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Reviews of Clarion Inn Morgan City

2.5 out of 5
Clarion Inn Morgan City
520 Roderick Street, Building A, Morgan City, LA

Reviews

8.0

Very good

Rating 10 - Excellent. 70 out of 163 reviews" "
Rating 8 - Good. 52 out of 163 reviews" "
Rating 6 - Okay. 20 out of 163 reviews" "
Rating 4 - Poor. 13 out of 163 reviews" "
Rating 2 - Terrible. 8 out of 163 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk guy was SUPER NICE
Stayed 1 night in May 2024

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Jessica Burgess, Assistant to the GM on 10 Apr 2024
Thank you for your review. We hope to see you again in the future!

6/10 Okay

Toni

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jessica Burgess, Assistant to the GM on 10 Apr 2024
Thank you for your review. We hope to see you again in the future.

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Jessica Burgess, Assistant to the GM on 10 Apr 2024
Thank you for your review. We hope you enjoyed your stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest stop passing through traveling out West.
Stayed 1 night in Feb 2024
Response from Jessica Burgess, Assistant to the GM on 10 Apr 2024
Thank you for choosing Clarion Inn Morgan City. We hope to see you in the future if you are ever traveling back through.

10/10 Excellent

Eheleatta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good environment. Very clean rooms. Very quiet.
Stayed 4 nights in Feb 2024

8/10 Good

Stacey

Stayed 1 night in Dec 2023

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clarion Morgan City La
Great customer service at front desk, room was clean and beds very comfortable. Restaurant on premises was a welcome treat and food was excellent!
Stayed 1 night in Dec 2023

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Andrew

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Services on 18 Oct 2023
Thank you for providing your feedback regarding your stay with us. We appreciate you, and hope to see you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Everything was great accept the TV was not clear.
Stayed 4 nights in Sep 2023
Response from Jessica Burgess, Assistant to the GM on 20 Sept 2023
Thank your for letting us know that you had trouble with the tv. I would like to apologize for any inconvenience this caused and will have it looked at. I'm glad to hear everything else was to your liking. We hope to see you again in the future.

4/10 Poor

Justiss

Business traveller
Disliked: Amenities
Upon arriving the lobby has a moldy gross smell. Our rooms also smelled gross. The air conditioner didn’t work well. Had I not had a box fan, I wouldn’t have been able to sleep bc of the heat. After working in the heat all day I wanted to come back to there room I was in and take a cold shower only to find the water wouldn’t actually get cold. It was lukewarm at best. There was a strange dirty spot on the sheets in the bed and the bed was very uncomfortable. I will be back in the area next year for the same festival I just worked and there’s no way I will be staying in this facility.
Stayed 3 nights in Sep 2023
Response from Jessica Burgess, Assistant to the GM on 20 Sept 2023
I would like to apologize for the issues you experienced during your stay. I have made all management aware of your comments and have had them all address these issues. Thank you for taking the time to provide your feedback.

10/10 Excellent

Tawinna

Stayed 1 night in Jul 2023
Response from Jessica Burgess, Assistant to the GM on 20 Sept 2023
Thank you for taking the time to provide your feedback about your stay. We hope to see you again in the future.

2/10 Terrible

Greg

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to move rooms twice before we found a room with a working air conditioner or that was not on the railroad tracks and a major highway. The staff seemed totally unconcerned until you loudly made your request. Their responses were a sarcastic sorry. I should have asked for a full refund. The rooms were old with a funky odor. I found the staff smoking in the laundry room with the "clean" linens and towels. I felt so unsafe that I was certain I would find my car broken into.
Stayed 3 nights in Jul 2023
Response from Jessica Burgess, Guest Services on 31 Jul 2023
Thank you for taking the time to provide your feedback regarding your recent stay at Clarion Inn Morgan City.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the room condition and the other issues you encountered on your recent visit. I have shared your feedback with our staff and management to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms where nice and clean very big beds where comfortable.
Stayed 2 nights in Jul 2023
Response from Jessica Burgess, Guest Services on 25 Jul 2023
We appreciate your feedback regarding your recent stay with us, and we are glad you had an enjoyable experience. Thank you for choosing our hotel, and we hope to see you in the future.

4/10 Poor

Cherie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The room stayed hot Al day and half the night
Stayed 2 nights in Jun 2023
Response from Jessica Burgess, Guest Services on 21 Jun 2023
I would like to apologize for the temperature of the room during your stay. I have passed along your review to our maintenance team to have it checked out. Thank you for providing your feedback regarding your stay. We take pride in our service, and your feedback allows us to make the necessary changes we need. We hope to see you again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the staff, the pool, the cleanliness was great. It was a great atmosphere the entire stay.
Stayed 2 nights in May 2023
Response from Jessica Burgess, Guest Services on 15 Jun 2023
Thank you for providing your feedback regarding your recent stay at our hotel. We appreciate your kind words and hope to see you again in the future!

