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Reviews of Budget Host Sundowner Motor Inn

2.5 out of 5
Budget Host Sundowner Motor Inn
510 Sd Highway 73, Kadoka, SD

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 158 reviews" "
Rating 8 - Good. 55 out of 158 reviews" "
Rating 6 - Okay. 48 out of 158 reviews" "
Rating 4 - Poor. 20 out of 158 reviews" "
Rating 2 - Terrible. 8 out of 158 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Linda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Office was closed when we arrived around 9 pm. Note on office door advised us to go over to neighboring hotel for check-in. When we returned with room key it was difficult to find our room as it was located in an adjacent building, which we were not told of. Room was fine, clean, comfortable bed. Not good outdoor lighting, especially at adjacent building. Was advertised as continental breakfast 7 am to 930 am. When we arrived at office next morning at 7, office was still closed and, thus, no breakfast.
Stayed 1 night in Sep 2023
Response from Front Desk on 20 Sept 2023
I'm sorry for your disappointment with your stay with us.Our desk clerk failed to communicate the location of your room and the breakfast location. We will be sure to implement improvements in both our customer service and the lighting. Thank you for your review.

6/10 Okay

Kyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
The girls at the front desk were very nice
Stayed 1 night in Aug 2023

6/10 Okay

Gary

Travelled with family
Close to I-90
Stayed 1 night in Jul 2023

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Place is old but I did realized that while booking Pool should be gone from pictures because isn’t operable for years Price high for the condition and breakfast offered However room was clean bathroom too Sheets smelled good Lots of flies in the room -it was the biggest issue
Stayed 1 night in Jul 2023
Response from front desk on 4 Aug 2023
Yes sorry that the pool hasn't been open for awhile and has been removed in amenities. Thank you for your review.

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool not working. Rooms very good. Place to sleep very good
Stayed 1 night in Jul 2023

10/10 Excellent

Oliver

Stayed 1 night in Jul 2023

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the middle of nowhere making it what we needed.
Stayed 1 night in Jul 2023

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
It was alright
Stayed 1 night in Jul 2023
Response from Front Desk on 19 Jul 2023
Thank you for your review

6/10 Okay

Tricia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was clean and staff was friendly but there was no pool and the building was run down
Stayed 1 night in Jul 2023
Response from Front Desk on 19 Jul 2023
Sorry the pool has been out of commission since the yer before covid.We hope to get that back to it's beautiful self but in the meantime it has been removed from the amenities. safe travels!

2/10 Terrible

Heather M

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
One of the main reasons we chose this hotel was for the pool. When we arrived we were told the pool was no longer being maintained/used. The room we booked (family room with additional beds) was over booked and they did not have a room for us. They offered us 2 rooms to make up for this, but one of those rooms was not cleaned from the previous renter. We ended up cramming 6 people in on room with 2 queen beds. The "breakfast" was supposed to be open at 7 AM, but there was nothing there, and coffee wasn't even available until after 8AM. We were VERY disappointed in this hotel and the lack of service provided.
Stayed 1 night in Jul 2023
Response from Front desk on 11 Jul 2023
Thank you for all of your comments. We failed to provide the service of breakfast and the accommodations you were expecting. We have had the pool removed some time ago from amenities but unfortunately it still shows up some places and I am sorry for the dissappointment. We will work to improve on all you have mentioned. Safe travels

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised because I really did not know what to expect at this hotel as it was a last minute booking. The staff was very nice, the room was clean, and I felt safe in the environment.
Stayed 1 night in Jul 2023
Response from Front desk on 11 Jul 2023
Thank you for your review - best of luck in your travels!

