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Reviews of Eden Inn Motel

2 out of 5
Eden Inn Motel
213 S Van Buren Rd, Eden, NC

Reviews

6.0
Rating 10 - Excellent. 18 out of 122 reviews" "
Rating 8 - Good. 28 out of 122 reviews" "
Rating 6 - Okay. 32 out of 122 reviews" "
Rating 4 - Poor. 17 out of 122 reviews" "
Rating 2 - Terrible. 27 out of 122 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price. There were a few things that were not perfect but were okay. I’ll stay here again.
Stayed 1 night in Apr 2024

8/10 Good

p

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for value and convenience!
Stayed 2 nights in Apr 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people, great place to stay!
Stayed 2 nights in Apr 2024

6/10 Okay

Rhett

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was cheap and good enough for just the one night. There was a roach in the toilet, but that’s the only one I saw. Prob should have requested a non smoking room, as it was almost hard to breathe over the smell of cigs. And I smoke 1.5 packs a day. We smoked outside for fresh air, lol.
Stayed 1 night in Apr 2024

10/10 Excellent

Vonetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Dewey

Liked: Cleanliness
Well the king sized bed was by far the best part of my stay
Stayed 1 night in Feb 2024

2/10 Terrible

Estelle

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was horrible. No phone in the room. Small shower. Old outdated Gotham furniture. No hairdryer no iron and board no coffee pot no breakfast. No desk clerk 24 hrs. Was locked out of room the next morning. Office was closed. Couldnt get in room for about an hr. Pictures on website was not how my room looked. Wanted to checkout as soon as I got in room but it was almost 11:00pm at night so stayed there. Will send photos of my room.
Stayed 1 night in Jan 2024

10/10 Excellent

angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

angel

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good location the property is very nice and clean the staff is very friendly and helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Stayed 3 nights in Dec 2023
Response from Asha Gill on 8 Jan 2024
Thanks you so much it’s mean a lot to us. We appreciate that.

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Dec 2023
Response from Asha Gill on 8 Jan 2024
Thanks you so much it’s meant a lot to us. We appreciate your that.

4/10 Poor

Brian

Disliked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Cinder

Disliked: Staff & service
Stayed 1 night in Dec 2023

6/10 Okay

Janie

Travelled with partner
Grounds were well kept
Stayed 1 night in Dec 2023

10/10 Excellent

TIMOTHY, VILLA RICA

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023
Response from Asha Gill on 31 Oct 2023
Thank you so much for staying with. We appreciate.

4/10 Poor

Debra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was old dirty floors tub beds were 6 ft tall hard to get in and out off. Questioned why I had a double bed room for only one person had me booked for 1 night only. Had to move me to a singe room next day. Then said I paid the wrong amount. Not very pleasant
Stayed 2 nights in Oct 2023
Response from Asha Gill on 31 Oct 2023
I am sorry for everything ma’am we do apologize for everything. We make sure it won’t happened again.

2/10 Terrible

Hannah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms do not look like the pictures! I booked 3 nights but was in the room for one hour before I decided that I can't stay here. The room was disgusting, I knew it was gonna look rough because it was a smoking room, but doors missing on dressers, cuts and burn marks on tables, blinds broken so someone could see inside, the shower was a nasty joke. The people at the desk were nice but I couldn't feel safe here. I would never bring my family to stay here

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
Nice staff. Facilities are old but maintained. Needed a place to sleep for the night, served its purpose for a reasonable price.
Stayed 1 night in Oct 2023

6/10 Okay

Tyler

Disliked: Cleanliness, staff & service
Good for sleep, only
Ella was an amazing person to check us in! The room/suite was quite bad. There are bug traps everywhere, stains everywhere, floor in room was always dirty, laundry was not changed daily. The price was very cheap and did the job for our purposes… I do not recommend this place if you are planning to spend more than 1/4 daily in the room.
Stayed 5 nights in Sep 2022

6/10 Okay

Aaron

Travelled with partner
Wasn’t terrible definitely a bit ran down and out of date…
Stayed 4 nights in Sep 2022

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2022

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills but definitely pleasant
We just needed a place to sleep, and it did just that. No frills, but great shower pressure and the lady at the front desk was very nice. I think our room was painted very recently and had new plank flooring which was a plus.
Stayed 1 night in Aug 2022

