View from room
Check availability

Reviews of Pine Bungalows

4 out of 5
Pine Bungalows
2 Cottonwood Creek Rd, Jasper, AB

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1002 reviews" "
Rating 8 - Good. 192 out of 1002 reviews" "
Rating 6 - Okay. 41 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 8 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. Cabin is well equipped and everything very clean and in very good condition. Lots of wildlife in the surrounding. Excelent location , aprox 5 min from town . We will come back.
Stayed 3 nights in May 2024

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back!
Stayed 2 nights in May 2024

10/10 Excellent

Carly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, very friendly. The cabins were very clean. Amazing view. Loved our stay.
Stayed 2 nights in May 2024

10/10 Excellent

Geetha

Liked: Cleanliness, staff & service, property conditions & facilities
The views and staff were amazing
Stayed 2 nights in May 2024

10/10 Excellent

Greg, Calgary

Travelled with partner
Liked: Property conditions & facilities
Very nice place
Stayed 3 nights in May 2024

8/10 Good

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service
Bungalow was nice, good bed. On-site restaurant was quite good, very unique take on their dishes. Short walk to downtown Jasper, about half an hour at a leisurely pace. Only real downside is there isn't much to do around the property itself. Would use the property again
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located outside the town area which provides privacy. The compound is surrounded by trees, along the river, and animals on the property. The staff are accommodating and friendly.
Stayed 4 nights in May 2024
Response from Victoria on 19 May 2024
Dear Kim,Thank you for taking the time to leave a review regarding your recent experience at our property.We are thrilled you had an enjoyable stay with us!We hope to see you soon.

10/10 Excellent

Tyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on the river and right across from Jasper. Complimentary firewood every day, lovely staff, such a beautiful stay.
Stayed 3 nights in May 2024
Response from Victoria on 19 May 2024
Dear Tyra,Thank you for taking the time to share your experience with us. We are thrilled you had an enjoyable stay!We hope to see you soon at Pine Bungalows.

10/10 Excellent

Mei Han

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs is so friendly and good service. It was very quiet and peaceful. But still able to get to town of Jasper very quickly.
Stayed 2 nights in May 2024

10/10 Excellent

Ro

Stayed 2 nights in May 2024
Response from Victoria on 18 May 2024
Dear Ro,Thank you very much for sharing your experience with us. We are thrilled to hear that you have appreciated your stay. We do our best to make our guests' experience as pleasant and memorable as possible. We hope to see you soon.

10/10 Excellent

Iver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gem! Would prefer to stay in villas next time. The main house was loud- you could hear everything. But the food, the staff, the environment were top notch. Off the beaten path, but easy to get to anywhere. I would recommend this place to everyone.
Stayed 2 nights in May 2024
Response from Victoria on 18 May 2024
Dear Iver,Thank you so much for taking the time to share your experience following your stay here at Pine Bungalows!I am so pleased to hear you found all aspects of your stay enjoyable and we look forward to welcoming you back to our hotel in the not too distant future.Sincerely,

10/10 Excellent

Komal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love how clean and aesthetic the place was! i had severe ocd and doesn’t like to stay in hotels but this was the first place where i enjoyed my stay. thank you so much guys for your hard work!
Stayed 1 night in May 2024
Response from Victoria on 18 May 2024
Dear Komal,Thank you so much for taking the time to share your experience following your stay here at Pine Bungalows.I am so pleased to hear you found all aspects of your stay enjoyable and we look forward to welcoming you back to our hotel in the not too distant future.Sincerely,

10/10 Excellent

Kathy

Travelled with family and small children
Spent just a night in this sweet place! Elk on the road in and wandering near the property! Very exciting! Greeted with a lovely beverage. Staff friendly and helpful. Wish I could have stayed longer!
Stayed 1 night in May 2024
Response from Victoria on 18 May 2024
Dear Kathy,Thank you so much for taking the time to share your experience following your stay here at Pine Bungalows.I am so pleased to hear you found all aspects of your stay enjoyable and we look forward to welcoming you back to our hotel in the not too distant future.Sincerely,

