Restaurant

Reviews of The Oread Lawrence, Tapestry Collection by Hilton

4 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 405 out of 722 reviews" "
Rating 8 - Good. 166 out of 722 reviews" "
Rating 6 - Okay. 84 out of 722 reviews" "
Rating 4 - Poor. 47 out of 722 reviews" "
Rating 2 - Terrible. 20 out of 722 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an enjoyable atmosphere
Stayed 2 nights in May 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place comfortable bed, quiet, easy accessible parking, the things i didnt like windows were dirty couldnt take picture out window
Stayed 2 nights in May 2024
Response from GM on 13 May 2024
Dear Donna, We appreciate your choosing us and are glad you enjoyed your visit. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Best, Tad Stricker, GM

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to campus
Stayed 1 night in May 2024
Response from GM on 8 May 2024
Dear Thomas, We love making our guests feel welcome and helping them enjoy their time while visiting the University of Kansas. Thank you for your patronage and for sharing this kind review. We hope to host you again anytime you return to the area. Best, Tad Stricker, GM

4/10 Poor

Kiersten

Liked: Staff & service
Disliked: Cleanliness
The floor in my room had not been cleaned, there were crumbs in the bathroom as well as the main room. Super convenient location but don't think I'll be back after my most recent stay.
Stayed 1 night in May 2024
Response from Jordan on 8 May 2024
Hi Kiersten,I am very sorry for the cleanliness issues you faced during your stay here. Our priority is the safety and security of our guests, right after that is the cleanliness of the rooms and the hotel, and we did not meet your expectations, or the ones we set. I understand your hesitation with returning to the hotel in the future. I have informed our housekeeping department of your the issues in the room to make sure we get this corrected, and would ask you give us a second chance in the future. If you would consider that, please contact us directly to make a reservation. Once again, I am very sorry!

8/10 Good

Justin, Downers Grove

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious accomodation
Stayed 3 nights in Apr 2024
Response from GM on 21 Apr 2024
Dear Pat, Thank you for your review. We are glad you found our accommodations spacious and enjoyed our amenities. It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Tad Stricker, GM

10/10 Excellent

Jay, Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from GM on 17 Apr 2024
Dear Angela, Thank you for sharing your high opinion of our property with other potential travelers. We enjoyed hosting you and hope you find a reason to return to the area soon. Best, Tad Stricker, GM

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay for Mom’s weekend! 10/10
Stayed 2 nights in Apr 2024
Response from GM on 15 Apr 2024
Dear Jen, It's lovely to know you enjoyed your stay for Mom's weekend. Thank you for your time in sharing a review and we hope to see you again. Best, Tad Stricker, GM

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Biana

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Patricia

Stayed 1 night in Mar 2024
Response from GM on 8 Apr 2024
Dear Patricia, I am sorry our property did not provide you with a good stay. We always want to leave a positive impression, and it appears we fell short. We hope to redeem ourselves to you on a future visit and are at your service should you wish to discuss how we could do better next time. Sincerely, Tad Stricker, GM

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Historic property with excellent views of football stadium and within a stone’s throw of the campus.
Stayed 2 nights in Dec 2023
Response from GM on 19 Mar 2024
Dear Stewart, Thank you for your kind words. It is excellent to hear that our location was a highlight of your enjoyable visit. We hope that you made some fun memories here and that you will return in the future to make even more of them. Best, Tad Stricker, GM

8/10 Good

Steven, Arapahoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Room not well stocked the first night. It was a little noisy
Stayed 2 nights in Mar 2024
Response from GM on 7 Mar 2024
Dear Steven, It is wonderful to hear you had a great stay at our hotel. We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Tad Stricker, GM

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent underground parking!
Stayed 1 night in Feb 2024
Response from GM on 7 Mar 2024
Dear Lisa, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Tad Stricker, GM

8/10 Good

Daniel, Independence

Stayed 1 night in Mar 2024

8/10 Good

William, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at The Oread was great. Room was clean. Service personnel were great.
Stayed 2 nights in Nov 2023
Response from GM on 29 Feb 2024
Dear William, We're happy to hear from you! It's great to know that you enjoyed our crisp and comfortable rooms as well as our friendly associates. Please plan to visit us again the next time you travel to the area. Best, Tad Stricker, GM

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Feb 2024
Response from GM on 23 Feb 2024
Dear Lindsey, Reviews just don't get any better than this one. Thank you so much for your support of The Oread and your heartwarming words. We loved having you as our guest and can't wait to welcome you back! Best, Tad Stricker, GM

