Free daily buffet breakfast

Reviews of Hyatt Place Melbourne Airport

3 out of 5
Hyatt Place Melbourne Airport
747 Air Terminal Pkwy, Melbourne, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 449 out of 556 reviews" "
Rating 8 - Good. 63 out of 556 reviews" "
Rating 6 - Okay. 22 out of 556 reviews" "
Rating 4 - Poor. 11 out of 556 reviews" "
Rating 2 - Terrible. 11 out of 556 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eulalia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Property was very well maintained. Room was very clean. Will definitely stay for future visits.
Stayed 1 night in May 2024
Response from Ashley A. on 23 May 2024
Thank you so much for the wonderful rating and review. Your kind words will be celebrated with the staff.

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms. Clean and comfortable
Stayed 3 nights in May 2024
Response from Ashley A. on 23 May 2024
Thank you so much for the wonderful rating and review. Your kind words will be celebrated with the staff.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very modern updated and clean. Very great stay.
Stayed 2 nights in May 2024
Response from Ashley A. on 22 May 2024
Thank you so much for the wonderful rating and review. Your kind words will be celebrated with the staff.

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was plenty of parking. The grounds were kept nice.
Stayed 4 nights in May 2024
Response from General Manager on 21 May 2024
Dear Barbara,We enjoyed hosting you at Hyatt Place Melbourne Airport. Thank you for your compliments on our well-maintained grounds and convenient parking. Come back soon!

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Clean rooms and amazing customer service.
Stayed 2 nights in May 2024
Response from General Manager on 21 May 2024
Dear Sherry,Thank you for choosing Hyatt Place Melbourne Airport and for sharing your experience! We are pleased to hear that you enjoyed your stay and appreciated the clean rooms and friendly customer service. We look forward to welcoming you back soon for another five-star visit.

8/10 Good

Laura, LaPorte

Liked: Staff & service, property conditions & facilities
Great view of airport runways but no noise.
Stayed 2 nights in May 2024
Response from General Manager on 21 May 2024
Dear Laura,It's always a pleasure hearing from our guests. We're glad you enjoyed the airport view from our quiet rooms, and we hope to see you again soon.

10/10 Excellent

Kathleen

Marie was amazing!! Extremely hospitable and informative. The rest of the staff was great as well however that Marie is outstanding!!
Stayed 3 nights in May 2024
Response from General Manager on 22 May 2024
Dear Kathleen,It's wonderful to hear that your experience with our team was so positive and that Marie made a great impression on you! We strive to provide friendly and helpful service, and we're glad to have exceeded your expectations. We look forward to welcoming you back for another great stay at Hyatt Place Melbourne Airport in the future.

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were huge and clean and new! Great price too! This place was perfect I can’t say enough good things about it, staff was accommodating and friendly.. would prefer staying here over anywhere else!!
Stayed 1 night in May 2024
Response from Ashley A. on 16 May 2024
Thank you so much for the wonderful rating and review. Your kind words will be celebrated with the staff.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
My room is unbreakable. Fantastic.
Stayed 1 night in May 2024
Response from Ashley A. on 15 May 2024
Thank you so much for the wonderful rating and review. Your kind words will be celebrated with the staff.

10/10 Excellent

Yiham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ashley A. on 15 May 2024
Thank you so much for the wonderful rating and review. Your kind words will be celebrated with the staff.

6/10 Okay

brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Toooo many extra fees. $5/day parking fee. $15 extra hr for extended checkout, breakfast was nasty and testing fire alarm this am.. No sleep checked out
Stayed 3 nights in May 2024
Response from Ashley A. on 14 May 2024
Thank you for your review. We regret to learn that you were not satisfied with your experience. If you have any suggestions for areas in which we can look to make improvements for the future, please feel free to reach out to us offline.

10/10 Excellent

Autum

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great food great people very clean hotel
Stayed 3 nights in May 2024
Response from Ashley A. on 14 May 2024
Thank you so much for the wonderful rating and review. Your kind words will be celebrated with the staff.

