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Reviews of Fairfield Inn by Marriott Medford Long Island

2.5 out of 5
Fairfield Inn by Marriott Medford Long Island
2695 Route 112, Medford, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1000 reviews" "
Rating 8 - Good. 282 out of 1000 reviews" "
Rating 6 - Okay. 58 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
old property, can believe the bathroom had a tub.
Stayed 1 night in May 2024
Response from Islaine on 20 May 2024
Dear Michael,Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Tommy Mary Ann

Stayed 1 night in May 2024
Response from Islaine on 20 May 2024
Dear Tommy,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

Yingyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Islaine on 17 May 2024
Dear Yingyu,Thank you for staying with us. We greatly appreciate your feedback.

8/10 Good

Rich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast options, comfortable bed, noisy refrigerator, poor lighting at bathroom sink.
Stayed 3 nights in May 2024
Response from Islaine on 10 May 2024
Dear Rich,Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Requested a refund
Stayed 1 night in May 2024
Response from Islaine on 7 May 2024
Dear Jennifer,Thank you for staying with us.

6/10 Okay

Lauren

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Front staff was less than knowledgable. They dont just take a cc for incidentals, they hold 150 per room and I had 3 rooms. The "fitness center" is a couple treadmills in a very small area with no room for anything else. Hot tub not working and pool only open one day and is really just an oversized hot tub. No fold away beds as stated. Breakfast was good and property conveniently located to highways.
Stayed 1 night in May 2024
Response from Islaine on 7 May 2024
Dear Lauren,Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Lucina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Islaine on 6 May 2024
Dear Lucina,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

EVELYN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked the most was the customer service, they were very polite and helped with any questions. Also at the breakfast they were welcoming and clean and helped you if you needed any help. I highly recommend.
Stayed 1 night in Apr 2024
Response from Islaine on 6 May 2024
Dear Evelyn,Thank you for staying with us. We greatly appreciate your feedback. We are thrilled to know that you enjoyed your stay with us. We hope if your travels ever bring you back to Long Island you'll choose to stay with us again.

10/10 Excellent

israel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
short distance from my sister's, and nephew's home Breakfast included was excellent!!!
Stayed 6 nights in Apr 2024
Response from Islaine on 29 Apr 2024
Dear Israel,Thank you for staying with us. We greatly appreciate your feedback. We hope you have an amazing rest of your week!

10/10 Excellent

Jarret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality will be back for sure
Stayed 1 night in Apr 2024
Response from Islaine on 22 Apr 2024
Dear Janet,Thank you for staying with us. We greatly appreciate your feedback and will share your kind words with management. We hope you have a wonderful week!

8/10 Good

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Islaine on 23 Apr 2024
Dear JoAnn,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

Evelyn

Stayed 1 night in Apr 2024
Response from Islaine on 13 May 2024
Dear Evelyn,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

Wendy, New Hyde park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and am never disappointed
Stayed 1 night in Apr 2024
Response from Islaine on 22 Apr 2024
Dear Wendy,Thank you for staying with us. We greatly appreciate your feedback.

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee pots were empty in lobby multiple times
Stayed 2 nights in Apr 2024
Response from Islaine on 18 Apr 2024
Dear Steve,Thank you for staying with us. We appreciate your feedback.

8/10 Good

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A nice selection of breakfast items on buffet. Grandkids enjoyed pool once it was repaired and back in operation. Room was clean and well kept. AC/heat a bit noisy on 2nd night. Tolerated bcuz at time back to room was later & needed to get kids in bed. Didn't feel repair or switching rooms was an option at that hour.
Stayed 2 nights in Apr 2024
Response from Islaine on 17 Apr 2024
Dear Katherine,Thank you for staying with us. We greatly appreciate your feedback and apologize for any inconvenience in the room.

10/10 Excellent

Lucina

Liked: Cleanliness, staff & service, property conditions & facilities
Stay there often Very friendly The included breakfast is very good with a good variety
Stayed 1 night in Apr 2024
Response from Islaine on 17 Apr 2024
Dear Lucina,Thank you for staying with us. We greatly appreciate your feedback. We are thrilled to know that you enjoyed your stay. We hope if your travels ever bring you back to Long Island, you'll choose to stay with us again.

