Dear Christopher, Thank you for your feedback and for acknowledging our staff's efforts to ensure a positive experience for our guests. We appreciate your suggestion regarding the flooring and will certainly consider it for future improvements. It's great to hear that overall your stay was enjoyable. Your comments are valuable to us as we strive to enhance our facilities. We look forward to welcoming you back to Extended Stay America for another pleasant stay.Sincerely,Hotel Management

Dear Julio, Thank you for your feedback of your stay at Extended Stay America. We appreciate your input regarding the breakfast offerings and cleanliness of the entrance. Ensuring a satisfactory experience for our guests is our priority, and we will review your comments with our team to make necessary improvements. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience during your next visit.Sincerely, Hotel Management

Dear Terry, Thank you for sharing your experience. We apologize for any inconvenience caused by the noise from the nearby freeway during your stay. Ensuring a restful environment for our guests is important to us, and we regret that we fell short of your expectations in this regard. Your feedback will be considered as we continue to strive for improvements. We appreciate your understanding and hope to welcome you back for a more peaceful stay.Sincerely, Hotel Management

Dear daniel, Thank you for sharing your positive experience with us at Extended Stay America. We're thrilled to hear that you had a very good stay at our hotel. Providing exceptional hospitality and a comfortable environment for our guests is our top priority, and it's gratifying to know that we met your expectations. Your satisfaction is our greatest reward, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Management

Dear RICARDO, Thank you for sharing your feedback, and we apologize for the discomfort you experienced during your stay. Ensuring the safety and comfort of our guests is paramount, and we regret that we fell short of your expectations in this regard. We take your concerns seriously and are actively addressing them with our team to improve the overall experience for our guests. We appreciate your insights and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management

Dear Dijon, Thank you for sharing your experience with us! We are delighted you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location and well-maintained property. It was our pleasure to host you, and we look forward to seeing you soon.Sincerely,Hotel Management

Dear Marlon, Thank you for choosing Extended Stay America for your recent accommodation. We are glad you enjoyed your short stay with us, and we appreciate you taking the time to share your review with fellow travelers. We hope to see you again on your next visit to Fort Lauderdale.Sincerely,Hotel Management

Dear Paul, Thank you for the generous review. We are glad we met your expectations for a fantastic stay at Extended Stay America. We hope to have the pleasure of doing so again on your next visit to the area. Sincerely,Hotel Management

Dear Tammy, Thank you for choosing Extended Stay America. We are pleased your overall stay was enjoyable. However, we apologize for the maintenance issues and service lapses during your visit. This does not align with the standards we wish to uphold. We have shared your review appropriately with the relevant team to rectify it for future enhancement. Please know that our team is committed to ensuring a safe and secure environment for all guests. We hope to exceed your expectations on your next visit. We appreciate you bringing this to our attention.Sincerely,Hotel Management

Dear Cathy, We sincerely apologize for not meeting your expectations regarding our ice and complimentary grab-and-go breakfast during your recent stay. Your feedback is incredibly valuable to us, and we regret any inconvenience caused. Regarding the availability of in-room amenities like hairdryers, we will ensure clearer communication upon arrival, and guests will be informed that these items are available at the front desk upon request. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to provide you with a more satisfying experience during your next visit.Sincerely,Hotel Management

Dear Annika, Thank you for reviewing your time with us. Please accept our apologies for your disappointment with the concerns overlooked in your suite during its preparation. We will address this with our housekeeping team, who is already at work, to ensure everything is in order. Also, we will instruct them to recheck the rooms before delivery. Your feedback is vital, as our hotel always prioritizes customer satisfaction. Please return, and we make your next stay with us outstanding.Sincerely,Hotel Management

Dear Maureen, We appreciate you taking the time to write a review about your time with us. Our priority is always to deliver and serve our guests with comfortable accommodations. However, we regret that the condition of the room was not up to our expectations, and we will share these notes with the respective team for further improvement. Also, advise them to double-check the rooms before delivery so these issues do not occur. Please feel free to connect to the hotel for assistance. We hope to serve you again with a better experience! Sincerely,Hotel Management

Dear Sayuri, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Sincerely,Hotel Management

Dear Matthew, Thank you for reviewing our hotel. It is nice you had a satisfactory stay and were pleased with Lydia. We appreciate you pointing out specific items you loved and areas where we can improve. However, we are sorry for the cleanliness issues you encountered, and we will discuss them on a priority basis so that this can be handled carefully. We are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Considering our positive highlights, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management

Dear Kenneth, Thank you for choosing us for your recent stay. We apologize for anything other than a completely satisfying stay. We were unaware of these concerns during your stay; in the future, please know our front desk staff is always available to help, including relocation whenever possible. Your helpful comments will be shared with our team, and we will use them for future improvements. We are grateful for your feedback and hope you will return for the flawless stay you deserve.Sincerely,Hotel Management

Dear Freya, Thank you for choosing us. We regret that we couldn't give you a better impression when you arrived, and we apologize for the delay in getting your suite. We will review this instance with our team and work towards improving our future guest's experience. Additionally, we have also addressed the cleanliness issue with the respective team members. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management

Dear Matthew, Thank you for the feedback regarding your stay in our hotel. Please accept our apologies for any disappointment you felt during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the issue you described. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area.Sincerely,Hotel Management

Dear Brandon, Thank you for choosing us. Please accept our sincerest apologies on behalf of our entire team for not meeting your expectations during your recent stay. We sincerely regret any inconvenience, especially those related to the cleanliness of our hotel, as this is a core focus of our commitment to guest satisfaction. We take your feedback seriously and will address this issue with our housekeeping associates to ensure such lapses do not happen again. We genuinely hope that you will consider giving us another opportunity to serve you in the future so we can provide you with the immaculate and enjoyable experience you deserve and that we are known for.Sincerely,Hotel Management

Dear Tiffany, We apologize for the inconvenience and discomfort you experienced during your stay. The presence of strong odors and noise disturbances are unacceptable, and we regret that your experience fell short of your expectations. Our team takes guest feedback seriously, and we will address these concerns urgently to ensure a more pleasant experience for all our guests. Additionally, we apologize for the discomfort caused by the quality of the bed. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a much-improved experience in the future. Thank you for bringing these matters to our attention.Sincerely,Hotel Management

Dear Thomas, Thank you for reviewing your recent stay with us. We appreciate you pointing out specific items you loved and areas where we can improve. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on your next visit.Sincerely,Hotel Management

Dear TSIPORAH, Thank you for staying with us and sharing your review. While we are pleased to know that our room worked well for you, we apologize for any inconvenience caused by the noise from traffic and the breakfast not meeting your expectations. Your comments are valuable, and we will address these concerns and improve guest experiences. Thank you for your candid feedback, and we hope we can leave you a much better impression on your next visit.Sincerely,Hotel Management