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Reviews of Microtel Inn & Suites By Wyndham Lynchburg

2.5 out of 5
Microtel Inn & Suites By Wyndham Lynchburg
5704 Seminole Ave, Lynchburg, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1000 reviews" "
Rating 8 - Good. 309 out of 1000 reviews" "
Rating 6 - Okay. 110 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Neil, Biglerville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room faced a highway and could hear the traffic noise.
Stayed 1 night in May 2024

10/10 Excellent

KARINA

Liked: Amenities
Amazing stay
Stayed 2 nights in May 2024

8/10 Good

Jess

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Jason Lamont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional - guy at the front desk was so nice and went above and beyond!
Stayed 3 nights in May 2024

4/10 Poor

VANESSA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Easy to find a location off the highway, close to everything. My first AND LAST time at a Microtel! The first room we checked into smelled like urine. The second room was not thoroughly clean and it was poorly lit. We were on the 1st floor and there were no curtain sheers on the window to keep people from looking directly in, so the main curtains had to stay shut during the day. The air conditioning unit was loud and not working properly. Sad breakfast choices and the walls and doors are paper thin. Hotels give you C and D-rated rooms when booking on these sites
Stayed 2 nights in May 2024

8/10 Good

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, clean property and kind helpful pleasant staff
Stayed 3 nights in May 2024
Response from Megan on 7 May 2024
Donald so glad to hear that you enjoyed your stay here with us and appreciate your feed back

10/10 Excellent

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I like the way it feels and looks. I felt secure and comfortable plus the staff was very nice
Stayed 1 night in May 2024
Response from Megan on 7 May 2024
Victoria we are glad to hear that you enjoyed your stay here at microtel and we hope to see you again soon

10/10 Excellent

Brenda, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a number of times and we love the staff. They are so helpful and professional. We usually arrive late in the evening/early morning and they have our room keys all ready for us. I call ahead to let them know approximately when we will arrive and they are so friendly over the phone.
Stayed 1 night in May 2024
Response from Megan on 7 May 2024
Brenda we are glad to hear that you enjoy staying here at Microtel and we hope to continue seeing you here with us

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was nice, but I had two big issues that are important to me when I stay at a hotel. I like to use the fitness area and I like to have a complimentary breakfast. The fitness. Enter had a weight bench, but no weights. Hmmm! The room was small, but they could fit some weights if they wanted to. Even a couple pairs of adjustable dumbbells would be good. I hate to be harsh about the breakfast, but it was the worst one I’ve ever had at a hotel. They only had waffles, bagels, and cereal. No yogurt or eggs or any kind of protein. The waffle was so bad that my daughter had to throw hers away after one bite. It definitely had a very strange taste. I ate it anyway since that is all there was. I wish we would have just gone out to eat though. I hope the hotel makes a few minor changes and improvements because it was a nice place with friendly staff.
Stayed 1 night in May 2024
Response from Megan on 7 May 2024
Brian im so sorry that you had this experience here with us and we are continuing to update our breakfast selections and we are updating many features at our hotel. we do hope to see you again soon

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Apr 2024
Response from Megan on 7 May 2024
Brad we are glad that you enjoyed your stay here with us at microtel and its our pleasure to service you. hope to see u again soon

10/10 Excellent

Alfred x Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Megan on 7 May 2024
Alfred we are glad that you enjoyed your stay here with us and hope to see you again soon

6/10 Okay

Rabia

Very basic rooms. 1 fluorescent light for the room; the light switch by the door didn’t turn on a light! Bathroom floor/tile was dirty. Carpets were stained and worn.
Stayed 1 night in Apr 2024
Response from Megan on 7 May 2024
Rabia we are sorry that your experience here with us was not so great we are continuously updating our hotel and we hope to see you again soon Thanks for your feedback

8/10 Good

Marina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel staff members are very nice. The breakfast has poor choices. Overall it was okay for the price of $97 plus tax.
Stayed 1 night in Apr 2024
Response from Megan on 7 May 2024
Marina we are very sorry that our breakfast didnt meet your expectations and we will be adding more choices to our breakfast soon and we hope to see you again. We appreciate your feed back

