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Reviews of Fairfield Inn & Suites by Marriott Huntington

2.5 out of 5
Fairfield Inn & Suites by Marriott Huntington
536 Kinetic Drive, Huntington, WV

Reviews

9.2

Wonderful

Rating 10 - Excellent. 489 out of 745 reviews" "
Rating 8 - Good. 189 out of 745 reviews" "
Rating 6 - Okay. 43 out of 745 reviews" "
Rating 4 - Poor. 10 out of 745 reviews" "
Rating 2 - Terrible. 14 out of 745 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of close restaurants. But it appears to be a new property so that ma change.
Stayed 1 night in May 2024

8/10 Good

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was lacking, but we like the property. Repeat customer
Stayed 1 night in Apr 2024
Response from Michael on 6 May 2024
Marcus, thank you for being a returning guest! It would be helpful to know how the breakfast was different this visit or if in general it needs improving and in what area? Safe Travels

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The little market had good choices.
Stayed 2 nights in Apr 2024
Response from Michael on 30 Apr 2024
Paula, we can pack a lot in a small space, pleased that you enjoyed your stay. Safe travels

10/10 Excellent

Mark

Great
Stayed 1 night in Apr 2024
Response from Michael on 30 Apr 2024
Mark, thank you for the "GREAT" Review! Safe Travels

10/10 Excellent

xiaobing

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Michael on 6 May 2024
xiaobing, thank you for the great rating! Safe Travels

8/10 Good

Aaron

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Everything was pretty good
Stayed 1 night in Apr 2024
Response from Michael on 25 Apr 2024
Aaron, thank you for staying at our hotel.

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet. A really nice place to stay. A little pricey because of hotels in the area being booked up, caused by an event happening close by. But a very nice place. We are staying again in a month while vacationing.
Stayed 2 nights in Apr 2024
Response from Michael on 24 Apr 2024
Dave, thank you for the great review and your understanding about the rates being in the special event tier. We are looking forward to your return. Safe Travels

10/10 Excellent

DEANN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff
Stayed 3 nights in Apr 2024
Response from Michael on 23 Apr 2024
DEANN, thank you for the great review and rating! Safe travels

10/10 Excellent

ROBYN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! The staff were so friendly and always available. The breakfast was good as there were many options. The rooms were nice and clean.
Stayed 1 night in Apr 2024
Response from Michael on 22 Apr 2024
Thank you for the great rating! I am very pleased to learn that the breakfast met your expectations! Safe Travels

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michael on 18 Apr 2024
Gregg, thank for for the 5 out of 5 rating! Safe Travels

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
!
Stayed 2 nights in Apr 2024
Response from Michael on 9 Apr 2024
Michelle, thank you for the 5 out of 5 rating! Safe Travels

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Michael on 10 Apr 2024
David, thank you for selecting our hotel. Safe travels

10/10 Excellent

michael, Fort COllins

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Michael on 9 Apr 2024
Michael, thank you for the perfect rating! Safe Travels

10/10 Excellent

LORNE

Liked: Cleanliness, staff & service, property conditions & facilities
Good over night stop.
Stayed 1 night in Apr 2024
Response from Michael on 9 Apr 2024
Thank you for the great rating, looking forward to having you as a guest again on your next pass through! Safe Travels

10/10 Excellent

Elaine Charles

Stayed 1 night in Apr 2024
Response from Michael on 29 Apr 2024
Elaine, thanks for the 5 out of 5 rating! Safe travels

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with quick access off of the highway but not too close as to hear the traffic. Very clean. Checking in was super fast and friendly. Breakfast was the normal items. Nice eating area with outdoor option that’s beautiful.
Stayed 1 night in Mar 2024
Response from Michael on 5 Apr 2024
Tanya, thank for for the perfect rating and great review! Safe Travels