10/10 Excellent

Yasar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strawberry was very well-coming and cabin was spacious and clean, highly recommended.
Stayed 1 night in May 2024
Response from Victoria on 18 May 2024
Dear Yasar,Thank you so much for taking the time to share your experience following your stay here at Pine Bungalows.I am so pleased to hear you found all aspects of your stay enjoyable and we look forward to welcoming you back to our hotel in the not too distant future.Sincerely,

10/10 Excellent

RAJESH, BELLEVUE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Victoria on 18 May 2024
Dear Rajesh,Thank you very much for sharing your experience with us. We are thrilled to hear that you have appreciated your stay. We do our best to make our guests' experience as pleasant and memorable as possible. We hope to see you soon!

10/10 Excellent

Crystal

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pine Bungalows was a beautiful spot and very cozy! I would have loved to stay longer and if in the area I will come back!
Stayed 1 night in May 2024
Response from Victoria on 18 May 2024
Dear Crystal,Thank you so much for taking the time to share your experience following your stay here at Pine Bungalows.I am so pleased to hear you found all aspects of your stay enjoyable and we look forward to welcoming you back to our hotel in the not too distant future.Sincerely,

10/10 Excellent

Kip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. The food at the Bistro was excellent!
Stayed 1 night in May 2024
Response from Victoria on 18 May 2024
Hello Kip,Thank you so much for taking the time to share your experience following your stay here at Pine Bungalows.I am so pleased to hear you found all aspects of your stay enjoyable and we look forward to welcoming you back to our hotel in the not too distant future.Sincerely,

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Victoria on 18 May 2024
Dear Andrew,Thank you very much for sharing your experience with us. We are thrilled to hear that you have appreciated your stay. We do our best to make our guests' experience as pleasant and memorable as possible. We hope to see you soon!

8/10 Good

Roly, Spruce Grove

Travelled with partner
Liked: Staff & service, property conditions & facilities
There was a nice distance between the cabins and the location to Athabasca River is unique compared to other cabins in the area. In floor heating in the bathroom made it comfortable. There were two housekeeping deficiencies: One hygienic and the other a basic room supply.
Stayed 2 nights in May 2024
Response from Victoria on 18 May 2024
Hello Roly,We would like to thank you for sharing your experience. We are thrilled to hear that you had an enjoyable stay. We can assure you that your feedback is very important to us and it has been shared with our management team in order to improve our level of service. We do our best to make our guests' experience as pleasant and memorable as possible.

10/10 Excellent

Cesario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Victoria on 6 May 2024
Cesario,Thank you very much for taking the time to score us. We are thrilled to hear that you had an enjoyable stay.We look forward to welcoming you back to our hotel in the not too distant future at Pine Bungalows!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and customer service. As a solo traveller I felt very safe and comfortable. My room was very clean and comfortable. The dining was wonderful. Unique and tasty dishes that were well prepared and featured small dishes that could be shared by a group or in my case just for me🙂. I was particularly happy they had a great variety of nonalcoholic beverages in addition to the excellent selection of wines and cocktails. Communal fire looked very popular with families. Kids were loving roasting marshmallows and playing together outside. Pine Bungalows would be well suited to all kinds of travellers and I highly recommended it if you are looking for a getaway in Jasper.
Stayed 2 nights in Apr 2024
Response from Victoria on 6 May 2024
Hello Christine, Thank you for taking the time to share your experience about your recent stay.I am glad that you had a memorable stay with us, thank you for kind words. We hope yo welcome you back at Pine Bungalows in a not too distant future.

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Victoria on 30 Apr 2024
Hello Shannon,Thank you for taking the time to score your experience with us! We look forward to seeing you again in a not too distant future at Pine Bungalows.

8/10 Good

Wina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Victoria on 30 Apr 2024
Hello Wina,Thank you for your review! We hope to welcome you back very soon at Pine Bungalows.

6/10 Okay

Gagan

Liked: Cleanliness, staff & service
Should provide all the kitchen amenities
Stayed 2 nights in Apr 2024
Response from Victoria on 30 Apr 2024
Hello Gagan,Thank you for taking the time to leave a review.I am saddened to hear that your stay did not meet your expectations. Could you please let us know what should we improve in the kitchen?

