Bahagian luar
Semak ketersediaan

Ulasan tentang voco Makkah, an IHG Hotel

4 out of 5
voco Makkah, an IHG Hotel
Ibrahim Al Khalil Street, Al Mesfalah, Makkah

Ulasan

9.2

Hebat

Penilaian 10 - Cemerlang. 90 daripada 122 ulasan" "
Penilaian 8 - Baik. 19 daripada 122 ulasan" "
Penilaian 6 - Boleh diterima. 5 daripada 122 ulasan" "
Penilaian 4 - Lemah. 2 daripada 122 ulasan" "
Penilaian 2 - Teruk. 6 daripada 122 ulasan" "

9.6/10

Kebersihan

9.2/10

Kakitangan & perkhidmatan

9.0/10

Kemudahan

9.4/10

Keadaan hartanah & kemudahan

9.0/10

Mesra alam

Ulasan

10/10 Cemerlang

IMTIAZ, IRVING

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Nice place to say. Service was excellent
Menginap 2 malam pada Mei 2024
Respons daripada Manal pada 16 Mei 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

sameh

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very nice stuff
Menginap 3 malam pada Apr 2024
Respons daripada Manal pada 1 Mei 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

Samir

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A beautiful place and amazing services.
Menginap 1 malam pada Apr 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

Sadio

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean
Menginap 3 malam pada Apr 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

Akram

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean and great staff
Menginap 3 malam pada Apr 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

Bill

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good place
Menginap 13 malam pada Mac 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

Bill

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I had good experience in Voco. Also, I like bus service included and available.
Menginap 1 malam pada Apr 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

Mohamed

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jan 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

Zillur

Very good
Menginap 5 malam pada Apr 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

Samiha, London

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Big spacious room, delicious and varied buffet breakfast option. Welcoming and competent staff. 20 minutes walk to the haram. The bus shuttle was nice however during Ramadan, there were so many people, it would sometimes get chaotic trying to get a spot on the bus despite several buses being avaliable. This wasn't so much the fault of the hotel, it was more down to people's behaviour, ie people pushing and running over each other to get on the bus instead of queuing up properly. We decided to walk instead, which took us 20 to 25 minutes (which was less than waiting for a bus to be available, especially on the way back from the haram after Fajr for example).
Menginap 3 malam pada Mac 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.We sincerely apologize for the inconvenience and disappointment you encountered with shuttle serviceYour feedback is invaluable, and we're actively working to address these issues to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Sincerely,

10/10 Cemerlang

Safdar

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Good
Menginap 1 malam pada Apr 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

8/10 Baik

Khurshid

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I think the land on which it is built. I think it can be developed further.
Menginap 7 malam pada Mac 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback it will be share to our management.We hope you will visit us again. Sincerely,

8/10 Baik

Rahael

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Pros: We stayed there for 4 nights during Ramadan and had an amazing time. Property is very well maintained, clean and majority staff is friendly. Cons: Their shuttle service to Haram is pretty good except for one night when it was terrible and people were fighting over to get on the bus as there were not many buses running. For that reason, i will suggest fellow travellers taking a hotel withing walking distance from haram, if possible.
Menginap 4 malam pada Mac 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.We sincerely apologize for the inconvenience and disappointment you encountered with shuttle serviceYour feedback is invaluable, and we're actively working to address these issues to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Sincerely,

8/10 Baik

Mohamed

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was difficult to reach to Haram due to road was closed by police
Menginap 2 malam pada Mac 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.We sincerely apologize for the inconvenience and disappointment you encountered when you wanted to go to haram.Your feedback is invaluable, and we're actively working to address these issues to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Sincerely,

10/10 Cemerlang

Sirama

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean hotel
Menginap 4 malam pada Mac 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.I am pleased to hear that you enjoyed your stay with us. It’s something our staff takes great pride that our service is matched your satisfaction, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

zayan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very convenient and walkable
Menginap 2 malam pada Mac 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

