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Reviews of Manteo at Eldorado Resort

3.5 out of 5
Manteo at Eldorado Resort
3762 Lakeshore Rd, Kelowna, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1003 reviews" "
Rating 8 - Good. 262 out of 1003 reviews" "
Rating 6 - Okay. 84 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Travelled with partner
Thoroughly enjoyed!!! Only suggestion might be a microwave, otherwise perfect!!!!
Stayed 2 nights in May 2024

4/10 Poor

Camilla

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Why do staff put a grandmother and her little granddaughter in a room next to 4 young adults. There was music and partying for hours. I called the front desk several times but no one answered. Eventually at 3:15am someone answered. She said I should have called earlier. I said I tried. Plus the room was large with a king bed which was great, but the bathroom was ridiculously little. I had to step in the tub to close the door. The bathroom sink is outside which was just a sink. No space to put toiletries. It didn’t make sense to pay this large fee to have such a large room and no space in the bathroom or sink. I won’t stay here again.
Stayed 1 night in May 2024

6/10 Okay

Manjinder

Disliked: Staff & service
service was very poor .there were no bath towels in the washroom when we asked ot took them 2 hour to send towels in the room after 2 calls
Stayed 1 night in May 2024

8/10 Good

Tersoo

Travelled with family and small children
Liked: Staff & service, amenities
Nice well run resort. Our Villa flooded during our stay but this was promptly fixed. A kids club or activities for the kids would be great
Stayed 3 nights in May 2024

10/10 Excellent

Karen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable and well-appointed stay and we love that we can bring our beloved pups to stay with us.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived Burrowing Owl was being served in the lobby for the Friday night free wine and appetizer event. A lovely way to end a long drive and start a quick getaway.
Stayed 2 nights in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bartender. Had the Casey south side. Delicious dinner. Good sleeping. Wonderful scenery of the water
Stayed 3 nights in Apr 2024

10/10 Excellent

Tani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Marieme on 16 May 2024
Dear Tani,Thank you for the great rating.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 Excellent

QINGXING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lakeview is amazing!
Stayed 5 nights in Apr 2024
Response from Marieme-Front Office Manager on 5 May 2024
Dear guest,Thank you for the great review.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
It was so beautiful. The staff is amazing. They helped iut so much. They made the stay worth it and will go back again. Everthing was great.
Stayed 2 nights in May 2024
Response from Marieme-Front Office Manager on 5 May 2024
Dear Darwin,Thank you for your kind words about our staff.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 Excellent

jen

Stayed 1 night in May 2024

10/10 Excellent

David

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the lake
Stayed 1 night in May 2024
Response from Marieme-Front Office Manager on 5 May 2024
Dear David,Thank you for the great rating.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards,

10/10 Excellent

Derek

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Facilities are getting slightly dated. But very good hotel, nice staff and great pool and beach.
Stayed 3 nights in Apr 2024
Response from Marieme-Front Office Manager on 5 May 2024
Dear Derek,Thank you for the great review.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

4/10 Poor

Maria

Business traveller, Travelled with partner
When I was booking a room , nowhere on the website was mentioned that they have a bath sink in the main room, separately from bathroom Which made me feel uncomfortable I’ve tried to ask for replacement for that type of room, but all they could do is give me an upgrade for $150 extra
Stayed 3 nights in Apr 2024
Response from Marieme-Front Office Manager on 5 May 2024
Dear Maria,Thank you for taking the time to leave us a review.We sincerely apologies about the inconvenience.We will make sure to use your feedback to improve and get better.We hope to have the opportunity to welcome you back and change your impressions,Warm Regards

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing experience. Quick check in/out, all the amenities I needed and the to DIE for view of Lake Okanagan. Parking can be problematic (limited spaces) and no microwave in room option was disappointing. However there was one available in the pantry area so not a total loss. Would recommend Manteo for a getaway for sure.
Stayed 2 nights in Apr 2024
Response from Summer T on 30 Apr 2024
Dear Peter,Thank you for choosing us and for the incredible rating! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every experience at Eldorado Resort exceptional and memorable.We hope to welcome you back to our resort in the future!

8/10 Good

Jonathan, Mission

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 2 nights in Mar 2024
Response from Summer T on 30 Apr 2024
Dear Jonathan,Thank you for choosing us and for the incredible rating! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every experience at Eldorado Resort exceptional and memorable.We hope to welcome you back to our resort in the future!

