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Reviews of La Quinta Inn & Suites by Wyndham Orlando Lake Mary

2.5 out of 5
La Quinta Inn & Suites by Wyndham Orlando Lake Mary
1060 Greenwood Blvd, Lake Mary, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 850 out of 1669 reviews" "
Rating 8 - Good. 444 out of 1669 reviews" "
Rating 6 - Okay. 192 out of 1669 reviews" "
Rating 4 - Poor. 107 out of 1669 reviews" "
Rating 2 - Terrible. 76 out of 1669 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in May 2024

10/10 Excellent

Shawna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Even if you heard noise while in the hall you didn’t hear it in your room! Quiet sleeping.
Stayed 3 nights in May 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service
Location is great. Hotel staff was very hospitable. Property could use maintenance as the other elevator was out of order for the duration of my stay.
Stayed 5 nights in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The housekeepers didn't speak English so didn't even understand basic requests for service.
Stayed 2 nights in May 2024
Response from lq mgmt on 25 May 2024
Dear Robert, thanks for staying with us and giving us your feedback so we can improve our services in the future,thanks

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one-week, nice rooms, clean and quiet. My only comment is about the elevators. One was out the entire week and the other should be kept in better conditions. Thank You
Stayed 4 nights in May 2024
Response from lq mgmt on 26 May 2024
Dear Rene, thanks for your great feedback

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, fairly close to Sanford airport.
Stayed 1 night in May 2024
Response from lq mgmt on 25 May 2024
Dear Lori , thanks for staying with us

8/10 Good

Christine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Complimentary breakfast was very good. Staff was friendly. Didn’t like that my bed was not ever made by housekeeping staff during my 4 night stay.
Stayed 4 nights in May 2024
Response from lq mgmt on 26 May 2024
Dear Christine, thanks for staying with us and giving your feedback so we can improve our services in the future,thanks

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfy beds
Stayed 1 night in May 2024
Response from lq mgmt on 26 May 2024
Dear Michael, thanks for staying with us

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and the staff was very friendly.
Stayed 3 nights in May 2024
Response from lq mgmt on 26 May 2024
Dear Kent, thanks for your great feedback

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was easy enough the rooms were nice just the limited elevators one was broken so you had to walk the full length of the hotel our room was the opposite side on the fifth floor carrying luggage was just frustrating everything else seems to be fine
Stayed 2 nights in May 2024
Response from lq mgmt on 26 May 2024
Dear Mathew, We regret that your stay with us did not met your expectation but we will work hard so similar issue won't happen again ,thanks

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from lq mgmt on 26 May 2024
Dear Nicole, thanks for staying with us

8/10 Good

DAVID, South Bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and nice location ….. just showing a little age. Staff was very nice.
Stayed 2 nights in May 2024
Response from lq mgmt on 26 May 2024
Dear David, thanks for staying with us

8/10 Good

Iryna

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024
Response from lq mgmt on 25 May 2024
Dear Iryna, thanks for staying with us

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
The room we were given was in an older part of the hotel, which we did not know until we checked out. Some of the light switches in our room didn't work, but the lamps worked just fine, so there was adequate lighting. There was a funky smell coming from the AC, which we eventually just got used to (didn't spend a ton of time in the room outside of sleeping). The tub showed some signs of aging and there were not amenities that I would just expect in every hotel room (ex: a safe). Kinda sucked that the elevator closest to our room was out of order, but what can you do?! Otherwise, our stay was pleasant. Breakfast was sufficient; nothing mind-blowing. Pool and hot tub temps were relaxing and comfortable. Very friendly staff that were very helpful throughout our stay.
Stayed 5 nights in May 2024
Response from lq mgmt on 26 May 2024
Dear brian , thanks for staying with us and giving us your feedback So we can improve our services in the future

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet was too low!
Stayed 1 night in May 2024
Response from lq mgmt on 26 May 2024
Dear Richard, thanks for staying with us and giving us your feedback

8/10 Good

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Couple roaches but thats to be expected in fla. Price was good. Our bathroom sink did not drain properly had to put qtips in the drain to keep it open. The breakfast was good.
Stayed 7 nights in Apr 2024
Response from lq mgmt on 26 May 2024
Dear Marsha, Dear Ingrid, thanks for staying with us and giving us your feedback

