Beach nearby, white sand, beach towels

Reviews of Ocean Five Hotel

3 out of 5
Ocean Five Hotel
436 Ocean Drive, Miami Beach, FL

Reviews

7.6

Good

Rating 10 - Excellent. 327 out of 1002 reviews" "
Rating 8 - Good. 331 out of 1002 reviews" "
Rating 6 - Okay. 193 out of 1002 reviews" "
Rating 4 - Poor. 90 out of 1002 reviews" "
Rating 2 - Terrible. 61 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Brianne

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Tonya

Liked: Staff & service
Disliked: Amenities
There was a strong odor. At first I thought it was chlorine but they have no pool. I realized it was likely mildew. It was clean but aged. Very simple ambiance. Expensive restaurant with very subpar food. Price was reasonable so slightly disappointed but for the price, I don't expect the Ritz.

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in May 2024
Response from ngh on 13 May 2024
Thank you for staying with us.Cheers!

8/10 Good

Jessica

Travelled with family
Liked: Staff & service, property conditions & facilities
My stay was good. The building is kind of run down. The floor is slanted causing the beds to be slanted. Head slanted down and feet slanted up. I have them a 4 syat because the gentleman working that morning was very nice. We were able to check in at 11am with no problems.the gentleman working 2nd shift was also nice.
Stayed 1 night in May 2024
Response from ngh on 14 May 2024
Thank you for staying with us.Feedback is appreciated.Cheers

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Property was very convenient and reasonably priced. Staff was very friendly….Rooms are small and dated.
Stayed 2 nights in May 2024
Response from ngh on 12 May 2024
Thank you for staying with us.Feedback is appreciated.We hope to see you again.Cheers!

8/10 Good

Barby

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in May 2024
Response from ngh on 12 May 2024
We are glad you enjoyed our great location.Thank you for staying with us. We hope to welcome you again.Cheers!

10/10 Excellent

Dean Maclean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is great but room is beside elevator so we can hear it operating especially at night
Stayed 2 nights in May 2024
Response from ngh on 12 May 2024
hank you for staying with us.Feedback is appreciated.We hope to see you again.Cheers!

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to beach and steps away from several restaurants. Did not care for our queen size bed that was on a platform. Had to be careful not to stub our toes. I would stay here again as I felt we got a good value.
Stayed 1 night in Apr 2024
Response from ngh on 12 May 2024
Many thanks for staying with us.We appreciate your feed back.We are here for you. We hope to see you again.Cheers

8/10 Good

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 1 night in Feb 2024
Response from ngh on 12 May 2024
Thank you for staying with us.

6/10 Okay

Arthur

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Pros: Very close to the beach, and walkable to everything. The Studio room we stayed in had a proper kitchen with a large fridge, stove, kettle etc. Cons: We stayed in the Studio which was a separate building and a walk-up to the third floor - for me this was fine, but this wasn't mentioned in the original booking. Additionally our room definitely had a mold infestation - we were only there for 3 nights, and barely in the room, but I definitely would have complained if it was a longer stay. You get what you pay for with this one...
Stayed 3 nights in Apr 2024
Response from ngh on 12 May 2024
We appreciate your detailed feedback. Duly noted.Please note that in the description it reads no elevator in this building.Thank you.

2/10 Terrible

Danielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location closed to beach
Stayed 1 night in Apr 2024
Response from Ngh on 4 May 2024
Sorry you were unhappy.

10/10 Excellent

Emilee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in the perfect location! Very walkable, very close to everything yet very quiet. A hidden gem. The restaurant had delicious food and the service was spectacular. Offered very early check in after arriving on an early flight. Very hospitable staff. The room was comfortable and just what we needed. Would gladly stay here again.
Stayed 1 night in Apr 2024
Response from Ngh on 4 May 2024
Thank you for staying with us.We are glad you enjoyed your stay and much appreciate your detailed feedback.Come back soon. We are here for you.Cheers!

8/10 Good

Tenisha

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay.
Stayed 1 night in Apr 2024
Response from Ngh on 4 May 2024
We are glad you enjoyed your stay.We hope to see you again.Many thanks.

