When we arrived their systems were down. The front desk were very polite and apologetic. When they came back up we got our room. Then noticed our room was not fully cleaned especially the bathroom. I asked a house keeper for assistance and she said that room had not been cleaned yet and offered another room. We were then moved to another room on another floor. While the staff was very polite, the sink faucets are not attached to the vanity, one elevator was down, there is mildew in the bathrooms, and the bed we slept in dips in the center. I’ve never had a problem with a Hilton before so maybe it was an off day. It is definitely better than a Motel 6