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Reviews of Comfort Inn & Suites Hampton near Coliseum

3 out of 5
Comfort Inn & Suites Hampton near Coliseum
1551 Hardy Cash Dr, Hampton, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 354 reviews" "
Rating 8 - Good. 87 out of 354 reviews" "
Rating 6 - Okay. 27 out of 354 reviews" "
Rating 4 - Poor. 24 out of 354 reviews" "
Rating 2 - Terrible. 13 out of 354 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Mohammad

Travelled with family
Disliked: Amenities
Not very clean and good rooms
Stayed 3 nights in May 2024

4/10 Poor

Susan

Travelled with partner
This hotel is way overpriced. It is located super conveniently to the Boo Williams Sportscomplex but that it is all it has going for it. Poor service - especially at breakfast. Breakfast was the worst I have ever had at a hotel in this price category.
Stayed 2 nights in May 2024

10/10 Excellent

Karla

Liked: Amenities
Excellent customer service!
Stayed 1 night in May 2024

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities
nice staff and clean
Stayed 2 nights in May 2024

10/10 Excellent

Kim, Rosedale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean/updated property. Would stay here again
Stayed 2 nights in May 2024

10/10 Excellent

Maria, Lancaster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN! FRIENDLY! lets start by saying this is the BEST hotel in Hampton Virginia! The decor, staffing is exceptional everyone nice, breakfast fantastic i absolutely cannot say enough about this hotel 100 stars rating!! Best Expedia experience i ever had!! Keep up the great work ill definitely be back!!
Stayed 2 nights in May 2024

10/10 Excellent

Evan

Very neat and clean
Stayed 1 night in May 2024

10/10 Excellent

Sharmaine, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Hampton University to pick up my daughter to bring her home to Pa for the summer.
Stayed 1 night in May 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the spaciousness of the room. We had a standard 2 queen beds room. The room was modernized somewhat and quite comfortable. The water pressure in the sink wasn't the best, however the shower worked great! I would definitely stay here again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Front desk was great!
Stayed 1 night in May 2024

10/10 Excellent

Bailey

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Paul

Stayed 1 night in Apr 2024

6/10 Okay

Alicia

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
When we walked into our room our toilet was not clean. It still had splatter feces on it. I told the hotel staff I would take care of it because she made it seem like she had no more rooms and no one to clean it.
Stayed 1 night in Apr 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, they just have done updates since I was there two years ago. Only issue is chemicals in pool seemed off balance but at least the heater worked this time 😊
Stayed 3 nights in Apr 2024

10/10 Excellent

Carolyn E.

Stayed 1 night in Apr 2024

10/10 Excellent

Logan

Liked: Cleanliness, amenities, property conditions & facilities
😊
Stayed 2 nights in Apr 2024

10/10 Excellent

Brittni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Haslyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here over and over. It was central to everything, including shopping and many dining options if you're willing to drive 7 minutes down the road. I was in town with my daughter visiting colleges and it was perfect for what we needed. The staff were all friendly and helpful and I would definitely stay here again! My only issue is that the elevators weren't working and we were on the third floor, to be fair however, we were offered the ability to move rooms to lower level which we declined because we liked the location of our room. Don't second guess, it was well worth the stay!
Stayed 2 nights in Apr 2024

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think I was double charged but everything else was fine. I will call to clear this up
Stayed 1 night in Apr 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Joshua

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick easy and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Bridgette

Stayed 2 nights in Dec 2023

10/10 Excellent

Rose, Brambleton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, board games in the lobby was pretty cool, sheets are super soft. Great value!
Stayed 1 night in Apr 2024

10/10 Excellent

William, Ashburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and organized on the interior. The first floor room was quite large, same for the bathroom. We were a bit bummed not to see more Handicap parking. We ended up parking in the rear AFTER I dropped off my wife at the front for easy walking.
Stayed 1 night in Apr 2024

10/10 Excellent

Jon

Stayed 1 night in Apr 2024

6/10 Okay

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were nice and breakfast good. I was very disappointed because when I checked in at 9pm for a 4 day stay in a handicap room the elevator was broken. They could not accommodatee in a first floor room. They did offer a suite room on the 2nd floor. When I checked out the elevator is still broken. This hotel was recently redecorated .but the bathroom door did not close. The hotel pool had a white film floating on top. I wish they called me and let me know about the elevator as it was very difficult for me. They knew I requested accessible room so they should have let me know
Stayed 3 nights in Apr 2024

4/10 Poor

Brian

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The elevator at the hotel was broken. Our rooms were on the 3rd floor. Had to carry out luggage to the 3rd floor and need to take the stairs for two days.
Stayed 2 nights in Apr 2024

8/10 Good

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was close to everything I needed. The staff was nice and helpful. I’ll definitely stay again if I’m in the area.
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay at a good price
Stayed 3 nights in Mar 2024

10/10 Excellent

Kenan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price really enjoyed it . I will be back
Stayed 4 nights in Mar 2024

8/10 Good

Beatrice

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
DID NOT LIKE THE INCIDENTAL FEE OF $150
Stayed 1 night in Mar 2024

10/10 Excellent

Merry, newport news

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice, modern and clean. The front desk people were friendly and helpful when I had an issue with the television- it was resolved quickly. The breakfast was very similar to other hotels and the young lady working there was friendly also and kept the food refilled and hot and the area clean..
Stayed 1 night in Mar 2024

10/10 Excellent

Doni

Liked: Staff & service, property conditions & facilities
Everything was wonderful. Staff friendly, rooms nice and big and very clean
Stayed 2 nights in Mar 2024

8/10 Good

Detira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was nice but that pool was cold
Stayed 2 nights in Mar 2024

10/10 Excellent

De'Adra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how clean and up to date the rooms and hotel was. The staff I encountered was also very pleasant and I will definitely stay again when I go back!
Stayed 4 nights in Mar 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Gregory

Stayed 3 nights in Mar 2024

8/10 Good

Kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great first stay there and the staff were very friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Yadira

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Aronda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

ANDRENNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I had an issue with is the room smell like cigarette smoke but other than that everything else was nice and very clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Takira

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very helpful
Stayed 3 nights in Mar 2024

8/10 Good

Armin and

Liked: Cleanliness, staff & service
It was nice and clean. The employees were friendly and helpful. I would stay there on a return visit.
Stayed 1 night in Feb 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay, gym, pool, friendly and helpful staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

LeiMeredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had been a couple of years since I last stayed here, and the renovations are so nice! The front desk personnel were amazing, and the price was fair! Would recommend and stay again : )
Stayed 1 night in Feb 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient and moderately priced.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff had exceptional service! The room was very nice, spacious and may I add clean. Enjoyed my stay and will be back!
Stayed 1 night in Feb 2024

10/10 Excellent

Page

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in process. Very friendly staff.
Stayed 2 nights in Feb 2024

4/10 Poor

Randy earl

Disliked: Cleanliness
Stayed 4 nights in Feb 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024