10/10 Excellent

katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening staff was exceptionally helpful in business needs of printing for me and problem solving some lap top tech issues. Greatly appreciated.
Stayed 1 night in Apr 2024
Response from Megan on 7 May 2024
Katherine im glad that you enjoyed your stay and we are pleased to help in any way thanks for the feeed back hope to see you again soon

8/10 Good

Tim

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Megan on 7 May 2024
Tim we appreciate your feed back hope to see you again soon

10/10 Excellent

Jess

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, clean rooms, overall a comfy stay for a business trip!
Stayed 3 nights in Apr 2024
Response from Megan on 7 May 2024
Jess glad to hear that you enjoyed your stay here with us hope to see you again soon

10/10 Excellent

Dean

Stayed 1 night in Apr 2024
Response from Megan on 7 May 2024
Hello Dean we are so glad to hear that you enjoyed your stay here with us and appreciate your feed back We hope to see you again soon

10/10 Excellent

Brenda, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and as always the check-in went quick and smooth. The front desk staff are always so helpful, courteous, and professional. When I had told the gentleman, his name escapes me that I had been here many times, he said, “welcome home!” That was so nice!
Stayed 1 night in Apr 2024
Response from Megan on 7 May 2024
Brenda we are so glad that you have had great experiences here with us and we hope to continue seeing you

6/10 Okay

audra

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Dede

Travelled with family
Liked: Staff & service
Nice stay the only thing was there was peeling or chipped paint in the bathroom.
Stayed 1 night in Apr 2024
Response from Megan on 7 May 2024
Dede we are glad that you enjoyed your stay and we are working hard to make better improvement to our hotel and hope to see you again soon

6/10 Okay

Jeff

Disliked: Property conditions & facilities
Unfortunately the shower in our room had a handle that only turned from cold to not as cold. It was inconvenient having to change rooms in order to have a hot shower.
Stayed 2 nights in Apr 2024
Response from Megan on 7 May 2024
Jeff i am so sorry that you had these experiences and we are working hard towards bettering our hotel daily hope to see you again soon

10/10 Excellent

Troy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was as expected, good deal for the money.
Stayed 1 night in Apr 2024
Response from Megan on 7 May 2024
Troy we are so glad to hear that you had a great experience and enjoyed your stay here at microtel hope to see you again soon

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Megan on 7 May 2024
Eric we are so glad to hear that you had a great experience here with us hope to see you again soon

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We love staying at the Microtel property. The staff met our request for a certain floor . Always clean! Only concern we had were , new direct tv remotes that didn’t work properly and tub drain had a problem draining.
Stayed 2 nights in Apr 2024
Response from Megan on 7 May 2024
Annette im glad you enjoyed your stay here with us and hope to see you again soon

6/10 Okay

Tonya

Travelled with family
Liked: Cleanliness, property conditions & facilities
While it was a very clean hotel, it had a very awkward room layout and felt very small with 3 people.
Stayed 3 nights in Apr 2024
Response from Megan on 7 May 2024
Tonya we are glad to hear that you had a great stay here with us and we do apologize for any inconveniences hope to see you again soon

8/10 Good

katherine

Travelled with family
Liked: Cleanliness, staff & service
Steve, the evening receptionist, was exceptionally helpful in helping me print a letter. However, in the morning the breakfast set up was a mess. No cups for coffee, drinking milk, yogurt, butter, creme cheese. It looks like they were out of food by 9:10 or had cleared everything away. They were suppse to be open until 10 am!
Stayed 1 night in Apr 2024
Response from Megan on 7 May 2024
Katherine i am so sorry that you had this experience and just want to let you know that we do appreciate your feed back and hope to see you again soon

10/10 Excellent

Brenda, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check-in was very quick and easy. The staff is very helpful and polite. We have stayed here a number of times and enjoy our stay here.
Stayed 1 night in Mar 2024
Response from Megan on 7 May 2024
Brenda we are so glad to hear that you enjoyed your stay here and hope to see you again soon