10/10 Excellent

Jennifer

Travelled with pets
I liked everything
Stayed 1 night in May 2024
Response from Ashley A. on 14 May 2024
Thank you so much for the wonderful rating and review. Your kind words will be celebrated with the staff.

10/10 Excellent

Libby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, comfy rooms and great water pressure in the shower!
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Libby,We're delighted by your outstanding review of Hyatt Place Melbourne Airport! It's good to hear that you enjoyed our modern, comfortable accommodations and we hope you'll come back.

10/10 Excellent

Gulraj, Jonesboro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property Pleasant experience Will be back there
Stayed 2 nights in May 2024
Response from General Manager on 13 May 2024
Dear Gulraj,We're delighted you enjoyed your stay at Hyatt Place Melbourne Airport, and we look forward to seeing you again soon.

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel next to a small airport
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Jose,Thank you for staying at Hyatt Place Melbourne Airport. We're glad you enjoyed our convenient location, and we look forward to welcoming you back for another five-star stay!

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the airport
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Donna,It was such a pleasure having you as our guest. Location is one of the most important aspects of a trip, so we're glad you could experience all of the convenience ours affords our guests. We would be delighted to welcome you back anytime you visit Melbourne.

10/10 Excellent

Dianne, Daytona Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel -nice!
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Dianne,Thank you for choosing Hyatt Place Melbourne Airport. Our team is delighted you had a wonderful stay with us. We take pride in providing a comfortable experience for our guests and appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable visit.

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great breakfast
Stayed 2 nights in May 2024
Response from General Manager on 9 May 2024
Dear Tanya,It was a pleasure hosting you at Hyatt Place Melbourne Airport! We're glad our tasty breakfast was to your liking and that you enjoyed your visit. Please come see us again soon.

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT FOR BUSINESS OR PLEASURE
Stayed 1 night in May 2024
Response from Ashley A. on 6 May 2024
Thank you so much for the wonderful rating and review. Your kind words will be celebrated with the staff.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shops and restaurants
Stayed 1 night in Feb 2024
Response from General Manager on 8 May 2024
Dear Andrea,Thank you for staying with us and for your feedback. We're glad that our location was so convenient and made such an impact on your experience. We hope to welcome you back soon for another great stay at Hyatt Place Melbourne Airport.

10/10 Excellent

Alexandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024
Response from Ashley A. on 6 May 2024
Thank you for the taking the time to rate our hotel. We are happy that you had a good stay and hope that you will choose us again when traveling to Melbourne, FL.

10/10 Excellent

Neela

Travelled with family
Liked: Cleanliness, amenities
Great
Stayed 2 nights in May 2024
Response from Ashley A. on 6 May 2024
Thank you so much for the wonderful rating and review. Your kind words will be celebrated with the staff.

8/10 Good

Susan

Liked: Cleanliness, amenities
Liked beds. Pet fee was way too high.
Stayed 1 night in May 2024
Response from Ashley A. on 5 May 2024
Thank you for the taking the time to rate our hotel. We are happy that you had a good stay and hope that you will choose us again when traveling to Melbourne, F

4/10 Poor

Gary W

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Property is clean and new but zero amenities except for the breakfast buffet. No pen, paper or water in the room. Employees say hello but not a welcoming feeling. Place seems like it’s not quite ready for the public it’s serving. Surprised to find a daily parking fee as well.
Stayed 3 nights in Apr 2024
Response from Ashley Alfaro on 5 May 2024
Hello, We are so sorry that you didn't enjoy your stay with us. We appreciate your feedback, and will use it to better the overall guest experience.

10/10 Excellent

Mario

Amazing view!
Stayed 1 night in Apr 2024
Response from General Manager on 2 May 2024
Dear Mario,Thank you for staying with us at Hyatt Place Melbourne Airport! We're delighted you enjoyed the amazing view, and we look forward to welcoming you back for another memorable experience!