4/10 Poor

Chasity

Travelled with group
Liked: Staff & service, amenities
The room was way smaller then the pictures, didn’t know the beds were in the floor, bathroom was super tiny, and the room smelled like dust and mold.
Stayed 3 nights in Apr 2024
Response from Ngh on 21 Apr 2024
We are sorry you wete unhappy.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 2 nights in Feb 2024
Response from ngh on 17 Apr 2024
Thank you for staying with us.We are glad you enjoyed your stay. Come back soon....We are here for you.Chers!

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ngh on 14 Apr 2024
Thank you for staying with us.We hope to welcome you again.Cheers!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ngh on 14 Apr 2024
Thank you for staying with us.Feedback is appreciated.We hope to welcome you again.Cheers

10/10 Excellent

marshall

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2024
Response from Ngh on 14 Apr 2024
We are glad you enjoyed your stay.Thank you for staying with us. We appreciate your feedback.We hope to see you again.Cheers

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
I loved the old style hotel, right out of the 50s! Loved being right across from the ocean although I couldn’t see it. I loved the ‘people watching’ along the avenue and eating right on the sidewalk. The staff was terrific - I left some clothing on checkout and they are sending it home to me! Thank you Andie.
Stayed 2 nights in Apr 2024
Response from Ngh on 4 May 2024
We appreciate your detailed feedback. Thank you.We also thank you for staying with us and hope to see you again.Cheers

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk people were amazing and extremely helpful and knowledgeable
Stayed 1 night in Apr 2024
Response from Ngh on 4 May 2024
Thank you for your kind words for oyr staff. Much appreciated.We are here for you. We hope to welcome you again.

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ngh on 8 Apr 2024
Thank you for staying with us.We hope to see you again.Cheers!

10/10 Excellent

Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need filtered water for guests maybe?
Stayed 1 night in Apr 2024
Response from Ngh on 7 Apr 2024
Thank you for staying with us.Feedback is appreciated.We hope to ser you again.Cheers!

4/10 Poor

Wanakee

Disliked: Property conditions & facilities
Picture online does not match in person, stains on toilet seats, double beds are super low, no water for guest everything you have to pay for. No microwave at hotel not even front desk. I would have expect a small refrigerator, this hotel does not have.
Stayed 3 nights in Mar 2024
Response from Ngh on 5 Apr 2024
We are sorry you were unhappy.We do have a Front Desk. The Receptio at Lobbyvwhere yoy check- in.We do have a roon type with microwave and refrigerator. Studio Roon with kitchen. But you booked the Standard room. Description clearly indicates there is none of the features in the Studios.Thank you.

10/10 Excellent

annamarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Ocean Five Hotel, the location was perfect! It's walking distance from dining and shopping and the beach is right across the street. We loved the room and the kitchen, and the price was so right!! Definitely got a lot of bang for the buck. The hotel staff, I believe spelled Josue, greeted us with kindness and tons of information. He was probably one of the nicest people we met on this trip. Josue made us feel so welcomed. Ocean Five Hotel will be our go to place when visiting Miami from now on.
Stayed 2 nights in Mar 2024
Response from Ngh on 5 Apr 2024
First thank you for staying witht us. We are glad you enjoyed your stay and our great location. Thank you so much for your detailed feedback. Much appreciated as well as your kind words for Josue. We will let him know. Josue enjoys taking care of our guests.We look forward to welcome you again. We are here for you.Cheers!

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service
Its location to the beach and bars and restaurants
Stayed 2 nights in Mar 2024
Response from Ngh on 1 Apr 2024
Thank you for staying with us. We are glad you enjoyed our great location.We hope to see you again.Cheers!

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in South Beach.
Stayed 1 night in Mar 2024
Response from Ngh on 1 Apr 2024
We are glad you enjoyed our great location.Thank you for staying with us.We hope to see you again.Cheers!

