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Reviews of Cannery Hotel & Casino

3.5 out of 5
Cannery Hotel & Casino
2121 E Craig Rd, North Las Vegas, NV

Reviews

8.6

Excellent

Rating 10 - Excellent. 740 out of 1363 reviews" "
Rating 8 - Good. 377 out of 1363 reviews" "
Rating 6 - Okay. 140 out of 1363 reviews" "
Rating 4 - Poor. 60 out of 1363 reviews" "
Rating 2 - Terrible. 46 out of 1363 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out! Staff very friendly and helpful!
Stayed 5 nights in May 2024

8/10 Good

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to speedway decent staff services
Stayed 6 nights in May 2024

8/10 Good

Mandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean quiet of the strip great staff. Not crazy about all the smoking in the Casino.
Stayed 2 nights in May 2024

2/10 Terrible

ada

Disliked: Property conditions & facilities
Not safe
Stayed 4 nights in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
clean, safe and quite
Stayed 3 nights in May 2024

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Julian, Prunedale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would stay again during a future vacation.
Stayed 4 nights in May 2024

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Smoke areas is too strong
Stayed 2 nights in May 2024
Response from Nick G. on 24 May 2024
Hi Gwendolyn,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

6/10 Okay

Elisabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities
It’s was ok
Stayed 1 night in May 2024
Response from Nick G. on 23 May 2024
Hi Elisabeth,We appreciate you taking the time to provide a rating. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service.

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in May 2024
Response from Nick G. on 23 May 2024
Hi Enrique,Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

10/10 Excellent

Lisa, Farmington

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, smaller scale casino that quickly connects you to everything in NLV
Stayed 5 nights in May 2024
Response from Nick G. on 23 May 2024
Hi Lisa,Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

6/10 Okay

Christian Clyde, La Puente

Travelled with partner
Liked: Cleanliness, staff & service
The staff, check-in and out process and location are great. The biggest issue? The rooms are freezing and have no way to control the temperature. The fridge was also freezing to a point where our food was frozen and sodas exploded. Coffee and hot water was broken.
Stayed 1 night in May 2024
Response from Nick G. on 22 May 2024
Hi Christian,We appreciate you taking the time to provide a rating. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service.

8/10 Good

Julian, Prunedale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Nick G. on 22 May 2024
Hi Julian,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

10/10 Excellent

Alexander, Van Nuys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before EDC
Stayed 1 night in May 2024
Response from Nick G. on 21 May 2024
Hi Alex,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

10/10 Excellent

Natalia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed here for EDC, we had an amazing experience all around. Great room, diverse food options. Highly recommended this hotel,
Stayed 3 nights in May 2024
Response from Nick G. on 21 May 2024
Hi Natalia,We're thrilled to hear you enjoyed your visit to our property, and we hope to welcome you back again soon for another five-star experience.

10/10 Excellent

Linda M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the ease of an early check in. Also the security of no one beyond the room hallway without a room carr
Stayed 1 night in May 2024
Response from Nick G. on 21 May 2024
Hi Linda,Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities
Great but needs free weights in the gym 😎
Stayed 2 nights in May 2024
Response from Nick G. on 20 May 2024
Hi Jake,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

10/10 Excellent

Desire

Stayed 1 night in May 2024
Response from Nick G. on 15 May 2024
Hi Desire,Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

2/10 Terrible

Wanda

Stayed 6 nights in May 2024
Response from Nick G. on 15 May 2024
Hi Wanda,We're disappointed to see your experience wasn't perfect and would like to learn more so we can help. Please contact us directly through our official property website.

10/10 Excellent

Joy

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Nick G. on 15 May 2024
Hi Joy,Thanks for taking the time to share your rating. We hope to welcome you back again in the future.

8/10 Good

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Y
Stayed 1 night in Apr 2024
Response from Nick G. on 15 May 2024
Hi Ronald,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

6/10 Okay

Audrey

Stayed 2 nights in May 2024
Response from Nick G. on 7 May 2024
Hi Audrey,Thanks for taking the time to share your rating. We hope your next visit is even better than your last!

8/10 Good

eric

Travelled with family
Liked: Staff & service, amenities
Place usually isn’t too bad but this time we stayed on 1st floor it was noisy all night and room wasn’t super clean.
Stayed 1 night in May 2024
Response from Nick G. on 6 May 2024
Hi Eric,We appreciate you taking the time to provide a rating. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service.

8/10 Good

Mikayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get served drinks while gambling. Waitresses never came to us.
Stayed 3 nights in Apr 2024
Response from Nick G. on 3 May 2024
Hi Mikayla,Thank you for your rating. Our goal is to provide our guests with excellent experiences during every visit and your feedback is very much appreciated.

10/10 Excellent

William

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has become my go to spot when traveling to Vegas. Close to family and far away from the congestion of the strip. If you just need an affordable place to sleep comfortably, souronded by many dinning options, and don't mind the drive to the strip, this is the spot.
Stayed 1 night in Apr 2024
Response from Nick G. on 3 May 2024
Hi William,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, amenities
Paid for a room with a King bed; had to settle for a room with 2 Queen beds. A refund of the cost difference was not offered to me.
Stayed 1 night in Apr 2024
Response from Nick G. on 30 Apr 2024
Hi John,We appreciate you taking the time to share your rating, and we hope to welcome you back in the future for a five-star experience.

8/10 Good

Aarron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Nick G. on 30 Apr 2024
We appreciate you taking the time to provide positive feedback from your recent visit and we're already looking forward to your next trip!

