Exterior
Check availability

Reviews of Residence Grey Nuns by Concordia University

2.5 out of 5
Residence Grey Nuns by Concordia University
1190 rue Guy, Montreal, QC

Reviews

7.8

Good

Rating 10 - Excellent. 164 out of 537 reviews" "
Rating 8 - Good. 228 out of 537 reviews" "
Rating 6 - Okay. 87 out of 537 reviews" "
Rating 4 - Poor. 35 out of 537 reviews" "
Rating 2 - Terrible. 23 out of 537 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not looking for anything fancy? Here is a great option! Cheep, chill and clean!
Stayed 4 nights in May 2024
Response from Caden Million-Lovett | Front Desk Supervisor on 27 May 2024
Hello Travis - thank you so much for the feedback! We're so glad to hear you enjoyed your stay, and that you found the facilities clean. We look forward to welcoming you back sometime!

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Linda on 27 May 2024
Hi Ivan,Thank you very much for your nice review.We are very glad that you enjoyed your stay.Hope that you come back the next time you visit Montreal.All the best.

2/10 Terrible

martha

Terrible. No hay nada dentro. Ni bano micro hondas, ni agua limpia, fatal exijo una explicación
Stayed 1 night in May 2024
Response from Linda on 26 May 2024
Hello Martha,Very sorry that you did not enjoy your stay. You did reserve a room with coed communal bathrooms and showers, which is the room type you were given.There is a common lounge on every floor with a microwave, toaster and kettle.There is also a tap for filtered drinking water.

8/10 Good

URSULA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a little shabby-chic but useful.
Stayed 2 nights in May 2024
Response from Linda on 25 May 2024
Hello Ursula,Thank you for your comments.Glad that you enjoyed your stay with us.We are a no frills student residence, but very well located in the heart of downtown Montreal.

6/10 Okay

Reza

Disliked: Staff & service, amenities, property conditions & facilities
Not a quiet room at all Very noisy inside the building Cleaners talk loudly inside the building
Stayed 7 nights in May 2024
Response from Linda on 25 May 2024
Hello Reza,Sorry to hear that you did not enjoy your stay.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Linda on 22 May 2024
Hello Regina,Thank you for your comment.I am very glad that you enjoyed your stay with us.All the best.

8/10 Good

Yiqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good area, easy to walk in downtown
Stayed 1 night in May 2024
Response from Caden Million-Lovett | Front Desk Supervisor on 20 May 2024
Thank you for your feedback! We're so glad you enjoyed the area - we hope to welcome you back sometime.

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Linda on 21 May 2024
Hello,I am very glad that you enjoyed your stay.Hope to see you again.All the best.

10/10 Excellent

Agata

Stayed 4 nights in Jul 2023
Response from Linda on 13 Sept 2023
Hello Agata,Thank you for your great review.I am very glad that you had a good stay.Hope to see you again.All the best.

10/10 Excellent

Neeraj

Stayed 1 night in Aug 2023
Response from Linda on 13 Sept 2023
Hello,Thank you for a great review.Hope that you come and stay with us again, the next time you come to Montreal.

10/10 Excellent

Reese

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was tricky getting around the building due to all of the different aspects such as a library section being apart of it so it would be nice to get more of an instruction about the building layout and how to get around.
Stayed 2 nights in Aug 2023
Response from Linda on 23 Aug 2023
Hello Reese,Thank you for your great review.I am very glad that you had a nice stay with us.Your comment is very useful.Hope that you come and stay with us again.

8/10 Good

Alain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Downtown accomodations under $150 was a bonus. Shared washrooms took a bit to get used to but it wasn't too bad.
Stayed 2 nights in Aug 2023
Response from Linda on 23 Aug 2023
Hello Alain,Very glad that you had a good stay with us.Thank you for your comments and review.All the best.