2/10 Terrible

Ciera

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are very deceiving. The floor is old cracked up marble. The faucet was dirty. We didn’t even sleep under the covers. They also fail to mention on the Expedia app that they hold $50 on your card when you check in as a security deposit
Response from Ngh on 1 Apr 2024
Sorry you were unhappy.As you may know, it is customary in all hotels to have a security deposit hold on your credit card, which is released upon check- out. Provided there are not incidental charges.Thank yoy.

6/10 Okay

Aylexus

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s in a nice location however our first room had roaches so we got moved into a different room . The person was really nice in assisting us into a better room .! The room we got moved into was really nice it’s was like a mini studio apartment. Would I stay here again . Maybe
Stayed 3 nights in Mar 2024
Response from Ngh on 1 Apr 2024
Thank you for staying with us.We hope to see you again.

10/10 Excellent

Derwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel maybe not very new, doesn’t have mini fridge and microwave in room. however, it’s clean and everything seem fine. we had a room behind the restaurant, we can eat at the restaurant immediately if we are hungry. parking is extra, $30 per hotel day right next to hotel. however, the staff r nice enough to let us park additional time after check out. the beach is at walkable distance, i would stay again if i am visiting miami beach again
Stayed 1 night in Mar 2024
Response from Ngh on 1 Apr 2024
Thank you for staying wirh us.We are glad you enjoyed yoyr stay.We do have a room type Studio with kitchen that feature fridge and microwave. For next visit.Cheers!

6/10 Okay

Jacquline

Travelled with family
Liked: Cleanliness, staff & service
I got a room for 3 which was very tight. There is no restaurant on site. It was more like a hostel than a hotel.
Stayed 3 nights in Mar 2024
Response from Ngh on 1 Apr 2024
We have Studio rooms with kitchen which are larger.There is a restaurant onsite. Strange you did not see it

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, centrally located. Friendly staff who even helped me fix a broken wheel on my case! Recommended for a stay in South beach and Ocean Drive.
Stayed 3 nights in Mar 2024
Response from Ngh on 27 Mar 2024
We appreciate your detailed feedback.Glad you enjoyed your stay. Please come back soin.Cheers!

8/10 Good

Alessia

Travelled with group
Liked: Staff & service, property conditions & facilities
Great area very walkable to restaurants and beach. Staff very friendly and accommodating. Only thing I would say is that you can really hear when someone is in the hallways.
Stayed 5 nights in Mar 2024
Response from Ngh on 27 Mar 2024
We are glad you enjoyed our great location.Thanks for detailed feedback. Much appreciated.We hope to see you again.Cheers!

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Mar 2024
Response from Ngh on 1 Apr 2024
Thank you for staying with us.We hope to see you again.Cheers!

8/10 Good

Aneda, Aurora

Stayed 1 night in Mar 2024
Response from Ngh on 14 Apr 2024
Thank you for staying with us.Cheers

10/10 Excellent

karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything nice, close to the beach ⛱️ restaurants around.
Stayed 3 nights in Mar 2024
Response from ngh on 25 Mar 2024
Thank you for staying with us.We are glad you enjoyed your stay. We hope to welcome you again.

10/10 Excellent

Josee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Belle petite hôtel à 5 minutes de la plage, près des restaurants. Nous y sommes aller durant la Semaine de relâche, c’était très animé et bruyant par endroit mais j’y retournerais sans hésité. L’accueil a l’hôtel était rapide et le personnel courtois. J’y retournerais sans aucun doute
Stayed 2 nights in Mar 2024
Response from Ngh on 24 Mar 2024
Nous sommes heureux que vous ayez apprécié votre séjour et votre excellent emplacement.Nous apprécions vos commentaires.Nous espérons vous revoir bientôt.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how close the property was to the beach in my family had a great time there
Stayed 2 nights in Mar 2024
Response from ngh on 22 Mar 2024
We are glad you enjoyed your stay with us and our great location. Feedback is appreciated.We hope to see you again.Cheers!

