Front of property – evening/night

Reviews of Days Inn & Suites by Wyndham Sherwood Park Edmonton

2.5 out of 5
Days Inn & Suites by Wyndham Sherwood Park Edmonton
201 Palisades Way, Corner Sherwood Dr and Lakeland Dr., Sherwood Park, AB

Reviews

9.2

Wonderful

Rating 10 - Excellent. 561 out of 834 reviews" "
Rating 8 - Good. 218 out of 834 reviews" "
Rating 6 - Okay. 36 out of 834 reviews" "
Rating 4 - Poor. 10 out of 834 reviews" "
Rating 2 - Terrible. 9 out of 834 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Sarah, Paradise

Liked: Staff & service
Stayed 4 nights in May 2024
Response from Lili on 28 May 2024
Hello Sarah,Thank you for taking the time to rate your stay with us. We're committed to continuous improvement. If there's anything you'd like us to focus on, please do not hesitate to let us know. Looking forward to serving you again soon!Regards,Lili SartoriusGenreal Manager

8/10 Good

Gu Lan

Stayed 2 nights in Apr 2024
Response from Lili on 28 May 2024
Hello Gu Lan,Thank you for taking the time to leave us a rating of your recent stay at our hotel. We appreciate your 4-star rating. We strive to provide our guests with exceptional service and amenities, and we are glad to hear that we meet your expectations. If there is anything that we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back to our hotel in the future!Regards,Lili SartoriusGeneral Manager

10/10 Excellent

Terri

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, well managed and clean. Great options for breakfast.
Stayed 2 nights in May 2024
Response from Lili on 27 May 2024
Hi Terri,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are looking forward to your next visit!All the best!Lili SartoriusGeneral Manager

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was really good. Room very clean and nice staff
Stayed 5 nights in May 2024
Response from Lili on 27 May 2024
Hi Gregory,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Regards,Lili SartoriusGeneral Manager

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean look very good stuff was very friendly and helpful the place was amazing
Stayed 2 nights in May 2024
Response from Lili on 26 May 2024
Hello Scott,Thank you for taking the time to leave us a review of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 5-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future!All the best!Lili SartoriusGeneral Manager

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Decently priced with big breakfast. Cleaned the room every day and had fresh towels- not a lot of places do that anymore…
Stayed 4 nights in May 2024
Response from Lili on 25 May 2024
Dear Lindsay, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon!Sincerely,Lili SartoriusGeneral Manager

10/10 Excellent

Paul

Travelled with family
Liked: Amenities, property conditions & facilities
Nice and clean
Stayed 1 night in May 2024
Response from Lili on 21 May 2024
Hi Paul,Thank you for taking the time to rate our hotel with 5 stars! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We hope to have the opportunity to welcome you back in the future for another outstanding stay!Regards,Lili SartoriusGeneral Manager

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here with my family, and was really impressed by the hotel. We received an incredible price for a suite, which was really convenient travelling with two young kids. The room was spacious and clean, and I loved that it had no carpets! The free breakfast was delicious, and the staff were very friendly and accommodating. Check in and check out where breeze.
Stayed 2 nights in May 2024
Response from Lili on 21 May 2024
Hello Sarah,Thank you for staying with us and for taking the time to share your experience with us.Your 4/5 rating means a lot to us, and we are delighted to know you had a pleasant stay and that the size of our rooms and breakfast met your expectations. I will pass on your kind comments to our staff. We are always striving for perfection, and we appreciate your feedback.We look forward to welcoming you back again next time you visit the Sherwood Park/Edmonton area. Regards,Lili SartoriusGeneral Manager

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean rooms, quiet, good breakfast options
Stayed 1 night in Mar 2024
Response from Lili on 21 May 2024
Hi Richard,Thank you so much for taking the time to share your feedback with us.We are thrilled that your stay exceeded your expectations. We will make sure to share your comments with our team.We hope to see you back next time you return to the area!Sincerely,Lili SartoriusGeneral Manager

