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Reviews of Tuscany Suites & Casino

3.5 out of 5
Tuscany Suites & Casino
255 E Flamingo Rd, Las Vegas, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 4195 out of 6575 reviews" "
Rating 8 - Good. 1491 out of 6575 reviews" "
Rating 6 - Okay. 409 out of 6575 reviews" "
Rating 4 - Poor. 178 out of 6575 reviews" "
Rating 2 - Terrible. 302 out of 6575 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shuko

Business traveller
Liked: Staff & service, property conditions & facilities
アパートのような施設でプールもあってカジノも落ち着いてる。
Stayed 2 nights in May 2024

10/10 Excellent

Dawn

Great place to stay!! Awesome restaurants!! Very clean!! Will stay there again next time I’m in Vegas and will highly recommend to my friends.
Stayed 2 nights in May 2024
Response from KD on 20 May 2024
Thank you for your review. We truly appreciate it!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy ride to the Sphere
Stayed 2 nights in May 2024
Response from Ana on 20 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from tg on 21 May 2024
Good Evening, Thnak you for you wonderful review we appreciate your business.

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from Ana on 20 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Melisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
40 minutes to check in at 6 pm was ridiculous.
Stayed 1 night in May 2024
Response from K on 20 May 2024
Thanks for staying with us. We appreciate your feedback!We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here a few times and every single time it’s been a wonderful experience. Looking forward to staying again in June!
Stayed 1 night in May 2024
Response from Ana on 20 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ashley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great for our short weekend, room just needed a bit cleaning. Room was a little dirty when we go there. Overall it was very nice and close to everything
Stayed 2 nights in May 2024
Response from Ana on 19 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around!
Stayed 1 night in May 2024
Response from Ana on 19 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy the beautiful landscaping, quiet clean comfy room. Great pool, friendly helpful staff. Its relatively affordable as nice and close to the strip that it is
Stayed 1 night in May 2024
Response from KD on 19 May 2024
Thank you for your review. We truly appreciate it!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great for the sights we planned to visit
Stayed 2 nights in May 2024
Response from KD on 19 May 2024
Thank you for your review. We truly appreciate it! .

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security guard directing us where to park was very friendly and helpful. Was an excellent first impression.
Stayed 1 night in May 2024
Response from Queency on 19 May 2024
Good morning John,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Only a ten minute walk to the centre of the strip. Felt much more intimate than the larger hotels. Rooms felt twice the size of some of some of the strip hotels with separate bath and shower facilities. Good choice of bars and restaurants and all reasonably priced. The staff were all friendly and helpful, and the evening entertainment was spot on.
Stayed 8 nights in May 2024
Response from Queency on 19 May 2024
Good morning David,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. Staff was helpful. The grounds were nice. We are staying here again in our next visit.
Stayed 1 night in May 2024
Response from Queency on 19 May 2024
Good morning Susan,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

Bradshaw

Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing property, close to everything and lots to do on the property
Stayed 4 nights in Mar 2024
Response from Queency on 19 May 2024
Good morning Bradshaw,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

Cornel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Tuscany is always a great experience. Large rooms well equipped property
Stayed 1 night in May 2024
Response from Queency on 19 May 2024
Good morning Cornel,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

Terrence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room were roomy and the staff was great loved it.
Stayed 3 nights in May 2024
Response from Queency on 19 May 2024
Good morning Terrence,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and casino
Stayed 4 nights in Apr 2024
Response from Queency on 19 May 2024
Good morning James,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

Danielle Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. For a smaller barely off the strip hotel we were comfortable and the pool was lovely. Relaxing and we would return again.
Stayed 4 nights in Apr 2024
Response from Queency on 19 May 2024
Good morning Damelle Marie,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

8/10 Good

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic rooms
Stayed 15 nights in Apr 2024
Response from Queency on 19 May 2024
Good morning June,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

6/10 Okay

michael

Travelled with family and small children
Liked: Cleanliness, staff & service
Food was terrible
Stayed 2 nights in May 2024
Response from KD on 19 May 2024
Thank you for your review. We truly appreciate it! We do apologize for any inconvenience that may had occurred.

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was wonderful in every way! Staff were above and beyond happy and helpful. Food in all restaurants was top notch. Casino is amazing. Just can’t say enough of how awesome our time at Tuscany was! We will be back!!
Stayed 3 nights in May 2024
Response from Ana on 20 May 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (myself, my wife and our son) stayed at Tuscany Suites and Casino for 6 nights and we enjoyed overall the place. The hotel is located off the strip but at a short distance (about .5 miles) from the Strip. It has a resort type format with multiple buildings spread around. We found the staff at the reception desk welcoming and helpful. The room was particularly large and included a good refrigerator. Moreover the hotel has an outside pool and a pretty good fitness center and a good café and d restaurant. The staff was very helpful in allowing us to move to a different room to avoid a smell of recently placed new carpets and also to approve a late check out. An incident that happened toward the end of our visit was very troubling. My wife left an envelope with money in her carry on that stayed all the time in our room. The envelope with the money disappeared, probably a day or two before our checking out, something that my wife was able to determine conclusively once we've got home. We lodged a complaint with the Security at the hotel and we reported the theft on line with the Las Vegas Police Department. Evidently it was unwise to leave the envelope in a carry on. But beyond the loss of money the idea that somebody entered our room and opened the carry on and searched the pockets and stole the envelope with the money is very upsetting. It would have been nice had the hotel management expressed its sympathy for the violation of our privacy.
Response from KD on 20 May 2024
Thank you for your review. We truly appreciate it! We do apologize for any inconvenience that may had occurred.

