Lobby

Reviews of La Quinta Inn by Wyndham Minneapolis Airport Bloomington

2.5 out of 5

Reviews

6.4
Rating 10 - Excellent. 284 out of 1402 reviews" "
Rating 8 - Good. 326 out of 1402 reviews" "
Rating 6 - Okay. 287 out of 1402 reviews" "
Rating 4 - Poor. 258 out of 1402 reviews" "
Rating 2 - Terrible. 247 out of 1402 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

kebede

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Lesly Gomez on 16 May 2024
Thank you for staying with .

2/10 Terrible

Abel

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible staff and management. Irritated staffs and unreachable managers. Lost my expensive bag on their possession and they couldn’t even bother to talk to me about it for two weeks. Otherwise I like that they have smart tv option.
Stayed 3 nights in Mar 2024

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not at all like pics… dirty dirty dirty
Stayed 3 nights in May 2024

4/10 Poor

Daniel, Medicine Hat

Liked: Cleanliness, property conditions & facilities
I stayed here a few nights ago, and was checked in by the same guy. There was absolutely no recognition and he even gave me a room further away from the front desk, meaning more walking, and the room he gave me only had a stand up shower. No tub, just a stand up shower. I weigh 300 pounds, how can I possibly fit into a stand up shower?!? Booooooooo!!!!
Stayed 1 night in May 2024
Response from Lesly Gomez on 10 May 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

4/10 Poor

angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is run down. Lamps broke, burn holes on shades,extra fees. Beware, motel is very dirty, cant smoke cigarettes but you can get high from drugs walking the halls.trip to airport was fine, return we waited an hour.was very disappointed and will not stay there again.
Stayed 1 night in May 2024
Response from Lesly Gomez on 10 May 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

2/10 Terrible

Shelly, WARREN

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Lesly Gomez on 10 May 2024
Thank you for staying with us.

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and staff was helpful. Got a ride to the airport with out any issues and was picked up and returned to our vehicle with out any issues.
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 10 May 2024
Thank you for staying with us.

8/10 Good

Amanda

Travelled with family
Liked: Staff & service, amenities
The staff and especially the shuttle to airport service was GREAT:) Very nice price and way cheaper than parking at airport. Thanks!
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 10 May 2024
Thank you for staying with us.

10/10 Excellent

Sky

Stayed 1 night in May 2024
Response from Lesly Gomez on 10 May 2024
Thank you for staying with us.

8/10 Good

B

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
It's a motel feel. The front desk service was good. Parking lot needs fixes, but plenty. The building needed renovation, but my room was big enough and clean. For the price, it's really good.
Stayed 5 nights in Apr 2024
Response from Lesly Gomez on 3 May 2024
Thank you for staying with us

2/10 Terrible

cali

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Was not as nice as the others.
Stayed 1 night in May 2024
Response from Lesly Gomez on 3 May 2024
Thank you for staying with us

6/10 Okay

Karen

Liked: Amenities
Disliked: Staff & service
Housekeeping knocks in told for at 7:30am checking if you have left yet!!!!! They actually tried to open the door;!! I was still in bed showing up to that point!!
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 3 May 2024
Thank you for staying with us

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 30 Apr 2024
Thank you for staying with us.

8/10 Good

Henry, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and quiet
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 30 Apr 2024
Thank you for staying with us.

10/10 Excellent

Mitch

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the place. It is clean, with respectful staff, free breakfast, and a free shuttle. All in one package. I really like to stay here again with my kids.
Stayed 3 nights in Apr 2024
Response from Lesly Gomez on 23 Apr 2024
Thank you for staying with us.

10/10 Excellent

Tejas

Liked: Cleanliness, staff & service, property conditions & facilities
airport shuttle was very convenient
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 22 Apr 2024
Thank you for staying with us.

4/10 Poor

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed that I had a non-smoking room & the entire room smelled like smoke. Not only that, it was extremely hot and I couldn’t get the room to cool down.
Stayed 3 nights in Apr 2024
Response from Lesly Gomez on 22 Apr 2024
Cunningham

8/10 Good

Jesus

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Lesly Gomez on 22 Apr 2024
Thank you for staying with us.