10/10 Excellent

dennis

Travelled with family
Liked: Cleanliness, staff & service
Parking was sparse for all the cars but they had other spaces available. I would have appreciated some mechanism to ferry our bags to the room. They were very nice at accommodating us in getting a 1st floor room so my 96 yr young Mom did not have to climb stairs.
Stayed 1 night in Jul 2023

10/10 Excellent

Danielle

Stayed 1 night in Jul 2023

2/10 Terrible

Roland, Joint Base Andrews

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room has leftover food on the floor, so apparently they don’t vacuum. It has an ancient air conditioner that brings the temperature in the room down to about 90° after 3 hours. I booked a room with two queen beds and a twin, but it only came with two queens. They managed to drag an ancient twin folding bed out of a closet that might be older than me. For $160/night, I’d rather be outside. The staff is friendly enough, but the experience in the room is absolutely miserable. I wish I hadn’t ever booked this room. I highly advise everyone to steer clear of this place.
Stayed 1 night in Jul 2023
Response from front desk on 3 Jul 2023
Sorry we failed to meet your expectations. I will pass this on to housekeeping and maintenance on the air conditioner. Safe travels

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Jason

Stayed 1 night in Jun 2023

6/10 Okay

Patricia, GLENDALE

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older hotel. Needs updating and breakfast offered was minimal at best. Hostess miniature donuts and day old bagels.
Stayed 1 night in Jun 2023

6/10 Okay

Amanda

Travelled with family
Passing thru
There were a tonnof flirs in room. No screen on the window. I couldn't her the girls checking in cause they talk soft. It took 2 to check us in. It seemed they didn't really know what they were doing. Says they have a pool but its drained and looks like it hasnt been filled in a few years. They didnt have much for breakfast, but upon check in you got a coupon to restaurant across street for a complimentary coffee and 35% off bill.
Stayed 1 night in Jun 2023
Response from Front desk on 29 Jun 2023
Thank you for your review. I will pass this on to maintenance in regards to the flies and, yes the pool has been removed from amenities. Safe travels!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!
NOTHING LIKE WHAT WAS ADVERTISED ON HOTELS.COM. Terrible service. Ice machine not working. No refrigerator (declined request for getting one). Run down exterior property. A foot of dirty water in locked up pool.
Stayed 1 night in Jun 2023
Response from Front desk on 24 Jun 2023
Thank you for your review. We appreciate your feedback and will work on improving. The pool has been removed from our amenities for several years now and may have been old information so It is unfortunate for that impression.Many rooms have just had new carpet installed and mattresses as well as new bedding. We hope to provide a good nights sleep for our guests but will definitely pass on the information to maintainance.

10/10 Excellent

DAVID, CORYDON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to my next destination. Quiet. Room was comfortable. Wifi works well.
Stayed 1 night in Jun 2023
Response from Front Desk on 15 Jun 2023
Thank you David! Safe travels!

2/10 Terrible

missy

Business traveller
Disliked: Cleanliness, property conditions & facilities
Property was the exact opposite of picture. Run down, in need of repair everywhere!!! Did not feel safe.
Stayed 1 night in Jun 2023
Response from Front desk on 15 Jun 2023
Missy,Sorry we didn't live up to your expectations. Many of the rooms have new carpet, beds, etc. Many windows have been replaced but we do still have some repairs to make from the storms last year. Hope you try us again someday. Safe Travels!

6/10 Okay

Nathan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

ANNIS, MOSCOW

Stayed 1 night in May 2023

8/10 Good

Sandra K

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Dan

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet was clotted and smelled so bad. There were so many fliers in the room.
Stayed 1 night in Aug 2022

6/10 Okay

Bridgett

Travelled with family
Disliked: Property conditions & facilities
No pool
The rooms were fairly clean. The bathroom and the lights function well. Access to a television or cable was not available, and there’s advertisement showing a pool which I was hoping to access. When I got there there is no water in the pool. So that was very disappointing.
Stayed 2 nights in Jul 2022

6/10 Okay

Sonja

Stayed 1 night in Jul 2022

8/10 Good

Shelley

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not really a diamond in the rough
This is an old budget hotel that has been renovated to a large degree. The pool was empty, there were no refrigerator or microwave in the room. The paneling had been recently painted and the carpet appeared nearly new and was clean. The beds were comfortable. Temperature control was managed with a small window unit heat pump the took well over an hour and a half to cool the room down. The facility was basically clean and well maintained, but is clearly an old building. One interesting thing is the proprietor apparently was able to resist the curved shower curtain bar salesman as I saw none of those. Of course, this allowed the shower curtain to continuously stick to my body as I showered. The room prices for the quality of room were not anywhere reasonable. This is clearly a 2/5 star motel, but the rates were at a 4/5 star hotel level. Nonetheless, it was clean, quiet and comfortable. Check-in was very smooth and quick.
Stayed 1 night in Jul 2022
Response from Front Desk on 28 Jul 2022
Thank you John for your review! We appreciate your feedback and will definately pass on the curved bar solution to the manager. Safe travels.

