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Reviews of Motel 6 Monroe, LA

2 out of 5
Motel 6 Monroe, LA
1035 Martin Luther King Jr Dr, U S 95 Byp S, Monroe, LA

Reviews

5.8
Rating 10 - Excellent. 239 out of 1001 reviews" "
Rating 8 - Good. 156 out of 1001 reviews" "
Rating 6 - Okay. 140 out of 1001 reviews" "
Rating 4 - Poor. 121 out of 1001 reviews" "
Rating 2 - Terrible. 345 out of 1001 reviews" "

5.6/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty , no breakfast
Stayed 1 night in May 2024

2/10 Terrible

Najarian

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't ever come here..I wouldn't lie to you.. Especially if you have little kids.. paraphernalia in drawers.. Floors not swept.. Linens not changed.. Staff attitude is awful....
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Najarian,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty & people begging outside the property
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Jessica,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Najarian

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty.. Nasty staff..
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Najarian,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Terrible

Shelby

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
This was the most disgusting place I’ve ever stayed. The towels had actual stains on them.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi ShelbyAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

10/10 Excellent

Ken

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 3 May 2024
Hi Ken,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Najarian

Stayed 1 night in Apr 2024

2/10 Terrible

Samantha

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I got bit by bed bugs I believe.. there was 2 roaches when we arrived
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Samantha,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

10/10 Excellent

Norri

Stayed 1 night in Mar 2024

2/10 Terrible

Najarian

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors nasty... Tub nasty.. Toilet broken.. No track can In room
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Najarian,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Najarian

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Didn't have the room I requested when I made reservation.. That didn't upgrade me.. They have me a room with 2 roaches in it.. Living..smh.…no refrigerator.. No microwave an I had my 2 year old child with me an my wife.. , walls were nasty.. Staff unprofessional.. Just a disaster
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Najarian, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team6

2/10 Terrible

SUSMIT

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nancy Y. on 19 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Chavon, Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Please invest in an airport shuttle
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Chavon, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

4/10 Poor

Alexis

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Nancy Y. on 19 Apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

8/10 Good

Najarian

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room..
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr 2024
Hi Najarian,Thank you for positively rating your stay!!Maz K.#Team6

2/10 Terrible

Antoinette

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The 1st room they gave me was not clean at all and had a very bad odor and the 2nd room they gave me The floor was nasty and so was the shower I really didn't realize it until the nextday when housekeeping came there was dust floating all over the room and mold throughout the corners it also had particles floating that mess with my allergies where I could not sleep that night the lady told me that I did not pay for a clean room at the front desk when I told her about it from my understanding the rooms are supposed to be clean regardless of me getting a discount on it or not I paid through Expedia I did not know that getting a cheaper room would be dirty and I had to pay for a clean room I was only giving half of my refund for 1 night but I paid for two nights
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr 2024
Hi Antoinette,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Najarian

Travelled with family and small children
Toilet runs all night . Food on floor.. Floors not mopped
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 Excellent

Najarian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Brandy

Stayed 4 nights in Mar 2024

2/10 Terrible

Lemeka

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
Problem with staff and will never visit motel again.Low class and arrogant people.
Response from Brand Experience Team on 26 Mar 2024
Hi Lemeka,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Terrible

johnny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Jasmine

Stayed 1 night in Mar 2024

6/10 Okay

Eric

Stayed 1 night in Mar 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a free room upgrade from the friendliest Clerk! I was a little leary of the neighborhood though.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 19 Mar 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Natalie #Team6

2/10 Terrible

Kris

Stayed 1 night in Mar 2024

2/10 Terrible

Lacy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
A/c broken, bathrooms nasty, no water pressure in shower.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 5 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

laquinta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 9 Mar 2024
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie#Team6

2/10 Terrible

Cody

Disliked: Property conditions & facilities, room comfort
Not looking good
The staff was not very helpful or friendly!! Not hospitable at all!! Short with information and conversation. Stingy with clean towels.
Stayed 1 night in Feb 2024

4/10 Poor

Sharolyn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 1 night in Feb 2024

2/10 Terrible

Stefan, Waco

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is new but we had to clean the room ourselves. Very dirty
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Stefan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Recca

Liked: Staff & service
Good
Stayed 1 night in Feb 2024
Response from Nancy Y. on 13 Feb 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Bennie

Stayed 1 night in Jan 2024

10/10 Excellent

Wynton

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jan 2024
Response from Nancy Y. on 13 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Chris,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

Keri

Stayed 1 night in Jan 2024

2/10 Terrible

Charmila

Stayed 3 nights in Jan 2024

2/10 Terrible

Tylor P

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wet Room #222
Water leaked all over the bathroom somehow when we got back after checking in. Had wet feet from that. Also rained that night so ceiling leaked all over. Don’t even have blankets as covers. Basically curtains for blankets. It’s a cheap motel but the price for what we went through was still too high
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi TylorAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

10/10 Excellent

kandice

Liked: Cleanliness
Clean and safe
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Kandice,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

adam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trash
Trashiest of trashy trash trash trash
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Adam,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Shantiesha

Liked: Cleanliness, staff & service, property conditions & facilities
I had good sleep thru just come to early for checking out time
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Shantiesha,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

QUMEISHA

Stayed 1 night in Jan 2024

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy staying there.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Fred, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Shianee

Stayed 1 night in Jan 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

tameka

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Dainmium

Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Brandy

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience I’ve Ever Had in a Motel
The guy that checked me in came to my room and stood at the doorway, it was very creepy, I’m glad my husband was with me because to do that to a woman by herself would be unacceptable. The bathroom floor and the shower were extremely dirty, I felt that I had to go buy shower shoes to take a shower. There was only one towel and only one roll of toilet paper. The one towel was stained and dingy. The key got updated every day, which is fine if one of the two people I talked to had bothered to tell me that before we were trying to get into our room the next day and the key didn’t work. The TV didn’t work and when we tried to turn it back off we couldn’t, so we had to unplug it. Finally, we had a hard time sleeping because there was plastic on the bed so every time one of us moved it made obnoxious noise. This experience was so bad that we decided to leave a day early, driving home on Christmas Day just so we could be in our own house again.
Stayed 4 nights in Dec 2023
Response from GM on 1 Jan 2024
We sincerely apologized for the inconvience during your stay, thank you for your comments which will help us to better serve our guest in the future

6/10 Okay

JaMicheal

Travelled with family and small children, Business traveller
Disliked: Staff & service
One room I had to change from due to the ceiling falling apart and the sink and tub not being clean. Also one room the sheets were dirty, there was what I believe to be a blood stain on the sheets.
Stayed 1 night in Dec 2023