All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This property is under reconstruction! It smells like dog urine in entrance-very bad smell and all wet. My room is clean and quiet and fine but downstairs entrance is a real stinky mess and I think this should be noted in sales materials or it is non disclosure.
Tamara
Stayed 1 night in Apr 2024
Response from Team Lucedale on 30 Apr 2024
Dear Tamara, Thank you for your feedback. I do apologize for the inconvenience you experienced during your stay. Again, thank you for your feedback. Have a great day!
Convenient location, clean room, all staff was very friendly and helpful, and the continental breakfast was the best hotel breakfast I've had in awhile. And I've stayed at many different hotels during my travels, they have a good variety of options to choose from. Will definitely recommend to others and will hopefully get to stay there in the future.
Tracy
Stayed 1 night in Apr 2024
Response from Hotel Management on 23 Apr 2024
Dear Tracy, we are happy you enjoyed your stay with us, and we look forward to seeing you again for your future travels.
8/10 Good
Jason
Travelled with family
13 Apr 2024
Liked: Cleanliness, staff & service, amenities
Nice room other than the shower head was spraying everywhere
Jason
Stayed 1 night in Apr 2024
Response from Team Lucedale on 15 Apr 2024
Thank you for your feedback on your recent stay. I do apologize for the inconvenience of the shower head. I have passed this on to maintenance.
Dear Jill, Thank you so much for the 5/5 stars on your recent stay.
6/10 Okay
Jacquelyn
Travelled with pets, Travelled with group
10 Mar 2024
Disliked: Property conditions & facilities
Room was not clean,
Jacquelyn
Stayed 1 night in Mar 2024
Response from Team Lucedale on 12 Mar 2024
Dear Jacquelyn, Thank you for your feedback. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.
8/10 Good
Gary, Mesa
Travelled with family
10 Mar 2024
Liked: Amenities
Disliked: Property conditions & facilities
Somewhat dated but fairly clean. Breakfast was very good however hot water was warm and cold water was warm. Wake up call was an hour late. Under renovation
Both lamps by the beds where broken, the sink and shower leaked all over the floor in bathroom. Breakfast wasn't very good, eggs where rubbery, gravy was gross, no sticky buns out at all.
Natasha
Stayed 2 nights in Dec 2023
Response from Team Lucedale on 28 Dec 2023
Dear Natasha, Thank you for your feedback, I want to apologize for the issues you experienced while you were staying. I have shared your comments with my breakfast team so they can avoid this going forward.
10/10 Excellent
VENUGOPAL, Frisco
27 Dec 2023
VENUGOPAL
Stayed 1 night in Dec 2023
Response from Team Lucedale on 28 Dec 2023
Dear Venugopal, Thank you so much for the 5/5 rating! Safe travels.
Love the upgrades in the last year including the driveway. Very clean and receptionist was very friendly and helpful. Next year hopefully they will have the restaurant finished.
Truman
Stayed 1 night in Nov 2023
Response from Team Lucedale on 16 Nov 2023
Dear Truman, Thank you so much for your wonderful feedback on your recent stay with us. We do hope the restaurant is completed before you come back, we would love to have you enjoy the full benefits on the renovation. We are so happy you could see the improvements and look forward to seeing you again. Thank you,
Staff did not vacuum once during my 10 day stay. Found a nice toenail (not mine) on carpet day 1 - still there when I left. Gym - only the sit down bike worked. No AC. Water down to last drops for entire stay. Pool - not that I would use it, but the algae gave it an incredible green hue. It’s the only hotel in town though so you really have no choice. A friend in room 227 saw a few cockroaches. Enjoy.
michael
Stayed 10 nights in Aug 2023
Response from Hotel Management on 8 Sept 2023
Thank you for your feedback on your recent stay. We do apologize you did not enjoy your stay with us.
2/10 Terrible
Elaine
23 Aug 2023
Liked: Cleanliness, staff & service
Elaine
Stayed 1 night in Aug 2023
Response from Team Lucedale on 24 Aug 2023
Thank you for your feedback on your recent stay. We do apologize you did not enjoy your stay with us.
Thank you so much for your feedback! We really appreciate it!
6/10 Okay
Alexis
Travelled with family
17 Jun 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Really good property
Cleaning is super
The only thing is that we didn’t have water for the days of my stay that was the inly thing
Alexis
Stayed 3 nights in Jun 2023
Response from Team Lucedale on 19 Jun 2023
Dear Alexis, thank you so much for your feedback. I apologize the water was off during your stay. We were able to finally get it fixed so I hope you will come back and stay with us again if you are in the area.
10/10 Excellent
Rosalyn
13 Jun 2023
Rosalyn
Stayed 3 nights in Jun 2023
Response from Team Lucedale on 14 Jun 2023
Thank you so very much for the 10/10! We really appreciate it so much!