 57 out of 292 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Kurt Ole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 1 night in May 2024
Response from Tianna RediResponse Specialist on 15 May 2024
Dear Kurt,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Morgan City. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that everything went well throughout your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,Tianna Red Roof Management RediResponse Specialist

2/10 Terrible

Trynitie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst night at a hotel I ever stayed at. I couldn’t shower because the tub was dirty and the water wouldn’t drain. The sheets look like someone with work boots walked across them and they got wet, and been laid on and never changed. They had hair and every thing on it. When I asked to get moved to another room or refunded they said because I was in there an hour they couldn’t do nothing about it. Then they had roaches crawling up and down the walls and on the floor worst night ever.
Stayed 2 nights in Jan 2024
Response from LaTunde RediResponse Specialist on 7 Mar 2024
Dear Trynitie,I appreciate you sharing your feedback following your stay at the RED ROOF INN MORGAN CITY. I was saddened to read that your stay fell short of your expectations due to the insects and all the other concerns that you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,LaTundeRed Roof Management RediResponse Specialist

2/10 Terrible

Viola

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They over charge us when we booked our room online and paid on site. They told us we was going to have a king size bed one bed instead we have two full size beds. The area is dark and there was no parking at all. Our tv was also in Spanish and nothing was in English we had to call the front desk for someone to come and fixed our tv. Not only that a big ass cockroach ran out from under the tv that we had to kill ourselves. The manger is never in the office to approve anything that needs to be fixed we will never stay at Red Roof Inn Morgan city Louisiana for what we was charged I could have stayed at a better and much nicer hotel then here
Stayed 1 night in Mar 2024
Response from LaTunde RediResponse Specialist on 4 Mar 2024
Dear Viola,I appreciate you sharing your feedback following your stay at the RED ROOF INN MORGAN CITY. I was saddened to read that your stay fell short of your expectations due to the insects and all the other concerns that you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,LaTundeRed Roof Management RediResponse Specialist

2/10 Terrible

calysta

Disliked: Staff & service
Horrible
We booked 3 weeks in advance and they gave our room away saying they were completely book. DO NOT STAY HERE!!
Stayed 1 night in Dec 2023
Response from Xao RediResponse Specialist on 5 Dec 2023
Thanks for sharing your feedback with us, Calysta. The team at our Red Roof Inn Morgan City was saddened to see that we failed to provide you with a satisfactory stay. You stated that you were not able to get your room, despite reserving it 3 weeks in advance, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We wish you all the best in your future stays.Best wishes,Red Roof Management

10/10 Excellent

latonya

Stayed 4 nights in Nov 2023
Response from Xao RediResponse Specialist on 5 Dec 2023
Thank you for sharing your 10/10 rating with us, Latonya. Our staff at the Red Roof Inn Morgan City was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

10/10 Excellent

Laketha

Stayed 2 nights in Nov 2023
Response from Oniel RedRoof Management on 7 Dec 2023
Hi Laketha,Thank you for taking the time to write a review of your stay at the Red Roof Inn Morgan City. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof Management

4/10 Poor

Maurice

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
The room is reserved was over 85 degrees when I arrived. The AC hadn’t been adjusted and the shades were left wide open so the room was burning up. The lady at the desk changed my room but used the F word when she looked at how I’d turned down the AC. Very unprofessional and rude. Who wants to stay in a blazing room when it’s 110 outside? In addition, the tub had hairs still in it and so did the sink. Wasn’t cleaned hardly at all. Won’t stay there again.
Stayed 5 nights in Sep 2023
Response from Linton Rediresponse Specialist on 14 Sept 2023
Dear Maurice,Thank you for telling us about your recent visit to RED ROOF INN MORGAN CITY. We are sorry you had a less than pleasant experience. You stated that the temperature in your room, the uncleanliness of the tub mentioned and the other concern expressed were the downsides of your stay. At Red Roof, I am grateful for the feedback you provided so we are able to continually improve our hotel.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Regards,LintonRediresponse Specialist

8/10 Good

Barbra Scott

Travelled with family
Liked: Amenities, property conditions & facilities
Great
Stayed 4 nights in Sep 2023
Response from Recordo Rediresponse Specialist on 10 Sept 2023
Hello Barbra,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MORGAN CITY. I'm so glad we earned your 4/5 score. It's wonderful to hear that you had a great experience with us. Positive guest feedback, like yours, is always an encouragement to all of Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof. Sincerely,Recordo Rediresponse Specialist

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Red roof inn on 4 Sept 2023
Thank you for taking time to give us review

8/10 Good

Terrianah

Travelled with partner
Liked: Cleanliness, amenities
Paint Job Needed
Stayed 1 night in Aug 2023
Response from red roof inn on 5 Aug 2023
Thank you for taking time to put review.