10/10 Excellent

Jada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice, clean, peaceful environment
Stayed 1 night in May 2023
Response from Desk Manager on 23 May 2023
Hi Jada, Thank you for taking the time to share your feedback. Much appreciated and we hope to see you again next time you are in town.

4/10 Poor

Lloyd

Business traveller
Liked: Cleanliness, property conditions & facilities
takes too long to check out and on top on the $100 deposit I had to pay after using my credit card to book the room.
Stayed 1 night in May 2023
Response from Desk Manager on 23 May 2023
HI Lloyd, we thank you for sharing your feedback. Our apologies for the slow check out. We do require deposits at the time of check in, weather it be on a card or paying cash. We hope to see you again next time you are in town.

10/10 Excellent

Jeff

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023
Response from Jessica Burgess, Guest Services on 16 May 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Morgan City. Your feedback about our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Jessica Burgess, Guest Services on 8 May 2023
Thank you for taking the time to provide your feedback regarding your recent stay at Clarion Inn Morgan City. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Ron

Stayed 2 nights in Feb 2023
Response from Jessica Burgess, Guest Services on 27 Feb 2023
Thank you for providing your feedback regarding your recent stay at our hotel. We hope to see you again in the future.

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
Kitchen open until 8pm, not many places nearby for food; however, the food was really good! Room was clean, but carpet needed changing/ cleaning
Stayed 1 night in Feb 2023
Response from Jessica Burgess, Guest Services on 21 Feb 2023
Thank you for providing your feedback regarding your recent stay at our hotel. Our restaurant does only stay open until 8:00 pm on Saturdays, but we are glad you enjoyed the food! We appreciate you choosing Clarion Inn for your hotel needs, and we hope to see you again in the future!

8/10 Good

Charita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for a getaway
Response from Jessica Burgess, Guest Services on 7 Feb 2023
Thank you Charita. We are glad you enjoyed your getaway, and we hope to see you again in the future!

10/10 Excellent

Rosetta

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2023
Response from Jessica Burgess, Guest Services on 9 Mar 2023
Thank you for your review, and we hope to see you again in the future!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again.
Stayed 1 night in Jan 2023
Response from Jessica Burgess, Guest Services on 9 Jan 2023
Thank you for choosing Clarion Inn/Quality Inn Morgan City. We are glad you enjoyed your stay, and we hope to see you again in the future!

8/10 Good

Kelly

Stayed 2 nights in Oct 2022
Response from Jessica Burgess, Guest Services on 2 Nov 2022
Thank you for providing your feedback regarding your recent stay at our hotel. We hope to see you again in the future!

6/10 Okay

John, Port Isabel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for my needs prior to returning to work. Walmart, Joes Boots, etc close by. However there was handrail scraping and banging and a parking lot barbecue rock and roll party outside my room. Will be looking around next time in town.
Stayed 3 nights in Oct 2022
Response from Guest Services Manager on 30 Oct 2022
Hi John,Our complete apologies for not meeting your expectations on your recent stay with us, as we are undergoing some updating to the property. We have talked to the guests that were barbecuing near the room, since seeing your review. We hope to see you again next time you are in town.

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Excellent restaurant
Stayed 1 night in Sep 2022
Response from Jessica Burgess, Guest Services on 13 Sept 2022
Thank you for providing your feedback regarding your recent stay at our hotel. We hope to see you again in the future!

8/10 Good

Shane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurant staff! The food was awesome too, although a little expensive. The pool was in great shape and very refreshing. My room was in good condition, bed was super comfy. The room was very hard to find, since most rooms dont have a number on them or the wrong number versus what is shown on the map. The hotel was close to my work so it was convenient also.
Stayed 4 nights in Aug 2022
Response from Jessica Burgess, Guest Services on 9 Sept 2022
Thank you for taking the time to provide your feedback regarding your recent stay at our hotel. We hope you consider staying with us again in the future.

10/10 Excellent

Hector

Stayed 1 night in Aug 2022
Response from Jessica Burgess, Guest Services on 6 Aug 2022
Thank you for the taking the time to complete our survey regarding your recent stay at our hotel. Your input helps with our continuing efforts to provide excellent service and a great stay to our guests. We hope to see you in the future.

10/10 Excellent

Gabriel D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Jessica Burgess, Guest Services on 7 Nov 2022
Thank you Gabriel for taking the time to provide your feedback regarding your recent stay at our hotel. We are glad you had an enjoyable experience, and hope to see you again in the future!

