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The amenities/pool are wonderful however the rooms are pretty basic for what you pay. I paid for an “upgrade” since it was my birthday and our room, shower and bed were significantly smaller than our friends who paid less. The room also had a weird musty smell. I would come back to use the pool and amenities however would not stay again.
My happy place in Miami. Great gym and spa and great pool and deck scene. Not for families it’s a place to relax and have a good time amongst the beautiful people of the word and Miami.
One of my favorite hotels and the location is a gem. The hotel dna has changed since my last visit. Its not the same cool vibe i enjoyed so much on all my previous stays. Unfortunately, i probably wont go back. The change from a colorful piece of string tied around my wrist vs the generic wristband was the first big “tell”.
Be sure to not the Spa is not the hotel. They run separately and the manager of the spa is not great.
Also the food at Standard Spa - Lido and poolside is a complete disappointment.
Hello Hugo, thank you for your feedback. We would be most appreciative if you could share with us how we failed to meet your expectations. It is important to us as we are always striving to enhance our levels of service. I look forward to hearing back from you. Sincerely, Crispy Director Guest Experience
Charming over -21 spa property with attentive staff.
Nice pool, jacuzzi, cold plunge, sauna and steam. Food service and check in were quick, and the speakeasy-type bar had a great menu of signature cocktails. Quiet, not a loud party vibe, relaxing.
Unique spa/hotel. It’s definitely not for older heterosexual couples who aren’t hip but we did enjoy the location.
marcus
Stayed 3 nights in Jan 2024
Response from crispy on 18 Jan 2024
Hello Marcus, thank you for your feedback We do attract many different age groups and demographics of guests. We do our best to make sure all feel welcome and comfortable. We do hope to have you back in the future. Sincerely, Crispy Director, Guest Experience
Hello Ryan, Thank you for the 10/10 It delights us when our guests have an amazing stay and you fully enjoy the space. Wishing you all good things in 2024 and we hope to welcome you back soon. Cheers, Crispy Director Guest Experience
8/10 Good
Karine
11 Jan 2024
Liked: Cleanliness, staff & service, amenities
Pros:
- Hotel grounds are nice
- Staff is helpful
- Pool area is nice
- Spa is good overall but would have expected it to be bigger
Cons:
- Walls are paperthin, can hear neighbors talking
- Terrace not very private
- Some maintenance in the rooms would be necessary such as contantly leaky shower
Karine
Stayed 4 nights in Jan 2024
Response from crispy on 18 Jan 2024
Hello Karine, Thank you for your feedback... we are always striving to enhance our levels of service and I apologize that we failed to meet all your expectations. There are plans to make updates to the rooms. I hope to welcome you back and give us another opportunity. Wishing you all good things in 2024. Sincerely, Crispy Director Guest Experience
Hello Van, Thank you for the 5/5.. It delights us when our guests have an amazing stay and you fully enjoy the space. Wishing you all good things in 2024 and we hope to welcome you back soon. Cheers, Crispy Director Guest Experience
We’ve stayed here a few times. Pleasant, retro modern vibe. Great people watching.