8/10 Good

Lori, Sinking Spring

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed in other Microtel properties but this one didn't quite match up. Of the 3 pieces of equipment in the fitness center (elliptical, treadmill, and bike), only the bike was working. The 24-hour coffee station in the lobby was poorly maintained. Two of the electrical outlets in my room did not work. The water pressure from the shower was weak. On the plus side, the bed was very comfortable and the room was spotless. The staff was friendly and professional. I would stay there again because the staff and the location were excellent.
Stayed 2 nights in Mar 2024
Response from Megan on 7 May 2024
Lori i am so sorry that you encountered these experiences here and we are working very hard to better things daily we hope to see you again soon and thanks for your feed back

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Megan on 7 May 2024
Christopher we appreciate your feed back and glad that you enjoyed your stay here with us

6/10 Okay

DeeAnn

Travelled with family
Check In was ok, we had to wait for them to find us a room even though it was after check in time. Room was clean and for the price it was all we needed for one night. 5 minutes to Liberty University
Stayed 1 night in Mar 2024
Response from Megan on 7 May 2024
Deeann i am sorry that you had to wait and we do value your feed back hope to see you again soon

10/10 Excellent

Marcie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Megan on 7 May 2024
Marcie we appreciate your feed back hope to see you again soon

8/10 Good

Albert, Covington

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room and bed was comfortable. The staff was helpful. The breakfast could have been better, that's why I didn't give it an overall 5 star rating.
Stayed 1 night in Mar 2024
Response from Megan on 7 May 2024
Albert we are glad to hear that you had a great experience here and we are working hard to better breakfast options and hope to see you again soon

10/10 Excellent

Latriece

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat and the staff was friendly in every way! Will stay here again the next time we come to Lynchburg!
Stayed 1 night in Mar 2024
Response from Megan on 7 May 2024
Latriece we are glad that you had a great experience here with us and we hope to see you again soon

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2024
Response from Megan on 7 May 2024
Denny thanks so much for the feed back we hope to see you again soon

8/10 Good

laura, norfolk

Liked: Cleanliness, staff & service, property conditions & facilities
Has nice and clean but had a bit of a funny smell in the room and the heating cooling systen was extremely loud it was kinda hrd to sleep but ither that that nice hotel
Stayed 1 night in Mar 2024

8/10 Good

Claudine, Saltville

Liked: Cleanliness, property conditions & facilities
The room was very small and the breakfast was very dissapointing.
Stayed 1 night in Feb 2024

10/10 Excellent

Virginia

Liked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Kira

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Vicky

Travelled with family
Disliked: Cleanliness, amenities
The shower curtain was moldy and the shower faicet was loose from the wall. The breakfast was sad...waffles and oatmeal. They ran out of clean towels and washclothes. Not an excellent hotel.
Stayed 3 nights in Feb 2024

2/10 Terrible

Melissa

Attended Liberty College for a Weekend, so I am sure the rates were increased. For the amount of $ I spent, there was 0 service. They do not clean rooms, dump trash, or replenish towels. It is essentially “self serve.” The “reason” they don’t do anything other than turn on the lights is “because of Covid.”Do not stay here.
Stayed 2 nights in Feb 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They need to expand on the complementary breakfast. Scrambled eggs, sausage and bacon toast would be nice.
Stayed 2 nights in Feb 2024

6/10 Okay

David

Stayed 3 nights in Feb 2024
Response from Megan on 7 May 2024
David we appreciate your feed back and hope to see you again soon

10/10 Excellent

Kelly

Stayed 2 nights in Feb 2024
Response from Megan on 7 May 2024
Kelly we are so glad that you had a great experience we hope to see you again soon

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again! Nice, quite and clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Travelled with family and small children
Everything was good
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Will not be staying here again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 3rd time staying. It was clean and safe each time. I do wish there were more breakfast option, but something quick is better than nothing.
Stayed 1 night in Feb 2024

6/10 Okay

Marshall

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2x now no complaints
Stayed 1 night in Feb 2024

8/10 Good

Porter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the room and how it was so close to Liberty University I did not like the breakfast, the only things there were waffles, bagels and some fruit. It wasn't stated in an area I saw so I was thoroughly disappointed.
Stayed 1 night in Feb 2024