2/10 Teruk

mohamed, Québec

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kemudahan
nous sommes la pour le Haram, donc il faut s'occuper plus de transport vers le Haram, je comprends il y a la circulation , mais le retour à l'hôtel est catastrophique , des gens qui se bousculent pour monter dans le bus en plus vos bus s'arrêtent n'importe ou de coté du Haram! sans aucune information !!!, ils changent de gars sans informations, ni agent disponible ni panneaux de l'hôtel ni information pour la prochaine autobus, ajoutez un agent qui est en contact avec les chauffeurs afin qu'ils informent les gens ,
Menginap 3 malam pada Mac 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.We sincerely apologize for the inconvenience and disappointment you encountered with shuttle serviceYour feedback is invaluable, and we're actively working to address these issues to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Sincerely,

10/10 Cemerlang

Babar

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Overall, my stay at Voco Hotel was nothing short of exceptional. The attention to detail, impeccable service, and luxurious accommodations made for an unforgettable experience. I can't wait to return and would highly recommend this hotel to anyone looking for a memorable getaway.
Menginap 4 malam pada Mac 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

2/10 Teruk

mohamed

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
L 'hotel est loin du Haram et le déplacement avec leurs bus est catastrophique, aucune informations au clients , ils ont changé de gars , a chaque fois ils changent l'arrêt de bus côté Haram , je comprend il y a des bouchons et embouteillages mais il faut avoir un système pour informer les clients ou est stationner c'est le minimum, les chauffeurs sont débordé et les bus acceptent le double des passagers immaginer des femmes des bébés des vieux , images horribles choquantes et honteux ...et surtout aucunne informations , ils vous manquent de travaille sur le transport car la clientèle est venu juste pour le Haram ajouter des applications de gps avec suivi ou donner l informations par mail ou sms , Aussi la reception ne donne pas la bonne informations j'avais un petit déjeuner et j'ai voulu le changer a iftar puisque Ramadan commence et je paye la différence, ils n'étaient pas capable de le faire aucun agents m'a convaincu (3 agents) je ne sais la faute de système ou manque d'information ou bien debut de Ramadan...mais en principe ça doit etre simple je paye la différence et ça se changent... Les cartes chaque jours se bloquent je dois repasser a la réception ou il y a toujours des fils d'attentes pour les faire débloquer .... En conclusion je ne le recommande pas pour familles personne âgée.. et au periode de Ramadan ou Hajj peut etre au autres periodes sera un peu mieux mais il est loin
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We sincerely apologize for the inconvenience and disappointment you encountered with shuttle service and misunderstand with our receptionist colleague.Your feedback is invaluable, and we're actively working to address these issues to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Sincerely,

10/10 Cemerlang

Abubakar

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The rooms were big and kept nice and clean. The servicing staff was nice and friendly. Washroom supplies such as handwash soap, shampoo, bodywash etc. were of good quality and plenty available. Shuttle service was great. Buffet breakfast was a bonus. Front desk staff should be more friendly and let people know if there is one line or multiple lines and how people should form the lines as people were cutting in in front of others and the staff allowed this to happen. There should be one queue for all lines and whichever attended is available, the person next in line should go to them.
Menginap 2 malam pada Mac 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.We sincerely apologize for the inconvenience and misunderstanding that cause in reception area.Your feedback is invaluable, and we're actively working to address these issues to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Sincerely,

10/10 Cemerlang

Mohammad

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
No restaurant in this hotel. Every time had to take taxi to buy food. Also couldn’t find first aid box even a band aid. Provided razor, what made me happy
Menginap 2 malam pada Mac 2024
Respons daripada Manal pada 28 Apr 2024
Thank you for taking the time to write your comment. I am glad to know that you enjoyed your stay with us.It's something we're all proud of, so we appreciate your feedback. We would like to inform you that we have a Bakkah restaurant and Maad Lounge that also Room Service dinging that you may order meal from it.We hope to see you again as a guest of the hotel. Sincerely,