8/10 Good

Glenda

Business traveller, Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overnight in MCLA
Quiet location, comfy bed and nice quality sheets and towels. The a/c worked great. The pool was nice. The room and curtains could use updating. We did find mold on the ceiling above shower and the bed’s headboard was dusty.
Stayed 1 night in Jul 2022
Response from Jessica Burgess, Guest Services on 10 Jul 2022
Thank you for taking the time to provide your feedback regarding your recent stay at our hotel. I hope that you consider staying with us again in the future.

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2022
Response from Jessica Burgess, Guest Services on 10 Jul 2022
Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We hope to see you again soon!

2/10 Terrible

Daniel

Travelled with family
Disliked: Staff & service
Property was old. Check in staff slow and didn’t seem to know what they were doing. Locks on doors to room didn’t work properly. Had trouble getting into room.
Stayed 1 night in Jun 2022
Response from Jessica Burgess, Guest Services on 30 Jun 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Phyllis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2022
Response from Jessica Burgess, Guest Services on 30 Jun 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Father's Day Get a way!
Awesome night to just get a way and relax. The lunch Buffet on Sunday was amazing! The desk clerk that checked us in that night was super friendly. I will return, may next time with the kids to enjoy the beautiful clear water pool.
Stayed 1 night in Jun 2022
Response from Jessica Burgess, Guest Services on 23 Jun 2022
Thank you Danielle for taking the time to provide your feedback regarding your recent stay at our hotel. We are glad you had an enjoyable experience, and hope to see you again in the future!

8/10 Good

carolyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool
Stayed 5 nights in Jun 2022
Response from Jessica Burgess, Guest Services on 13 Jun 2022
We would like to thank you for taking the time to provide your feedback regarding your recent stay at our hotel. Feedback is very important to us, and we can assure you that we will use this information to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Kathryn

Stayed 1 night in May 2022
Response from Guest Services on 12 May 2022
Dear Kathryn, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us, and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business, and we look forward to seeing you in the future.

8/10 Good

James

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Guest Services on 2 May 2022
Thank you for taking the time to complete the online survey. Feedback from our guests is very important to us, and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business, and we look forward to seeing you in the future.

2/10 Terrible

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
26 degrees and no heat in room. Noise from overpass.
Stayed 1 night in Mar 2022
Response from Guest Services on 28 Apr 2022
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Morgan City. Allow me to apologize on behalf of our hotel for failing to meet your expectations during your stay. We sincerely appreciate you taking the time to provide feedback. We hope you visit us again so we can have another chance to provide you with superior service and accommodations.

8/10 Good

Shawn

Business traveller
Liked: Staff & service
Stayed 1 night in Apr 2022
Response from Jessica Burgess, Guest Services on 19 Apr 2022
Dear Shawn, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Anitra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay so I have no complaints will stay again
Stayed 2 nights in Mar 2022
Response from Jessica Burgess, Guest Services on 1 Apr 2022
Anitra, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Jessica Burgess, Guest Services on 1 Apr 2022
Richard, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us, and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business, and we look forward to seeing you in the future.

10/10 Excellent

Chrystal

Stayed 1 night in Mar 2022
Response from Jessica Burgess, Guest Services on 25 Mar 2022
Chrystal, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us to ensure an enjoyable experience for each of our guests. We hope to see you again soon.

8/10 Good

Austin, Bozeman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Clarion. Quiet neighborhood surrounding the property with plenty of sidewalks for getting out. The property itself is clean and comfortable. The bed was very cozy. I slept great! No complaints at all.
Stayed 1 night in Mar 2022
Response from Jessica Burgess, Guest Services on 7 Mar 2022
Austin, We would like to thank you for taking the time to provide feedback regarding your recent stay with us. Your feedback is very important to us, and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, dust free room, bathroom very clean, comfortable bed. The restaurant has good, food and a nice lounge. Quiet location even though it is next to interstate overpast. Very friendly helpful staff. I like the place. Will stay again.
Stayed 2 nights in Feb 2022
Response from Jessica Burgess, Guest Services on 3 Mar 2022
Gwendolyn, We appreciate and value your feedback, and we will share it with our team. It will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just being honest
The room was clean. The door was missing the chain to the door lock. The bed was not the greatest but it was comfortable enough. The breakfast was expensive and the hot food on the buffet was cold. Staff was very helpful and friendly. For the price point I would recommend this hotel.
Stayed 2 nights in Feb 2022
Response from Jessica Burgess, Guest Services on 3 Mar 2022
Kim, Thank you for taking the time to provide feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding breakfast. I have shared your feedback with the restaurant manager and staff. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope to see you again soon!

10/10 Excellent

Fredrick Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and friendly.
Stayed 2 nights in Feb 2022
Response from Jessica Burgess, Guest Services on 28 Feb 2022
Fredrick, We very much appreciate and value your feedback and will share it with our team. It will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.