Exterior

Reviews of Hampton Inn & Suites Morgan City

2.5 out of 5
Hampton Inn & Suites Morgan City
6365 Highway 182 E, Morgan City, LA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 221 out of 348 reviews" "
Rating 8 - Good. 84 out of 348 reviews" "
Rating 6 - Okay. 24 out of 348 reviews" "
Rating 4 - Poor. 9 out of 348 reviews" "
Rating 2 - Terrible. 10 out of 348 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Limited dining. Mattress was worn as it felt “lumpy” with little cushioning.
Stayed 4 nights in Apr 2024
Response from Thank you, Jaime on 30 Apr 2024
Thank you for your review. We will be looking into the issue regarding the mattress. Unfortunately, we only serve breakfast at the hotel. We do not have a restaurant in house but we have restaurants in the area. Thank you!

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, good breakfast, friendly staff!
Stayed 1 night in Apr 2024
Response from Thank you, Jaime on 21 Apr 2024
Thank you for your review! We are excited your stay was as expected and we wish you safe travels. :)

10/10 Excellent

Robert

Business traveller
Room was clean! Receptionist was very welcoming and courteous.
Stayed 3 nights in Mar 2024
Response from Thank you, Jaime on 6 Mar 2024
Thank you for your review & for choosing to stay with us. We are so happy to hear that you enjoyed your welcome and stay! We wish you safe travels!!!

10/10 Excellent

Paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Great place to stay! Staff was friendly and welcoming and rooms were extremely clean. Cleaning crew cleaned daily and did a great job. Everything was updated and in great condition.
Stayed 4 nights in Feb 2024
Response from Thank you, Jaime on 28 Feb 2024
Thank you for your review! We are so pleased to hear that you enjoyed your stay with us. Safe travels!!

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities
Aja at the front desk was very friendly and got us checked in quickly!
Stayed 1 night in Feb 2024
Response from Nikki on 24 Feb 2024
Thank you for your review and for choosing to stay with us! We wish you safe travels :)

8/10 Good

Michael

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
Found a ramdom pill under the bed. Good thing my dog didn't find it first. Breakfast was nasty looking. But the staff were amazing! Feathers were on the floor of our room.
Stayed 1 night in Feb 2024
Response from Thank you on 12 Feb 2024
Thank you for taking the time to bring this situation to our attention, we are very happy that you found the medication instead of your dog. We have brought this to the housekeeper's attention so they can be on the lookout for things like this as well. We are also going to speak to the breakfast staff, our breakfast is usually a big hit and we are sorry it was anything less for your stay. Regarding the feathers in the room, there was a small hole in one of the feather pillows and we have removed it from the room. Again, we thank you and we wish you safe travels. Hopefully when you are in the area again & you choose to stay with us to give us a chance to do better!!!

6/10 Okay

Holly

Travelled with partner
Liked: Staff & service
The staff was friendly. We took one of the last two rooms available. But there was pee on the bathroom door (inside and outside of it.) The soap they provide for you to shower with was out (shampoo and shower gel..good thing I brought my own.)
Stayed 1 night in Jan 2024
Response from Thank you, Jaime on 12 Jan 2024
Thank you for your review & for choosing to stay with us! I am so sorry to hear about this after your stay. We would of been happy to send housekeeping to take care of these issues. We will be evaluating the room to make sure another guest does not have the same issue. We wish you safe travels and again sincerely apologize for the inconvenience.

8/10 Good

Betty, Montgomery

Stayed 1 night in Dec 2023
Response from Thank you on 12 Feb 2024
Thank you for your review

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean
Stayed 1 night in Nov 2023
Response from Jaime on 2 Dec 2023
Thank you for your review and for choosing to stay with us! We wish you safe travels :)

6/10 Okay

David

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The property itself was fine and the front desk employees were pleasant, however the General Manager at this hotel is not someone you want to talk to regarding any issues. One of those in our business-travel group had an issue with their room, and this GM was very condescending and flat out rude. Avoid her if you can!
Stayed 4 nights in Nov 2023
Response from Eugina Price on 1 Dec 2023
Mr. David, You were not involved in this or are anywhere around when this took place. Secondhand information is the worse. We are glad you stayed with us.Eugina Price

10/10 Excellent

Raicoll

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jaime on 2 Dec 2023
Thank you for your review and for choosing to stay with us, we wish you safe travels!