6/10 Okay

mitchell

Stayed 2 nights in Apr 2024
Response from Islaine on 29 Apr 2024
Dear Mitchell,Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Wendy, New Hyde park

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is Always so nice
Stayed 1 night in Mar 2024
Response from Islaine on 22 Apr 2024
Dear Wendy,Thank you for staying with us. We greatly appreciate your feedback. We hope you have an amazing week!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Islaine on 5 Apr 2024
Dear Christine,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Islaine on 3 Apr 2024
Dear Santosh,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

Sherese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite
Stayed 1 night in Mar 2024
Response from Islaine on 19 Mar 2024
Dear Sherese,Thank you for staying with us. We greatly appreciate your feedback. Have a wonderful rest of your week!

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and pleasant. There was a nice scent as well that made arrival extra welcoming. Bedding was comfortable making resting great! Nothing to complain about.
Stayed 1 night in Mar 2024
Response from Islaine on 18 Mar 2024
Dear Lily,Thank you for staying with us. We greatly appreciate your feedback. We will share your kind words with the management team. We are thrilled to know that you enjoyed your stay. We hope if your travels ever bring you back to Long Island you'll choose to stay with us again. Have a great week!

8/10 Good

Amanda

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Islaine on 18 Mar 2024
Dear Amanda,Thank you for staying with us/ We appreciate your feedback.

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and everybody was outstanding, so nice.Helpful great breakfast fresh coffee amen
Stayed 1 night in Mar 2024
Response from Islaine on 14 Mar 2024
Dear Dan,Thank you for staying with us. We greatly appreciate your feedback. Thank you for your kind words. We hope if your travels ever bring you back to Long Island you'll choose to stay with us again. Have a splendid weekend!

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay.
Stayed 2 nights in Mar 2024
Response from Islaine on 14 Mar 2024
Dear Carlos,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Islaine on 4 Mar 2024
Dear Lukasz,Thank you for staying with us. We greatly apprecite your feedback.

2/10 Terrible

JoAnn

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Islaine on 3 Mar 2024
Dear JoAnn,Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Islaine on 3 Mar 2024
Dear Mary,Thank you for staying with us. We greatly appreciate your feedback.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, would return
Stayed 1 night in Feb 2024
Response from Islaine on 27 Feb 2024
Dear Elizabeth,Thank you for staying with us. We greatly appreciate your feedback. We hope you have an amazing rest of your week!

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our weekend.
Very nice staff!! Our room had everything you could need. Will definitely be back!
Stayed 3 nights in Feb 2024
Response from Islaine on 26 Feb 2024
Dear Bonnie,Thank you for staying with us. We greatly appreciate your feedback. We always try our best to provide our guests with excellent service. We are extremely honored to have contributed to your pleasant stay. We all hope to see you soon!

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean and the service were good
Stayed 5 nights in Feb 2024
Response from Islaine on 20 Feb 2024
Dear Edward,Thank you for staying with us. We greatly appreciate your feedback. We are thrilled to know that you enjoyed your stay! We hope if your travels ever bring you back to Long Island you'll choose to stay with us again. Have a great week!

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and breakfast was good. Staff very nice
Stayed 1 night in Feb 2024
Response from Islaine on 11 Mar 2024
Dear Joann,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for the price and location; few cons
Location is close to the Long Island Expressway. Room is very nice; bathroom is spacious. Indoor pool is small but it was fine for us because there was no one else in it while we were there. A few cons - parking was insufficient when we stayed and there were no spots available. The room was quite warm and the thermostat was not user friendly to lower by a few degrees. The TV didn't work. Engineering came to our room and couldn't fix it and offered to switch rooms instead. It was late and our kids didn't want to move. No offer of compensation was made when addressed with the staff. Lastly, while buffet was complimentary, the eggs (both the scrambled and hard-boiled) were rubbery.
Stayed 1 night in Feb 2024
Response from Islaine on 5 Feb 2024
Dear Laurie,Thank you for staying with us. We appreciate your feedback. We apologize for the inconvenience of your stay and will speak to management regarding the issue. We hope if your travels ever bring you back to Long Island you'll choose to stay with us again.