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Lili on 21 May 2024
Hi Chris,Thank you for choosing to stay with us and for sharing your rating. It means a lot to us.We are always striving for perfection. Should you have any suggestions for improvement, please feel free to share them with us. Looking forward to seeing you back again soon!Lili SartoriusGeneral Manager

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is well clean and spotless. They have the friendliness staff and they do the best cleaning staff i ever seen. The best place i stay in awhile.
Stayed 1 night in May 2024
Response from Lili on 25 May 2024
Hello Scott,"Thank you so much for your positive feedback! We're delighted to know that the quality of our service exceeded your expectations. We'll be sure to pass your kind words along to our staff and let them know how impressed you were by their high-quality service. We hope we've earned your repeat business and look forward to serving you the next time you need accommodations in Sherwood Park]. Thanks again for leaving us such a great review!"Sincerely,Lili SartoriusGeneral Manager

8/10 Good

Bryanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic even goung as far as to print off coloring sheets for my kiddo who was startng to get stir crazy. I love the breakfast options included, so ething for everyone!
Stayed 5 nights in Apr 2024
Response from Lili on 25 May 2024
Hi Bryanne,Thank you for taking the time to leave us such a wonderful review! We're delighted to know that our team performed excellent customer service to you and your family. It's always our pleasure to deliver a positive experience. Please don't hesitate to visit us again next time you are in Sherwood Park!Regards,Lili SartoriusGeneral Manager

10/10 Excellent

Collin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and I appeciated the breakfast
Stayed 3 nights in Apr 2024
Response from Lili on 4 May 2024
Hello Collin,Thank you for staying with us and for taking the time to rate our hotel with 5 stars! We're happy to hear that you enjoyed your stay with us and our breakfast! We strive to provide exceptional service and amenities to all our guests. We appreciate your feedback and hope to have the opportunity to welcome you back soon for another outstanding stay.Regards,Lili SartoriusGeneral Manager

10/10 Excellent

Eddy C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Nice room with full size fridge.
Stayed 4 nights in Apr 2024
Response from Lili on 4 May 2024
Hi Eddy,Receiving a perfect rating from valued guests like you is such a compliment! Thank you for staying with us and we are happy to hear that you like our breakfast and suites.We are excited to serve you again soon!Lili SartoriusGeneral Manager

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Great staff, room was clean! Safe location!!
Stayed 3 nights in Apr 2024
Response from Lili on 25 May 2024
Dear Amanda,Thank you for taking the time to share this wonderful review! We will make sure to share this with our staff to let them know to keep up the amazing work they are doing! We hope you'll stop by when you're back in the area!Regards,Lili Sartoirus

10/10 Excellent

Na

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very nice place
Stayed 2 nights in Apr 2024
Response from Lili on 25 May 2024
Hi Na,Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!Sincerely,Lili SartoriusGeneral Manager

8/10 Good

Kyle

Travelled with family
Liked: Amenities
Clean and fairly quite
Stayed 4 nights in Apr 2024
Response from Lili on 25 May 2024
Hi Kyle,Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.Regards,Lili SartoriusGeneral Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large, have equipped kitchens including full sized fridges and two burner stove tops and are no more costly than any other hotel. Quiet rooms, great staff. Will definitely stay there again.
Stayed 2 nights in Apr 2024
Response from Lili on 25 May 2024
Dear Kevin,Thank you so much for sharing your positive review with our team! Providing total customer satisfaction is our top priority, and we're delighted to hear that you enjoyed such a positive experience with our rooms' setup and customer service. We're incredibly grateful for your support and look forward to serving you again on your next visit!All the best,Lili SartoriusGeneral Manager

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lili on 25 May 2024
Hi Julia,Your 5/5 rating fills us with joy! We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.Regards,Lili SartoriusGeneral Manager

10/10 Excellent

ACE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since this is our very first visit to Days Inn Hotel, we didnt expect to have a kitchen in the room, we were surprised. its very convenient. You can cook them an easy meal for them and you didn't have to leave the room at night. Overall we really had a good stay.
Stayed 1 night in Apr 2024
Response from Lili on 25 May 2024
Dear ACE,Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.Warm regards,Lili SartoriusGeneral Manager