10/10 Excellent

Trynitie

Stayed 1 night in Jul 2023
Response from Toni-Ann RediResponse Specialist on 17 Jul 2023
Hello Trynitie,I am pleased to have had you as our guest. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what were doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excellent

Laketha

Stayed 2 nights in Jun 2023
Response from Gabrielle RediResponse Specialist on 24 Jul 2023
Thank you for taking a moment to leave a review, Laketha. Myself and the staff at the Red Roof Inn Morgan City appreciate your 5/5 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.Sincerely, Gabrielle RediResponse Specialist

10/10 Excellent

Laketha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I've never seen a Redroof Hotel , kept up like this one. I love the housekeeping and the front desk service is great.
Stayed 4 nights in May 2023
Response from Devorine RediResponse Specialist on 3 Jun 2023
I appreciate your comments regarding your recent stay at the Red Roof Inn Morgan City, Laketha. I am thrilled that you were pleased with our housekeeping and our front office staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine RediResponse Specialist

8/10 Good

Chantell

Stayed 1 night in May 2023
Response from Sahil Patel on 18 Jun 2023
Hello Chantell,The feedback provided in your review is much appreciated. The staff at the RED ROOF INN MORGAN CITY thanks you for your 4/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Thanks again and we hope you’ll visit us again on your next.

2/10 Terrible

Renata

Stayed 1 night in Mar 2023
Response from Dannielle Rediresponse Specialist on 24 Apr 2023
Hello Renata, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MORGAN CITY and I are saddened your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Linton RediResponse Specialist on 31 Mar 2023
Hello Michael,The feedback provided in your review is much appreciated. The staff at the RED ROOF INN MORGAN CITY thanks you for your 8/10 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediResponse Specialist

10/10 Excellent

Robert, Morgan City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean amd quiet. Housekeepimg on call when needed. And very reasonable rates.
Stayed 4 nights in Mar 2023
Response from Oshane RediResponse Specialist on 17 Mar 2023
Dear Robert,Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the cleanliness and the reasonable rates. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,OshaneRediResponse Specialist

6/10 Okay

Shelldeen

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
It was okay. Very dirty though might want tk bring your own sheets for the mattresses. I dont even get started ln the restroom.
Stayed 2 nights in Feb 2023
Response from Kerry-Lee RediResponse Specialist on 7 Feb 2023
Hello Shelldeen,We appreciate you for taking a moment to complete our guest survey. Myself and the staff at the RED ROOF INN MORGAN CITY are saddened by your 3/5 scoring following your recent stay. Our sincerest apologies for the uncleanliness you described that may have hindered your stay. Guest comments like yours is always an encouragement to all of our staff as we aim to continuously improve on the quality of our services to enhance our guest experiences. Your feedback is critical as we aim to deliver clean, comfortable, home away from home stays to all guests. Please know that we value you as our guest and appreciate your business.We do hope we will have the opportunity to provide you with an even better experience on your next stay at any of our brand locations.Sincerely,Kerry-LeeRediResponse Specialist

10/10 Excellent

KENNETH

Business traveller
Liked: Cleanliness, staff & service, amenities
Good value
Stayed 1 night in Jan 2023
Response from sahil on 18 Feb 2023
On behalf of Redroof Inn, please accept my appreciation for your pleasant stay at the Redroof Inn. Will make sure no compalins on our end for next stay. We strive to ensure our patrons experience the best visits possible during their travels and we fell complete of our goal this time. Once again thank u for your review and will see you for your next stay no complains

8/10 Good

Anthony

Stayed 2 nights in Jan 2023
Response from sahil on 18 Feb 2023
On behalf of Redroof Inn, please accept my appreciation for your pleasant stay at the Redroof Inn. Will make sure no compalins on our end for next stay. We strive to ensure our patrons experience the best visits possible during their travels and we fell complete of our goal this time. Once again thank u for your review and will see you for your next stay no complains

8/10 Good

Sheila

Liked: Cleanliness, staff & service
Good no-frills stay for the price
The place is clean & quiet. There is ample room & organized efficiently. The mattress needs replacing since it sags to the middle but the sheets were clean & there were 4 pillows that were fluffy. The shower worked well & the bathroom was clean. Plenty of toilet tissue. The tile floor near the door collects moisture so i hand to use a towel as a rug.The coffee maker is an indiviual serving type. We did not see a restaurant as part of the proprty.
Stayed 1 night in Jan 2023
Response from sahil on 18 Feb 2023
On behalf of Redroof Inn, please accept my appreciation for your pleasant stay at the Redroof Inn. Will make sure no compalins on our end for next stay. We strive to ensure our patrons experience the best visits possible during their travels and we fell complete of our goal this time. Once again thank u for your review and will see you for your next stay no complains