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was spotless and the staff was so friendly!
Stayed 2 nights in Apr 2024
Response from General Manager on 2 May 2024
Dear Kimberly,Thank you for providing your kind review of Hyatt Place Melbourne Airport. We take pride in maintaining a clean property, and it is wonderful to hear our pleasant staff made your stay even more enjoyable. We look forward to welcoming you back again soon!

8/10 Good

Ronald Darron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fitness center had Peloton exercise bikes, which was very nice but, unless you brought your own click-in bicycling shoes you couldn’t use them. Very frustrating for people who love to cycle to stay fit. Otherwise the hotel was more than adequate in every way.
Stayed 2 nights in Apr 2024
Response from Ashley Alfaro on 29 Apr 2024
Thank you so much for the wonderful rating and review. Your kind words will be celebrated with the staff.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and breakfast was great also
Stayed 2 nights in Feb 2024
Response from General Manager on 27 Apr 2024
Dear Michael,Thank you so much for the five-star review. We're pleased you enjoyed your stay with us and our delicious, diverse breakfast selection. We hope to see you again soon!

10/10 Excellent

Nicola

Stayed 2 nights in Apr 2024
Response from Ashley A. on 15 May 2024
Thank you for the taking the time to rate our hotel. We are happy that you had a good stay and hope that you will choose us again when traveling to Melbourne, FL.

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 3 nights in Apr 2024
Response from Ashley A. on 25 Apr 2024
Thank you for the taking the time to rate our hotel. We are happy that you had a good stay and hope that you will choose us again when traveling to Melbourne, FL.

10/10 Excellent

MICHAEL

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashley A. on 25 Apr 2024
Thank you for the taking the time to rate our hotel. We are happy that you had a good stay and hope that you will choose us again when traveling to Melbourne, FL.

10/10 Excellent

erik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel with great accommodations. Close to Airport
Stayed 2 nights in Feb 2024
Response from Ashley A. on 25 Apr 2024
Thank you for the taking the time to rate our hotel. We are happy that you had a good stay and hope that you will choose us again when traveling to Melbourne, FL.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for Melbourne airport
Stayed 4 nights in Apr 2024
Response from Ashley Alfaro on 23 Apr 2024
Thank you for the taking the time to rate our hotel. We are happy that you had a good stay and hope that you will choose us again when traveling to Melbourne, FL.

10/10 Excellent

Mayelin

Stayed 3 nights in Apr 2024
Response from Ashley A. on 14 May 2024
Thank you for the taking the time to rate our hotel. We are happy that you had a good stay and hope that you will choose us again when traveling to Melbourne, FL.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ashley A. on 22 Apr 2024
Thank you for the taking the time to rate our hotel. We are happy that you had a good stay and hope that you will choose us again when traveling to Melbourne, FL.

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and cleanliness are on-point.
Stayed 3 nights in Mar 2024
Response from General Manager on 19 Apr 2024
Dear Sean,Thank you for choosing to stay with us at Hyatt Place Melbourne Airport. Impressing every guest with our friendly service is always a top priority for us, so we're thrilled we left a great impression on you. It's also fantastic to read that our commitment to maintaining pristine accommodations shone through during your visit. The pleasure was all ours, and we hope you'll choose to visit us again soon.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was amazing
Stayed 3 nights in Apr 2024
Response from Ashley Alfaro on 16 Apr 2024
Thank you for the taking the time to rate our hotel. We are happy that you had a good stay and hope that you will choose us again when traveling to Melbourne, FL.

10/10 Excellent

Daniel, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelet
Stayed 2 nights in Jan 2024
Response from Ashley Alfaro on 16 Apr 2024
Thank you for the taking the time to rate our hotel. We are happy that you had a good stay and hope that you will choose us again when traveling to Melbourne, FL.