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Needs a bit of updating but it is clean.
Stayed 5 nights in Apr 2024
Response from Lili on 25 May 2024
Hello Robin,Thank you for staying with us and for taking the time to share your valuable feedback.I will share your kind comments with our staff.We are undergoing some renovations to improve our hotel and we hope we will be done with them before your next visit!Best,Lili SartoriusGeneral Manager

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lili on 25 May 2024
Hi Wanda,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!Sincerely,Lili SartoriusGeneral Manager

8/10 Good

Svitlana

Stayed 1 night in Apr 2024
Response from Lili on 4 May 2024
Hi Svitlana,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to see you coming back to stay with us.Looking forward to welcoming you back again soon!Lili SartoriusGeneral Manager

10/10 Excellent

Marcell N

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get great money value for the cost of the stay. I appreciated the hot items in the free breakfast provided. The evening lady at the front desk was the only one that said hi with a big smile.
Stayed 6 nights in Apr 2024
Response from Lili on 25 May 2024
Hi Marcell, Thank you so much for your rating and review! We're so delighted to hear about the outstanding customer service you received from our reception staff throughout your stay. It was our pleasure to provide you with a pleasant stay and a positive experience visiting Sherwood Park! We hope you'll be back again soon and look forward to making your next stay enjoyable. Thanks again for your review" Regards,Lili SartroiusGeneral Manager

10/10 Excellent

SAGAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lili on 25 May 2024
Dear Sagar,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Kind regards,Lili SartoriusGeneral Manager

10/10 Excellent

shane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Apr 2024
Response from Lili on 25 May 2024
Hello Shane,Thank you so much for your rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Kind regards,Lili SartoriusGeneral Manager

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the room. Was not expecting a full sized fridge and two burner stove top. Super convenient. Aside from that the room is still very large. Could not be more happy.
Stayed 1 night in Apr 2024
Response from Lili on 25 May 2024
Hi Kevin,Thank you for your recent stay and for rating us at 4/5. Your experience matters, and we're pleased that you found your stay enjoyable. We're committed to continuous improvement, and your feedback helps us immensely. If there's anything you'd like us to focus on for a future visit, please don't hesitate to let us know. Looking forward to serving you even better next time!Regards,Lili SartoriusGeneral Manger

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Lili on 25 May 2024
Hi Valerie,Thank you so much for the fabulous rating. We appreciate your stay and sharing the word about us. We look forward to hosting you soon! Regards,Lili SartoriusGeneral Manager

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early on Thursday morning well before check in time but had been travelling for over 12 hours. They took the time to look to see if there was a room available for us so we could get some much needed rest before a family funeral. Great compassion and excellent customer service
Stayed 3 nights in Apr 2024
Response from Lili on 25 May 2024
Dear Nicole,We are so happy that we could provide your family with a little comfort during a very difficult time. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We offer our deepest condolences on your loss and I will be sure to share your kind remarks with the team.Kind regards,Lili SartoriusGeneral Manager

10/10 Excellent

Mark, Maple

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were well appointed, clean and comfortable. Breakfast was very good. Overall I highly recommend staying here.
Stayed 2 nights in Apr 2024
Response from Lili on 25 May 2024
Hi Mark,Thank you for sharing your feedback with us and giving a 5-star review! It's wonderful to hear that you highly recommend us, and your kind words about our services are sincerely appreciated by everyone on our staff. It's always our pleasure to create memorable experiences for our amazing customers. Thanks again for your positive review!Looking forward to welcoming you again soon!All the best!Lili SartoriusGeneral Manager

10/10 Excellent

Rhonda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, great location for us.
Stayed 3 nights in Mar 2024
Response from Lili on 25 May 2024
Hello Rhonda,Thank you for your review and for staying with us.We are happy we provide the service and location you were looking for. We hope you and your lovely pet had a great stay!We hope to serve you and your pet again soon!Regards,Lili SartoriusGeneral Manager

10/10 Excellent

Nelka Arosha Senavirathna

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Response from Lili on 25 May 2024
Hi Neika Arosha,Thank you for your great rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again. Regards,Lili SartoriusGeneral Manager