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a quiet location and had an adequate fitness room. Easy check in as well-- in sum, a nice place for us to rest after a long day driving!
Stayed 1 night in Mar 2024
Response from Michael on 1 Apr 2024
Ruben, I am very happy to hear that our hotel provided you with the rest and relaxation you deserved after a long drive. Safe Travels

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Mar 2024
Response from Michael on 27 Mar 2024
Christopher, thank you for taking the time to rate and review our hotel AND for the perfect 5! Safe Travels

10/10 Excellent

Brundy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Michael on 26 Feb 2024
Brundy, thank you for the perfect 5 out of 5 rating! Safe Travels

10/10 Excellent

Mary, Wheeling

Stayed 1 night in Feb 2024
Response from Michael on 27 Mar 2024
Mary, thank you for the 5 out of 5 rating! Safe Travels

10/10 Excellent

Mason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a cozy stay. The place was very clean and staff was polite and professional. I recommend this location!
Stayed 1 night in Feb 2024
Response from Michael on 19 Feb 2024
Mason, thank you for the perfect 5 out of 5 rating! Safe Travels

8/10 Good

Barry

Liked: Staff & service, property conditions & facilities
Nice stay overall. Not pristine clean in bath tile grout. The building is not noise proofed enough - bring ear buds. Deal directly with the hotel to get the hospital rate if visiting a loved one in the hospital
Stayed 3 nights in Feb 2024
Response from Michael on 16 Feb 2024
Berry, thank you for staying with us. Safe Travels

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay…
Stayed 1 night in Feb 2024
Response from Michael on 15 Feb 2024
David, as a hotelier I can think of no greater compliment than yours! Safe Travels

10/10 Excellent

Brandon

Stayed 1 night in Feb 2024
Response from Michael on 13 Feb 2024
Thank you for the the 10 out of 10 rating! Safe Travels

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick & easy check in Super friendly, helpful staff!
Stayed 1 night in Feb 2024
Response from Michael on 13 Feb 2024
Thank you for the perfect 5 out of 5 rating! Safe travels!

8/10 Good

Nancy

Stayed 1 night in Feb 2024
Response from Michael on 20 Mar 2024
Nancy, thank you for selecting our hotel! Safe Travels

10/10 Excellent

Johnette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Michael on 8 Feb 2024
Johnette, thank you for the perfect 10 out of 10 rating! Safe Travels

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice breakfast. Close to arena for concerts
Stayed 1 night in Feb 2024
Response from Michael on 5 Feb 2024
Brad, thank you for the positive comments and the perfect 5 out of 5 rating! Safe Travels

10/10 Excellent

STANLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very inviting lobby great service at check in.
Stayed 1 night in Jan 2024
Response from Michael on 30 Jan 2024
Stanley, thank you for the 5 perfect rating and review! Save Travels

8/10 Good

Clayton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's an ok Hotel.
The beds in the rooms were too stiff for my comfort and the pillows so small and flat. I didn't sleep well on that bed. I went to breakfast the next morning and it was pretty basic. I paid an egregious amount for my stay and I don't know felt like I got ripped off for the money.
Stayed 1 night in Jan 2024
Response from Michael on 29 Jan 2024
Clayton, I am sorry that our beds were not to your liking, your stay was during a city wide event making the rates at a premium. Safe Travels

8/10 Good

David

Liked: Property conditions & facilities, room comfort
One night, nice and clean, friendly reception,and decent breakfast.
Stayed 1 night in Jan 2024
Response from Michael on 11 Jan 2024
David, thank you for selecting our hotel. Save Travels

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the interstate.
Stayed 4 nights in Dec 2023
Response from Michael on 5 Feb 2024
Mark, thank you for the 5 out of 5 rating! Safe Travels

10/10 Excellent

Michael, Fairfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michael on 3 Jan 2024
Michael, thank you for the 5 out of 5 rating. Safe Travels