10/10 Excellent

CHARLES

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for off the Strip
Stayed 2 nights in May 2024
Response from Queency on 19 May 2024
Good morning Charles,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

6/10 Okay

Amornica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Big change after 21 yrs, it’s still clean But shampoo and conditioner are empty, also so early in the morning they’re knocking to clean. I just wish the beds are Queen and not double that’s why my son end up sleeping on the floor, I felt so bad coz it’s his 21st birthday 😌
Stayed 1 night in May 2024
Response from AP on 18 May 2024
Thank you for your review! We apologize for any inconvenience caused!

10/10 Excellent

Dinning

Stayed 2 nights in May 2024
Response from AP on 18 May 2024
thank you for staying with us

8/10 Good

Gavino Favis, Marysville

Liked: Cleanliness, staff & service, property conditions & facilities
Large room
Stayed 7 nights in Apr 2024
Response from Ana on 20 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

PHILIPP

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from AP on 18 May 2024
Thank you for staying with us.

10/10 Excellent

Adela

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was amazing
Stayed 1 night in May 2024
Response from Queency on 16 May 2024
Good afternoon Adela,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

6/10 Okay

viktor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
20-25 min walk to the strip sidewalk closed due construction
Stayed 3 nights in May 2024
Response from Queency on 16 May 2024
Good afternoon Viktor,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, facilities looked great, wish we could have stayed longer
Stayed 1 night in May 2024
Response from A.P on 15 May 2024
Thank you for your kind review. We are so happy to hear you enjoyed your stay with us. We hope to see you sometime in the future!

10/10 Excellent

Sharon, Guast

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love parking close to the room and how convenient the property is located in walking distance to the strip.
Stayed 2 nights in May 2024
Response from KD on 15 May 2024
Thank you for your kind review. We are so happy to hear you enjoyed your stay with us. We hope to see you sometime in the future!

8/10 Good

Ira

I would recommend this place to others coming to Las Vegas. Convient location, nice staff, if you wanted you wouldn’t have to go anywhere else.
Stayed 2 nights in May 2024
Response from KD on 15 May 2024
Thank you for your kind review. We are so happy to hear you enjoyed your stay with us. We hope to see you sometime in the future!

10/10 Excellent

joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2024
Response from KD on 15 May 2024
Thank you for your kind review. We are so happy to hear you enjoyed your stay with us. We hope to see you sometime in the future!

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time! Great service! We’ll be back!
Stayed 4 nights in May 2024
Response from Kat on 14 May 2024
Good Evening, Thank you for your wonderful review we appreciate your business.

8/10 Good

Jeri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had some issues when we first arrived. Had to go to the front desk multiple times the safe didn’t work. The refrigerator didn’t work and the air conditioner didn’t work after that was all resolved. Things were fine, but still kind of a pain
Stayed 3 nights in May 2024
Response from KD on 15 May 2024
Thank you for your review!

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from KD on 15 May 2024
Thank you for your kind review. We are so happy to hear you enjoyed your stay with us. We hope to see you sometime in the future!

8/10 Good

Edward, Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from KD on 15 May 2024
Thank you for your kind review. We are so happy to hear you enjoyed your stay with us. We hope to see you sometime in the future!

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and refreshed Quiet
Stayed 3 nights in May 2024
Response from Queency on 14 May 2024
Good evening Robert,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

Dang truong sa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in May 2024
Response from Queency on 14 May 2024
Good evening Dang Truong Sa,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

Daphne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was family-friendly (we requested a free crib and a microwave) and it was apartment style as well. My family and I will definitely be back and have found a new place to stay when we visit Las Vegas!
Stayed 1 night in May 2024
Response from a on 13 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Wendy, Fontana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about Tuscany. The room was very nice, and room service on point! They cleaned our room daily. The Casino was nice, staff were great! It’s a GEM and our room had a perfect view of the Sphere. We enjoyed the view and will return!
Stayed 2 nights in May 2024
Response from Ana on 13 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jessy, Hillsboro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place that was affordable!
Stayed 1 night in May 2024
Response from Queency on 12 May 2024
Good morning Jessy,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Vegas!
Stayed 6 nights in May 2024
Response from Queency on 12 May 2024
Good morning Brittany,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

Lisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Close but not too close to the strip. Will stay here again
Stayed 4 nights in May 2024
Response from Queency on 12 May 2024
Good morning Lisa,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good bang for your buck!
Stayed 1 night in May 2024
Response from Queency on 12 May 2024
Good morning Jeffrey,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

Irina, discovery bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wery nice hotel!
Stayed 4 nights in Mar 2024
Response from Queency on 12 May 2024
Good morning Irina,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

10/10 Excellent

David, Woodbridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room as nice and clean. The staff cleaned up each day without disruption. The size of the room was great as well.
Stayed 3 nights in May 2024
Response from Queency on 11 May 2024
Good afternoon David,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino

4/10 Poor

Shubh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from a on 13 May 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful comfortable place to stay. The price was great for the value. definitely stay here again. The
Stayed 1 night in May 2024
Response from Queency on 11 May 2024
Good afternoon Nancy,We thank you for the positive feedback and look forward to a future stay with us.Thank you and safe travels,Queency W.Guest Service AgentTuscany Suites and Casino