6/10 Okay

Yayoi

Travelled with partner
Front desk was "out" when we arrived from Montreal airport at 8:30pm. Had to wait in the hallway for 30 minutes. Night staff did not apologizes to us for the inconvenience. The walls were paper thin and could hear next door patron shifting in their squeaky mattress. Residence was across from a bar, so drunk young adults entering and leaving till 3am, yelling and laughing. Loud motorbikes and supercharged cars constantly on the street, and police cars with sirens on all the time. very squeaky hall floors so heard every footsteps from patrons using the shared bathroom and toilets. in the common room, someone made toast but blew a beaker. i told the front desk, but was told to use another common on another floor. the power was still not fixed the next day and had to go to another floor. Was awakened by a fire alarm at 1030pm, so we had to evacuate the building. 4 fire trucks came. lucky nothing serious and all was ok to go back after about 20 minutes. other front desk staff didnt seemed eager to see me everytime i had some questions. our room only had 1 coat hanger between me and my wife.the night stand lamp was missing a light bulb. On the other hand, the front desk manager was very responsive and helpful. l she got more coat hangers and a lightbulb. I injured my leg on a hike and she even brought down some crutches. of course, the price for a dorm like accommodation was reasonable, except for the above.
Stayed 4 nights in Aug 2023
Response from Linda on 21 Aug 2023
Hello Yayoi,Very sorry for the delay when you arrived. Unfortunately, being located in the heart of Downtown Montreal, the City is busy and often noisy.This is totally beyond our control.There was an incident with the fire alarm, and everything was okay and rapidly under control and resolved.Sorry for the other issues, we did resolve them as quickly as possible.All the best.

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to get around the city with nearby Metro and right off St Catherines.
Stayed 6 nights in Aug 2023
Response from Linda on 17 Aug 2023
Hello Lance,Thank you for your comments and review.Hope you had a pleasant stay with us.All the best.

2/10 Terrible

Maia

Business traveller, Travelled with partner
Disliked: Amenities
The room was occupied. The new room did not have water, shower or toilet. These amenities were shared on the floor.
Stayed 1 night in Aug 2023
Response from Linda on 15 Aug 2023
Hello Maia,Very sorry about that. You were given the key to the wrong room. A mistake was made.I verified your original reservation, which was a double room with shared facilities.Again, very sorry for this.

8/10 Good

Jennie

Travelled with family
Liked: Cleanliness
Well positioned for major areas eg. shopping and restaurants.
Stayed 2 nights in Jul 2023
Response from Linda on 13 Aug 2023
Hello Jennie,Very glad that you had a good stay with us.

6/10 Okay

NINO

Liked: Cleanliness, staff & service
Pretty much what you'd expect from a residence/dormitory. St. Catherines is a few hundred meters away for places to eat/drink. Bixi and metro (Guy-Concordia) are conveniently close as well.
Stayed 6 nights in Aug 2023
Response from Linda on 10 Aug 2023
Hello Nino,Thank you for your comments.Hope that you had a pleasant stay.

10/10 Excellent

Darryll

Stayed 1 night in Aug 2023
Response from Linda on 13 Sept 2023
Hello Darryll,Thank you for your great review.Wishing you all the best.

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Tbh for the price, it’s a GREAT option for downtown stays. Bed are firm af so if that’s your thing (like me), you’ll sleep well. Reception really didn’t want me to pay by cash because it “gives them more work to do” but I persisted and it all worked out. Just felt that our exchange was unnecessary, and a bit strange coming from a business.
Stayed 1 night in Aug 2023
Response from Linda on 10 Aug 2023
Hello Michael,Thank you for your comments and feedback.Sorry about that, we do take cash as a form of payment.

10/10 Excellent

Rick

Liked: Cleanliness, staff & service
Disliked: Amenities
Reminds me of life in Canadian military barracks constructed in the 1950s. Rooms, washrooms etc fairly spartan with 50s/60s style. But everything scrupulously clean from floors to sinks to bedding and towels. When asking staff for anything, they were eager to ask in any way possible. Facility was nice and quiet, but it didn't appear many people were staying there during my July/Aug stay. However, if your room faces on to Rue Guy that goes past the building, you will get traffic noise, sometimes sirens, and the odd drunk/homeless shouting late at night. Suggest requesting a room that faces inwards towards the grounds from the opposite sides of the halls (I was in F block, third floor on the row facing out to Rue Guy). I would absolutely stay there again. Also, being located between St. Catherine and Rene Leveque streets, lots of attractions, restaurants, night life, cathedrals, museums, etc are within easy walking distance. Kudos to the facility and the staff working there during my stay.
Stayed 3 nights in Jul 2023
Response from Linda on 8 Aug 2023
Hello Rick,Thank you for your review and nice comments.Very glad that you had a great stay with us.Hope that you come and stay with us again.Thanks again and enjoy the rest of the Summer.

