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Reviews of Motel 6 Kokomo, IN

2 out of 5
Motel 6 Kokomo, IN
2808 S Reed Rd, Kokomo, IN

Reviews

6.0
Rating 10 - Excellent. 79 out of 477 reviews" "
Rating 8 - Good. 117 out of 477 reviews" "
Rating 6 - Okay. 101 out of 477 reviews" "
Rating 4 - Poor. 69 out of 477 reviews" "
Rating 2 - Terrible. 111 out of 477 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting, had bed bugs and cockroaches. Couldn't get a refund of any kind and no receipt was available to be given
Stayed 1 night in May 2024

2/10 Terrible

james

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First of all its a non smoking hotel. Walk in and the while place smelled so bad .our room was filthy.our bathroom was like a dirty truck stop bathroom. We kept or socks on while walking around the room and put our shhoes on in the bathroom .,smelled like urine our sovks wrre black in a matter of minutes!!! Will never stay there again. We ant full refund
Stayed 2 nights in May 2024
Response from Brand Experience Team on 13 May 2024
Hi James, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

2/10 Terrible

Christina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Emilie

Travelled with family
Too high price for condition of room.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 13 May 2024
Hi Emilie, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Scott

Stayed 1 night in Apr 2024

2/10 Terrible

edwy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super dirty
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Edwy, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 Poor

Becca

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was not clean and had roaches. Curtains and window were very dirty. TV had 5 channels. Was cheap for a reason.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Becca, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cigarette smoke and burn holes everywhere utterly disgusting
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Martin, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

2/10 Terrible

Henry

Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Awful place, do not go unless you enjoy being in an episode of Cops.
Stayed 22 nights in Mar 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Henry, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Elvis Jones

Liked: Staff & service
Everything
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi Elvis,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

10/10 Excellent

Baddies

Travelled with group
Liked: Cleanliness, amenities
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 11 Mar 2024
Hi Baddies,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
The non smoking property was filled with smoke upon entering. The room was the most filthy room I have ever stayed in and I was in a desperate situation with little choice during an ice storm or I would have kept moving on even though it was non refundable when I booked it. It shouldn't be too much to expect to remove the previous peoples hair and bodily fluids from the tub, toilet, sink, bed and floor prior to renting to someone else.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb 2024
Hi Michael,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Jay, Denver

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room hasn’t been cleaned for a long while. Different pubes and hairs around shower, sink and toilet. Fecal stains in and on toilet. Dirty floors, sex stains of numerous variety on bedding. Clearly housekeeping is not a normal thing done daily to all their rooms.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Jay,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was enjoyable I ate at all the places I liked everything from Bob evens to McDonald's and more
Stayed 6 nights in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

John

Business traveller
All good
Stayed 3 nights in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi John,Thank you for the perfect rating!! Maz K.#Team6

2/10 Terrible

Noel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting, smells like filth and cigarettes. Found black hair in the bedding and the towels. Worst hotel I’ve ever stayed in.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 13 Feb 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 29 Jan 2024
Hi Sean,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

2/10 Terrible

Megan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Tinisha

Liked: Staff & service
Ok, but not great
Room had roaches, and it was a non smoking room but the blanket had cigarette burns. Other than that it was ok. Only stayed cause it was free and I wasn't going to be there a whole lot of time.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Sean

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches
Stayed 1 night in Dec 2023
Response from Nancy Y. on 23 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

diane

Business traveller
Helpful staff
Stayed 3 nights in Jan 2024
Response from Nancy Y. on 23 Jan 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

Ryan

Disliked: Cleanliness, property conditions & facilities
Dirty nasty motel, smelled like cigarette smoke and had cigarette burns in the bed sheets
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Ryan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Andrew

Disliked: Cleanliness
Stayed 6 nights in Dec 2023

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Troy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Never again, this place is bad!!!
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 7 Dec 2023
Hi Troy,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Merle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023

8/10 Good

Vanessa

Business traveller
Liked: Cleanliness, staff & service, room comfort
It's was good except it had a pet smell in the room
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 7 Dec 2023
Hi Vanessa,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

6/10 Okay

Justin

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
Staff was friendly but rooms had no microwave or refrigerator
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Justin,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

6/10 Okay

Elsie

Travelled with pets
It was Motel 6. It was clean and pretty quiet. Cant ask for much more than that.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Elsie, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Joe

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
The front desk is helpful and friendly. The only thing I can say is they have to finish up some of their updates like door hinges. In internet, my only issue was the internet and a little housekeeping. But for the most part I would stay here again
Stayed 11 nights in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Joe, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too many people running through the hall. Woke up to people yelling in the middle of the night. Woke up and seen a cockroach on the table. Blanket had burn hole in it.
Stayed 1 night in Nov 2023

6/10 Okay

DeCarlo

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Stay was just okay...the fact that i didn't have a microwave are refrigerator in my room was bad but it was very affordable and that was a huge plus. I'll definitely stay again.
Stayed 5 nights in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi DeCarlo,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Nikolas

Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Roaches
Infested with roaches, theyre everywhere
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Traveler,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

douglas

Disliked: Property conditions & facilities
Noisy and entrance doors to hallway did not lock.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The one thing i didn't like was the open bathroom and no shower curtain
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 13 Nov 2023
Hi John,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi DanielThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Amanda

Travelled with family
Disliked: Property conditions & facilities
Not a place I will stay again.
The room size was great but it smelled like smoke and there were holes in the comforter. I won’t stay there again but the lady at the front desk was very nice.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Amanda,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Collin

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Collin,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Tammie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

MARK, INDIANAPOLIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and inexpensive. Seriously: I prefer laminate floors.
Stayed 1 night in Sep 2023
Response from Nancy Y. on 17 Oct 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Derek

Stayed 1 night in Sep 2023

10/10 Excellent

shelley

Stayed 1 night in Sep 2023

6/10 Okay

Deborah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hippie fest trip
The room smelled like stale beer and cigarettes. No table for you to eat or sit at. The pictures i seen online had a refrigerator our room didn't. The lights were on a timer and kept shutting off. I could hear everything going on around us. It wasn't bad but not what i was hoping for. Would i stay there again probably not.
Stayed 1 night in Sep 2023

6/10 Okay

MILLIE

Stayed 2 nights in Sep 2023

6/10 Okay

WILLIAM

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Karen

Disliked: Property conditions & facilities
The room was clean except for the window curtains being stained. There was a sizeable hole in the blanket. The cable TV wasn't working and we were not told about that on check-in. They said "they were working on it" when we inquired. The police arrived that night and made a bust of some sort a room or two down from our room which was disruptive with some wall banging and squad car lights flashing. We could not get the heat to work in the room. The only saving grace was the price.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 29 Sept 2023
Hi Karen, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

8/10 Good

Kristi

Liked: Cleanliness, staff & service
Fix the laundry machines asap
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Kristi,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6