Desk, blackout curtains, iron/ironing board, free WiFi
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Reviews of Ocotillo Inn

2.5 out of 5
Ocotillo Inn
1455 Ocotillo Dr, El Centro, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 130 out of 297 reviews" "
Rating 8 - Good. 96 out of 297 reviews" "
Rating 6 - Okay. 48 out of 297 reviews" "
Rating 4 - Poor. 17 out of 297 reviews" "
Rating 2 - Terrible. 6 out of 297 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Joe

Overall satisfactory.
Stayed 1 night in May 2024
Response from Manager on 14 May 2024
Thank You for staying with us!!

6/10 Okay

Tamara

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I have stayed here a few times and enjoyed each visit. This visit was different and made me change my mind about staying again. I don’t want to state in public what I saw but I felt uncomfortable staying at this location for future visits.
Stayed 1 night in May 2024

8/10 Good

Sofia

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Manager on 9 May 2024
Thank you for staying with us!!

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service. A good value
Stayed 1 night in Apr 2024
Response from Manager on 29 Apr 2024
Thank you for your feedback!!

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, Denny's restaurant next door. Value pricing
Stayed 1 night in Apr 2024
Response from Manager on 29 Apr 2024
Thank You for staying with us!

10/10 Excellent

CeeCee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
(In Room 132) Shower head bad (uneven water flow, drippy), shower curtain rail loose so water went out onto the floor, TERRIBLE shampoo in dispenser (layer of water inside it) and No conditioner to untangle long hair. I'd still recommend and stay here again but bring my own shower stuff. Rooms clean & comfortable, reasonably priced with Great desk clerks & staff!
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Thank you for your feedback!

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocotillio is a very simple quiet place. No frills just basic. Worth the $ paid. This is my go to when i visit in this area.
Stayed 2 nights in Mar 2024
Response from Manager on 1 Apr 2024
Thank you for staying with us we appreciated!!

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was very friendly, helpful, and fast!!
Stayed 1 night in Mar 2024
Response from Manager on 1 Apr 2024
Thank you for staying with us we appreciated!!

10/10 Excellent

Hiwa

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 1 Apr 2024
Thank you for staying with us we appreciated!!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money
Stayed 2 nights in Mar 2024
Response from Manager on 25 Mar 2024
Thank you we appreciated !!

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Location was decent to restaurants and shopping The exterior door was not locked.
Stayed 1 night in Mar 2024
Response from Manager on 25 Mar 2024
Thank You !!

8/10 Good

ziyang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 11 Mar 2024
Thank You for staying with us!!

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024
Response from Manager on 11 Mar 2024
Thank You we appreciated !

6/10 Okay

David

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Manager on 4 Mar 2024
Hope you come back again soon!

4/10 Poor

Xu

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Went to check in at 2.30pm, was told by the guy at reception "check in at 3". I asked to check if any room available so I don't have to wait. He "we are a big facility and we have to go by the rule". I thought I was at MGM Grand or Encore, despite this being a 2 story motel of several dozens of rooms. Facility is old, worn, room smells sewage. Noise from parking lot and snoring from next room were heard clearly.
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Thank You for your feedback!

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on 28 Feb 2024
Thank You for staying, hope you come back soon!

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy. Good value.
Stayed 1 night in Feb 2024
Response from Manager on 26 Feb 2024
Hope you come back again !

8/10 Good

Margaret

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on 26 Feb 2024
Thank You for staying with us!!

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and attention
Stayed 1 night in Feb 2024
Response from MANAGER on 21 Feb 2024
Thank You !! we appreciated.

8/10 Good

Robert, Holladay

Liked: Cleanliness
Disliked: Amenities
The property was fine. The evening front desk associate Annabel was very very good. She really helped me out when my reservation was messed up. The morning desk guy very unfriendly. I said hello. How are you? He just looked at me like I had two heads and paid no attention.There was a sign out in the lobby that said breakfast and coffee 630 to 930. There was no breakfast of any kind not even a donut. Don’t advertise it if you don’t do it.. With all that said it was a fine place to stay for one night. it is old and showing it, but I had no real complaints..
Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Thank You for your feedback!

6/10 Okay

Francisco

Business traveller
Liked: Cleanliness, staff & service
The room wasn’t bad. The key card had to be redone everyday , which is annoying.
Stayed 4 nights in Feb 2024
Response from Manager on 16 Feb 2024
Thank you for staying with us!

10/10 Excellent

Jon Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Manager on 15 Feb 2024
Thank You !! we hope you come back again soon.

10/10 Excellent

Lance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable nice rooms
Clean affordable close to everything can’t ask for anything more than that I stay in hotels over twenty days a month and you can do a lot worse than this the beds are comfortable but the rooms are a little dated
Stayed 1 night in Feb 2024
Response from Manager on 13 Feb 2024
Thank you for staying with us we appreciated!

10/10 Excellent

CeeCee

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 12 Feb 2024
Thank you we appreciated!!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was perfect, little outdated but just fine
Stayed 1 night in Feb 2024
Response from Manager on 12 Feb 2024
Thank for staying with us!

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoy my stay. check-in easy and people so nice
Stayed 1 night in Feb 2024
Response from Manager on 7 Feb 2024
Thank you for staying with us!

6/10 Okay

Grace

Business traveller
Disliked: Amenities
The room and the mattress were comfortable. Amenities are limited (bring your own shampoo and conditioner). But this is not the place if you need to have Zoom meetings during your stay. The Internet was not sufficient for online work.
Stayed 1 night in Feb 2024
Response from Manager on 7 Feb 2024
Thank you for staying with us!