10/10 Excellent

thomas

Travelled with family
Property was in a good location, quiet even though next to the airport.
Stayed 2 nights in Apr 2024
Response from General Manager on 19 Apr 2024
Dear Thomas,Thank you so much for choosing to stay with us at Hyatt Place Melbourne Airport. Our goal is to provide every guest with a great experience, so we're thrilled you enjoyed your visit. It's wonderful to read you were able to take advantage of our convenient location as well. The pleasure was all ours, and we hope you'll choose to visit us again soon.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and property was excellent and look forward to future stays!
Stayed 2 nights in Apr 2024
Response from General Manager on 14 Apr 2024
Dear Peter,Thank you for taking a moment to leave a review. It is an honor to learn you enjoyed your stay, particularly highlighting our team members. Nothing can make us happier than knowing you will return. Thank you for choosing Hyatt Place Melbourne Airport and we can hardly wait to welcome you back!

10/10 Excellent

Donna

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, clean, convenient, friendly and parking is easy.
Stayed 1 night in Mar 2024
Response from General Manager on 14 Apr 2024
Dear Donna,Thank you for taking a moment to leave a review. It is a pleasure to learn you enjoyed your experience at Hyatt Place Melbourne Airport. We appreciate you choosing us to host your stay and we look forward to welcoming you back.

8/10 Good

Jaszlynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better breakfast choices
Stayed 2 nights in Mar 2024
Response from Ashley A. on 10 Apr 2024
Thank you so much for the wonderful rating and review. Your kind words will be celebrated with the staff.

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience all round. The place was so easy to walk to from the airport. The rooms were spacious and clean. The staff were exemplary! Great included breakfast, and when you thought it couldn't get any better, it's pet friendly!
Stayed 2 nights in Apr 2024
Response from Ashley A. on 10 Apr 2024
Thank you so much for the wonderful rating and review. Your kind words will be celebrated with the staff.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant and comfortable stay. The staff were very friendly and helpful.
Stayed 2 nights in Mar 2024
Response from General Manager on 9 Apr 2024
Dear Donna,Thank you for your glowing review of Hyatt Place Melbourne Airport! We're happy to hear you enjoyed your stay, including our commitment to friendly, attentive service. It would be wonderful to welcome you back anytime.

10/10 Excellent

Russell

Stayed 2 nights in Apr 2024
Response from Ashley A. on 29 Apr 2024
Thank you for the taking the time to rate our hotel. We are happy that you had a good stay and hope that you will choose us again when traveling to Melbourne, FL.

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the handcap smoking room. Very spacious and very clean
Stayed 2 nights in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Troy,Thank you so much for choosing to stay with us at Hyatt Place Melbourne Airport. Our goal is to provide every guest with clean, comfortable accommodations, so we're thrilled our commitment to this shone through during your visit. The pleasure was truly ours, and we hope you'll choose to visit us again in the future.

10/10 Excellent

Erika, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast had plenty of hot & cold options. The staff made refills continuously. I was able to use the business area next to the lobby and printed in B&W several pages with maps and guides about without a charge. There is a $5 parking charge. There was a security pole in the entrance but no security guard/post, so I don't know what was the charge for since parking is complimentary in other hotels in the area. The planes taking off were not loud at all. I was hoping to be able to see planes taking off and landing, but was told at the front desk the terrace was not open yet of (03/31/24). We really like the overall decor of the Hyatt Place brand but found some orchid/flower arrangements could be a nice addition to the tables in front of the elevators.
Stayed 3 nights in Mar 2024
Response from General Manager on 7 Apr 2024
Dear Erika,Thank you for taking the time to leave a review. We're pleased to hear you enjoyed our many amenities and delicious breakfast options. We will use your comments to help us evolve and improve the experience of future guests and hope you'll visit us again soon.

8/10 Good

Demetrius, Saginaw

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from General Manager on 7 Apr 2024
Dear Demetrius,Thank you so much for choosing to stay with us at Hyatt Place Melbourne Airport. Our goal is to provide every guest with a wonderful experience, so we're thrilled this was the case for you. If there was anything we could have done differently to improve your trip, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back in the future.

10/10 Excellent

Melpomeni

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice and both were very enjoyable stays. Modern, Simple, clean and convenient
Stayed 3 nights in Mar 2024
Response from Ashley A. on 2 Apr 2024
Thank you so much for the wonderful rating and review. Your kind words will be celebrated with the staff.