8/10 Good

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than there being no water pressure at all on the second floor. The room was great.
Stayed 1 night in Jul 2022
Response from Front Desk on 28 Jul 2022
Rebecca, sorry about the issue on the water pressure. It was just a valve not fully open that was missed when a new water heater was recently installed. Hope you enjoy the rest of your summer. Safe travels.

4/10 Poor

Virginia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not worth the price they charged..
The women working were great. Friendly and very willing to accommodate. But the conditions weren’t the best. Room was full of flies! We got a fly swatter and killed about 30 before we would even try to go to bed. The sink had a leak at the drain, water all over the floor. The bathroom was clean but water pressure in the morning was nonexistent. Could barely flush the toilets let alone try to take a shower. Talked to a gentleman outside who told us there were three hotels in that area, and this was the best. Pool had rain water in it, but not useable. Office didnt open til 7:30 a.m. and we left before that.
Stayed 1 night in Jul 2022
Response from Front Desk on 28 Jul 2022
Sorry your stay wasn't up to your expectations. We appreciate your feedback and have addressed the water issue and flies. Unfortunately we haven't opened the pool since 2019 but hope to next year. Safe travels!

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Definitely a budget hotel.
After a long day of driving, we made a last minute reservation that resulted in an overbooking for the hotel. We received kind and accommodating customer service to resolve the situation. The hotel is rundown. The pool is a long-distant memory, sitting empty and dilapidated in front of the hotel (I don't know what year that pic is from, but it doesn't seem to be any time recently.) The room was clean to the extent an older room can be. The sheets were itchy, which I think is because they were older and pilly. For us it was the right price for a 12 hour crash before a next day of driving. The breakfast was much more substantial than we expected.
Stayed 1 night in Jul 2022
Response from Front Desk on 28 Jul 2022
Thank you for your review. We did have the pool open in 2019 and hope to again next season. Happy our staff was able to help you out and breakfast helped you on your way. We appreciate your feedback.

4/10 Poor

Douglas

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I knew going in that the motel was old but it could have been maintained. The pool was empty and the desk said it had not worked for years. The bathroom door would not shut. The air-conditioner barely kept up. The advertised breakfast was cereal and roll and was not served until 0800, which drastically reduces number of people that would ever stay if you are on the road.
Stayed 1 night in Jun 2022

6/10 Okay

JOYCE

Travelled with family
It was ok
Stayed 1 night in Jun 2022
Response from Front Desk on 28 Jul 2022
Thank you Joyce for your review.

4/10 Poor

Bruce

Stayed 1 night in Jun 2022
Response from Front Desk on 28 Jul 2022
Thank you for your review!

6/10 Okay

Andrea

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I booked this property because it has a pool. Sadly it's not operational nor has been for quite so.e time. I do wish descriptions were more accurate.
Stayed 1 night in Jun 2022
Response from Front Desk on 28 Jul 2022
Thank you for your review! We appreciate your feedback!

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service
Everything satisfactory at motel. Town very small with no dining options.
Stayed 1 night in Jun 2022
Response from Front Desk on 28 Jul 2022
Thank you for your review! We appreciate your feedback!

8/10 Good

Moses

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off the interstate with friendly staff!!
Stayed 1 night in Jun 2022
Response from Front Desk on 28 Jul 2022
Thank you!

6/10 Okay

JoLynn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth the money
Check was good. The shower had a dead spider and hair with other dead bugs in the room. We were on the 1st floor and could hear every footstep of the people in the room above us. We checked in at night and the light switch didn't work inside the door. I had to walk across the room in the dark to look for a lamp.
Stayed 1 night in Sep 2020

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An OK stay
Room was comfortable, however, the walls were thin so we could everything going on in the next room. Disappointed that our room didn't have a mini fridge.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

J, 406

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very low quality for $175 a night. Low value. Right off interstate.
Stayed 1 night in Aug 2020

4/10 Poor

Mike

Liked: Staff & service
No water in the pool. Desk manager very understanding why we cancelled stay.
Stayed 1 night in Aug 2020