10/10 Excellent

Sunil, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lili on 25 May 2024
Hello Sunil,Thank you for taking the time to leave us a rating of your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your 5-star rating. We are always striving to provide our guests with exceptional service and amenities, and we are glad to hear that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future!Best regards,Lili SartoriusGeneral Manager

8/10 Good

Ade

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it, but we had to check out after the first night because it did not have a pool. The room was clean and had everything except the washroom/ bathroom was facing the beds so there was the risk of waking up light sleepers especially small children every time you go to use the wash room in the night which affected our sleep. I am not sure if other rooms are like that. The staff was great.
Stayed 3 nights in Mar 2024
Response from Lili on 25 May 2024
Hello Ade,Thank you for taking the time to review your stay with us. I'm sorry we cannot fulfill all the amenities you are looking for during your stay. Despite this, we hope we can serve you again soon!Regards,Lili SartoriusGeneral Manager

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Lili on 25 May 2024
Hi Frank,Thank you so much for the fabulous rating. We appreciate your stay and sharing the word about us. We look forward to hosting you soon! Regards,Lili SartoriusGeneral Manager

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Lili on 25 May 2024
Hello Martin,Thank you so much for your 5-star rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Best,Lili SartoriusGeneral Manager

10/10 Excellent

Kristi

Stayed 2 nights in Mar 2024
Response from Lili on 25 May 2024
Dear Kristi,Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area.Regards,Lili SartoriusGeneral Manager

10/10 Excellent

Ginny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean place to stay.
Stayed 1 night in Mar 2024
Response from Lili on 25 May 2024
Hello Ginny,Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work! We hope to have you back with us soon!Regards,Lili SartoriusGeneral Manager

10/10 Excellent

Jalene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the gluten free options for the complimentary breakfast. I was thrilled to see a gluten free only toaster and waffle maker. As well as gluten free cereal option. I will definitely be coming back that is rare to find in hotels.
Stayed 1 night in Mar 2024

10/10 Excellent

soukseum, Grande prairie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and the kitchenette was fully stocked with utensils and cook ware. Hardwood floor was nice for cleanliness and no dust.
Stayed 2 nights in Mar 2024

10/10 Excellent

Marcus, Eagle River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spot, and the new lady at the front desk did a excellent job.
Stayed 1 night in Mar 2024
Response from /Anna on 24 Mar 2024
Thank you! We are glad that You have had a great stay!Looking forward to see you the next time!

10/10 Excellent

Lindsay, Cranbrook

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms have kitchens!
Stayed 4 nights in Mar 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, new appearance.
Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super clean, quiet, the room was huge with full size fridge and hot plate and dishwasher, and the price was amazing considering it was a suite! I will be staying here every trip to Edmonton from now on!
Stayed 1 night in Mar 2024

10/10 Excellent

Harvey

Liked: Amenities
Front desk staff are all excellent
Stayed 3 nights in Mar 2024
Response from Lili on 14 Mar 2024
Hello Harvey,I appreciate you took the time to review your stay with us.I'm very happy to hear you are very satisfied with the customer service my staff provide. I will share your kind comments with them.Looking forward to welcoming you back again soon!Kind regards,Lili SartoriusGeneral Manager

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lili on 12 Mar 2024
Hello Kelly,Thank you so much for rating our property 5 out of 5!We're are glad to hear you were satisfied with your experience with us. We hope you will visit us again soon!Best regards,Lili SartoriusGeneral Manager

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Lili on 6 Mar 2024
Hello Harvey,Thank you very much for rating your stay with us.We are very happy you gave us a 5 out 5 rating. Looking forward to welcoming you back again soon!Best regards,Lili SartoriusGeneral Manager

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Due to medical issues of a family member we have been staying over night, once a week for the last month and we keep coming back to this same place. It is quiet, clean and very comfortable. The staff have been very friendly and helpful.
Stayed 1 night in Feb 2024
Response from Lili on 6 Mar 2024
Hi Sheila,Thank you very much for taking the time to review your stays with us.We appreciate your loyalty and great comments about our staff and premises.We hope your family member is doing better.See you next time!Lili SartoriusGeneral Manager