8/10 Good

Rafael, Goodyear

Liked: Cleanliness, staff & service
Response from Manager on 7 Feb 2024
Thank you !!

6/10 Okay

Alvaro

Travelled with family
They need to be up graded.
Stayed 1 night in Feb 2024
Response from Manager on 7 Feb 2024
Thank you for your feedback!!

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are extremely comfortable and the rooms are clean. This visit we were listening to loud music being played at a home since the hotel is near a residential area. Music played until 3am and then it finally went off. Overall it’s a good place to stay and Denny’s restaurant is adjacent to the hotel.
Stayed 2 nights in Feb 2024
Response from Manager on 7 Feb 2024
Thank You !! we hope you come back soon again.

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine. Free breakfast was cheese,sausage croissant in to-go paper bag. Did not spend a lot of time in hotel. Looked to have nice pool which I did not use. Parking was bit of a challenge as there were a lot of large work vehicles in parking lot.
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
We appreciated Thank You!!

10/10 Excellent

Niki

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times and I love the 24hr Denny’s and 7-11 because it’s all walkable.
Stayed 1 night in Jan 2024
Response from Manager on 31 Jan 2024
Thank You for staying with us, we appreciated!!

10/10 Excellent

Niki

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always come here when I visit the Valley. Prices are good and quiet and private.
Stayed 1 night in Jan 2024
Response from Manager on 29 Jan 2024
Thank You for staying with us!! hope you come again soon.

6/10 Okay

Patricia

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 7 Feb 2024
Thank you for staying with us!

4/10 Poor

Ariana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clerk was not hospitable.
Stayed 1 night in Jan 2024
Response from Manager on 29 Jan 2024
Thank you!!

8/10 Good

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Heat and a/c worked good. Brkst could be better.
Stayed 1 night in Jan 2024
Response from Manager on 29 Jan 2024
Thank you for your feedback!!

10/10 Excellent

THERESE, HAKALAU

Stayed 1 night in Jan 2024
Response from Manager on 22 Jan 2024
Thanks for staying with us!!

8/10 Good

nancy

Travelled with family
Liked: Staff & service, room comfort
Pet friendly hotel
Pet friendly and theres a large grassy area to walk your pets. Be sure to bring your waste bags with you!
Stayed 2 nights in Jan 2024
Response from Manager on 22 Jan 2024
Thank you !! we hope you have a great stay!!

8/10 Good

Michael

Liked: Cleanliness
The property is cool because of the old cars lurking about. It was fun to walk around the parking lot and view the cars on display. Really the main downside was the check in and check out. When I checked in, the person at the desk was on her cellphone. She could have been doing hotel business I don’t know, but she saw me come in and put the phone down and asked my name. She then handed me the key cards and said here you go, told me the room number, said it was in building two, past the pools. and went back to her conversation on the phone. It was quick, but definitely not personable or informative. Check out was the same. They asked my room number and took the key cards and went back to what they were doing. I assumed there were no more charges and never asked about my stay or anything. The final issue was the breakfast. One of the reasons I booked there was they offered breakfast. I guess they did, they had a small sack in the refrigerator they handed you when you ask about the breakfast. It had a breakfast sandwich and a pastry. They provided a microwave to heat up the sandwich and coffee. That is all. The room was clean, but a bit old.
Stayed 1 night in Jan 2024
Response from Manager on 15 Jan 2024
Thank You for your feedback!!

10/10 Excellent

Robert

Stayed 1 night in Jan 2024
Response from manager on 12 Jan 2024
Thank you for your feedback please come again.

8/10 Good

ABELARDO

Stayed 1 night in Jan 2024
Response from Manager on 8 Jan 2024
Thank You for staying with us!

8/10 Good

Michael

Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Thank for staying with us!

10/10 Excellent

Jingyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 8 Jan 2024
Thank You! it was a pleasure to have you with us.

8/10 Good

Kuuipoaloha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Centro
Bed is a 10. Room overall needs some upgrades. Shower is hot. TV channels are a plus. Very quiet. Dennys and a bar in the hotel. 10% off Dennys is their breakfast meal deal. Area is safe to stay.
Stayed 2 nights in Dec 2023
Response from Manager on 31 Jan 2024
Thank You! we hope you come back soon again.

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Good place to stay for the price. Much nicer and cleaner than some of the other places in the area. Breakfast should be an actual service station rather than getting a brown paper bag but that’s my only complaint.
Stayed 1 night in Dec 2023
Response from Manager on 5 Jan 2024
Thank You for staying with us!

10/10 Excellent

Tamara

Stayed 1 night in Dec 2023
Response from Manager on 3 Jan 2024
Thank you for your stay!

10/10 Excellent

Chadi

Stayed 1 night in Dec 2023
Response from Manager on 3 Jan 2024
Thank You we appreciated

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good place to stay compared to other locations in El Centro. It’s affordable and walking distance to Denny’s restaurant and 7-11. The room was very clean and comfortable
Stayed 3 nights in Dec 2023
Response from Manager on 26 Dec 2023
Thank You ! we hope you come back soon again.

8/10 Good

Marqueena

Stayed 1 night in Dec 2023
Response from Manager on 3 Jan 2024
Thank You we hope you come back soon!

10/10 Excellent

Julio

Stayed 2 nights in Dec 2023
Response from Manager on 26 Dec 2023
Thank You ! we hope you come back soon again.