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Reviews of Hilton Kansas City Country Club Plaza

4.5 out of 5
Hilton Kansas City Country Club Plaza
770 W 47th St, Kansas City, MO

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1002 reviews" "
Rating 8 - Good. 243 out of 1002 reviews" "
Rating 6 - Okay. 101 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 59 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great! Had a mishap by booking a room for the following week and realized it 30 mins before arrival. Was able to cancel and rebook with no issue. Also arrived early and they had a room ready.
Stayed 1 night in May 2024

8/10 Good

Sharhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay😊
Stayed 1 night in May 2024

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 2 nights in May 2024

10/10 Excellent

Barbara, Auburn Twp.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and professional. The hotel was very clean and comfortable. The breakfast buffet was overpriced and the quality of the items served was mediocre, Very limited selection.
Stayed 2 nights in Apr 2024

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Geraldine

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Hotel is older, needs some TLC. Broken doors into the hotel lobby, area rugs covered with stains, paint chipped walls and rails in elevators. Rooms had a musty smell, and balcony/terrace was dirty. Found ants in room. Shower dripped all night - even after many attempts to close the valve. Beds were clean and comfortable. Staff were friendly and helpful. Location to Country Club for shopping was very close. We had business in the DT and Ubers rides were reasonable about $20 one way. Would not recommend this particular hotel. There is lots of hotels in the area. New Marriott might be a better choice than this one.
Stayed 2 nights in Apr 2024

10/10 Excellent

Keelan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was phenomenal and rooms were great
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Right near country Club plaza
Stayed 1 night in Apr 2024

4/10 Poor

Amanda

Travelled with family
Disliked: Property conditions & facilities
Staff was friendly. Our hvac system was not working. The safe had a low battery which took over 2 hours to fix. No conditioner in shower and during the days we stayed was not checked. On 2/3rd day I requested a refill and it was replaced at that time. For room type and cost, Id recommend the Hampton just west of the Hilton. Or spend a little more for the Intercontinental or Rafael.
Stayed 3 nights in Apr 2024

8/10 Good

Jeff

Stayed 1 night in Apr 2024

6/10 Okay

Jonathan

Travelled with family and small children
Liked: Staff & service
Bathroom toilet seat was stained yellow and who knows how old. Massive vomit looking stain on floor when we walked in. Horrible view we were given looking at AC units on the roof. Good spot but a little rough around the edges.
Stayed 2 nights in Mar 2024

10/10 Excellent

Janaya R

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the area and the property! Plenty of food places to choose from all great options and within walking distance!! Hotel was very clean outside of our towels having hair in them which the staff bought up more towels for replacements!! Manager was AMAZING and went above and beyond for us!!!! Will definitely stay here again!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I loved that they had a bar in the hotel, I love the fact that that they had a indoor pool that went outside to the outdoor pool! That staff was amazing & nice & even the other guests was nice I will definitely be back, the rooms was clean & big & the view was amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Stella, Fairbury

Stayed 1 night in Mar 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Shower did not seem to get hot.
Stayed 2 nights in Mar 2024

10/10 Excellent

Abel Luis Gonzalez

Stayed 2 nights in Mar 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities
So, obviously the Hilton Country Club Plaza is going to be a lovely property, especially due to the location and the price. However, I initially booked the Home 2 Suites, and was informed very last minute they wouldn’t be able to accommodate and was offered the Hilton or IHG for “no additional charge”. No I wasn’t charged additional for the room, but I was charged $50 to park in the garage overnight (my party had two vehicles) and lost out on the complementary breakfast in the morning that would have saved me the nearly $100 it cost for my family to eat breakfast out. (There were six of us). This extra $150 I wasn’t anticipating really cut into our vacation budget. I understand those are Hilton policies, however it is still frustrating to be out those additional costs. Unfortunately, IHG wouldn’t have been any different and I prefer Hilton brands anyway. As such, if I travel again for the event I attended next year, I will probably go a different direction for our hotel of choice.
Stayed 1 night in Mar 2024

10/10 Excellent

Chad

Good spot
Stayed 1 night in Mar 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Amber, Plymouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was amazing .
Stayed 2 nights in Mar 2024

10/10 Excellent

Jasmine

Stayed 2 nights in Mar 2024

10/10 Excellent

Oghenekevwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great place to stay and it’s quiet ! Close to stores and restaurants
Stayed 1 night in Mar 2024

10/10 Excellent

staicia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night front desk staff were so beyond helpful even the security. The only things that I didn’t like were the breakfast staff weren’t very helpful I waited so long to be able to pay and I was confused regarding how the process worked I didn’t know I had to pay for breakfast I was never told and entire time it wasn’t so easy to get their attention or get help from them after I found them. Lastly my room door to get out I got stuck in the room the door jammed in me I couldn’t get it to unlock and open.
Stayed 1 night in Mar 2024

2/10 Terrible

Tatayannah

Travelled with family, Travelled with family and small children
Tv didn’t work on the first room and it has some plumbing problem when someone in different hotel room flushed there toilet it gurgled into my bathroom sink and to top it off someone broke into my car in the parking garage at the hotel
Stayed 2 nights in Feb 2024

10/10 Excellent

brandon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 2 nights in Feb 2024

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that makes exploring the area very easy.
Stayed 1 night in Feb 2024

10/10 Excellent

Marty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Feb 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used to be the Sheraton and I’d stayed there a few times before. It honestly isn’t quite to the standard of most Hiltons. For the price I paid there’s a much nicer hotel close by with better views. We had breakfast in the hotel before we checked out and it was not good or worth the price. The Buffet is a joke and only had your standard continental breakfast items save for the fact that, when I complained, the waitress told me they could make me an omelet, which I took her up on but was still mediocre. My wife ordered French toast and it too was not very good.

10/10 Excellent

Tracy

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Recently renovated and clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

Chelsea

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Vivian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is AWESOME. Kindest staff ever.
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated Pool was fun in the cold!
Stayed 1 night in Feb 2024

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Friendly and easy check-in. It was fast. Everyone was helpful. Rooms are nice and the area has shipping and good food.
Stayed 1 night in Feb 2024

10/10 Excellent

Heather

Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!!! We were able to book a suite, same day, great price, amazing staff!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall was very satisfied with a Services Salinas the only thing I didn’t like was paying for parking. Thank you.
Stayed 2 nights in Jan 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jan 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good from the room to the service to the parking and locations
Stayed 1 night in Jan 2024

10/10 Excellent

BECKY, Wichita

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience all the way around! Hotel was great and surrounded by great restaurants and bars!
Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
This place was great! Good location and the restaurant food was good too!
Stayed 1 night in Jan 2024

8/10 Good

Meg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024