Courtyard

Reviews of The Zuk Hotel Kuta

2.5 out of 5
The Zuk Hotel Kuta
Jln. Legian, Cempaka Lane No. 3, Legian, Bali

Reviews

5.8
Rating 10 - Excellent. 1 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 8 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 3 out of 19 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Quantumedes

NOISY, but nice
This is quite a nice hotel but not if you like your sleep !! I'm a very heavy sleeper & still stuggled. The local dogs next door at the laundry bark constantly and then just when you think you're going to get some sleep the roosters start and they go off from 4am until lunch time. I packed my bag and left 6 nights early just so I could get some sleep. The staff are very friendly though and helped me to change rooms straight away when my first room had no hot water.

2/10 Terrible

Valerie, Dutch / Australian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Experience
I pre-booked for 11 days because the deal was appealing. Bad mistake and I left after 3 nights! Paid for the entire accommodation. I couldn't stay there longer than that.. The pool is dirty, water isnt clear and it smells. I was traveling by myself, couldn't lay in my bikini at the pool as all the guys started filming me + taking pictures. VERY annoying. The entire 'hotel' is filled with locals which is fine but they are very loud. Location is ok, short distance to nightlife / shops / beach / restaurants etc. The sheets of the bed were dirty with stains everywhere. Moldy room and very warm, aircon was not working properly. I think no foreigner would give this accommodation a medium or high score. Shower was disgusting with hairs everywhere and a dirty toilet.

8/10 Good

Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good

8/10 Good

Robert enjoying, m

Liked: Staff & service, room comfort
A good hotel on budget, staff are the best
Staff friendly rooms comfortable i was held over becsuse of flight cancellations the staff were very helpful re booked my room. Breakfast every morning pool is good.. I would stay here again definatly

6/10 Okay

Verified traveller

Disliked: Cleanliness
Cleanliness
Was my 2nd stay there. It was more comfortable the first time. Reason being in my recent stay, i was bitten by bedbugs

8/10 Good

renee, mahr

Liked: Staff & service
Value for money in good location
In a good location, quite gang in central Kuta location, don't expect 5 star for the price, room could do with a few very minor Maitnance issues but overall great great value for money would highly recommend to anyone on a budget.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
pool was green with algie,
won't stay there again, staff were hard to talk to next to no English so they ignored you if they didn't understand.

6/10 Okay

Jake, Western Australia

Liked: Cleanliness, staff & service, room comfort
Nice simple hotel. Close to shops and restaurants
Simple hotel. Comfy bed. Clean room and bathroom. Great hotel for spending all day out and about

2/10 Terrible

N/A, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not nice hotel and not close to the beach.
Not a good experience with this hotel and will not recommend for friends.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheap and good
5-10min walk to the beach. 5-10min walk to the clubs. superbly cheap. some stains on the sheets but feels clean. breakfast is good. fried rice was served

2/10 Terrible

Disapointed, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dump.
Bad Experience Hotel. Hotel located in narrow alleyway close to stinking sewer stream. Aircon not functioning properly and struggling to keep up with the humidity in the air. Minimal English spoken by staff, minimal facilities in the rooms, and depressing environment. Towels stained and not properly cleaned. Bathroom facility was cramped, filthy and unhygenic, with bad lighting, dirty mould on walls, and rattling extractor fan. Bathroom cupboard below sink - Door had fallen off due to rusty hinges. Bathroom mirror old and damaged due to mould erosion on the rear. Toilet did not flush, due to valve being closed. When valve was opened for water to flow to the cistern we discovered the pipe had a crack and squirted water all over the bathroom area. After spending 5 minutes in the room we decided we needed to get out and find a better place.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Fint lille hotel
Et kort ophold på to overnatninger. Helt fint hotel til prisen og lokation. Meget komfortabel seng. Rigtig sødt personale meget hjælpsomme. Okay morgenmad. Eneste minus var at der var meget lydt og dørene ikke var lydtætte.

8/10 Good

Yu chen, Taiwan

Liked: Staff & service, property conditions & facilities
地點很不錯,服務人員很親切,我是搭亞航從台灣過去,所以約早上8,9點就到飯店了 飯店人員很不計較的讓我early check in,真的很謝謝 ! 早餐雖然簡單但口味不錯, 飯店巷子走出去就到了熱鬧legian街,真的很棒 !!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
子の立地でこの値段ならいいのでは?
立地と値段の関係には納得がいきます。 ホテル自体も造りは安いわりにいいのに、宿泊した部屋の清掃具合はよくありませんでした。たまたまだったのかもしれませんが、清掃がきちんとしていたら値段相応だったと思います。

8/10 Good

Yi-Ting, Taiwan

Liked: Staff & service, property conditions & facilities, room comfort
預定了去Gili T的行程但接送的人在約定時間內還沒到,飯店人員很幫忙打了好幾通電話去了解情況,這對於在峇里島沒有辦當地手機門號的我們非常有幫助,臨走前飯店人員也一直歡送我們。有游泳池但小了些,房間是對著泳池的景觀,整體設計還不錯,走路到海邊約莫10-15分鐘,雖在巷弄內但走到主路不用3分鐘。

4/10 Poor

Alya Grimonia, Makassar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kondisi Hotel masih perlu diperhatikan lagi...
Saya tidak terlalu nyaman menginap di hotel The Zuk ini,,mulai dari receptionist hotel yang tidak memenuhi standar pelayanan, kondisi hotel yang kurang terawat, dan kurangnya pencahayaan di dalam hotel, semakin membuat hotel ini semakin suram... Di balkon depan beberapa kamar hotel,,dijadikan sebagai tempat jemuran,,banyak pakaian yg tergantung di depan kamar hotel,,membuat kondisi hotel semakin berantakan.. Di tambah lagi kamar yang saya tempati terdapat pintu yang menghubungkan dengan kamar sebelah dan ruangan yang tidak kedap suara,,sangat mengganggu kenyamanan.. Suara berisik dari luar kamar kedengaran, membuat kami tidak bisa beristirahat... Nilai plusnya karena hotel ini dgn standar harga yang relatif murah sudah include dengan sarapan... Secara keseluruhan,,kondisi The Zuk Hotel ini sangat jauh dari apa yang saya bayangkan...

6/10 Okay

yy, H.K

Liked: Cleanliness
市中心酒店
價錢平,合短期停留,從機場約15分鐘,近食市及按摩,早餐一般,市中心來說睡得比較寧靜。

6/10 Okay

Verified traveller

Liked: Cleanliness

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort