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Reviews of Sails Luxury Apartments Merimbula

4 out of 5
Sails Luxury Apartments Merimbula
62 Fishpen Road, Merimbula, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 127 out of 169 reviews" "
Rating 8 - Good. 32 out of 169 reviews" "
Rating 6 - Okay. 6 out of 169 reviews" "
Rating 4 - Poor. 3 out of 169 reviews" "
Rating 2 - Terrible. 1 out of 169 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Ross

Liked: Cleanliness
Rhys and Leanne very welcoming and easy to get on with would recommend
Stayed 4 nights in Jan 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great location with access to beaches and a short walk to town. Accommodation and the owners are great.
Stayed 5 nights in Jan 2024

4/10 Poor

Aryan

Disliked: Room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy access, close to everything.
Stayed 7 nights in Aug 2023

10/10 Excellent

Stephen, Echuca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was easy to find, within walking distance of not only the beach but other areas as well. Manager was very friendly and helpful. Apartment was clean, tidy and well equipped with wonderful views
Stayed 3 nights in Aug 2023

10/10 Excellent

Woogun, Epping

Liked: Cleanliness, amenities, property conditions & facilities
Lovely place with attention to detail. Clean, comfortable and had everything we needed
Stayed 2 nights in Jul 2023

10/10 Excellent

Mr Cameron Ure and Mrs Priscilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, walk to the beach - great location! Accomodation was perfect size for our family of four, and customer service was excellent. We will be back!
Stayed 5 nights in Jul 2023

10/10 Excellent

Dennis

Travelled with family
Great location, very large apartment. Will definitely stay here again.
Stayed 2 nights in Mar 2023

8/10 Good

Therese

Travelled with partner
Liked: Cleanliness, amenities
Was very clean, comfortable and roomy and very easy for check-in. The position was excellent for walking to the main beach for a surf and to eat at the local cafe. Was fabulous for an overnight stay.
Stayed 1 night in Feb 2023

10/10 Excellent

Kevin

Liked: Cleanliness, room comfort
Big place, well equipped.
Very large and well equipped apartment for two people and dedicated parking spot. We didn’t use the pool due to bad weather but it looked great from our balcony. Would definitely stay again
Stayed 7 nights in Dec 2022

10/10 Excellent

Adam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay, the place was in a great location for kids. Clean tidy and the view over the lake was fantastic.

10/10 Excellent

Augusto, Mona Vale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment and very friendly staff.

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for walking to town centre or beach.
Stayed 5 nights in Oct 2022

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and excellent location and views would recommend anyone to stay here
Stayed 2 nights in Aug 2022

10/10 Excellent

Lauren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service. Property was perfect for a family getaway
Stayed 3 nights in Jun 2022

8/10 Good

Wendie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property very clean, apartment spacious, staff very friendly, helpful and knowledgeable of region.
Stayed 3 nights in May 2022

10/10 Excellent

Georgina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views and a great location. Manager was very friendly.
Stayed 7 nights in Apr 2022

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely location overlooking the water. Apartment was clean and bright, check in and out was quick and easy, super friendly! Will be booking again soon.
Stayed 2 nights in Mar 2022
Response from Rhys van Camp on 8 Mar 2022
Thank you so much for your stay, and we appreciate your lovely review. Regards Rhys van Camp

8/10 Good

Daniel

Liked: Cleanliness, room comfort
Spacious and private
We had a very large apartment with 2 bedrooms. Condition was very good and would stay there again. We had a balcony overlooking the lake. Great for families.
Stayed 1 night in Feb 2022
Response from Rhys van Camp on 5 Feb 2022
Thank you Daniel look forward to meeting you again one day soon. Thank you

10/10 Excellent

adriana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect property in great location. Helpful and friendly owner.
Stayed 3 nights in Jan 2022
Response from Rhys van Camp on 5 Feb 2022
Much appreciated Adriana, look forward to meeting you again one day soon.Take care Regards Rhys van Camp

10/10 Excellent

Caterina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were very happy with the location and place , everything was great, close to the beach and cafes and shops. Definitely a place I’ll come again, Merimbula is great summer holiday .
Stayed 7 nights in Dec 2021
Response from Rhys van Camp on 7 Jan 2022
Thank you for your lovely review Caterina it was a pleasure to have met you and your family. Take care

