All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thanks for a nice stay. I appreciate the cleanliness of the room, and pleasant staff. There was only one small thing that I forgot to mention before I left that the sink in the bathroom needed to have the drain fixed. Minor problem. I will be back!
D.
Stayed 2 nights in May 2024
10/10 Excellent
marsha, Monona
Travelled with group
28 Apr 2024
Wonderful people; quiet sleep; problem getting hot water
Very friendly customer service I will be back next year
Kenya
Stayed 2 nights in Apr 2024
Response from Sheri/Property Manager on 28 Apr 2024
Thank you so much for your feedback. I am happy you have made some memories with us. I am looking forward to having you as our guest in the near future.
We have stayed at the Grant Hill Motel many times before, and we were happy to see the upgrades they had made.
Scott
Stayed 1 night in Apr 2024
Response from Sheri/Property Manager on 22 Apr 2024
Thank you for your feedback. We still have more rooms to work on, we will continue with the upgrade's. Thank you for noticing. I look forward to having you back as our guest in the near future.
Can't say enough about how friendly and helpful Sherry at from desk was. She was very attentive to our needs. Room was nice and clean.
Julie
Stayed 1 night in Apr 2024
Response from Sheri/Property Manager on 17 Apr 2024
Julie, thank you for your kind words and your feedback. I'm happy you made positive memories here in Galena. I really look forward to having you back as our guest again in the near future.
Omg very clean.. we rested very well.. I had just had a procedure and the beds were comfortable and ambiance was peaceful.. the property is exceptionally clean… I would definitely recommend your stay here . Galena is a few minutes away..
Martha Garza
Stayed 2 nights in Apr 2024
Response from Sheri/Property Manager on 5 Apr 2024
Martha, thank you so much for the feedback. I am truly happy that you had a memorable stay with us, considering that you had a procedure and I hope all went well with that. I look forward to having you and your Sister as our guest again in the near future.
This is a very nice motel. The room was clean and well appointed with a microwave and mini fridge. It is very convenient to Galena. Staff was cordial and accommodating.
Lori
Stayed 5 nights in Feb 2024
Response from Sheri/Property Manager on 25 Feb 2024
Thank you Lori, for your feedback. I truly appreciate it. We look forward to having you as our guest again in the future.
Old but very clean. If you have to park out back it is very dark and not well lit.
Tracey
Stayed 1 night in Feb 2024
Response from Sheri/Property Manager on 19 Feb 2024
Thank you for your feedback. We do have rope lighting that should have lit up the walkway, I apologize if it was not working. Glad you enjoyed your stay
Close to town and other attractions, owner was very accommodating and friendly, but of course you're not gonna get a crazy suite for the price point, but my room had clean furniture, little to no dust, a hot shower, and a nice air conditioning unit.. Can't beat it, thank you!
Timothy
Stayed 2 nights in Jan 2024
Response from Sheri/Property Manager on 19 Jan 2024
Thank you for your feedback, we truly appreciate it. I look forward to you staying with us again.
2/10 Terrible
Amber
26 Dec 2023
Disliked: Staff & service
Amber
Stayed 1 night in Dec 2023
Response from Sheri/Property Manager on 19 Jan 2024
Sorry you was not happy with your stay. Perhaps fill me in on the issues. I am always willing to make your stay better, I just need to know more info.
This was our first time staying at Grant Hills and it was very pleasant. The owner was very friendly and helpful when we checked in. The motel is older but very well kept and comfortable. The room was very clean, the beds were comfortable, it had a microwave and refrigerator and it was nicely decorated. It met all our needs and we will definitely come back the next time we’re in Galena.
Elizabeth
Stayed 2 nights in Dec 2023
Response from Sheri/Manager on 11 Dec 2023
Elizabeth - Thank you for your feedback, it truly is appreciated. I will be looking forward to having you as our guest in the near future. I am happy you enjoyed your stay.
Thank you for your feedback, sorry our stay was not as you expected. I sent you a private message, hoping for the input from you as to what you feel needs to be improved.
I have stayed here too many times to count for the last few years, and it stands alone for value, confort, convenience, and conviviality.
Michael
Stayed 5 nights in Nov 2023
Response from Sheri/Property Manager on 19 Jan 2024
Thank you Michael I truly appreciate your feedback. We always look forward to having you and your furbaby stay here with us. I love that you are making memories here.
This motel may not have all the amenities of a bigger hotel but it was very clean, staff was quite friendly, and I felt safe there staying alone. The beds were listed as queens but I'm pretty sure they were full size. There was a microwave and mini refrig in the room. It would have been nice to have a coffee pot, but coffee was offered at the front desk. I noticed picnic tables and firepit out back, but it was Nov. There also is a nice looking outdoor pool, but again, it was Nov during my stay. if you want to save money and just have a clean room and bed...this is your place.
Deborah
Stayed 1 night in Nov 2023
Response from Sheri/Manager on 6 Nov 2023
Thank you for your feedback. You will definitely have to come back in the summertime and enjoy our heated outdoor pool :). We had a busy weekend this weekend full Motel and the fire pit definitely had been used the whole weekend :).
