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Reviews of Hyatt Place Las Vegas at Silverton Village

3 out of 5
Hyatt Place Las Vegas at Silverton Village
8380 Dean Martin Drive, Las Vegas, NV

Reviews

9.2

Wonderful

Rating 10 - Excellent. 567 out of 776 reviews" "
Rating 8 - Good. 131 out of 776 reviews" "
Rating 6 - Okay. 34 out of 776 reviews" "
Rating 4 - Poor. 18 out of 776 reviews" "
Rating 2 - Terrible. 26 out of 776 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff on Check in. She is really kind and very nice.
Stayed 1 night in May 2024

10/10 Excellent

Bao

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer care and service
Stayed 1 night in May 2024

10/10 Excellent

Jimeka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The staff was always kind &prepared to care for you. Wonderful and clean interior &exterior. The cafe the hotel hosts was clean, spacious &the food was excellent. Security doors after hours like many others make you feel safe cause no one without a key card can enter. Thank you for all your hard work &caring for your guest. My first time in Vegas and it left a great impression on me for the rest of the trip.
Stayed 3 nights in May 2024

8/10 Good

Samantha

Stayed 1 night in May 2024

10/10 Excellent

Quinnol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room design. And I appreciated the cleanliness of the property and Room. The safe clean room did not go unnoticed..thank you Hyatt
Stayed 2 nights in May 2024

8/10 Good

Edgar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Excellent service, nice hotel, the pool area was awesome and private, the only detail would be the mattress, mine had an overused side, like sleeping in a hammock ( but not that confortable)
Stayed 1 night in May 2024

10/10 Excellent

K'nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy and fast. Lobby is immaculate. Rooms are great, water pressure and temperature was fantastic. Staff was helpful. Morning breakfast had options for all and check out is at noon which is unheard of in the hotel industry if you ask me.
Stayed 1 night in Apr 2024

10/10 Excellent

Audrey

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Apr 2024

10/10 Excellent

lalayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how clean the property was and how convenient its location was with stores and places to visit!
Stayed 1 night in Apr 2024

10/10 Excellent

Alan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, convenient location next to food and away from the craziness of the strip.
Stayed 1 night in Apr 2024

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel so much! So relaxing, and really nice rooms! Definitely coming back!
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Stayed 1 night in Mar 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, comfortable and nicely updated
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Sharlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property staff is amazing. We stopped here after failed travel plans exhausted.. super happy to find this place.
Stayed 1 night in Mar 2024

10/10 Excellent

brad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked easy parking at hotel no fee, great staff 5 stars. Off the main strip!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Nathan

it was quick and good deal
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Guihan

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Desmond

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property smelled of wet dog in the lobbie and rotten egg on the elevator. Anybody with allergy issues would struggle here could only handle 2 of 5 days and had to change hotels. The spa was over chlorinated as well and the front desk might as well had been empty. Our room was also not ready at time of check in. Avoid ! Avoid !
Stayed 5 nights in Jan 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except pull out couch smelled of weed.
Stayed 1 night in Jan 2024

8/10 Good

Sheila

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel but if you are traveling with a pet the $75.00 pet fee per day is excessive. Most hotels charge less.
Stayed 1 night in Jan 2024
Response from JC on 22 Jan 2024
Hello Sheila,Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay. We appreciate the feedback and hope to be of service to you again in the near future! The pet fee of 75 is a one time fee up to 6 nights. It would not be per day. Please let us know if you have any questions. Thank you!

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun time
Nice stay. We all enjoyed it. Our 4-leg critter enjoyed it to.
Stayed 1 night in Jan 2024
Response from JC on 22 Jan 2024
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

TIffany

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful and close to the mermaids at Silverton.

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, modern comfortable rooms
This hotel is located adjacent to Silverton / Bass Pro Shop. Easy access in & out, the room was well sized and appointed. Very enjoyable stay. Would 10/10 stay here again.
Stayed 1 night in Jan 2024
Response from JC on 22 Jan 2024
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

fernanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Amazing experience. The staff is very friendly, the bedroom is clean and comfortable and the breakfast is wonderful!
Stayed 1 night in Dec 2023
Response from JC on 22 Jan 2024
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Darlene

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from JC on 22 Jan 2024
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ros
Great. Everything nice.
Stayed 3 nights in Dec 2023
Response from JC on 22 Jan 2024
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from JC on 22 Jan 2024
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

8/10 Good

Almaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from JC on 22 Jan 2024
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

2/10 Terrible

Lara

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
I was very disappointed that the hot tub was broken again and the shower water was not hot.
Stayed 2 nights in Dec 2023

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from JC on 22 Jan 2024
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from JC on 22 Jan 2024
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from JC on 22 Jan 2024
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from JC on 22 Jan 2024
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

8/10 Good

Mary, Missoula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were clean, nice room, and friendly staff. Only complaint is dog area doesn’t really exist. Only a dirt area with rocks that got into my puppy’s feet. Poop bag dispenser was empty and the same trash was there for at least two days, until I brought that to their attention. They are dog friendly though. Glad we had parking lots to walk in at least.
Stayed 2 nights in Dec 2023

8/10 Good

Lana R

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No complimentary water in the room. Bathroom is tiny, not good for 2 people trying to get ready in the morning.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

8/10 Good

Jackie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness was remarkable, the continental breakfast was very impressive.
Stayed 2 nights in Dec 2023
Response from JC on 22 Jan 2024
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Eduardo C., Ontario

Stayed 1 night in Dec 2023
Response from JC on 22 Jan 2024
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Pam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from JC on 22 Jan 2024
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
Stayed 2 nights in Dec 2023
Response from JC on 22 Jan 2024
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Disaster
Had a water main break so smelled musty and the staff was rude because of the problems they were having - said since Sunday they have been in a nightmare No food available and the water pressure was pathetic - not a Hilton like hotel it’s a refaced one star hotel with a Hilton sign out front
Stayed 1 night in Nov 2023
Response from Vanessa on 16 Dec 2023
I am sorry you are having a bad experience with your stay. We are not a Hilton property so I'm confused as to why you are stating there is a Hilton sign out front. This is the Hyatt property and I do not recall a water main break on property.

2/10 Terrible

Susan, Basalt

Travelled with family, Travelled with pets
Disliked: Staff & service
I have stayed here before and it was fine and pet friendly. I booked a room here and was turned away because we had a cat. I still had to pay for the room and had to book another room in a scramble that WOULD take the cat. Further, they did not help us find another room or make any suggestions for a hotel chain that DID take cats. We made some calls and learned La Quinta will accept cats. The hotel would not refund our money. Needless to say, I am done with this hotel chain and my husband and I travel a LOT.
Stayed 1 night in Nov 2023

10/10 Excellent

Adolph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms was nicely decorated and the bed was very comfortable.
Stayed 1 night in Dec 2023
Response from JC on 22 Jan 2024
Thank you for choosing the Hyatt Place Las Vegas Silverton for your stay! We appreciate the feedback and hope to be of service to you again in the near future!

2/10 Terrible

Jacqueline

Stayed 1 night in Dec 2023