10/10 Excellent

JUDITH

Liked: Cleanliness, room comfort
A Beautiful Spot
Apartment was spacious and spotlessly clean with a gorgeous view over the lake. The manager met us on arrival and couldn’t have been more helpful. Bed was comfortable and blockout blinds a bonus. Plenty of storage everywhere. Well equipped kitchen. Unfortunately our stay was cut short by a snap lockdown but we’ll be back.
Stayed 1 night in Aug 2021
Response from Rhys van Camp on 17 Aug 2021
Thanks Judith see you soon. Fires,floods , covid, lockdowns what next Rergards Rhys

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2021
Response from Rhys van Camp on 1 Jun 2021
Thank you for your business Doona

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
two bedroom with 2 bathrooms, excellent for two couples travelling together and at a reasonable price. No pets allowed which is one reason we chose this location. Full kitchen and laundry with w/machine and dryer, all a few years old but still serviceable. Easy walk back into township and a few hundred metres easy walk to the ocean beach. Nothing we did not like
Stayed 4 nights in May 2021
Response from Rhys van Camp on 28 May 2021
Thank you Anonymous for taking the time to post such a lovely review it is appreciated. Take care and look forward to meeting you again one day soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views
Stayed 3 nights in May 2021
Response from Rhys van Camp on 22 May 2021
Thank you very much.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Great place to stay
We were given an upgrade room to what used to be the Manager's apartment. It was very large, 2 bathrooms and a great view. We were very impressed and loved the se.
Stayed 3 nights in May 2021
Response from Rhys van Camp on 16 May 2021
Thank you , glad you had a great time

8/10 Good

Joel

Business traveller
Liked: Cleanliness, room comfort
Very clean and comfortable - I was only there for one night but I can see that it would be great for a longer stay
Stayed 1 night in Apr 2021
Response from Rhys van Camp on 16 May 2021
Thank you Joel, see you next time.

8/10 Good

Shanell

Travelled with family
Stayed 1 night in Apr 2021
Response from Rhys van Camp on 29 Apr 2021
Thank you

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location was great and the apartment is very spacious.
Stayed 2 nights in Mar 2021
Response from Rhys van Camp on 30 Mar 2021
Thank you for your feedback

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
The property was close to amenities and was spacious and clean. We were disappointed that the blinds were missing (broken) from the main lounge room window. As a ground floor unit, the BBQ area/main road was directly in front of our unit and people could see into our lounge room during the evening/night time. We were not told about the blinds on arrival and when we asked about them (when they would be fixed or replaced), we were told that it would be some time during the week. We were there for 6 days and heard nothing further. There were vacancies at the complex and we were not offered another room.
Stayed 5 nights in Mar 2021
Response from Rhys van Camp on 30 Mar 2021
Dear Anonymous, its was not my intension to not bring up the blind issue so i apologise , it must have skipped my mind. We were booked out for the period of time you were there so i dont know where you got this information from. When you were here the roads around the area were closed due to severe flooding in return made it hard for tradespeople from areas outside of Merimbula to actually arrive to do any work so i apologise again for this. Please if you have any issues bring the problem/s to management as i am certain they will do there upmost best to attend to these matters. The floods have now gone and we can now repair the blinds, i thank you for your review and take care. Thank you

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location with a short walk to the beach & the shops
Stayed 8 nights in Mar 2021
Response from Rhys van Camp on 30 Mar 2021
Thank you so much.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, well supplied apartment, nicely kept grounds and pool
Stayed 4 nights in Mar 2021
Response from Rhys van Camp on 21 Mar 2021
Thank you for taking the time to post a review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a 3 bedroom apartment with beautiful views of the water. Clean as expected and everything provided. Will definitely stay again when we return to Merimbula
Stayed 3 nights in Mar 2021
Response from Rhys van Camp on 16 Mar 2021
Thank you so much for your lovely feedback. Look forward to meeting you again one day soon

