Theatre show
Check availability

Reviews of Casa Bella Hotel

2 out of 5
Casa Bella Hotel
264, Sherbrooke West, Montreal, QC

Reviews

6.4
Rating 10 - Excellent. 126 out of 1000 reviews" "
Rating 8 - Good. 298 out of 1000 reviews" "
Rating 6 - Okay. 289 out of 1000 reviews" "
Rating 4 - Poor. 148 out of 1000 reviews" "
Rating 2 - Terrible. 139 out of 1000 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Katelyn

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

8/10 Good

Jessi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location with lots of places to visit nearby, grocery store across the street, decent value Old building so no elevator, noisy street at night, a basic stay
Stayed 3 nights in May 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to rest.
Stayed 3 nights in May 2024

8/10 Good

Mollie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Casa Bella was within a two minute walk to the metro stop and near the art museum, ballet, and several restaurants! There is parking onsite and street parking if you bring your car. Everything was so close we just walked and used the metro! Our room was very clean and had been renovated. The room was a little warm but we opened the windows and it was perfect! Staff is very nice.
Stayed 2 nights in Apr 2024

4/10 Poor

M.H.

Disliked: Cleanliness, staff & service, property conditions & facilities
Worn out and dirty. Parking is unsafe.
Stayed 4 nights in May 2024

4/10 Poor

Majed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not too clean!! no elevator!! No service
Stayed 2 nights in May 2024

8/10 Good

Jon

Liked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Manue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The hotel is not new but it is clean. The room was spacious. The beds were decently comfortable and the bedding was clean. The appliances all worked fine. The staff was polite and useful. Good blackout curtains Cons: No air conditioner (although I don't think it was advertised that the room had it) There were no outlets next to the beds to charge our cellphones and no alarm clock either. It wasn't a big deal and it probably depends on the room. Parking is not very convenient. The hotel does have a few spots but the cars that park after you will block you from leaving. If you do park there, you need to leave your car keys at the front desk so the staff can move your car if someone else needs to leave. So you can't really come and go at will if you park in the hotel parking. Overall it's a good affordable hotel to stay in, especially if you don't plan on driving around.
Stayed 1 night in May 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
This property had a disgusting bed that was dirty with dirt What Might Have Been bugs I torn up yucky mattress cover. And they seem to think that is okay and I didn't even stay I walked out and they won't refund my money as of right now. If I do not get a refund I will sue them
Stayed 5 nights in May 2024

2/10 Terrible

Erik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fire trap! Doors automatically LOCK SHUT when a fire alarm happens. Fire extingsuishers were EMPTY. Hotel was very dirty and smelly. Electrical sockets did not work and manager refused to fix them, instead saying I should bend the metal prongs on my electrical plugs out of shape (that's bad!).
Stayed 7 nights in May 2024

10/10 Excellent

Riley

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice staff, room was comfortable and close to everything walking distance
Stayed 2 nights in Apr 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Such a cute little shanty hotel at such a reasonable price. No frills, but very comfortable and convenient. The family who owned it was so sweet and helpful !
Stayed 2 nights in Apr 2024

10/10 Excellent

ZHIMING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s budget option. But receptionist can speak English, French and Chinese. It’s quiet and warm place.
Stayed 1 night in Apr 2024

10/10 Excellent

randall

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Jardins
Stayed 1 night in Apr 2024

6/10 Okay

HeatherMarie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is old and run down, it smelt very musty, I’m glad I brought allergy pills. That being said, the price was good for just needing a bed to sleep in. Staff were lovely.
Stayed 1 night in Apr 2024

6/10 Okay

Zack

Stayed 2 nights in Apr 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Steve

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed was worn out and uncomfortable. TV only got 1 different channel. 3 channels, all the same, a French news station. They claim there are 6 parking spots, but back lot is 2 wide, 3 deep. Hardly better for more than 2 cars. We just parked on thd street at the neaby corner for free. I guess you get what you pay for. Thankfully we chose to go with the private bathroom option.
Stayed 2 nights in Mar 2024

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in the hotel and it was too terrible to stay. We immediately checked out and booked another hotel. This is not a 2-star! It's absolutely not worth $120 for a night either. Horrible experience.
Stayed 1 night in Mar 2024

6/10 Okay

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to place des arts
Stayed 1 night in Mar 2024

2/10 Terrible

Ana Márcia

Stayed 1 night in Mar 2024

10/10 Excellent

randall

Liked: Amenities
close to place des artes walkable safe will return
Stayed 1 night in Mar 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building's old with a narrow and steep staircase that only healthy folks should use. The floor needed sweeping. We had a fridge and TV but no coffee or other food/drink items. The owners were very helpful and nice.
Stayed 1 night in Mar 2024

10/10 Excellent

M.

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service
We booked an inexpensive room that was fine for the price. Room was on the third floor so a few stairs but for us with little luggage, not a problem. The gentleman that checked us in was helpful with where to park our car. Old place with worn carpets etc. but our room seemed updated. A short walk, like around the block and there were shops, restaurants and the Metro. Montreal's streets seemed dirty, and it was dirty right outside the hotel. Couple blocks and it was cleaner where people walked for stores and restaurants. Busy pedestrian area.
Stayed 1 night in Mar 2024

8/10 Good

Dena

Liked: Staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Kalina

Stayed 2 nights in Feb 2024

10/10 Excellent

iuliia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im happy with this stay
Stayed 4 nights in Feb 2024

8/10 Good

john

Liked: Staff & service
Disliked: Cleanliness
Not a quiet corner/street as medical sirens were a mainstay. But easy walk to many things. A couple more surfaces would enhance the modest room, as I ended up piling belongings on the small sofa and smaller night stand and tiny microwave - a rack of coat hooks came in handy.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kristine

Travelled with partner
Excellent affordable option! Free parking, great location, comfortable bed, shower, mini fridge, microwave, and a loveseat. Covered all the basics, everything we needed for a short trip!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kirstien

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and affordable. If youre traveling on a budget for a short amount of time in Montreal, this place cant be beat.
Stayed 3 nights in Jan 2024

8/10 Good

Jeff

Liked: Cleanliness
Stayed 1 night in Jan 2024

2/10 Terrible

Bidhayak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and Noisy No Kettle etc.
Stayed 2 nights in Jan 2024

6/10 Okay

Melanie

Business traveller
Liked: Cleanliness
My train was running late. I tried to reach them by phone at 11:00 pm to let them know of the delay but no one answers the phone. They advertise that someone is at the checkin desk till 11:30 pm
Stayed 1 night in Jan 2024

6/10 Okay

Patricia, Montreal

Business traveller
Liked: Cleanliness, staff & service
Property is outdated
Stayed 1 night in Jan 2024

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Zbigniew

Stayed 1 night in Jan 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023

10/10 Excellent

Peiman

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Kirti

Stayed 2 nights in Dec 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Liyu

Travelled with partner
Disliked: Cleanliness, amenities
Not as we expected it
Stayed 1 night in Nov 2023

6/10 Okay

Aneel

El estacionamiento
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great location and comfortable beds
This hotel was in a perfect location and close to malls, restaurants and everything you would want to do. The staff were friendly and accommodating. Felt safe in this area. Beds were very comfortable. The washroom did need to be renovated, it was old.
Stayed 2 nights in Nov 2023

10/10 Excellent

Hirotsugu

Stayed 7 nights in Oct 2023

4/10 Poor

France

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Beurk
L’hôtel est vétuste et sale! Une odeur d’humidité mélangée avec des sent bons pour la masquer. Les salles de bain sont totalement insalubres
Stayed 1 night in Nov 2023