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Your restaurant is very, very good. The manager, Wendy was a delight - cheerful and available for any questions we had. The food was excellent. We had a delightful stay!
Stayed 2 nights in Apr 2024
Response from Victoria on 30 Apr 2024
Hello Barbara,Thank you for leaving a review.We are glad to hear that you enjoyed your stay with us.We hope to see you again very soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
A great spot next to the Athabasca River. So quiet and minutes from Jasper. We had dinner at the bistro and and we can say enough about the food and drinks. Outstanding.
Stayed 2 nights in Apr 2024
Response from Victoria on 30 Apr 2024
Hey Mark,Thank you for taking the time to leave a review!I am glad that you had an enjoyable time at Pine Bungalows and Kumama Bistro.See you soon!

10/10 Excellent

Nigel, Fort McMurray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was awesome. Loved the l9cation along the river. Staff was super friendly and very helpful.
Stayed 3 nights in Apr 2024
Response from Victoria on 30 Apr 2024
Hello Nigel,Thank you for taking the time to share your experience with us, we are glad that you liked Pine Bungalows!We hope to see you again very soon.

10/10 Excellent

Neris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in a great location with friendly staff and great cuisine!
Stayed 3 nights in Apr 2024
Response from Victoria on 25 Apr 2024
Neris,Thank you so much for taking the time to leave a review. We are thrilled to hear you had excellent stay with us! We look forward to welcoming you back in a not too distant future at Pine Bungalows and Kumama Bistro.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Victoria on 25 Apr 2024
Eric,Thank you so much for your review. We are thrilled to hear you had enjoyable stay with us! We look forward to welcoming you back in a not too distant future at Pine Bungalows and Kumama Bistro.

6/10 Okay

Hongwen, Maple Ridge

Stayed 2 nights in Apr 2024
Response from Victoria on 18 May 2024
Dear Hongwen,Thank you very much for scoring your experience with us.I am pleased to hear you found most of the aspects of your stay enjoyable, however any further feedback regarding your experience would be much appreciated as your score shows you were not entirely satisfied. It is important to us to understand where we failed to provide you with an outstanding service so we can make our guest’s experience memorableWe look forward to welcoming you back to our hotel in the not too distant future.Sincerely,

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 2 nights in Apr 2024
Response from Victoria on 19 Apr 2024
Jose,Thank you for your review, we are glad you enjoyed your stay at Pine Bungalows and hope to see you again in a not too distant future.

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Victoria on 16 Apr 2024
Hello Clint,Thank you for taking the time to leave a review.We are glad that you enjoyed your stay with us!We look forward to seeing you again at Pine Bungalows

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property offered all the facilities needed. Service provided by the staff was excellent, both at the reception and the bar in the evening.
Stayed 1 night in Apr 2024
Response from Victoria on 15 Apr 2024
Hello Robin,Thank you for taking the time to leave a review.We are glad you enjoyed your stay with us and we look forward welcoming you back at Pine Bungalows!

10/10 Excellent

Kunsoo, Jersey City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of nature. Firepits near a stream are nice with a view to mountain. Beds are comfortable. Jacuzzi was fantastic. Gym, sauna, and laundry are well maintained.
Stayed 1 night in Apr 2024
Response from Margo, General Manager on 5 Apr 2024
Hello Kunsoo,Although I really appreciate your 5 star review, I'm wondering if you accidentally reviewed the wrong property? We do not have jacuzzi, gym, sauna or laundry! Kind Regards,Margo, General Manager

10/10 Excellent

Anagha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Margo, General Manager on 12 Jan 2024
Thank you for the 5 star review!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Margo, General Manager on 12 Jan 2024
Thank you for the 5 star review!