10/10 Excellent

barry

Stayed 1 night in Nov 2023
Response from Jaime on 2 Dec 2023
Thank you for your review and we wish you safe travels. :)

10/10 Excellent

Mark, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this Hotel and stay here often. They’ve started updating the rooms. The staff is exceptionally helpful and accommodating.
Stayed 3 nights in Oct 2023
Response from Mimi on 16 Oct 2023
Thank you for choosing The Hampton Inn & Suites Morgan City!!

8/10 Good

Herb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and courteous
Stayed 3 nights in Oct 2023
Response from Mimi on 16 Oct 2023
Thank you for choosing The Hampton Inn & Suites Morgan City!!

10/10 Excellent

Herb

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was well kept and the staff was very friendly
Stayed 4 nights in Oct 2023
Response from Mimi on 16 Oct 2023
Thank you for choosing The Hampton Inn & Suites Morgan City!!

10/10 Excellent

Ruth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Enjoyed every moment
Stayed 1 night in Sep 2023
Response from Mimi on 16 Oct 2023
Thank you for choosing The Hampton Inn & Suites Morgan City!!

10/10 Excellent

Nancy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Found half eaten food in drawer under TV. YUCK!!!
Stayed 2 nights in Sep 2023
Response from Mimi on 16 Oct 2023
I am very sorry for the inconvenience.

8/10 Good

George

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Mimi on 16 Oct 2023
Thank you for choosing The Hampton Inn & Suites Morgan City!!

10/10 Excellent

Cary

Travelled with family
Liked: Amenities
We loved our stay! The staff was the friendliest I’ve ever encountered. The room was clean and well lit. The complimentary breakfast was delicious with lots of choices. We will return!
Stayed 1 night in Sep 2023
Response from Mimi on 16 Oct 2023
Thank you for choosing The Hampton Inn & Suites Morgan City!!

8/10 Good

Ramonia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Mimi on 16 Oct 2023
Thank you for choosing The Hampton Inn & Suites Morgan City!!

10/10 Excellent

Michael, Texarkana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Qui
Stayed 1 night in Aug 2023
Response from Mimi on 16 Oct 2023
Thank you for choosing The Hampton Inn & Suites Morgan City!!

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpeting was very dirty, it gave me concern. The staff gave me a guide for local restaurants which I appreciated. The restaurant that we visit was very nice.
Stayed 1 night in Jul 2023

8/10 Good

WARREN, COOLIDGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value when visiting the area
Stayed 3 nights in Jul 2023
Response from Mimi on 30 Jul 2023
Thank you for choosing the Hampton Inn & Suites of Morgan City.

8/10 Good

Mark, San Jose

Liked: Cleanliness, staff & service, amenities
This is my go-to hotel in Morgan City. The staff is amazing. Absolutely amazing. The rooms are clean and the amenities are great. I would suggest an update on one aspect of the room. My bed didn’t have a bed skirt and the bottom mattress coverings were tattered and hanging off/missing exposing the wooden frame. Otherwise it’s a safe and friendly place to stay.
Stayed 3 nights in Jul 2023
Response from Mimi on 30 Jul 2023
Thank You for choosing the Hampton Inn & Suites of Morgan City.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2023
Response from Mimi on 30 Jul 2023
Thank You for choosing the Hampton Inn & Suites of Morgan City.

10/10 Excellent

Lolak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, spacious rooms
Stayed 1 night in Jul 2023
Response from Mimi on 30 Jul 2023
Thank You for choosing the Hampton Inn & Suites of Morgan City.

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk and hotel staff were very friendly and helpful!!!!
Stayed 1 night in Jul 2023
Response from mimi on 30 Jul 2023
Thank You for choosing the Hampton Inn & Suites of Morgan City.

