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Rating 10 - Excellent. 602 out of 1000 reviews" "
10 - Excellent
602
Rating 8 - Good. 297 out of 1000 reviews" "
8 - Good
297
Rating 6 - Okay. 58 out of 1000 reviews" "
6 - Okay
58
Rating 4 - Poor. 30 out of 1000 reviews" "
4 - Poor
30
Rating 2 - Terrible. 13 out of 1000 reviews" "
2 - Terrible
13
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Juliana, Vancouver
Travelled with family
11 May 2024
Liked: Amenities
The property was clean and in great condition. I liked the free daily breakfasts.
The staff were friendly and professional.
We enjoyed the north central location.
The onsite staff and manager are amazing. The hotel has no soundproofing. The other guests who clearly had no care or concern for others that partied in the halls all hours of the night while on their child’s hockey tournament. Blocking hallways and access to elevators and ignoring staffs requests to vacate areas.
Again the staff are amazing.
Good services clean nice staff except i didn't sleep properly the heating ventilation make so much noises which is besides on my room. All in all are okay
Clean, modern, comfy bed.
Pillows were too soft though.
Main complaint: It is January and the room was freezing and the controls on the fan/heater disabled. It was only 64 degrees with a fan blowing air too cool to be comfortable.
This was our first time here. We will definitely come back. The hubs and i jusf went and loved that the pool is heated. We will definitely bring our kids next time. Only downside is no hot tub and the carpet could use an update
Excellent location for the work that I needed to do. Was also able to access shopping. Staff was friendly, area was very nice. Very enjoyable experience
Each staff member was excellent. Each and every one very friendly, helpful, and sincere. Kids LOVED the pool and slide. Fitness room was clean, in good shape. State of the art treadmills. Great variety for breakfast.