All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Awesomeness at the front desk followed up by the night staff prepping a bag breakfast to help us catch outlr early flight°
Les
Stayed 1 night in Apr 2024
Response from Rodd Marketing on 29 Apr 2024
Thank you for sharing your positive experience with us, Les! We're thrilled to hear that you received excellent service at the front desk and that our night staff went above and beyond to accommodate your early flight with a bag breakfast. We strive to make our guests' stays as convenient and comfortable as possible, and we're glad we could assist you. We hope to welcome you back again soon!
Hi Lynn, thank you for taking the time to leave us a review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.
Hi Joanne, thank you for taking the time to leave us a review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.
Hi Patricia, thank you for taking the time to leave us a review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.
2/10 Terrible
Scott
Business traveller, Travelled with partner
24 Mar 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was alright till we noticed the water that had came into our room from exterior walls /window.soaked our kitbags with our cloths n stuff in them .apon closer inspection water damage on wall as must be ongoing problem.i have some pictures don’t expect this when paying to stay somewhere .it is one of my first times experiencing this and not acceptable
Scott
Stayed 3 nights in Mar 2024
Response from Rodd Marketing on 3 Apr 2024
Hi Scott, we're truly sorry to hear about the water intrusion issue you experienced during your stay. Please accept our sincerest apologies for any inconvenience this may have caused. Since our conversation, we want to assure you that we take these matters seriously and have passed this on to our building maintenance team for immediate rectification. This is not our standard of service, and we hope that we have brought some resolution to the inconvenience you experienced. We know you have many options when visiting Moncton and hope you decide to visit us again in the future for a much-improved stay.
Clean and proper room, aesthetically pleasing with modern amenities. Staff friendly and helpful. Would stay again
jonah
Stayed 1 night in Mar 2024
Response from Rodd Marketing on 28 Mar 2024
Hi Jonah, thank you for taking the time to leave us a review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.
Hi Jennifer, thank you for your great review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.
8/10 Good
Bridget
Travelled with partner
18 Mar 2024
Liked: Cleanliness, staff & service, amenities
The rooms that have direct access to outside are very small and bathroom is very small. I must add they were very clean.
Bridget
Stayed 1 night in Mar 2024
Response from Rodd Marketing on 21 Mar 2024
Hi Bridget, thank you for taking the time to leave us a review. We welcome your feedback. We strive to continually improve our properties to meet and exceed guest expectations. We hope that next time you are in the area you’ll stay with us again.
6/10 Okay
Arlene
17 Mar 2024
It is old & run down. It needs a renovation asap.
Arlene
Stayed 1 night in Mar 2024
Response from Rodd Marketing on 21 Mar 2024
Hi, thank you for taking the time to leave us a review. We welcome your feedback. We strive to continually improve our properties to meet and exceed guest expectations. We hope that next time you are in the area you’ll stay with us again.
Liked it because it was quite and clean and the beds where very comfortable and I like the flooring In the room I stayed at
Bill
Stayed 1 night in Mar 2024
Response from Rodd Marketing on 21 Mar 2024
Thank you for your review, Bill! We're thrilled to hear that you enjoyed your stay with us and that you found our hotel quiet, clean, and comfortable. We hope to welcome you back for another enjoyable stay in the future!
10/10 Excellent
Carol
Travelled with family, Travelled with family and small children
Check in was super easy , the lady at the front desk was friendly and knew her job well ! Every time we book our room with The Rodd , we are always satisfied with the service and cleanliness of the property !!
Carol
Stayed 1 night in Mar 2024
Response from Rodd Marketing on 14 Mar 2024
Hi Carol, thank you for taking the time to leave us such a nice review. We're glad you enjoyed your stay, and we hope to see you again the next time you are in the area.
6/10 Okay
Christopher
11 Mar 2024
Clean property rooms are basic, tv issue fixed immediately by staff. Great place to stay a night basic service similar to other similar properties.
Christopher
Stayed 1 night in Mar 2024
Response from Rodd Hotels & Resorts on 11 Mar 2024
Thanks for your review! We strive to continually improve our properties to meet and exceed guest expectations. We hope that next time you are in the area you’ll stay with us again.
10/10 Excellent
Neil
10 Mar 2024
Neil
Stayed 1 night in Mar 2024
Response from Rodd Marketing on 2 Apr 2024
Thanks for your wonderful review, Neil! We look forward for your next visit
10/10 Excellent
Dave
Travelled with partner
7 Mar 2024
Liked: Cleanliness
Clean great price good location
Dave
Stayed 1 night in Mar 2024
Response from Rodd Hotels & Resorts on 11 Mar 2024
Hi Dave, Thanks for your amazing review. we hope to have the opportunity to welcome you back in the future.
Managers reception appreciation night it’s very thoughtful that they do that with drink&snack. The rooms were Great and bed was very comfy.
Angie
Stayed 1 night in Mar 2024
Response from Rodd Hotels & Resorts on 11 Mar 2024
Thank you for your kind words about our Manager's Reception! We're delighted to hear that you enjoyed the drinks and snacks provided. Your feedback is valuable to us, and we're glad to hear that you had a positive experience. We hope to welcome you back again soon!
10/10 Excellent
Coreen
3 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
I loved the walking trails
Coreen
Stayed 1 night in Mar 2024
Response from Rodd Moncton on 5 Mar 2024
Thank you for your review. We're so glad you enjoyed your stay!
8/10 Good
Brooke
Travelled with pets, Travelled with partner
24 Feb 2024
Liked: Staff & service
Disliked: Cleanliness
Well my bathrooms toilet had poop stuck on the side so that was gross and the sidewalks were so slippy I slipped and hurt my knee but the staff was amazing for my dog and I
Brooke
Stayed 1 night in Feb 2024
Response from Rodd Moncton on 28 Feb 2024
Thank you for taking the time to leave us a review Brooke. We value your feedback and have shared it with our team. If there is anything else about your stay that you'd like our team to know about, please send us a direct message.
Hi Ghazal, thank you for leaving us a review. Please help us to improve by providing more information on your experience. We can be reached by direct message us.
Room was dirty. Stains on the chair. Floor was dirty. We even found a set of fake eye lashes near the bed. So gross.
Sylvia
Stayed 2 nights in Jan 2024
Response from Rodd Moncton on 17 Jan 2024
Thank you for your review, Sylvia. We sincerely apologize for the housekeeping issues. We are in the process of renovating our rooms (only a few rooms left with carpet!) and have shared your feedback with our team. If there is anything else, that you'd like our team to know about, please send us a message.