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest hotel I've stayed in a long time! Beautiful lake views. Not the best sound proofing, but would definitely come back.
Stayed 1 night in Apr 2024
Response from Summer T on 30 Apr 2024
Dear Sarah,Thank you for choosing us and for the incredible rating! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every experience at Eldorado Resort exceptional and memorable.We hope to welcome you back to our resort in the future!

10/10 Excellent

Theresa

Stayed 1 night in Apr 2024

10/10 Excellent

Stanley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and quiet
Stayed 1 night in Apr 2024
Response from Marieme on 26 Apr 2024
Dear Stanley,Thank you for the five stars rating.Warm Regards,

10/10 Excellent

Guneet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful. Rooms and upholstered furniture could use a deep clean. Views were beautiful. Staff was friendly. It got noisy at times. But apart from that, it was great.
Stayed 3 nights in Apr 2024
Response from Summer T on 30 Apr 2024
Dear Guneet,Thank you for choosing us and for the incredible rating! Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We’ll continue working hard to make every experience at Eldorado Resort exceptional and memorable.We hope to welcome you back to our resort in the future!

10/10 Excellent

Raymonde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marieme on 26 Apr 2024
Dear Raymonde,Thank you for the five stars rating!Warm Regards,

10/10 Excellent

Ramesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort by the lake with excellent views
Stayed 3 nights in Apr 2024
Response from Marieme on 24 Apr 2024
Thank you Ramesh for the five stars rating.We hope to see you again soon!Warm Regards,

8/10 Good

Kayte

Stayed 1 night in Apr 2024
Response from Marieme on 14 May 2024
Dear Kayte,Thank you for the great rating.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards,

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, beautiful walkway, all the in house amenities
Stayed 1 night in Apr 2024
Response from Marieme on 24 Apr 2024
Dear Danielle,Thank you for the great rating.We are glad that you enjoyed your stay at the Resort and hope to see you again soon !Warm Regards,

10/10 Excellent

Safwan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean rooms with lake view balcony. Nice boardwalk inside the property. Also has a tiny private beach.
Stayed 2 nights in Apr 2024
Response from Tobe, Front Office Supervisor on 16 Apr 2024
Dear Mr Nawaz,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Was really good
Stayed 2 nights in Apr 2024
Response from Tobe, Front Office Supervisor on 16 Apr 2024
Dear Mr Wheeler,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Dilshad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 1 night in Apr 2024
Response from Marieme on 24 Apr 2024
Dear Dilshad,Thank you for your kind words.Warm Regards,

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Tobe, Front Office Supervisor on 16 Apr 2024
Dear Mr Seymour,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Wai

Stayed 1 night in Apr 2024
Response from Marieme-Front Office Manager on 5 May 2024
Dear guest,Thank you for the great review.We are glad that you enjoyed your stay and hope to see you again soon!Warm Regards

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Eldorado side and were lucky enough to score a room with a lakeside view. It was absolutely stunning. Every morning I would wake up and nave a cup of Nespresso and watch the sunrise over the mountains and simply marvel at the beautiful water stretched out in either direction as far as I could see. We dined in the Maestro restaurant twice, and both times we were very happy with the food. Although it was their "casual" dining space, it was still very high standards and would have been on par with a very nice Earls as a comparison. We ordered room service from The Lakeside Restaurant a few times and were also very happy with the food. All were delicious and visually appealing. Our only complaint for the whole operation was the phone service. Their switchboard seemed to be a little messy as I wasn't able to reach the desired destination easily, but figured out I would just call front desk all the time and have them direct my call. That seemed to work. All in all, the property is a top notch destination with two indoor pools and two hot tubs to choose from, with a nice little gym, and a private beach to enjoy. I would highly recommend coming here if you're visiting Kelowna. This will be my resort of choice for years to come.
Stayed 6 nights in Apr 2024
Response from Tobe, Front Office Supervisor on 15 Apr 2024
Dear Mr. Grigore,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tobe, Front Office Supervisor on 15 Apr 2024
Dear Mr Bishop,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