10/10 Excellent

Al-Ameen

Stayed 1 night in Aug 2023
Response from Linda on 28 Aug 2023
Hello,Thank you for your review.I am very glad that you had a nice stay with us.Hope that you come back again the next time you are staying in Montreal.

8/10 Good

ashley

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Bathrooms were not very clean. One of them flooded and it took over 12 hours for someone to clean it up. Rooms were clean and spacious. Walkable to most things. Staff friendly.
Stayed 3 nights in Aug 2023
Response from Linda on 8 Aug 2023
Hello Ashley,Thank you for your comments and review. I am glad that your stay overall was enjoyable. We do clean the facilities daily, and regularly. We do not have staff on duty after hours, so sometimes clean up can take some time.

8/10 Good

Mary Ann

Travelled with group
Liked: Amenities
Staff wasn’t knowledgeable about buses, places to eat ect
Stayed 3 nights in Aug 2023
Response from Linda on 4 Aug 2023
Hello Mary Ann,Glad you had a good stay, but were disappointed by the lack of information that you needed.Thank you for your comment.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Shared bathroom was the only thing that made my stay difficult. Otherwise it was very enjoyable.
Stayed 2 nights in Jul 2023
Response from Linda on 4 Aug 2023
Hello Sandra,Glad to hear that you has a good stay.Being a student Residence, the rooms do have the communal facilities.Hope that you come back and stay with us again.

8/10 Good

Mike

Stayed 4 nights in Jul 2023
Response from Linda on 23 Aug 2023
Hello Mike,Thank you for your good review, and I am glad that you had a good stay.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Linda on 31 Jul 2023
Hello,Thank you for the good review.I am glad that you enjoyed your stay with us.Hope that you stay with us again, the next time you stay in Montreal.

2/10 Terrible

terry

Disliked: Staff & service, property conditions & facilities
i ask in advance for a fan since they have no AC. When check in, there weren't any fan in the room so when i requested one. They told that they will put one in my room and they didn't. Barely slept due to the heat, didn't enjoy my stay at all.
Stayed 1 night in Jul 2023
Response from Linda on 31 Jul 2023
Hello Terry,Very sorry to hear that. The fans are usually in the rooms prior to check in.I will look into this to find out what happened.

10/10 Excellent

Annie

Stayed 5 nights in Jul 2023
Response from Linda on 18 Aug 2023
Hello Annie,Thank you for your review.I am very glad that you enjoyed your stay with us, and hope that you come back the next time you are in Montreal.

10/10 Excellent

Kyuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, good location, clean, safe.
Stayed 2 nights in Jul 2023
Response from Linda on 28 Jul 2023
Hello Kyuri,Thank you for your review.I am very glad that you enjoyed your stay with us.Hope that you will come back again, the next time you are in Montreal.

8/10 Good

Jasjeet

Liked: Cleanliness, staff & service, amenities
Nice and comfortable stay for an affordable price.
Stayed 2 nights in Jul 2023
Response from Linda on 28 Jul 2023
Hello Jasjeet,I am glad that you had a pleasant stay with us.

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Linda on 25 Jul 2023
Hello Brian,Thank you for your review.Glad that you had a pleasant stay.

8/10 Good

Roberta Prosini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, nice and helpful staff. The stay was in accordance with what I contracted. Thank you very much.
Stayed 7 nights in Jul 2023
Response from Megan on 25 Jul 2023
Hi! We are happy to hear that you enjoyed your stay with us. Thank you for your comment, we appreciate it.Best Front desk

10/10 Excellent

Robert

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Linda on 24 Jul 2023
Hello Robert,Thank you for your review.Very glad that you had a great stay with us.Hope that you come back and stay with us the next time you are in Montreal.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Jul 2023
Response from Linda on 21 Jul 2023
Hello Kelly,Thank you for your review.I am glad that you enjoyed your stay with us.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great old old huge former convent with some beautiful original features
Stayed 1 night in Jul 2023
Response from Linda on 25 Jul 2023
Thank you for your review. Very glad that you enjoyed your stay.Hope to see you again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was interesting to stay in a building that was once a nuns' residence. Sad to think that it had to close for that purpose.
Stayed 2 nights in Jul 2023
Response from Linda on 19 Jul 2023
Hello,Thank you for your review.I am glad that you enjoyed your stay.Hope that you come and stay with us again, the next time you are staying in Montreal.All the best.