6/10 Okay

Erin

Travelled with family and small children
Disliked: Amenities
It was ok. Nothing amazing but to check in at 10pm and sleep it was fine
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 22 Apr 2024
Thank you for staying with us.

10/10 Excellent

Samir

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 19 Apr 2024
Thank you for staying with us.

8/10 Good

tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 19 Apr 2024
Thank you for staying with us.

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast not that great. sparse
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 18 Apr 2024
Thank you for staying with us.

8/10 Good

Tony

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good as is
Stayed 3 nights in Apr 2024
Response from Lesly Gomez on 16 Apr 2024
Thank you for staying with us.

6/10 Okay

Nadifa

Stayed 1 night in Apr 2024
Response from Lesly Gomez on 10 May 2024
Thank you for staying with us.

8/10 Good

Richard

Convenient
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 16 Apr 2024
Thank you for staying with us.

6/10 Okay

Shannon

Stayed 4 nights in Apr 2024
Response from Lesly Gomez on 10 May 2024
Thank you for staying with us.

4/10 Poor

Colleen

Stayed 1 night in Apr 2024
Response from Lesly Gomez on 10 May 2024
Thank you for staying with us.

2/10 Terrible

Himanot

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lesly Gomez on 16 Apr 2024
Thank you for staying with us.

6/10 Okay

Sarah

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I did not like how the hotel charges your amount plus a $100 deposit.
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 16 Apr 2024
Hello, Sarah.I apologize for the inconvenience; I see deposit was refunded to your account on the 13 it usually takes up to 7-14 business days to reflect..

6/10 Okay

Patrick

Travelled with family
Had a drain problem in the sink very poor breakfast lack of butter, options were limited came out with a few items gone in minutes
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 16 Apr 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

2/10 Terrible

Deborah

Are you kidding me??? I booked this property on Expedia because it was pet friendly. Why? Because that’s what it said on your website! But guess what? It’s NOT pet friendly and according to the front desk, they had advised Expedia that they were no longer pet friendly. Absolutely unacceptable!!!
Stayed 1 night in Sep 2023
Response from Lesly Gomez on 10 Apr 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

10/10 Excellent

benjamin

Stayed 7 nights in Apr 2024
Response from Lesly Gomez on 30 Apr 2024
Thank you for staying with us.

2/10 Terrible

Swati

Stayed 1 night in Apr 2024
Response from Lesly Gomez on 30 Apr 2024
Thank you for staying with us.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
On arrival I went to my room. It had not been cleaned. Toothpaste was by the sink. The bath mat was by the tub and there was a used towel on the towel bar by the sink. The trash had not been emptied of tissues. I asked for another room.
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 10 Apr 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

8/10 Good

Guy

Liked: Staff & service
don't be surprised if you find at least one hair on the tub - that is why it is cheap
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 4 Apr 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very Limited food selection not like the photos
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on 4 Apr 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

6/10 Okay

Susan

Liked: Staff & service
This property had everything I needed. It just wasn't as upscale looking as some luckintas. But it was fairly quiet, coffee maker microwave and mini fridge in a room all worked. Airport shuttle was very helpful. Hot breakfast means you can put bread in a toaster and boiling water on oatmeal.
Stayed 1 night in Apr 2024
Response from Lesly Gomez on 4 Apr 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

8/10 Good

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this property over another comparably priced property due to the photos of the waffles in the continental breakfast options. Sadly, the continental breakfast was an extremely limited menu. There was bread, cereal, packaged oatmeal, yogurt, and fruit. The hot water used for making the oatmeal was barely even tap hot. Had we known these things prior to our stay we would've elected to stay at another property. Someone was smoking marijuana on site leaving the odor wafting through the premises. Our neighbors were engaging in a very loud disagreement for a good portion of our first evening, and the morning of departure. On a positive note the room was clean, and comfortable. The location is convenient to the greater MSP area and easy access on and off the highway. The staff was very kind and accomodating.
Stayed 2 nights in Apr 2024
Response from Lesly Gomez on 4 Apr 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

10/10 Excellent

Newgean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Liked everything about it...
Stayed 4 nights in Mar 2024
Response from Lesly Gomez on 3 Apr 2024
Thank you for staying with us.