10/10 Excellent

Marion

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place. So nice to have your car right next to the bungalow. Very comfortable, near dining and shopping. Nice creek near by and lots of elk on the property. Would highly recommend.
Stayed 3 nights in Sep 2023
Response from Margo, General Manager on 12 Jan 2024
Marion,Thank you for the lovely 5 star review. I'm happy to hear you had a great stay with us and we hope to have the opportunity to host you again. Kind Regards, Margo, General Manager

10/10 Excellent

Bridget

Stayed 3 nights in Sep 2023
Response from Victoria on 4 Nov 2023
Good Morning Bridget,Thank you for taking the time to leave a review following your stay at Pine Bungalows.I am glad you had an enjoyable time with us!

10/10 Excellent

Kandyce, Valley Center

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location... Just far enough out of town to be quiet! The river being right there was an added bonus. We stayed in the main building, and it was very comfortable. I think the best thing about staying at Pine Bungalows is the restaurant, Kumama, right there on the premises. We had breakfast there 3 days in a row. What a great menu! Caleb was a great server! Our stay at Pine Bungalows was the highlight of our Canada vacation!
Stayed 3 nights in Oct 2023
Response from Margo, General Manager on 28 Oct 2023
Kandyce,Thank you for the wonderful review. I'm happy to hear you had a great stay and enjoyed our excellent location. I will pass along your compliments to the Kumama team. Kind Regards,Margo, General Manager

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, natural riverfront cabins. Absolutely loved the big comfy bed, warmth of the cabin and the bathroom heated floor is wonderful. A great stay!
Stayed 3 nights in Oct 2023
Response from Margo, General Manager on 28 Oct 2023
Wendy,Thank you for the 5 star review. I'm happy to hear you had a great stay with us and we hope to have the opportunity to welcome you back. Kind Regards,Margo, General Manager

10/10 Excellent

Pradnyesh Vineet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little place outside the town. Good service, good cafe, will visit again.
Stayed 2 nights in Oct 2023
Response from Margo, General Manager on 28 Oct 2023
Pradnyesh,Thank you for the 5 star review. We're happy to hear you had a great visit and look forward to hosting you again. Kind Regards,Margo, General Manager

10/10 Excellent

Abilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay at Pine Bungalows again!
Loved staying outside of town closer to nature!
Stayed 2 nights in Oct 2023
Response from Margo, General Manager on 28 Oct 2023
Thank you for the 10/10 review we hope to have the opportunity to host you again!

10/10 Excellent

Jen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Perfect cabin. Spotless. The service was amazing. So cozy!
Stayed 3 nights in Oct 2023
Response from Margo, General Manager on 28 Oct 2023
Jen,Thank you for the excellent 10/10 review, we're so glad to hear you had a wonderful stay! Kind Regards,Margo, General Manager

10/10 Excellent

Gary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the coziness of the cabins.
Stayed 2 nights in Oct 2023
Response from Margo, General Manager on 28 Oct 2023
Thank you for the 5 star review, we're happy to hear you enjoyed your stay!

10/10 Excellent

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled on the bank of the Athabasca River, Pine Bungalows more than met our expectations. The staff were friendly, attentive, and helpful, and our cabin was perfect. We had a lovely view of the river, loads of windows, the kitchenette was terrific, the bed was comfy, the fireplace was great, and the bathroom floors were heated!!! We will definitely be back!!
Stayed 3 nights in Oct 2023
Response from Margo, General Manager on 28 Oct 2023
Roxanne,Thank you for the excellent 5 star review, we really appreciate it. I'm very pleased to hear that you had an excellent stay with us and we look forward to hosting you again. Kind Regards,Margo, General Manager

8/10 Good

MM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful two-night stay in this charming cabin, and we absolutely loved the fire pit. The staff was friendly, and the accommodations were so cozy.
Stayed 2 nights in Oct 2023
Response from Margo, General Manager on 28 Oct 2023
MM,Thank you for taking the time to give us feedback. I'm pleased to hear you had an enjoyable stay and were well taken care of by our team. Kind Regards,Margo, General Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cabins and the fire pits
Stayed 2 nights in Oct 2023
Response from Margo, General Manager on 24 Oct 2023
Thank you for the 5 star review!

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Margo, General Manager on 24 Oct 2023
Thank you for the 10/10 rating!