Cute office area. Friendly staff- Room typical for a motel. Got a room with 2 beds, But 2 different mattresses-both extremely uncomfortable. Old- sunk to middle. Pillows flat. Clean bathroom. Great location.
Verified traveller
Stayed 1 night in Nov 2023
Response from Sheri/Manager on 6 Nov 2023
Thank you for your feedback. Sorry about the beds wish I knew which room as I do not sleep in any of the rooms so the only way I know if the mattress needs to be replaced is if someone will let me know.
We had the Queen Room. Everything was very clean and bed was comfy. Checking in was fast and easy. Hotel owner was very friendly. No breakfast, which is totally fine, but she does coffee and hot water for tea every morning. We were in town for a wedding and it was a great priced place to stay very close to the resort and downtown Galena. Def would stay here again!
Verified traveller
Stayed 1 night in Oct 2023
Response from Sheri/Manager on 6 Nov 2023
Thank you for your feedback. I love it knowing that memories were made here. I look forward to having you as our guest again..
Clean, welcoming, has a firepit out back with free firewood that was great! Beautiful and well kept grounds. Now, just know you arent staying at a “Hilton”. Its a “vintage” motel, so keep that it mind!
Jennifer
Stayed 2 nights in Oct 2023
Response from Sheri/Manager on 16 Oct 2023
Thank you for your feedback, I truly appreciate it. You described the Motel perfectly. We look forward to having you back to make more memories.
This is such a cute place. They have done a great job at updating the rooms. We are glad wee booked this place. Very friendly staff. And pet friendly!!
Deanna
Stayed 1 night in Oct 2023
Response from Sheri/Manager on 27 Oct 2023
Thank you for your feedback. Looking forward to having you as our guest again in the future. Home away from home is what we strive for.
Room unsafe without a working deadbolt lock, not just a chain. Shower was ultra slick with no grab bars or sufficient number and placement of non-slip tub stickers to prevent falls. Parking for our room on the back side was ridiculous (not enough spaces). Very clean rooms, though.
Diana
Stayed 3 nights in Sep 2023
Response from Sheri/Manager on 6 Oct 2023
Thank you for your feedback. Deadbolt was fixed. Shower does have the non-slip stickers as you call it. We have certain rooms that have the grab bar usually it is requested. We have 33 rooms here and all of our rooms are usually booked so parking can be a bit of a hassle but it is do able. We do have very clean rooms our Motel has been here since 1955, we work very hard to please our guest.
Our stay at Grant Hills was very pleasant. We were in Galena to attend a family wedding. The motel was just what we needed, and we didn’t have to pay for all the extra amenities that we would not have used elsewhere.
Ronald
Stayed 1 night in Sep 2023
Response from Sheri on 20 Sept 2023
Thank you for your feedback it truly is appreciated.
No breakfast provided, just coffee or tea
hotel is a no frills place, room was smallish but we did have queen bed
not much noise from room to room thru walls
I would stay again if I needed a place to stay while in Galena
Thomas
Stayed 1 night in Sep 2023
Response from Sheri on 20 Sept 2023
Thank you Thomas for your feedback. We truly appreciate it.
The road noise was horrible, unable to sleep and pillows were flat, no support at all. Sidewalks were deteriorating and hard to walk on.
Barb
Stayed 1 night in Sep 2023
Response from Sheri on 20 Sept 2023
Thank you for your feedback. We are a hotel located on Highway 20 noise to be expected. We carry brand new pillows had you requested different pillows we would have been more than happy to accommodate you in this matter. We have been here since 1955, still a work in progress. Sorry you did not enjoy your stay.
Grant Hills is my go-to place when I'm in the Dubuque/Galena area a few times each year. Besides just the cool retro feel, the rooms are always white-glove-test clean and the staff is always the friendliest you'll find. Always glad I stumbled upon this place a few years ago - see you again next Spring!
Steven
Stayed 1 night in Sep 2023
Response from Sheri on 20 Sept 2023
Thank you so much Steven for your feedback. We work very hard at making this a place of good memories and a home away from home atmosphere. I am very happy that you "stumbled" upon our place. See you again in the Spring!
Would always stay here when I come up to Galena, never an issue. But this time around, it was a bit lacking. . . Uncomfortably Thin pillows and bathrooms that needed some attention. . .
Verified traveller
Stayed 1 night in Sep 2023
Response from Sheri on 20 Sept 2023
Thank you for your feedback. Sorry for the issues, they have been addressed. If you are in need of more pillows please feel free to let us know we will accommodate you.
10/10 Excellent
Ruby
Travelled with family
10 Sept 2023
Liked: Amenities
The owner Sheri?? Was wonderful!! Very accommodating. Came early and room was ready so allowed us to check in early. Gave us recommendations for breakfast—Dillon’s(very good). Motel was clean. Has an outdoor pool, fire pit out back and picnic area. Quiet except for some highway noise. Not fancy but reasonably priced. Also has very nice well mannered dogs.
Ruby
Stayed 2 nights in Sep 2023
Response from Sheri on 20 Sept 2023
Thank you Ruby for your feedback. I am looking forward to having you as our guest again in the near future.