William

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staffs!!! Everyone is smiling and looking happy when you walk in the hotel. They have a very good restaurant, staffs are friendly too. Exceptional food options and delicious.
Stayed 2 nights in Mar 2024
Response from Marieme on 10 Apr 2024
Dear William,Thank you for the great review and rating.We are glad that you enjoyed your stay at the Resort and can't wait to welcome you back!Warm Regards,

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location. Beautiful view. Front desk staff obviously were new and not get helpful. Super polite and friendly however! Would stay here again
Stayed 2 nights in Mar 2024
Response from Tobe, Front Office Supervisor on 10 Apr 2024
Dear Ms. Reagles,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean very quiet and comfortable. Needs some cleaning on the outside with dirt, cobwebs on the building. Inside needs some touch up on the walls, tiles ets. Overall very good.
Stayed 1 night in Apr 2024
Response from Tobe, Front Office Supervisor on 9 Apr 2024
Dear Mr. Marton,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Apr 2024
Response from Tobe, Front Office Supervisor on 6 Apr 2024
Dear Mr. Ferreux,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely

10/10 Excellent

Cornelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing was our hotels restaurant was closed the two days we were there.
Stayed 2 nights in Apr 2024
Response from Tobe, Front Office Supervisor on 15 Apr 2024
Dear Mr. Bulau,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Rita

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the rooms and the walkable area Felt very safe. Meals at the Eldorado were very disapointing - breakfast took 1 hour on Saturday and was cold. the Friday night cocktail party y was great fun and the staff was great
Stayed 4 nights in Mar 2024
Response from Marieme on 4 Apr 2024
Dear Rita,Thank you for taking the time to leave us a review.We are glad that you enjoyed your room and had a great time at the Welcome Reception. We will make sure to use your feedback about the restaurant to improve and get better.Warm Regards,

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location on the lake is amazing
Stayed 3 nights in Mar 2024
Response from Marieme on 4 Apr 2024
Thank you Paul for the great review and rating. We hope to see you again soon !Warm Regards.

8/10 Good

NAVDIP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, will definitely come back again!!
Stayed 4 nights in Mar 2024
Response from Tobe, Front Office Supervisor on 1 Apr 2024
Dear Ms. Sidhu,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our entire stay. Perfectly located. Clean rooms. And plenty of parking!
Stayed 3 nights in Mar 2024
Response from Tobe, Front Office Supervisor on 1 Apr 2024
Dear Mr.Guemos,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic scenery , staff , cleanliness and a must stay while in Kelowna . Best value for your hard earned money
Stayed 2 nights in Mar 2024
Response from Marieme on 28 Mar 2024
Dear Devon,Thank you for the great review and rating!We are glad that you enjoyed your stay and can't wait to welcome you back!Warm Regards,

8/10 Good

Jatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Location is quiet
Stayed 2 nights in Mar 2024
Response from Marieme on 11 Apr 2024
Dear Jatinder,Thank you for the great rating.We are glad that you enjoyed the Resort location and hope to see you again soon!Warm Regards,

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Marieme on 28 Mar 2024
Dear Allan,Thank you for the great rating!Warm Regards,

10/10 Excellent

Nooshin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Marieme on 28 Mar 2024
Dear Nooshin,Thank you for the great rating!Warm Regards,

8/10 Good

harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tobe, Front Office Supervisor on 9 Apr 2024
Dear Mr. Minicucci,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, property conditions & facilities
Great views! Rooms could use bit of renovation but overall it was great place to stay for the weekend
Stayed 2 nights in Mar 2024
Response from Tobe, Front Office Supervisor on 17 Mar 2024
Dear Mr Sandhu,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Yvonne

Liked: Staff & service, amenities
Rooms looking tired and dated, and in need of deep cleaning.
Stayed 2 nights in Mar 2024
Response from Tobe, Front Office Supervisor on 12 Mar 2024
Dear Ms. Merrifield,Thank you for taking the time to share your feedback. I will do well to pass your feedback on to the resorts management We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Willette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tobe, Front Office Supervisor on 10 Mar 2024
Dear Ms. Coleman,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Missie

Stayed 1 night in Mar 2024
Response from Marieme on 28 Mar 2024
Dear Missie,Thank you for the great rating!Warm Regards,

10/10 Excellent

Joe

Stayed 1 night in Mar 2024
Response from Marieme on 28 Mar 2024
Dear Joe,Thank you for the great rating!Warm Regards,