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Reviews of Hampton Inn & Suites Minneapolis University Area

2.5 out of 5
Hampton Inn & Suites Minneapolis University Area
2812 University Avenue Southeast, Minneapolis, MN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 733 out of 984 reviews" "
Rating 8 - Good. 195 out of 984 reviews" "
Rating 6 - Okay. 30 out of 984 reviews" "
Rating 4 - Poor. 16 out of 984 reviews" "
Rating 2 - Terrible. 10 out of 984 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pool/jacuzzi
Stayed 3 nights in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Lovely stay, slept well
Stayed 1 night in May 2024

8/10 Good

Ruttanatip, Fitchburg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, great location for the event we were attending, clean, updated, and easy parking.
Stayed 2 nights in May 2024

10/10 Excellent

Jaden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place to stay. Will be visiting again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cameron

Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Apr 2024

10/10 Excellent

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking only issue
Stayed 2 nights in Apr 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service
Didn’t like that there was an extra fee for parking
Stayed 1 night in Apr 2024

10/10 Excellent

Bashar, skokie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kristina N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out; breakfast included ; comfortable bed
Stayed 1 night in Apr 2024

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my new go-to when I stay in Minneapolis/St. Paul. Everyone I interacted with was sincerely and genuinely helpful and kind. Even the breakfast attendant, Linda, who went out of her way to make sure I was happy.
Stayed 1 night in Mar 2024

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super great customer service upon arrival!
Stayed 1 night in Mar 2024

8/10 Good

Randy

Stayed 3 nights in Mar 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. It was within walking distance to the Metro Transit, which we road daily to the Target Center downtown
Stayed 5 nights in Mar 2024

10/10 Excellent

Heidi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and price. Friendly desk staff and comfy room. Asked for maid service during our one night stay and they never came. Also, breakfast goes until 10, but by 9:15 they were out of waffles and were told that they were not putting anymore out for the day. Overall nice property, just need staff to do their jobs and I would recommend.
Stayed 2 nights in Mar 2024

8/10 Good

JIANSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall at this hotel deserves five stars if someone can stop the homeless peoples from street to get in for lunch.
Stayed 6 nights in Mar 2024

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t have a room for me yet nobody told me?
Stayed 1 night in Mar 2024
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I sincerely apologize on behalf of Expedia for not reaching out to you regarding your reservation. I personally talked to you yesterday and figured things out as quickly and as smooth as possible. As a result, our partner dropped the ball for not communicating regarding your recent reservation. we were able to resolve the issue by personally providing you an accommodation and paid for the room and tax for one night at the same hotel brand with same amenities. You will also get your refund from Expedia. Thank you and have a wonderful day, Jake!

8/10 Good

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly. Good location in regards to U of M aquatic center.
Stayed 2 nights in Feb 2024
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Eileen

Good experience.
Stayed 2 nights in Feb 2024
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

2/10 Terrible

lukas

Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, very good stay when visiting student at U of M.
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

8/10 Good

Domingo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Reasonably priced. Spacious rooms. Amenities
Stayed 1 night in Feb 2024
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Larry

Excelllent staff
Stayed 3 nights in Feb 2024
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and wonderful property.
Stayed 1 night in Feb 2024
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Teri

Stayed 2 nights in Feb 2024

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was broken for part of our stay but other than that everything was excellent from check in to check out!
Stayed 2 nights in Feb 2024
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Snow storm and I needed to stay close to the hospital. Perfect for the purpose.
Stayed 1 night in Jan 2024
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay at this hotel this year and would choose it again if staying in the Twin Cities.
Stayed 1 night in Jan 2024
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Alycia, Viroqua

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, room, pool, hot tub, exercise room, everything. Very impressive service and Linda who works in the breakfast area is absolutely amazing. This was a great experience and I highly recommend this hotel to anyone and everyone. Close parking and the customer service and hospitality was top notch!
Stayed 1 night in Jan 2024
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to hop on the metro for transportation around the city, clean, great breakfast options.
Stayed 1 night in Dec 2023
Response from Darwin on 6 Mar 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team.

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like that it was clean and the staff was friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Coral

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
we thought everything was fine. paying for parking was not what im used too $22. was a little to much for one night
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jan 2024

10/10 Excellent

diane

Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
9/10. Short Vikings holiday from Canada. Highly recommend. Parking/Hot tub/location close to tram. Only fault was the price. I overheard someone paid a lot leas than we did.
Stayed 2 nights in Dec 2023

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to light rail. Property was new and clean and staff were very friendly. Surface parking was limited but easy to access. Bed was firm. Will gladly stay again.
Stayed 1 night in Dec 2023

6/10 Okay

KAYLENE, fountain city

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was clean and quiet. The service was good. My daughter had an issue with one worker complaining about her 15 month daughter not having shoes on .the hotel is on up-to-date side. It’s a good location to get to downtown and uptown Minneapolis. The pool area is a bit small but there wasn’t very many people in the pool so it was sufficient. A little cool for me. Overall, this motel is very good on the average.
Stayed 1 night in Dec 2023

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 3 nights in Dec 2023

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating when we needed to check in early. The front desk lady was very nice and helpful. She even told us the best ways to get and forth for the football game. Would definitely stay there again.
Stayed 1 night in Dec 2023

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, staff friendly and helpful. Pool and hot tub small, and they share with Home 2 suites
Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Stayed 1 night in Dec 2023

10/10 Excellent

Ryan

Stayed 1 night in Dec 2023