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely. The only con is that there is no breakfast available, even though it says there is on the website.
Stayed 4 nights in Mar 2024
Response from Ngh on 19 Mar 2024
We are so glad you enjoyed your stay.Breakfast is available at a cost at the restaurant on the premises.We hope to welcome you again.Cheers!

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service
Great location, very friendly staff. We were in the second building and it seemed like the walls were paper thin. You could hear everything going on outside of our room. Air conditioner was really loud. If only staying for a couple of nights, I would stay here again.
Stayed 2 nights in Mar 2024
Response from ngh on 18 Mar 2024
We are glad you enjoyed our great location.We appreciate your feedback and kind words for our staff.Cheers!

2/10 Terrible

Sreejith

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were in a place further away from the main hotel. It felt unsafe. The room smelled horrible
Stayed 3 nights in Mar 2024
Response from ngh on 12 Mar 2024
We are sorry you were unhappy.

10/10 Excellent

Vince

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sinking floor in the bathroom and cockroaches in the room/hotel.
Stayed 1 night in Mar 2024
Response from ngh on 12 Mar 2024
We are sorry you were unhapy.

6/10 Okay

Shea

Travelled with group
Liked: Staff & service
Disliked: Amenities
Very small, no refrigerator in room
Stayed 3 nights in Mar 2024
Response from ngh on 12 Mar 2024
We do not advertise refrigerator in the Standard rooms. BUT we have Studio Rooms with kitchen, which has a refrigerator.Thank you

10/10 Excellent

Jean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything in walking distance!
Stayed 1 night in Mar 2024
Response from ngh on 12 Mar 2024
Thank you for staying with us.We are glad you enjoyed your stay.We hope to see you again.Cheers!

10/10 Excellent

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean, accessible and good for the price.
Stayed 1 night in Mar 2024
Response from Ngh on 8 Mar 2024
Thank you for staying with us.We appreciate your feedback and are glad you enjoyed your stay.We hope to see you again.Cheers!

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time in Miami. The hotel and staff were amazing and accommodating to all our needs!
Stayed 1 night in Mar 2024
Response from Ngh on 8 Mar 2024
Great to hear you had a fantastic time in Miami.We appreciate your feedback and words for our staff.We are here for you. We hope to see yiu again.Cheers!

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the beach and night life. Room was clean and staff was very accommodating
Stayed 1 night in Mar 2024
Response from Ngh on 8 Mar 2024
Thank you for staying with us.We are glad you enjoyed our great location. Feedback is appreciated.We are here for you. We hope to welcome you again.Cheers

8/10 Good

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was older but neat,clean and well maintained. Great location and very friendly,helpful staff. Would definitely stay again.
Stayed 2 nights in Feb 2024
Response from Ngh on 7 Mar 2024
Thank you for staying with us.We are glad you enjoyed our great location.Feedback is appreciated as your kind words for our staff.We are here for you. Come back soon.Cheers!

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ngh on 5 Mar 2024
Thank you for staying with us.We hope to welcome you again.Cheers!

2/10 Terrible

Ermanno

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanza con odore di chiuso e molto rumorosa…personale alla reception scortese…personale delle pulizie assente (la stanza non mi è stata mai pulita)…condizioni della struttura malandate…senza ascensore e con Wi-Fi assolutamente inutile
Stayed 2 nights in Mar 2024
Response from Ngh on 5 Mar 2024
Ci dispiace che il vostro soggiorno no e stato piacevole.Come informazione abbiamo ascensore in una struttura delle tre del albergho.Il personale e sempre cortese e amabile. Non posso sappere cosa ha sucesso. Al check-in informiamo a i nostri ospite di lasciare il cartolino nella porta se volete pulizia diaria. E il nostro desiderio che i nostri cliente abbiano un soggiorno piacevole.Grazie

6/10 Okay

Thomas

Travelled with family and small children
A basic accommodation property if not looking to spend lot of money. All ok apart from the couple of cockroaches I had to exterminate.
Stayed 2 nights in Feb 2024
Response from Ngh on 7 Mar 2024
We regret there were unwelcome cockroaches in your room. Strange situation.We hope to welcome you again.Cheers!