2/10 Terrible

Noemi

Stayed 1 night in Jan 2024
Response from Islaine on 2 Feb 2024
Dear Noemi,Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Paul

Stayed 2 nights in Jan 2024
Response from Islaine on 21 Mar 2024
Dear Paul,Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and helpful
Stayed 1 night in Jan 2024
Response from Islaine on 2 Feb 2024
Dear Joseph,Thank you for staying with us. We greatly appreciate your feedback.

10/10 Excellent

pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Islaine on 19 Jan 2024
Dear Pedro,Thank you for staying with us. We greatly appreciate your feedback.Have an amazing weekend!

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Islaine on 17 Jan 2024
Dear Marcia,Thank you for staying with us. We greatly appreciate your feedback.

8/10 Good

John

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Islaine on 10 Jan 2024
Dear John,Thank you for staying with us. We greatly appreciate your feedback.

8/10 Good

Steven

Stayed 2 nights in Jan 2024
Response from Islaine on 10 Jan 2024
Dear Steven,Thank you for staying with us. We greatly appreciate your feedback.

8/10 Good

Maria

Stayed 1 night in Dec 2023
Response from Islaine on 25 Jan 2024
Dear Maria,Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Rudolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Islaine on 8 Jan 2024
Dear Rudolph,Thank you for staying with us. We greatly appreciate your feedback.

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities
The buffet breakfast was great but too hot to sit and enjoy your food comfortably. Our stay was great the only complaints that I have are that they kept the hotel so hot it was suffocating, I had to have the ac on on in our room and anytime you left the room the heat was ridiculous . The pool was nice and heated but the pool room is uncomfortably hot , the air feels extremely thick due to the overheating of the entire building.
Stayed 1 night in Dec 2023
Response from Islaine on 2 Feb 2024
Dear Heather,Thank you for staying with us. We appreciate your feedback. We apologize for the inconvenience of your stay and will mention these issues to our management team. We hope if your travels ever bring you back to Long Island, you'll choose to stay with us again.

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room with a king bed, and only got a room with 2 queen. When I asked about it they said because I booked through a 3rd party there was nothing they could do.
Stayed 1 night in Dec 2023
Response from Islaine on 6 Jan 2024
Dear Nicholas,Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well maintained
Stayed 1 night in Dec 2023
Response from Islaine on 2 Jan 2024
Dear Robert,Thank you for staying with us. We greatly appreciate your feedback. We hope if your travels ever bring you back to Long Island you'll choose to stay with us again. Have a great rest of your week!

10/10 Excellent

Aryanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Islaine on 26 Dec 2023
Dear Aryanna,Thank you for staying with us. We greatly appreciate your feedback. Have a great happy holiday!

10/10 Excellent

Danyaal

Stayed 2 nights in Dec 2023
Response from Islaine on 26 Dec 2023
Dear Danyaal,Thank you for staying with us. We greatly appreciate your feedback. Have a wonderful holiday!

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from Islaine on 18 Dec 2023
Dear Edwin,Thank you for staying with us. We greatly appreciate your feedback. Have a great week!

10/10 Excellent

George

Liked: Property conditions & facilities, room comfort
It was a pleasant experience with a reasonable rate for the quality of enjoyment 👍 I give it 5 out of 5 Stars
Stayed 2 nights in Dec 2023
Response from Islaine on 18 Dec 2023
Dear George,Thank you for staying with us. We greatly appreciate your feedback. We are thrilled to know you enjoyed your stay! Have an amazing rest of your week.

10/10 Excellent

Cengiz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wery nice location and guests department Wery good thanks
Response from Islaine on 5 Feb 2024
Dear Cengiz,Thank you for staying with us. We greatly appreciate your feedback. We are thrilled that you enjoyed your stay. We hope you have a wonderful rest of your week!