Exterior
Check availability

Reviews of Hotel Madison & Shenandoah Conference Ctr

3.5 out of 5
Hotel Madison & Shenandoah Conference Ctr
710 S. Main Street, Harrisonburg, VA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 725 out of 1006 reviews" "
Rating 8 - Good. 184 out of 1006 reviews" "
Rating 6 - Okay. 56 out of 1006 reviews" "
Rating 4 - Poor. 27 out of 1006 reviews" "
Rating 2 - Terrible. 14 out of 1006 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only 2 restaurants within walking distance. Fortunately one of them “ Sub station “ had really good food with lots of variety. Stayed 2 nights. Ate at SS 2 nights.
Stayed 1 night in Apr 2024

4/10 Poor

Hwan-ah

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The room was not cleaned. The furniture was covered woth dust. There was hair and half-empty water bottle left on the night table.
Stayed 2 nights in May 2024

10/10 Excellent

Dwayne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, I expected a very comfortable mid-range hotel. I pulled up to a palace. I've stayed in hotels two to three times more expensive that compared. The room was well appointed and the food at the restaurant was good. It was a great stay and a great value.
Stayed 1 night in May 2024

2/10 Terrible

Mary

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perfect and affordable ❤️❤️❤️❤️
Stayed 1 night in May 2024

10/10 Excellent

Makaylah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel except the showers. Whoever was the designer did not think when not installing shower doors. The concept is very faulty and makes the bathroom floor get soaked from the shower water due to nothing keeping it contained.
Stayed 4 nights in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel on the Interstate 81 Shenandoah corridor, I have never had a bad experience. Thestaff is excellent and the staff, mostly from JMU's School of Hospitality really do a phenmoinal job.
Stayed 1 night in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is beyond professional and courteous.
Stayed 1 night in May 2024

8/10 Good

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice place to stay for a short trip for a graduation in the area! All of the staff was incredibly friendly and the cafe was great. Only complaint was the walls in the bathroom and main entrance for our room had various stains like drinks had been spilled on them.
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 4 nights in May 2024

10/10 Excellent

D. Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

sumant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately the WiFi didn't work, my wife and I needed it for a few meetings that were important. It's disappointing that it wasn't resolved during the time we were there.
Stayed 1 night in May 2024

6/10 Okay

Megan

Stayed 1 night in Feb 2024

6/10 Okay

Maxim

Disliked: Cleanliness
Perfect location
Stayed 1 night in May 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale hotel on our daughter’s college campus. We will be back!
Stayed 1 night in May 2024

4/10 Poor

Briana

Travelled with family
Disliked: Cleanliness
Property was average, but the price point does not match the quality. As soon as we exited the elevator on the 5th floor we noticed the unpleasant odor of dirt and mildew. Our room itself smelled strongly of mildew and we eventually realized it was the shower curtain in the bathroom. Both the curtain and the tub were covered in pink mildew.
Stayed 1 night in May 2024

8/10 Good

Kelly

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Friendly check in, restaurant food and service was fantastic. Only complaint is the mattresses are terrible. Hardest bed I’ve ever slept on.
Stayed 1 night in May 2024

8/10 Good

Eric, Center Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Missy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not find the beds/bedding pillows comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin, Bethesda

Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awesome property and SUPER convenient for JMU access. Staff was fantastic, and the place looked brand new. Looking forward to my next visit.
Stayed 1 night in Apr 2024

10/10 Excellent

Ilda

Stayed 1 night in Apr 2024

8/10 Good

Tara

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room was fine. Cleanliness of bathroom was poor. Urine spots on floor. Hair on floor and in shower. Toothpaste spots all over the mirror.
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well tended.
Stayed 1 night in Apr 2024

10/10 Excellent

johana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean and quite. The parking include free EV Charging and we love the restaurant and the pool.
Stayed 1 night in Apr 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. My children are young and it was the perfect stay for us. Very clean, great restaurant inside, amazing staff. We will be staying again.
Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a very pleasant stop during our travels
Stayed 1 night in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Stacey, Midlothian

Stayed 1 night in Mar 2024

10/10 Excellent

MaryJane, medway

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff , hotel and location excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Travelled with partner
Great room!!
Stayed 1 night in Apr 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked having a restaurant/bar in the hotel and we could bring alcohol to our room. The food was very good .The room was clean, quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Staff & service, property conditions & facilities
Exactly what we were looking for after a long trip into town and a rough night in a different hotel last night. Was so happy to see such a spacious, bright room, clean, crisp sheets, and a modern, clean bathroom. Just what we needed!
Stayed 1 night in Apr 2024

8/10 Good

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Carla

Stayed 1 night in Mar 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, staff & service
You can't beat the location of Hotel Madison for access to the JMU Quad. Other than the location, this hotel is very average. The rooms are very sparse and cold looking, and the bedding is on the thin side. No extra blanket is provided in the closet. The furnishings seem cheap. However, our room was clean. Parking was located by the hotel for a fee. Hotel Madison's lobby is definitely a place to be for JMU events like hoco, but there are one or two nicer hotel options if you are just looking for a place to sleep.
Stayed 1 night in Apr 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place when visiting JMU
Stayed 1 night in Apr 2024

8/10 Good

lu

Travelled with partner
Our phone did not work, could not get room service, room key did not work for parking garage. Was given a discount after speaking with a manager at checkout. He was apologetic and nice.
Stayed 2 nights in Mar 2024

6/10 Okay

SHIMEI

Travelled with family and small children
no sofa in the room, a lot of dust on coffemaker. no free breakfast. bathroom door is not good, easy to off, almost hurt my kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Madison Hotel was ideally situated and allowed easy access to JMU. The staff was friendly and efficient. The was clean and well Maintained. Overall, our stay was was excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hotel Madison to take our son on a tour of JMU. The hotel was excellent - very convenient for accessing campus and dining in town. We will return. Loved both hotel and JMU!
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Collin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, close to campus
Stayed 2 nights in Mar 2024

10/10 Excellent

Louise, FAIRFAX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Mar 2024