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Reviews of Sandalwood Studios & Suites

2 out of 5
Sandalwood Studios & Suites
3910 12th Ave East, Shakopee, MN

Reviews

7.0

Good

Rating 10 - Excellent. 111 out of 408 reviews" "
Rating 8 - Good. 117 out of 408 reviews" "
Rating 6 - Okay. 78 out of 408 reviews" "
Rating 4 - Poor. 62 out of 408 reviews" "
Rating 2 - Terrible. 40 out of 408 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julián

Liked: Cleanliness, staff & service
Goof
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel, Prior Lake

Liked: Amenities
I like that I can walk to nearby places of interest.
Stayed 1 night in Apr 2024

4/10 Poor

Charisse

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had bugs in my bathroom. They gave me a different room from the first floor when I brought up broken furniture. I am missing my watch. They were nice about not charging me for the broken room, when I was more concerned about the fact they gave me a room with broken furniture. I usually travel with a hair dryer but didn’t since most hotels have them. No hair dryer. It is dog friendly but I had dogs barking in four different rooms near me. It had a kitchen but nothing in the drawers or shelves to cook with. I was a short stay but thought of leaving just for health reasons.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great value and close to everything!
Stayed 1 night in Apr 2024

8/10 Good

Danita

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice staff, nice room, affordable. Only downside was that we woke up to our room reeking like cigarettes and all our bags/clothes smelled like smoke too. Didnt smell at all when we checked in.
Stayed 1 night in Mar 2024

8/10 Good

Christos

Business traveller
Liked: Cleanliness, staff & service
Clean clean
Stayed 2 nights in Mar 2024

4/10 Poor

DISMAS

Stayed 2 nights in Mar 2024

10/10 Excellent

Dan, Prior Lake

Liked: Amenities
I really like the price for a room with a kitchenette.
Stayed 1 night in Mar 2024

8/10 Good

Greg, Whippany

Liked: Cleanliness, staff & service, property conditions & facilities
Strong smell of cigarette smoke in the room. Loud tv from other guests in middle of the night
Stayed 2 nights in Jan 2024

10/10 Excellent

mike

Business traveller
Liked: Cleanliness, staff & service
Very accomidating always available
Stayed 1 night in Jan 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable for snocross event
Good stay. Was a good time. Easy access to event and restaurants. All in all. If your looking for a place to sleep, while your at a event all day. Great affordable place.
Stayed 1 night in Jan 2024

10/10 Excellent

Raheem

Stayed 1 night in Jan 2024

2/10 Terrible

Haleigh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It says the front desk is open 24/7. We got to the hotel at 2am, and the doors were locked. There’s a phone sitting there to call for front desk help, and I used that multiple times with no prevail. Thankfully another guest had let us into the lobby so we could wait and avoid the cold. Thankfully it was booked through Expedia. After an hour of waiting, somebody finally showed up to check us in. The room we got was dirty, freezing, and the door looked like somebody had kicked it in recently. After telling them that we will not be staying in that room due to safety concerns, the front desk ‘upgraded’ us to a ‘suite’ for the inconveniences. The suit was definitely not my definition of a suite. The next morning we left at 9 and there was still nobody at the front desk to check people in.
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't stay again
Stayed 1 night in Dec 2023

4/10 Poor

Christian M O, Stratford

Disliked: Staff & service, amenities, property conditions & facilities
Smelled funny and didn’t have an iron!
Stayed 1 night in Dec 2023

8/10 Good

Tracy

Stayed 1 night in Dec 2023

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Nick

Stayed 1 night in Dec 2023

2/10 Terrible

Nicholas

Disliked: Amenities
I am a traveling poker dealer. I am in a new city every month. I am originally from Flint, MI, I have stayed in some bad hotels. This is by far the worst hotel I have ever stayed in. There are bugs in my room (mostly fruit flies but I also saw a roach run underneath my refigerator). The floors are disgusting, I dared to step off the bed without my socks on and my feet literally stuck to the carpet. I ordered a pizza last night and tried to heat up the leftovers in the microwave, but they came out smelling very weird, like the microwave is dirty. When people in the other room use the toilet, I can smell it in my room. I went down to the desk to ask for another room, but I checked in at 9:50 pm and the desk closed at 10. I have already cut my losses. I’m just hoping my review will save someone else the inconvenience of staying in this absolutely disgusting hotel. They need a health inspector here ASAP!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel, Prior Lake

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room door did not close all that tight.
Stayed 1 night in Nov 2023

8/10 Good

Caitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good but weed smoke does get thru the vents so i had to leave before check out because i cant be around the smoke but they let me check out super early
Stayed 4 nights in Oct 2023

10/10 Excellent

Daniel, Prior Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
The entire kitchenette was very nice
Stayed 1 night in Oct 2023

4/10 Poor

Jane, Chaska

Travelled with partner
Disliked: Cleanliness
Our room smell modly, found mold and wet spot on the back of tv stand/clothes drawers,i felt sick once walking into the room. 2nd day someone came in to clean the tv stand but the moldy smell getting worse.
Stayed 2 nights in Sep 2023

8/10 Good

Holly

Stayed 1 night in Sep 2023

6/10 Okay

David

Stayed 2 nights in Sep 2023

6/10 Okay

Derik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy
Hotel was clean, however it was noisy. You could here people in their phones on facetime and/or speaker phone, lots of parking lot noise, can hear all kinds of sounds from inside the room even with the fan going.
Stayed 1 night in Sep 2023

6/10 Okay

Ruth A

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean. The fixtures/furniture were old/worn/dated. Needs a remodel.
Stayed 1 night in Sep 2023

8/10 Good

Michelle

Stayed 2 nights in Sep 2023

2/10 Terrible

Stormy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Smelt old like mold, ran down
Stayed 2 nights in Aug 2023

6/10 Okay

Rosalind

Not The Worst but can use some work.
Not the worst place that we have stayed at but definitely could use some updating. Amenities were non existent and I'm pretty sure pets can stay in all the rooms since my allergies kicked off as soon as I walked in the door. We did not request a room for a pet. Shower curtain blows on your body in shower so quite annoying and complimentary coffee and donuts don't start until 8:00. Really, most people are gone by 8:00. Pretty Lame overall.
Stayed 1 night in Aug 2023

4/10 Poor

Stanley

Disliked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Veronica

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Raheem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Dash on 2 Aug 2023
Thank you. Please let us know if you need anything during your stay

10/10 Excellent

Jose

Stayed 1 night in Jul 2023

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Bethany

Travelled with partner
Liked: Cleanliness, staff & service
It was fine for a night after a concert at Mystic
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Average for the price
The bed was very uncomfortable. We stayed on the first floor so it was very noisy especially with the refrigerator that was in the room. There was a big stain in the sick as well. Other then that everyone was friendly.
Stayed 1 night in Jul 2023

8/10 Good

Joseph

Stayed 1 night in Jun 2023

10/10 Excellent

Chris

Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Gathering
The room was nice. Although it's a suite, if you want to cook anything, you need to bring your own pans, utensils, plates, etc. Everything worked well. The front desk person was very helpful, even helping me find a restaurant that some friends had recommended. We would stay there again. There is no breakfast, but McDonald's is walking distance. Nice size refrigerator with a freezer.
Stayed 1 night in Jun 2023

6/10 Okay

Dean

Stayed 3 nights in Jun 2023