Dustie
Stayed 1 night in Dec 2023
Response from crispy on 18 Jan 2024
Hello Dustie, , Thank you for the 5/5 It delights us when our guests have an amazing stay and you fully enjoy the space. I agree there is great people watching :) Wishing you all good things in 2024 and we hope to welcome you back soon. Cheers, Crispy Director Guest Experience
4/10 Poor
Mark
18 Dec 2023
Disliked: Property conditions & facilities
I ordered a king size
Mark
Stayed 2 nights in Dec 2023
Response from crispy on 19 Dec 2023
Hello Mark,Are you still in house? I would love the opportunity to chat with you regarding your reservation. I am on property and live in the lobby where the books are. Thank you so much. Crispy- Director, Guest Experience
10/10 Excellent
Alexa
17 Dec 2023
Alexa
Stayed 3 nights in Dec 2023
Response from crispy on 18 Jan 2024
Hello Daniel , Thank you for the 10/10. It delights us when our guests have an amazing stay and you fully enjoy the space. Wishing you all good things in 2024 and we hope to welcome you back soon. Cheers, Crispy Director Guest Experience
6/10 Okay
Denise
16 Dec 2023
Denise
Stayed 1 night in Dec 2023
Response from crispy on 18 Jan 2024
Hello Denise, thank you for your feedback. We are always striving to enhance our levels of service and it would be most helpful to know how we failed to meet all your expectations. I look forward to hearing back from you Sincerely, Crispy Director Guest Experience
6/10 Okay
joshua
Business traveller
12 Dec 2023
joshua
Stayed 1 night in Dec 2023
Response from crispy on 18 Jan 2024
Hello Joshua , thank you for your feedback. We are always striving to enhance our levels of service and it would be most helpful to know how we failed to meet all your expectations. I look forward to hearing back from you. Wishing all good things in 2024! Sincerely, Crispy- Director Guest Experience
10/10 Excellent
Daniel
11 Dec 2023
Daniel
Stayed 1 night in Dec 2023
Response from crispy on 18 Jan 2024
Hello Daniel , Thank you for the 5/5. It delights us when our guests have an amazing stay and you fully enjoy the space. Wishing you all good things in 2024 and we hope to welcome you back soon. Cheers, Crispy Director Guest Experience
8/10 Good
Alana
11 Dec 2023
Alana
Stayed 2 nights in Dec 2023
Response from crispy on 18 Jan 2024
Hello Alana, , thank you for your feedback. We are always striving to enhance our levels of service and it would be most helpful to know how we failed to meet all your expectations. I look forward to hearing back from you. Wishing all good things in 2024! Sincerely, Crispy- Director Guest Experience
Hello Jessica, Thank you for the 5/5. It delights us when our guests have an amazing stay and you fully enjoy the space. Wishing you all good things in 2024 and we hope to welcome you back soon. Cheers, Crispy Director Guest Experience
What a disappointment! A tiny room very uncomfortable. The bathroom, a disaster. I could not find a place to put my cosmetics. The night tables a joke. Barely I could put my cell phone. This hotel is for tourists. No business person should go there.
Return customer. Love this please and highly recommend. Property is spotless and service second to none.
gary
Stayed 5 nights in Nov 2023
Response from crispy on 11 Nov 2023
Hello Gary,Thank you for the great review... we are so pleased you enjoyed your stay with us. We wish you a safe and happy holiday season and hope to welcome you back soon. Cheers, Crispy Director- Guest Experience
Place is older but kept up nicely. Great spa , pool only problem I had was price of drinks it was ridiculous paying 86$ for two martinis , that double ny Manhattan prices!!!!
Paul
Stayed 1 night in Nov 2023
Response from crispy on 11 Nov 2023
Hello Paul,Thank you for your feedback. We do take all comments seriously and will pass on your feedback to the Food & Beverage managers. I will follow up with this as 86.00 for 2 martini's seems a bit high. Not sure exactly what you ordered. Thank you Paul and i do hope to see you back. Sincerely, Crispy Director, Guest Experience
Hello Nicholas,…Thank you for the 10/10. We are thrilled you enjoyed your stay with us.Hoping to see you back soon Nicholas.Warmly, Crispy, Director Guest Experience
2/10 Terrible
Katherine
5 Nov 2023
Katherine
Stayed 1 night in Nov 2023
Response from Crispy on 7 Nov 2023
Hello Katherine,Thank you for the feedback. It is important to us and if you could share how we failed to meet your expectations it would be helpful. We are always striving to enhance our service levels. I look forward to hearing back from you.Sincerely, Crispy Director Guest Experience
Hi there,Thank you for the great review. We are delighted you enjoyed your stay with us and hope to welcome you back soon. Always here for you.Sincerely, Crispy Director Guest Experience
Great resort. Loved used no the spa facilities. Cafe and restaurant was good. Room is small but layout was great and had enough room for 2 people. Day bed was very comfy to relax and sleep. Got upgraded to patio room. Was nice to have the extra space and chairs outside.
Robin
Stayed 3 nights in Oct 2023
Response from Crispy on 7 Nov 2023
Hello Robin,We are just thrilled you enjoyed your stay with us. It seems like you were able to enjoy the property to the fullest. We are very proud of our magical oasis and look forward to welcoming you back soon.Warmly, Crispy Director Guest Experience
Hello Kizzy,Thank you for the great review. We are delighted you loved your time with us and look forward to seeing you again soon! Always here for you.Sincerely, Crispy Director Guest Experience
Hello Sherry,Thank you for the great review. We are delighted you enjoyed your time in our magical oasis. We hope to see you back soon. Always here for you! Warmly,Crispy Director Guest Experience