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Property conditions & facilities
Surprise Surprise
If red and gold decor is your style this is a place for you, If you don't care that the curtains don't close and are not even hanging on the rod this will also suit you. To get hangers for my clothing I had to ask for them also for more than 2 towels and there were two of us. I don't know about you but I use one for my hair and one for my body. If you want a three for tub and shower combo you just have to stay there to see it, I measured this tub because I could not believe its size. The toilet was a two foot space so if you are larger than normal size you will not fit onto the seat. There was not a drawer in the place. The in-room heater blew a lot of cold air, the fan kept kicking on instead of the heat and of course it made lots of noise. There is no mirror in the bathroom, the sink is on the outside with no out outlet near the mirror so it is hard to see to dry your hair. There is not carpeting but to me that was a good thing since walking around on carpet in most motels just bothers me since I have no idea what might be in or on the carpeting. It advertises premium channels but they do not mention there are no local channels. No phone in the room so you could not contact the office unless you walked there but then again the doors were locked so you had to wait for someone to answer your knock.
Stayed 3 nights in Apr 2022

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Xena Williams Ole Miss Women's

Disliked: Cleanliness, amenities
Stayed 2 nights in Feb 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They overcharged me but the app quoted lesser…..roaches dead on bathroom sink it was disgusting…I would NEVER recommend this motel to anyone
Stayed 1 night in Feb 2022

8/10 Good

Nathaniel

Stayed 1 night in Jan 2022

2/10 Terrible

Suzanne

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2021

8/10 Good

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Dec 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
NOT A SAFE PLACE
I checked in my room. 10 minutes later I went to go get something to eat. I comes back my key doesn’t work and the dead bolt was locked on the door…it’s not a safe place to stay. The guy next door was drunk and the front desk clerk comes running out his room when she heard me saying I hope nobody in my room..NEVER WILL I STAY AGAIN. Every time I left my dead bolt was locked on the door don’t know how but DONT STAY
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Was ok close to what we needed. Room was decent. One problem seen a few roaches wasnt pleased with that.
Stayed 2 nights in Oct 2021

2/10 Terrible

Tammy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Totally disgusting, killed 2 cockroaches. People who reside there were yelling profanity out their doors at each other.....
Stayed 2 nights in Oct 2021
Response from Asha Gill on 1 Nov 2021
We are sorry about that. You should let us know in the office so we can change your room to give you better service.

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Asha Gill on 1 Nov 2021
Thanks for staying with.

2/10 Terrible

Lori

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
it had roaches, the furniture was all mismatched and in poor shape no chairs drug needles in the yard curtains had to be pinned together to close holes in bedding.
Stayed 5 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Hate Expedia. Asked for credit card data on web site. Once I got to hotel, I had to pay again. They said I had to go back to Expedia and check in there. It took several minutes and finally had to call Expedia to find out how to check in on their site. Horrible time consuming process.
Stayed 1 night in Jul 2021

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice, but the room had roaches and the staff go in your room while you not there
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a dump
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2021

6/10 Okay

Hadassah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
would have like to have an in room telephone and drapes that closed over main window
Stayed 4 nights in Apr 2021

10/10 Excellent

Gabriela

Stayed 2 nights in Apr 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
We got there and the price went up on the room ... the neighbors were outside snd loud playing mmusic til very late
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Somewhat disappointed
It wasn't good at all they had roaches and the maintenance guy supposed to have brought spray never saw him
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Somewhat disappointed
It wasn't good at all they had roaches and the maintenance guy supposed to have brought spray never saw him
Stayed 1 night in Mar 2021

6/10 Okay

Kathleen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel wasn’t clean at all. They didn’t clean the room while we were there. They didn’t bring clean sheets or towels. We won’t be staying there again.
Stayed 2 nights in Jan 2021

4/10 Poor

Ray, Danville

Business traveller
Liked: Staff & service
Disliked: Amenities
The bed and room were awesome. The water was below luke warm on a morning that was 25 degrees.There were no bathroom waste basket. The towels were very old, thin, and had many stains as if they were used for cleaning rags. It was very noisy fron other quests, the room next to me had people smoking strong pot outside at 7:30 this morning.
Stayed 1 night in Jan 2021

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, room comfort
den Inn stay 8-15-2020
The air conditioner was noisy and loud. Disturbed my sleep. No coffee in the room.
Stayed 1 night in Aug 2020