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nick G. on 29 Apr 2024
Hi Yolanda,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

4/10 Poor

Kathleen

Disliked: Staff & service, amenities
Housekeepers are so loud, starting at around 5am they are singing and yelling through the hallways. The shops/restaurants aren’t open when the hours say they are. Front desk service is not helpful or friendly. However, the employees at Java, Steak ‘n Shake, and Victory’s are amazing and friendly
Stayed 4 nights in Apr 2024
Response from Nick G. on 29 Apr 2024
Hi Kathleen,We appreciate you taking the time to provide a rating. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service.

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, very clean older hotel and casino with lots of updated amenities. Steak & shake is great! Clean, quiet room
Stayed 1 night in Apr 2024
Response from Nick G. on 26 Apr 2024
Hi Chris,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easy access from freeway and in a central location for food
Stayed 2 nights in Apr 2024
Response from Nick G. on 25 Apr 2024
Hi Thomas,Thank you for sharing your wonderful experience with us! We eagerly look forward to seeing you again soon to provide more excellent service!

8/10 Good

David, Fullerton

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience for the two rooms we had. The only complaints we had: 1. Shower water pressure! Both rooms had good hot water, but the pressure was very low and made getting really clean more difficult than it needed to be! 2. For a six day race at the close by Las Vegas Motor Speedway, the Victory restaurant needs to have the full breakfast menu available a little before 7:00am! We have to be at the track before 8:00am and the MUCH SMALLER late night and menu is inadequate for ordering breakfast every morning! Overall, we enjoyed our stay. We always stay here when racing at the LVMS!
Stayed 5 nights in Apr 2024
Response from Nick G. on 22 Apr 2024
Hi David,Thanks for taking the time to share your rating. We hope to welcome you back again in the future.

8/10 Good

Diana

The rooms were clean and nice and beds were comfortable. My only complaint is I’m a first thing in the morning coffee drinker and the fact that you had to go down into the casino for coffee was a pain. If they don’t want to put coffee in the rooms they should have it available on each floor like the ice.
Stayed 3 nights in Apr 2024
Response from Nick G. on 22 Apr 2024
Hi Diana,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

6/10 Okay

joseph, madison

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Really disappointed that the hot tub was closed and we didn’t know, That was our reason for booking this place, we wanted to sit in the hot tub after a long day, and to make it worse the pool didn’t open until 9am which was after we had to leave.
Stayed 1 night in Apr 2024
Response from Nick G. on 22 Apr 2024
Hi Joseph,Thanks for taking the time to share your rating. We hope your next visit is even better than your last!

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nick G. on 22 Apr 2024
Hi Vivian,Thank you for sharing your wonderful experience with us! We eagerly look forward to seeing you again soon to provide more excellent service!

8/10 Good

Ollga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nick G. on 22 Apr 2024
Hi Ollga,Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

10/10 Excellent

Matthew

Stayed 1 night in Apr 2024
Response from Nick G. on 15 May 2024
Hi Matthew,Thanks for taking the time to share your rating. We hope to welcome you back again in the future.

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nick G. on 22 Apr 2024
Hi Leonor,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out
Stayed 1 night in Mar 2024
Response from Nick G. on 19 Apr 2024
Hi Thomas,Thank you for sharing your wonderful experience with us! We eagerly look forward to seeing you again soon to provide more excellent service!

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, property conditions & facilities
I got a good nights sleep.
Stayed 1 night in Apr 2024
Response from Nick G. on 19 Apr 2024
Hi Margot,Thanks for sharing your positive experience! We value your patronage and hope to serve you again soon with great guest service.

6/10 Okay

Sergio

Stayed 1 night in Apr 2024
Response from Nick G. on 7 May 2024
Hi Sergio,Thanks for taking the time to share your rating. We hope your next visit is even better than your last!

10/10 Excellent

David, Fullerton

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We regularly stay here when we are racing at the Strip at LVMS
Stayed 1 night in Apr 2024
Response from Cannery Hotel & Casino on 17 Apr 2024
Thank you for rating us five stars, David! We are delighted to see you enjoyed your experience and we look forward to your next visit.

8/10 Good

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
I love the buffalo chicken sandwich I ate that every night of my stay , it was delicious, highly recommended it 🙌
Stayed 3 nights in Apr 2024
Response from Cannery Hotel & Casino on 17 Apr 2024
We appreciate your review and feedback, and we are looking forward to the opportunity to serve you again. Thank you, Clinton!

10/10 Excellent

Kellie

Stayed 1 night in Apr 2024
Response from Nick G. on 7 May 2024
Hi Kellie,Thank you for sharing your wonderful experience with us! We eagerly look forward to seeing you again soon to provide more excellent service!

10/10 Excellent

Cliff

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely nothing bad to say loved the place will stay many more times in the future. A
Stayed 4 nights in Apr 2024
Response from Cannery Hotel & Casino on 16 Apr 2024
We appreciate you taking the time to share your positive experience with us, Cliff. We value your patronage and hope to have the pleasure of serving you again in the near future with our guest service.

10/10 Excellent

Susan Le

Liked: Cleanliness
Awesome
Stayed 5 nights in Apr 2024
Response from Cannery Hotel & Casino on 16 Apr 2024
Thanks so much for sharing your feedback about our service, Susan. We're glad to hear that our team's performance exceeded your expectations.

8/10 Good

Stanley

Business traveller
Liked: Cleanliness, staff & service
need more dining options, the Victory has seemed to go downhill since my last visit.
Stayed 3 nights in Apr 2024
Response from Cannery Hotel & Casino on 16 Apr 2024
Thanks for your feedback and for taking the time to leave us a rating, Stanley. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

10/10 Excellent

warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cannery Hotel & Casino on 16 Apr 2024
Thank you so much for the five-star rating, Warren! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

8/10 Good

Jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Nellis Air Force Base. Several restaurants on-site and tons more in walking distance.
Stayed 1 night in Apr 2024
Response from Nick G. on 13 Apr 2024
Hi Jen,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.