10/10 Excellent

HERBERT

Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING was excellent,clean,staff was professional and friendly,great parking with security camera and and a perfect location.
Stayed 2 nights in Jun 2023
Response from Mimi on 30 Jul 2023
Thank You for choosing the Hampton Inn & Suites of Morgan City.

8/10 Good

Martina

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jun 2023
Response from Mimi Jones-Phillips on 24 Jun 2023
Thank you for choosing the Hampton Inn & Suites Morgan City!

10/10 Excellent

Mark, San Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Great location, rooms were clean and comfortable but the best part was the staff. Outstanding.
Stayed 2 nights in May 2023
Response from Mimi Jones-Phillips on 24 Jun 2023
Thank you for choosing the Hampton Inn & Suites Morgan City!

10/10 Excellent

Celie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about my stay.
Stayed 2 nights in May 2023
Response from Mimi Jones-Phillips on 24 Jun 2023
Thank you for choosing the Hampton Inn & Suites Morgan City!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Gina on 17 May 2023
We are glad you enjoyed your stay with us.

10/10 Excellent

Maranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was for a baseball series and our team had several rooms booked, was rained out, the hotel staff got us all rebooked for another night and accommodated excellently
Stayed 1 night in May 2023
Response from Gina on 17 May 2023
I am glad y'all enjoyed your stay. We are glad the team stayed with us.

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming staff. Comfortable room and varied breakfast options. The location is somewhat inconvenient in the crossroads of several heavily trafficked arteries so not easy to drive in and out and little opportunity to walk in the neighborhood.
Stayed 3 nights in Apr 2023
Response from Gina on 27 Apr 2023
We are glad you stayed with us

8/10 Good

thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice.
Stayed 1 night in Apr 2023
Response from Gina on 27 Apr 2023
Thank you for staying with us.

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Gina on 17 May 2023
Glad you enjoyed your stay!

6/10 Okay

Catherine

Stayed 1 night in Apr 2023
Response from Gina on 17 May 2023
Thank you fro staying with us.

8/10 Good

matthew

Travelled with group
Liked: Staff & service
Nice people and very nice room. Uneven mattress and weak breakfast.
Stayed 1 night in Mar 2023
Response from Gina on 27 Apr 2023
We are glad you stayed with us.

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it was ok.
Stayed 1 night in Mar 2023
Response from Gina on 27 Apr 2023
Glad you stayed with us.

8/10 Good

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was great
Stayed 1 night in Mar 2023
Response from Gina on 27 Apr 2023
We love our staff.

2/10 Terrible

Brad

Liked: Cleanliness
Disliked: Staff & service
Was awakened at 3 in the morning by a leaking ceiling. Still haven’t received refund.
Stayed 2 nights in Feb 2023
Response from Eugina Price on 7 Mar 2023
We checked the room and there was leak from the ceiling. Ceiling was not wet or the carpet. It was a Rainey night too unsure what leaking sounds you were hearing.We never told you you were getting a refund .

6/10 Okay

Larry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was fine
Stayed 2 nights in Feb 2023
Response from Eugina Price on 7 Mar 2023
Thank you for staying with us.

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Staff was very friendly.
Stayed 1 night in Jan 2023
Response from Gina on 7 Mar 2023
Thank you for staying with us.

10/10 Excellent

Neil

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Gina on 7 Mar 2023
Thank you for the great score.

10/10 Excellent

WARREN, COOLIDGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - nice staff, large, clean room
Stayed 1 night in Jan 2023
Response from Gina on 7 Mar 2023
Thank you for the great score.

10/10 Excellent

virginia

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
We always stay there when we are in Morgan City. They are always pleasant to deal with . Everyone is always willing to help.
Stayed 4 nights in Nov 2022

8/10 Good

Rachelle

Stayed 4 nights in Nov 2022

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family
Friendly staff, very helpful.
Stayed 1 night in Oct 2022
Response from Eugina Price on 31 Oct 2022
Thank you for staying with us and we look forward to seeing you again.