6/10 Okay

Harold

Business traveller
Not clean
Response from Red roof inn on 4 Dec 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

10/10 Excellent

cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk very nice
Stayed 1 night in Dec 2022
Response from Red roof inn on 4 Dec 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon

10/10 Excellent

Matthew

4/10 Poor

Harrell

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Played loud music all night somewhere close by
Stayed 1 night in Nov 2022
Response from Red roof inn on 29 Nov 2022
I really apologize for inconvenience for future when you check in next time let us know so we can give you better room and section so you will nit have that issue for next stay

8/10 Good

Franklin ELROY

Stayed 1 night in Nov 2022
Response from Red roof inn on 23 Nov 2022
Thank you for review

10/10 Excellent

Lanica

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
staff is friendly service is great hotel is clean quiet atmosphere
Stayed 1 night in Nov 2022
Response from Red roof inn on 21 Nov 2022
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Red roof inn on 14 Nov 2022
Thank you so much to stay with us and give us review

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from red roof inn on 25 Oct 2022
Thank you so much for talking time and give us review

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022
Response from Red Roof Inn on 11 Oct 2022
hello Dan Thank you for your time to respond back.we really appreciate for your positive review.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022
Response from Red Roof INn on 11 Oct 2022
Hello John Thank you for your time to give us review and feedback.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best trip ever
My state was very amazing the people was friendly everything was where I needed to be the pool was wonderful
Stayed 1 night in Aug 2022
Response from Red Roof Inn on 11 Oct 2022
Hello Mary,Thank you for your time to give us review and feedback.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Red Roof Inn on 11 Oct 2022
Hello John,Thank you for your time to give us review and feedback.

2/10 Terrible

Linda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Workers were really rude. Didn't feel comfortable because of the way the locks were on doors
Stayed 1 night in Aug 2022
Response from Red Roof Inn on 11 Oct 2022
Hello Linda,we are really sorry we couldn't make you comfortable and we will look into in employee behavior. Thank you

2/10 Terrible

Douglas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it
Stayed 1 night in Aug 2022

10/10 Excellent

Guy

Stayed 3 nights in May 2022

2/10 Terrible

Justino

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cancelled the stay due to the horrible condition of the hotel. There were broken beer bottles in the parking lot, a pile of dirty linen on the walk way leading to the stairs going to our room, and the stair well smelled of urine. I could not believe how bad it was. The room itself was outdated and had an uneasy feel about it. We could not bring ourselves to stay here. We immediately went back to the front desk and cancelled the reservations. Funny thing was that there were no questions asked. It was as though it was expected.
Stayed 5 nights in Jun 2022

2/10 Terrible

Cecilia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Seriously disappointed. The door did not locked at all. Bedsheets had hairs on them. Bathroom was so dirty
Stayed 1 night in Jun 2022

8/10 Good

Jaravion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

6/10 Okay

Cristy

Stayed 3 nights in Jun 2022

2/10 Terrible

Andrea

Stayed 1 night in Mar 2022

8/10 Good

cheryl

Stayed 1 night in May 2022

10/10 Excellent

Cheetara

Stayed 2 nights in Apr 2022

2/10 Terrible

Sharon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is ill-kept, dirty - I didn't stay after seeing the grounds. Thick brownish liquid slurge on the walkway right in the entrance of the door. There was even stationary at the Receptionist desk stating if towels were missing on checkout - how much each towel was going to be charged for. My staying there was an absolute NO WAY.
Stayed 4 nights in Apr 2022

10/10 Excellent

Ingo

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2022

6/10 Okay

CHRISTINE

Travelled with family
Liked: Cleanliness, staff & service
Air
Filter in air conditioner need to be clean other than that was good.
Stayed 3 nights in Apr 2022

10/10 Excellent

Kerry, metairie

Stayed 1 night in Apr 2022

10/10 Excellent

Leia

Stayed 1 night in Apr 2022

4/10 Poor

Quality

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

2/10 Terrible

Mathew

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, rude staff, there is nothing good to say about this hotel. I stayed for a few hours and noped out of there. Pretty sure there was a guy in the parking lot dealing drugs. The lady at the desk gave me the impression that I was inconveniencing by attempting to check in. I travel a lot by myself and have stayed in some sketchy motels, but never at this one again. Do not stay here it is not safe!!!!
Stayed 1 night in Mar 2022