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uneasy
I always check for bedbugs when I stay anywhere, only because hotels house a lot of different people… so when I went to check this one, the wall that the headboard is on has something on it, looked like could be smashed bugs, or splatters of something, I did not see any evidence of bedbugs on the bed itself or of bugs anywhere else in the room, whatever this was on the wall just gave me that icky feeling that left me uncomfortable looking at everything, not wanting to place my luggage on the floor or anything the rest of my stay. Everything else did seem perfectly clean,. So i did ease up a little more.
Stayed 1 night in Dec 2023
Response from Michael on 3 Jan 2024
Uneasy, I total understand and admire the actions you take when entering a hotel, they are very practical and smart. I apologize for the reside you found on the headboard and wall; I will make sure the housekeepers are cleaning those areas better. Safe Travels

10/10 Excellent

Edmund

Stayed 1 night in Dec 2023
Response from Michael on 29 Jan 2024
Edmund, thank you for the 5 out of 5 rating! Safe Travels

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great view, quiet and easy to get to.
Stayed 1 night in Dec 2023
Response from Michael on 26 Dec 2023
Elaine, the view is something especially at night, thank you for the perfect 5 out of 5 rating! Safe Travels

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Michael on 23 Dec 2023
Eric, thank you for your perfect 10 out of 10 rating! Safe Travels

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was very accomodating and professional. Room was comfortable, very clean, quiet. Had a peaceful stay. Will definitely stay here again when in the area. They also have a good snack and wine selection available for purchase.
Stayed 1 night in Dec 2023
Response from Michael on 14 Dec 2023
Thank you for the GREAT rating and review! Safe Travels

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Michael on 14 Dec 2023
Eric, thank you for the 10 out of 10 rating! Safe travels.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel sits on top of the hill and is beautiful!
Stayed 1 night in Nov 2023
Response from Michael on 29 Nov 2023
Kelly, thank you for the 5 out of 5 rating! Glad you enjoyed your stay and the view! Save Travels

10/10 Excellent

Kamal

Stayed 1 night in Nov 2023
Response from Michael on 14 Dec 2023
Kamal, thank you for the perfect 5 out of 5 rating! Safe Travels

2/10 Terrible

Angela

Business traveller
Disliked: Property conditions & facilities
Dirty towels still hanging in the bathroom from previous guest. AC unit broken with wires visible hanging out from the unit
Stayed 1 night in Nov 2023
Response from Michael on 24 Nov 2023
Angela, my apologies for your room not being guest ready, I have spoken to the person in charge of inspection that day to prevent it from happening again. Safe Travels

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, like new, great prices
Stayed 1 night in Nov 2023
Response from Michael on 24 Nov 2023
Dale, thank you for the 5 out of 5 rating and review! Safe Travels

10/10 Excellent

Carey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and pillows. Good value too
Stayed 1 night in Nov 2023
Response from Michael on 24 Nov 2023
Carey, thank you for the great rating! Safe Travels

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Michael on 15 Nov 2023
Terry, thank you for the 10 out of 10 rating! Safe Travels

10/10 Excellent

Jerimone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Michael on 15 Nov 2023
Jerimone, thank you for the 5 out of 5 rating! Safe Travels

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, convenient
Stayed 1 night in Oct 2023
Response from Michael on 6 Nov 2023
James, thank you for the Great review and rating! Safe Travels

6/10 Okay

DOUGLAS

Stayed 4 nights in Oct 2023
Response from Michael on 6 Nov 2023
Douglas, thank you for choosing our hotel, with a low rating of 6 something about your stay did not meet your expectations. It would be helpful to what needs to be improved to prevent it from happening again. Safe Travels

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff and the room is spacious and very clean!!!!!
Stayed 1 night in Nov 2023
Response from Michael on 6 Nov 2023
Edward thank you for the GREAT rating and review. Safe Travels

10/10 Excellent

DOUGLAS

Stayed 1 night in Oct 2023
Response from Michael on 30 Oct 2023
Douglas, thank you for the GREAT rating and review! Safe Travels