The lady that checked us in was awesome. There were multiple issues with our reservation (Expedia sold rooms that were not available, no staff there to clean the rooms, Expedia put all 3 rooms in 1 persons name but it isn’t allowed there, etc.) 1 room was marked as cleaned and when we went in it was trashed.
Dannica (I believe is her name) was overwhelmed- by lack of help- but handled everything perfectly. She was running the front desk, then cleaning rooms, etc.