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief Valentines get away
Just stopped in after a day of fun in Lawrence. We love the Oread!
Stayed 1 night in Feb 2024
Response from GM on 22 Feb 2024
Dear Salvatore, We loved hosting you! Thank you not only for your business but also for this uplifting review. We are proud to have been a part of your Valentine's Day and hope you will return for more celebrations in the future. Best, Tad Stricker, GM

8/10 Good

Alexandra, Nashville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive old stone building, nicely renovated and large, if a bit bare, room.
Stayed 1 night in Feb 2024
Response from GM on 16 Feb 2024
Dear Alexandra, I am thrilled to see that you had a great stay, and I hope that we will be your first choice for lodging in Lawrence from here on out. Thank you for your business, and please come again. Best, Tad Stricker, GM

6/10 Okay

David

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2024
Response from GM on 6 Feb 2024
Dear David, Thank you for staying with us and sharing your experience via Hotels.com reviews. I am sorry that your stay was only average, as our goal is to exceed our guests’ expectations. We hope to have another chance to provide the stellar service we strive for on a return visit. Sincerely, Tad Stricker, GM

8/10 Good

Jonay

Business traveller
Liked: Cleanliness, staff & service, amenities
Lights in the room would be nice.
Stayed 5 nights in Jan 2024
Response from GM on 1 Feb 2024
Dear Jonay, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Best, Tad Stricker, GM

10/10 Excellent

Kathlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly. Rooms were very clean and quiet
Stayed 1 night in Jan 2024
Response from GM on 26 Jan 2024
Dear Kathlyn, Our staff prioritizes sincere hospitality; I’m glad you enjoyed our friendly associates and immaculate rooms. Reflections like yours allow us to monitor our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Tad Stricker, GM

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oread Beautiful Hotel
Beautiful Hotel - cant wait to come back when weather is warmer to sit outside on the rooftop outdoor areas
Stayed 3 nights in Jan 2024
Response from GM on 24 Jan 2024
Dear Anonymous, We love it when our guests say they'll return to The Oread. This simple vote of confidence speaks volumes about their experience with us. Thank you for choosing to stay with us and we look forward to seeing you in warmer weather Best, Tad Stricker, GM

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 13 Feb 2024
Dear Thomas, Fantastic! We are so happy that you had a great stay, and we hope to welcome you back soon. Best, Tad Stricker, GM

10/10 Excellent

Dave

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 16 Jan 2024
Dear Mike, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Tad Stricker, GM

10/10 Excellent

Cheriana, Wichita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Herbert

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I'm a stickler with ice makers not working. I stayed on the 2nd level and I saw a sign to go to the 4th floor for ice. It doesn't work. I then called front desk and she kindly said I have one on my level (2nd) and if that one doesn't work then I will need to go back down to the bar if I want some ice. So basically icemakers do not work in this building. The shower doors were not clean and the water does not drain propertly. There was not a trash can in the bathroom. I have 2 TVs. They both operate off the same remote. So when I turn one on, the other turns on. The one in the bedroom is only showing 1/2 a screen and the rest of the screen is dark. One outlet does not work. I have never had an issue w/the Hilton hotels until this one.I believe I would have received a better room and better service at a much less expensive Hilton Hotel such as Tru. Truly disappointed.
Response from GM on 9 Jan 2024
Dear Herbert, Thank you for sharing a review of your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from Hilton. The details definitely do make a trip, and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve our offerings. We appreciate your patronage and hope to see you again soon. Sincerely, Tad Strickland, GM

6/10 Okay

Phillip

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Great location. Our room had a terrible smell of body odor and floors and bathroom were not clean. Clearly this is a true college hotel trying to be upscale. The bar was nice and parking was good.
Stayed 1 night in Dec 2023
Response from GM on 9 Jan 2024
Dear Phillip, Our goal is to offer a fresh and comfortable hotel, so I sincerely regret we let you down. We are grateful for your patronage and your time in sharing this feedback. We do review it as a team to foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that comfort is our top priority. Sincerely, Tad Strickland, GM

8/10 Good

Wesley

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, and lovely property right on KU campus.
Stayed 1 night in Dec 2023
Response from GM on 31 Dec 2023
Dear Joseph,Thank you for taking the time to share your review. We're pleased to hear that our modern hotel and convenient location made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see you soon.Best,Tad StrickerGeneral Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, beautiful hotel with fantastic staff
Stayed 4 nights in Dec 2023
Response from GM on 28 Dec 2023
Dear Anonymous, Thank you for taking the time to review and recommend our hotel and staff. I am delighted to hear that our staff's exceptional service contributed to your enjoyable experience. Our team puts in a lot of effort to ensure that our guests have a memorable stay. I will be sure to share your kind words with the team. Best, Tad Stricker, GM