6/10 Okay

Jacob

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lesly Gomez on 2 Apr 2024
Thank you for staying with us.

2/10 Terrible

Morris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I’ll Never stay at this hotel ever again,They took money off my card for a deposit and it has not been refunded to my account yet. . I try to call the front desk and they wil not answer the phone, to me this Theft.
Stayed 1 night in Mar 2024
Response from Lesly Gomez on 3 Apr 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

2/10 Terrible

Kayla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1- You could slightly see through the door to our room. It looked as if someone tried to break into the room before so there was basically a chunk gone from the outside of the door seam, above the door handle. 2- There was items left in the bathroom for unclogging the sink. Including the bottle of chemicals. 3- The frame of one of the beds was broken in the middle so it was a huge slope in the bed. The other bed creaked every slight movement. 4- The “breakfast” was a joke. They only have a choice between orange juice and apple juice and the machine was out of order with no substitute offered. For food- the only food offered was bread with a toaster, butter and peanut butter. 5- The soda vending machine took 2 out of 3 $$ and then did not want to work. Front desk said they couldn’t do anything as they did not have the key. Never heard back after he said he would contact the company. 6- I put the do not disturb tag inside the card key hole on the outside of the door. On the day of check out the housekeepers still tried to come into the room at about 9am when check out is 11 or noon. They tried to open the door and thank goodness I had the metal latch flipped. The housekeepers pushed the door open so hard that when I went to open it the latch on the door got stuck into the latch that holds the door shut when “locked”. Last but not least, that I can think of at this moment, upon checking my bank statement, the hotel took the $100 incidental charge instead of releasing it.
Stayed 2 nights in Mar 2024
Response from Lesly Gomez on 3 Apr 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

4/10 Poor

Jay

Liked: Staff & service, property conditions & facilities
Staff was wonderful hotel it self was full of junkies and drunks.
Stayed 1 night in Mar 2024
Response from Lesly Gomez on 30 Mar 2024
Thank you for staying with us.

8/10 Good

Becky

Price was good and shuttle service- friendly staff
Stayed 1 night in Mar 2024
Response from Lesly Gomez on 30 Mar 2024
Thank you for staying with us.

2/10 Terrible

Mohammad

Stayed 1 night in Mar 2024
Response from Lesly Gomez on 18 Apr 2024
Thank you for staying with us.

4/10 Poor

Sheldon

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was toast and cereal. No milk for cereal and nothing to put on toast. They never cleaned room
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on 3 Apr 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

2/10 Terrible

Sharon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, dangerous broken hair dryer sparking . Broken hinge and lock on bathroom door. Poop on wall.
Stayed 1 night in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

4/10 Poor

Balaji, Strongsville

Business traveller
Disliked: Staff & service, amenities
Wifi has not been working for months at this property. I stayed last month and they said wifi was not working. I booked another stay few days back and the issue was still there. But the ad still has thiw one of the amenities.
Stayed 3 nights in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

4/10 Poor

Kristine

Liked: Amenities
Disliked: Property conditions & facilities
Check in took a bit, and when i got to my room, every drawer to the dresser and end tables was open and there was cereal on the floor. The toilet wouldn't stop running after flushing (I fixed it) and the TV didn't have signal. After calling the front desk and being told it would take a while to send someone, I discovered a cable in the back of the TV was plugged into the wrong port. Neither of the safety locks on the door worked. I had requested the airport shuttle for 7 a.m. and was told it was coming. It did not. Then told it would be five minutes. Twice. We used to stay here once a month for a few years. I don't know what happened.
Stayed 1 night in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us; I apologize that your experience was not the best. Thank you for letting us know so we can improve our service and quality. I hope you give us another chance to provide you with a better service.

4/10 Poor

Jack

Travelled with family
Disliked: Property conditions & facilities
Worth it for the price
Stayed 1 night in Mar 2024
Response from Lesly Gomez on 27 Mar 2024
Thank you for staying with us.