8/10 Good

Leland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby end elevator out of service
Stayed 1 night in Apr 2024
Response from lq mgmt on 26 May 2024
Dear Leland, We glad you took time giving your feedback so we can improve our services in the future,thanks

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great value for the money 8/10. Location is a little tucked away which is nice. Mildly walkable if it's not hot and you're typically a walker or runner otherwise driving or Lyft/Uber is very reasonably priced option. Plenty of restaurants within 5-10 min. Only negatives were the sound of the A/C cutting on and off, the AC is louder than average AC and does not seem to have adjustable control settings. Other annoying thing was the rooms are designed so that adjoining rooms can be connected for families or groups. Negative of this is it sounded like someone was in my room, but it was just the neighbors and they woke up early unfortunately. They should have heavy mats or long pillows that lay at the base of the doors to damper and block sound.
Stayed 1 night in May 2024
Response from lq mint on 26 May 2024
Dear Ryan thanks for staying with us and giving us your feedback so we can improve our services in the future,thanks

10/10 Excellent

Uta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations, clean and very helpful staff. Will certainly return.
Stayed 1 night in May 2024
Response from lq mgmt on 26 May 2024
Dear Uta, thanks for staying with us and giving us your feedback

8/10 Good

Sunni

Stayed 1 night in May 2024
Response from LQ MGMT on 25 May 2024
Dear Sunni, thanks for your great feedback

10/10 Excellent

Kami

Liked: Cleanliness, staff & service, property conditions & facilities
Just beautiful area and motel very very nice.
Stayed 1 night in May 2024
Response from lq mgmt on 26 May 2024
Dear Kami, thanks for staying with us and giving us your feedback

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on and off highway. Comfortable for an overnight stay.
Stayed 1 night in May 2024
Response from lq mgmt on 26 May 2024
Dear Ingrid, thanks for staying with us and giving us your feedback

8/10 Good

Gail

Very friendly desk clerk.
Stayed 1 night in May 2024
Response from lq mgmt on 26 May 2024
Dear Gail, thanks for staying with us and giving us your feedback

10/10 Excellent

PATRICIA, Selma

Liked: Cleanliness, staff & service, property conditions & facilities
Stay every month here.
Stayed 4 nights in Apr 2024
Response from lq mgmt on 26 May 2024
Dear Patricia, thanks for staying with us and giving us your feedback

8/10 Good

Leanne

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from lq mgmt on 26 May 2024
Dear Leanne, thanks for staying with us and giving us your feedback

4/10 Poor

Marc

Stayed 1 night in Apr 2024
Response from lq mgmt on 26 May 2024
Dear Marc, We regret that your stay with us did not met your expectation but we will work hard so similar issue won't happen again ,thanks

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was okay but the elevator was out of service so I had to walk to the other side of the hotel with my cases and then walk back across to the original side to get to my room in order to use their one working elevator. Had to travel back outside after taking everything up to place a parking pass in my car. I would have preferred to just give my license plate like most places to save me a trip back out. I was exhausted after 9 hours of driving and just wanted to settle in at that point. Bed was decent and the pillows were perfect. Water pressure was okay and soap choices were good Breakfast was also good (and hot) but it would have been a nice treat to have more bananas available (always gone very early during breakfast time) and a yogurt choice available. That said, other than the inconvenience of the elevator, it was a good value for the money.
Stayed 2 nights in Apr 2024
Response from lq mgmt on 1 May 2024
Dear Sharon, thanks for staying with us

8/10 Good

Yamel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from lq mgmt on 1 May 2024
Dear Yamel, thanks for staying with us

8/10 Good

Sharief

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love the breakfast option. I only have one complaint or better yet a suggestion... update your TV's to WIFI 50"-65" tv's that you can be casted to from any mobile device such as any smart phone, tablet and/or laptop computer.
Stayed 9 nights in Apr 2024
Response from lq mgmt on 1 May 2024
Dear Sharief, thanks for staying with us