10/10 Excellent

Chris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The center of Jayhawk nation
This is a beautiful hotel overlooking the northern edge of Kansas University and the Booth Memorial Stadium that is under renovation. The stone work in the hotel is outstanding and the atmosphere is very welcoming. We truly enjoyed our stay.
Stayed 1 night in Dec 2023
Response from GM on 28 Dec 2023
Dear Chris, We truly enjoyed hosting you! Thank you for taking time out of your busy day to let us know you loved your stay here. We strive to provide a great experience and appreciate your kind words. Best, Tad Stricker, GM

10/10 Excellent

Jamie, Champaign

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on KU campus!
Stayed 1 night in Dec 2023
Response from GM on 15 Dec 2023
Dear Jamie, What a splendid review! Thank you so much for staying with us and for acknowledging the fantastic location of our property. We appreciate you taking the time to share your top-notch experience here, and we hope to see you again soon. Best, Tad Stricker General Manager

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean staff, very helpful
Stayed 1 night in Dec 2023
Response from GM on 15 Dec 2023
Dear Miguel, Offering clean accommodations and helpful service are core goals of the staff, so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Tad Stricker General Manager

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and nice room
Stayed 1 night in Dec 2023
Response from GM on 7 Dec 2023
Dear Taylor, I am glad The Oread provided you with a five-star experience while visiting Lawrence. Thank you for your business and for taking the time to sing our praises in this great review. We hope to see you again in the future. Best, Tad Stricker General Manager

8/10 Good

Janice, Burrton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior and hallway castle like look is very cool. The rooms while very spacious and nice were very modern and an odd transition.
Stayed 1 night in Dec 2023
Response from GM on 7 Dec 2023
Dear Janice, Thank you for taking the time to write. I'm happy that our unique decor and spacious accommodations made for an enjoyable stay overall. A return visit is the best compliment so we hope to see you again soon. Best, Tad Stricker General Manager

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay!!! Comfortable room, beds, and excellent food at restaurant.
Stayed 2 nights in Dec 2023
Response from GM on 6 Dec 2023
Dear Amy, What more do you need for a great stay at a hotel? We are thrilled to see that you had an excellent experience and are grateful for your business and feedback. Please come back soon! Best, Tad Stricker General Manager

10/10 Excellent

Brody

Stayed 1 night in Nov 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue is that there are no chairs in the room to sit except a small desk chair. Large room with plenty of space for a chair
Stayed 3 nights in Nov 2023
Response from GM on 25 Nov 2023
Dear Charles,We humbly thank you for staying with us and for recommending our hotel. I've noted your feedback regarding chairs. We look forward to your next visit.Best,Tad StrickerGeneral Manager

2/10 Terrible

Jim

Stayed 1 night in Nov 2023
Response from GM on 14 Dec 2023
Dear Jim, I'm sorry that you felt compelled to rate us so poorly. We strive to provide every guest with an exceptional stay but, unfortunately, we let you down. Thank you for being our valued guest and we hope to better serve you on a return visit. Sincerely, Tad Stricker General Manager

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, I travel a lot, and generally stay in nice places. The staff here is absolutely exceptional which is not necessarily the case, even with upper end stays. Super knowledgeable, friendly and helpful. Absolutely will stay here again!
Stayed 1 night in Nov 2023
Response from GM on 17 Nov 2023
Dear Janet, The fact that you are a seasoned traveler who holds our staff in such high regard is not lost on us and is very humbling. Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our patrons. I will share your very nice comments with our team, and I appreciate you taking the time to write a review. Best, Tad Stricker General Manager

4/10 Poor

Justin, Tempe

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loud! Guys working directly on my balcony looking in to my room and bathroom.
Stayed 2 nights in Nov 2023
Response from GM on 17 Nov 2023
Dear Justin, Thank you for sharing your review. I appreciate your honest feedback regarding how our recent repairs affected your experience; please forgive us. My apologies for any frustration experienced as our project work is now complete and we would love to host you again for a flawless stay. Sincerely Tad Stricker General Manager

2/10 Terrible

Mindi

Stayed 2 nights in Nov 2023
Response from GM on 6 Dec 2023
Dear Mindi, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Tad Stricker General Manager

6/10 Okay

Loribeth

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from GM on 5 Nov 2023
Dear Loribeth,We appreciate you choosing our hotel and leaving us feedback. We hope to provide a wonderful experience on a return trip. Sincerely,Tad StrickerGeneral Manager