Upon arrival the hotel looked exactly as it did in the photos. Very crisp and clean. The hotel staff were extremely friendly and our room was impeccably clean. Staff were very helpful providing information and directions. 2 minute walk from the train station, with a Disney shuttle bus stop directly in front of the hotel. There was a small glitch with the free wireless internet on our second day but it was solved by that evening when we got back. I would whole heartedly recommend this hotel to anyone looking to visit Disneyland.
"Great choice for less expensive stay near Disney"
We rode the RER to the Disneyland stop and took the pink #50 bus to the first stop and then walked about 100 meters to the hotel. This was so convenient. This same bus picks you up right at the door to take you back to the station or Disney. The hotel staff was super and spoke English extremely well. The room was very clean. We did sleep on a sleeper sofa which we were a bit concerned about, but it was fine. There is a refrigerator and that is just great. Water does get on the floor every time you use the shower, and that's no ideal, but it was ok. The room is not cleaned daily. There was a city tax charge The mall with a grocery store and many food options was about a 5 minute walk. We never ate breakfast there so can't comment on that. Overall great choice to save some money and still be close to Disney
It's a place to stay if you are travelling with kids.The rooms are very clean ,comfortable and the upstairs room has a double bed .We asked for a cot which was placed there and even if the child woke up , it didn't disturb other people in the room.The room has a kitchenette , So you can get ready meals or pop corn from the shop 'casino' less then 5 minutes walk away.The staff were very helpful. Breakfast finishes at 10 but one day we went at 10:40 and they let us eat.
Very good hotel place to go to Disney and to go to shop in Val d'Europe.. Good stuff.. Comfortable room But not very good facilities.. Our stay was for 3 days and we didnt have any room service during it..
I was surprised how good the Explorer Hotel was - we were a little worried by some of the reviews. Our son has many complex food allergies which the staff were all aware of and they provide separate food for him at dinner time - not rubbish allergy food but proper salmon, chicken or cod with vegetables and rice or potatoes - and large portions. A special thanks to Patrick Pichon who took our long list of food allergies and found out what we could and couldn't eat for breakfast and dinner, he also greeted us on arrival and made sure Fabien ( dinner manager who was also fabulous) and Gael (the breakfast manager) knew who we were and all the staff were really friendly and helpful. They also provided us with a fridge in our room 5 mins after arrival because we had to carry special milk and margarine.
The room was great and our 3 year old loved the bunk beds - we were ment to have a 4 bed Crew room but they left the door open to the adjoining room which had another bunk bed in it and another flat screen tv. The room was decorated like a pirate ship :) . The shower was great - even though on of the kids had pulled the metal casing off the tube - plenty of hot water and high pressure. The tv was great once you worked out how to use it - they had Cbeebies in English - although it didn't get much use it was good to distract the little one while we fed him a snack.
The whole hotel is themed for little ones with a dragon in the foyer, 3 pirates ships one in the heated pool.
Arrived at the hotel Thursday and stayed until Sunday. The staff were very welcoming. My Daughter is only 2 and has milk on a regular basis. There were no shops around and they allowed me to help myself at breakfast which was very considerate. The room was cosy and clean and had the essentials that we needed.
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.