10/10 Excellent

Jodi

Liked: Cleanliness, room comfort
Great Property - Definitely stay again.
We had a wonderful stay at Sails.. the property and caretaker was fabulous and a lot of pride goes into keeping the grounds and guests comfortable. Highly recommend. Apartment was spacious with all we needed.
Stayed 2 nights in Mar 2021
Response from Rhys van Camp on 8 Mar 2021
Thank you very much Jodi ,really appreciate your kind review. We look forward to meeting you again one day soon.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Dated property that is very clean and comfortable. Hotel doesn’t have an on-site restaurant and doesn’t provide basic breakfast items. Blinds in rooms need to be replaced. Overall was very comfortable stay. A few more amenities would help for the price point.
Stayed 2 nights in Feb 2021
Response from Rhys van Camp on 14 Feb 2021
Hi Anonymous, thank you for your feedback it is appreciated. Due to the covid, bushfires, floods over the year it has made it very hard for some items to be replaced. There is no mention when you book that we offer a restaurant or breakfast items ??. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Great location and view from apartment. Very clean and comfortable with a well equipped kitchen. Added bonus of swimming pool and easy walk to town or main beach . Manager of property very happy to ensure clients comfortable and had all they needed for a great stay.
Stayed 3 nights in Feb 2021
Response from Rhys van Camp on 14 Feb 2021
Thank you for you review it is much appreciated . We look forward to welcoming you back one day soon. Thank you

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Response from Rhys van Camp on 14 Feb 2021
There was an issue here that being Anonymous i can not attend to. Please bring this to my attention over the phone. As you can see through previous reviews this is out of character. Many thanks .

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jan 2021
Response from Rhys van Camp on 6 Feb 2021
Thank you Kate for taking the time to post a review it is appreciated.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to beach. Close to city centre. Lake view. Spacious spare toilet. Host was friendly and knowledgeable about local area. Room close to carport.
Stayed 4 nights in Jan 2021
Response from Rhys van Camp on 23 Jan 2021
Thank you for taking the time to post a review,it is much appreciated.

10/10 Excellent

Julianne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 11 nights in Jan 2021
Response from Rhys van Camp on 6 Feb 2021
Thank you Julianne for your score it is appreciated. Thank you Rhys

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Spacious appartement and friendly helpful staff! The pool is so good for some refreshment! Walking distance from the lake, the beach, playground and shops!
Stayed 4 nights in Jan 2021
Response from Rhys van Camp on 21 Jan 2021
Thank you for your kind review it is appreciated.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great host owner. Close enough to the main town that you can simply walk over the bridge but not too close that you get noise from other tourists. Great playground close by. Note, the rooms aren’t serviced every day so keep that in mind when you use your towels 🙂
Stayed 7 nights in Dec 2020
Response from Rhys van Camp on 8 Jan 2021
Thank you for your kind review. Can i please mention that when you book it has no mention of the apartments getting serviced. Certainly if you request new towels there is not a problem at all of replacing them. Many thanks and i am pleased that you enjoyed yourself.

10/10 Excellent

Jessie, Sydney

Travelled with group
Liked: Cleanliness, amenities
It is best location and the owner is very friendly.
Stayed 5 nights in Dec 2020
Response from Rhys van Camp on 2 Jan 2021
Thank you for your review.

6/10 Okay

Verified traveller

Liked: Cleanliness
A handy spot at Fishpen, with a nice view over the Lake. Spa bath was bigger than Texas. The bedroom doesn’t get any flow through air and the accommodation is good but hardly luxurious.
Stayed 7 nights in Dec 2020
Response from Rhys van Camp on 2 Jan 2021
Thanks

8/10 Good

Greg

Business traveller
Liked: Cleanliness, room comfort
All pretty good!
Stayed 2 nights in Oct 2020
Response from Rhys van Camp on 28 Oct 2020
Thank you Greg.

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, room comfort
Fantastic option in the Merimbula Fishpen area
The Sails Luxury Apartments are well rated and with good reason. The apartments are incredibly spacious. Ours was a 2 bed, 2 bathroom with a large living space and kitchen area. One of the bathrooms included a spa bath with overhead shower. Lots of cooking utensils, pots, pans made this a very good trip given we were based here for over a week. I needed to 'work from home' whilst in Merimbula and the space was quiet enough to be able to work undisturbed. Rhys is a lovely host and more than happy to help. Would happily stay here again in future!
Stayed 7 nights in Sep 2020
Response from Rhys van Camp on 16 Sept 2020
Thank you so much Jeff for taking the time to post a review. We look forward to welcoming you back to Sails when you are back in Merimbula. Thank you once again Rhys van Camp

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Lovely property, lovely proprietors - created some fantastic memories there, would gladly go back. Certainly hope to!
Stayed 2 nights in Jul 2020
Response from Rhys van Camp on 16 Sept 2020
Thank you Anonymous for your kind review. Regards Rhys van Camp

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2020
Response from Rhys van Camp on 5 Jul 2020
Thank you Anonymous for your kind feedback.

6/10 Okay

Mark

Stayed 1 night in Jun 2020
Response from Rhys van Camp on 1 Jul 2020
Thank you for your visit Mark