10/10 Cemerlang

Mohammed Ali

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean and good service
Menginap 7 malam pada Mac 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

Mohammed

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Feb 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

Tamer

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good hotel facility, friendly staff, great food and good location.
Menginap 1 malam pada Mac 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

Abdirashid

Sukakan: Keadaan hartanah & kemudahan
It was very nice resandance and good services
Menginap 6 malam pada Feb 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

Fedoua

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was awesome , really enjoyed my stay and didn't want to leave , very clean staff very kind always going above and beyond what expected, i recommend and abviously will be my stay at each visit inchallah . Thank you voco , thank you administration and thank you staff .
Menginap 2 malam pada Mac 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

Naghma

Menginap 1 malam pada Mac 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.I am pleased to hear that you enjoyed your stay with us. It’s something our staff takes great pride that our service is matched your satisfaction, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

Naghma

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great property
Menginap 1 malam pada Mac 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

Fahima

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Rakibul Haque at the caffe was great, and Rasel the bell boy and everyone else was very helpful with everything. Thank You guys.
Menginap 7 malam pada Feb 2024

10/10 Cemerlang

Muhammad

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great hotel and facilities
Menginap 3 malam pada Feb 2024

8/10 Baik

Asiya

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 6 malam pada Feb 2024

10/10 Cemerlang

Khaldoon

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice
Menginap 4 malam pada Feb 2024

10/10 Cemerlang

Tosif

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Solid hotel
Service is good. Rooms are clean and spacious. Breakfast is good. Shuttleservice could be a bit better and try to avoid the queue after Isha time when coming back from Haram.
Menginap 5 malam pada Feb 2024

8/10 Baik

Nawaf

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Feb 2024

10/10 Cemerlang

SALEH

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very clean Hotel, easy access to Haram by bus (free), spacious rooms and excellent staff and room service
Menginap 2 malam pada Feb 2024

8/10 Baik

Tanvir

Menginap 3 malam pada Feb 2024

10/10 Cemerlang

MUHAMMAD

Menginap 4 malam pada Feb 2024
Respons daripada Manal pada 28 Apr 2024
Thank you so much for your review of our hotel.We pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in, so we value your feedback.We hope you will visit us again. Sincerely,

10/10 Cemerlang

weam

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Flott hotel
Fantastisk sted å bo. Veldig nytt. Topp service. Store busser som frakter til Haram og tilbake gratis døgnet rundt . God, variert frokost . Hyggelig personalet. Anbefales.
Menginap 8 malam pada Feb 2024

10/10 Cemerlang

omer

Menginap 1 malam pada Feb 2024

8/10 Baik

UDHIN

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 2 malam pada Feb 2024

8/10 Baik

farid

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 5 malam pada Feb 2024

10/10 Cemerlang

Ridwan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Jan 2024

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Jan 2024

10/10 Cemerlang

Arifa

Menginap 2 malam pada Jan 2024

10/10 Cemerlang

rahmania

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Perfect!!!!
Menginap 4 malam pada Jan 2024

2/10 Teruk

Maimouna

Tidak sukakan: Kakitangan & perkhidmatan
Menginap 5 malam pada Jan 2024

2/10 Teruk

Mohamad

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very busy no enough staff No one organized the buses to haram and people are fighting to catch Buse Breakfast restaurant very busy Too much families and no security to watch the place and monitor people they allow them to do what ever they want I regret my booking here !!!
Menginap 4 malam pada Jan 2024

10/10 Cemerlang

Rukhsar

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 7 malam pada Jan 2024

8/10 Baik

Khaled

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023

8/10 Baik

HARIS

Mengembara bersama pasangan
not good not bad but it’s ok this hotel service it’s ok break fast it’s ok walking distance for haram 23 minuts if you book this hotel in ramadan think to much the road ibrahim khalil its very busy.
Menginap 3 malam pada Jan 2024