2/10 Terrible

Brock

Stayed 1 night in Apr 2024
Response from lq mgmt on 26 May 2024
Dear brock, , We regret that your stay with us did not met your expectation but we will work hard so similar issue won't happen again ,thanks

10/10 Excellent

Aneatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Apr 2024
Response from lq mgmt on 1 May 2024
Dear Aneatha, thanks for staying with us

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and in great condition
Stayed 1 night in Apr 2024
Response from lq mgmt on 1 May 2024
Dear C, thanks for staying with us

8/10 Good

Violeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place, close to shopping and dining, polite and helpful staff, no charge for parking.
Stayed 4 nights in Apr 2024
Response from lq mgmt on 1 May 2024
Dear Violeta, thanks for staying with us

10/10 Excellent

Courtney, Plentywood

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Our tv in our hotel wasn’t working and the guy at the desk and the general manager came in to help get it fixed for us. They made sure to go above and beyond for our stay!
Stayed 1 night in Apr 2024
Response from lq mgmt on 1 May 2024
Dear Courtney, thanks for staying with us

10/10 Excellent

Dolores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated comfy
Stayed 1 night in Apr 2024
Response from lq mgmt on 1 May 2024
Dear Dolores, thanks for your great feedback

8/10 Good

Ruben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Other than the main elevator being out of service, my stay was very good. Location was very peaceful and convenient to many restaurants.
Stayed 4 nights in Apr 2024
Response from lq mgmt on 23 Apr 2024
Dear Ruben, We glad that you took time giving us your feedback so we can improve our services in the future,thanks

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient 😃
Stayed 4 nights in Apr 2024
Response from lq mgmt on 23 Apr 2024
Dear Susan, thanks for staying with us

8/10 Good

Robert

Travelled with family
They were having issues with both elevators which made things difficult with bags and rooms on the third floor
Stayed 2 nights in Apr 2024
Response from lq mgmt on 23 Apr 2024
Dear Robert, We regret that you had issue during your stay with us but we will work hard with our staff so similar issues don't happen again, thanks

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. Will stay again.
Stayed 1 night in Apr 2024
Response from lq mgmt on 23 Apr 2024
Dear Kathleen, thanks for staying with us

2/10 Terrible

Rosalinda

Disliked: Cleanliness, staff & service, property conditions & facilities
It had old vomit on the carpeted floor in our room. There was fingernail clippings & a lego toy on the floor. The towels were dirty they had not been changed. The hotel room window was very dirty you could barely see out. The elevator was out of service & I’m recovering from surgery I can’t use stairs yet. The bed is old you can feel coils in your back. It was a terrible experience & were very disappointed!
Stayed 2 nights in Apr 2024
Response from lq mgmt on 23 Apr 2024
Dear Rosalinda, We regret that your stay with us did not met your expectation . we will work with our staff so similar issue don't happen again ,thanks

8/10 Good

angela, Brownsburg

Stayed 1 night in Mar 2024
Response from lq mgmt on 26 May 2024
Dear Angela, thanks for staying with us and giving us your feedback

8/10 Good

angela, Brownsburg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and well maintained property. I have stayed twice and rooms are great!
Stayed 1 night in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear Angela, thanks for your great feedback

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really great. We have stayed at many LaQuinta Inns over the years and this was the best over all. I had one slight problem.. The shower wasn't working well and the handheld shower didn't work at all. Other then that, everything was excellent.
Stayed 1 night in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear Joe, thanks for your great feedback

8/10 Good

Jose

Travelled with partner
Liked: Staff & service, property conditions & facilities
The breakfast is now that great
Stayed 2 nights in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear Jose, thanks for staying with us

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear Lorna, thanks for staying with us and see you soon, thanks

10/10 Excellent

nader

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good
Stayed 2 nights in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear Nader, thanks for your great 5

10/10 Excellent

John, Columbus

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking can be a challenge if you come in late, but that may depend on events. But generally a good stay.
Stayed 3 nights in Feb 2024
Response from lq mgmt on 19 Apr 2024
Dear John, thanks for your great 5

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear Katie, thanks for staying with us and giving us your great feedback ,thanks

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear Susan, thanks for staying with us

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear John, thanks for your great feedback