2/10 Terrible

Jeffrey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is not managed by the Grey Nuns and is more like a flophouse. The halls here the rooms are are gloomy, rooms were not properly cleaned, the shared shower stalls had water all over the floors and the locks on the shower room doors were flimsy and unsafe. My friend and I (both women) felt unsafe there and left after only one night.
Stayed 4 nights in Jul 2023
Response from Sarah on 18 Jul 2023
The Grey Nuns Residence is the name of the building which is a student residence owned by Concordia University as detailed in the listing. We offer simple accommodation (it was a former convent) at lower cost in the heart of downtown Montreal. There is 24hour security patrolling the building and grounds and it is impossible to access the residence unless you have a security pass, which is something many of our guests find very reassuring particularly the many solo female travellers that stay with us.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near two subway stops, dining, shopping, bars and to downtown core. Safe and quiet area. Would stay here again.
Stayed 1 night in Jul 2023
Response from Linda on 17 Jul 2023
Hello,Very glad that you enjoyed your stay with us.Looking forward to your next stay.All the best.

10/10 Excellent

Vic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was basic accommodation with Metro, dining, and shopping all nearby. It was quiet and clean. I wasn't able to get in before 1600 check-in
Stayed 1 night in Jul 2023
Response from Linda on 17 Jul 2023
Hello,Very glad that you had a nice stay with us.Hope that you come back again.

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Linda on 17 Jul 2023
Thank you so much for your great review. I am so glad that you enjoyed your stay.I hope that you will stay with us the next time you are in Montreal.All the best.

8/10 Good

Mdundzi, Montreal

Liked: Cleanliness
Good location
Stayed 7 nights in Jul 2023
Response from Linda on 17 Jul 2023
That you and I hope that you enjoyed your stay with us.

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning! The day is 29 degree! Hot! They have only one noisy fan in the room, We live in a Sarna! No drink water, no wash room, yes it’s a university dorm, but, it’s $170 per night！I can’t fall in sleep whole night, never had such bad living experience, avoid this one ever!
Stayed 1 night in Jul 2023
Response from Front Desk on 16 Jul 2023
Thank you for your feedback. It states in our accommodations that we do not have air conditioning and that the washrooms are shared.We are sorry you have not enjoyed your stay.Best,Grey Nuns Team

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room that I booked was incredibly clean and very safe, lots of storage and breathable open concept, beautiful room. Spent the night with a friend and we were able to shower and utilize all things this hotel had to offer, will definitely be coming back! Gorgeous and huge building and it was super safe and there was security on sight which made me feel even more safe. Shoppers drug mart, dollarama and many dining options around! Loved the area and the building. Staff were super friendly and respectful!!!
Stayed 1 night in Jul 2023
Response from Linda on 17 Jul 2023
Thank you Leah.This is great to hear.Very glad that you had a good stay.Looking forward to seeing you again.All the best.

10/10 Excellent

Laura Susan

Stayed 1 night in Jul 2023
Response from Linda on 4 Aug 2023
Hello Laura,Thank you for the review.Very glad that you had a good stay with us, and hope that you come and stay with us again.

10/10 Excellent

Bradford

Stayed 4 nights in Jul 2023
Response from Linda on 3 Aug 2023
Thank you very much for your great review.All the best.

10/10 Excellent

Malik

Stayed 1 night in Jul 2023
Response from Linda on 3 Aug 2023
Thank you very much.I am glad that you had a great stay.Hope you stay with us again.

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Economical
Stayed 1 night in Jul 2023
Response from Linda on 14 Jul 2023
Hello,I am glad that you enjoyed your stay with us.Hope you come back the next time you are staying in Montreal.

8/10 Good

Huirong

Stayed 6 nights in Jun 2023
Response from Linda on 10 Jul 2023
That you for staying with us.I am glad to see that you enjoyed yours stay.All the best.

6/10 Okay

Joan

Business traveller
Disliked: Cleanliness, property conditions & facilities
I liked the location and the price. The area is a bit sketchy at night. The bathrooms were in short supply and not particularly “inviting.” I liked the history of the place- I felt a bit like I was the only person there so that was a bit weird.
Stayed 5 nights in Jun 2023
Response from Linda on 7 Jul 2023
Hello Joan,Thank you for your comments.Hope you stay with us again.

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 8 nights in Jun 2023
Response from Linda on 5 Jul 2023
Hello Holly,Thank you for the great review.Very glad that you enjoyed your stay with us.