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Reviews of Quality Inn & Suites Dixon near I-88

2.5 out of 5
Quality Inn & Suites Dixon near I-88
136 Plaza Dr, Dixon, IL

Reviews

8.6

Excellent

Rating 10 - Excellent. 242 out of 472 reviews" "
Rating 8 - Good. 155 out of 472 reviews" "
Rating 6 - Okay. 45 out of 472 reviews" "
Rating 4 - Poor. 20 out of 472 reviews" "
Rating 2 - Terrible. 10 out of 472 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old, soft mattress. Thin sheets and blanket. Sink in the living space and not the bathroom. Very noisy air-conditioner kept us up all night. One of the worst “breakfasts” I’ve ever had.
Stayed 1 night in May 2024

6/10 Okay

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Convenient to interstate. Check-in employee did not seem to enjoy her job.
Stayed 1 night in May 2024

8/10 Good

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good
Stayed 1 night in May 2024

2/10 Terrible

Rosetta

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couch bed not clean pool and hot tub dirty smelled in pool room
Stayed 1 night in May 2024

10/10 Excellent

allen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around. I generally find Quality Inns best in their class.
Stayed 1 night in Apr 2024

10/10 Excellent

Carol

Stayed 1 night in Apr 2024

8/10 Good

Josh

Liked: Cleanliness, staff & service
NA
Stayed 1 night in Apr 2024

10/10 Excellent

Sherry

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk were amazing. Very pet friendly. Walls however are paper thin and you can hear talking in the adjacent rooms.
Stayed 4 nights in Mar 2024

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business stay
Stayed 2 nights in Mar 2024

6/10 Okay

Gina, Bandera

Liked: Cleanliness, staff & service, property conditions & facilities
It was an average hotel but the price was way too high for an off season room. And after you book it there are fees that add 70$ or so. Ended up costing 189$ for 1 night.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pet friendly hotel
Stayed 2 nights in Jan 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday weekend visit
It was a great stay. The beds were a little uncomfortable. But no bed is like your own bed, right!! The staff were very responsive.
Stayed 3 nights in Dec 2023

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, room comfort
Good basic stay
This was a good basic stay. The staff ate all very friendly. Breakfast is a good. The hotel is clean. The pool area needs some updating. The mural in the pool area could definitely be updated.
Stayed 1 night in Dec 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The vent flap that “popped” and the noisy ac/heating unit and refrigerator were all annoying
Stayed 1 night in Dec 2023

6/10 Okay

Virginia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The beds in our room were terrible. Lighting was awful. Some bu;bs were out and the remote did not work for the TV.
Stayed 3 nights in Nov 2023

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Ammar

Stayed 1 night in Nov 2023

4/10 Poor

David

Travelled with family
After making my reservation 1 month In advance, paid in full, I get to the hotel and they tell me that they dont have a reservation for me, and they are sold out. Not what I needed after a 9hr drive. They did find me a room for the first night, but I ended up having to get a room at another hotel for the second night. According the front desk, I was the 5th person that day that had this problem with an Expieda reservation. Not sure who is to blame for this, but I’ve been using Expieda for years and never had a problem.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ruth

Stayed 2 nights in Sep 2023

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suggest ALL rooms have raised toilets, not just the handicapped rooms.
Stayed 2 nights in Aug 2023

4/10 Poor

Steven, Milan

Stayed 1 night in Aug 2023

4/10 Poor

Douglas

Stayed 1 night in Aug 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nic hotel
The staff were extremely helpful and friendly. The card keys did not work well. Sometimes it took 7 or 8 times to get into my room. One morning at breakfast they tan out of syrup about 8 am. I would like to see oatmeal and bananas available. That would bring me back. The black lady who was there for breakfast was extremely helpful and nice!
Stayed 3 nights in Jul 2023

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We visit Dixon frequently and always stay at the quality inn . The rooms are Clean, quiet and that staff is wonderful.
Stayed 2 nights in Jul 2023

8/10 Good

Trisha

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I was worried about our dog staying with us. But the staff were very kind about it, and very welcoming. The hotel was clean. Our room was very nice. Bed was comfortable. The kids stated that the pullout couch was comfortable too! The pool was nice; a little deep for the water slide area. So make sure younger kids are wearing a life jacket or puddle jumper. Over all our experience was nice. Definitely would come back.
Stayed 2 nights in Jun 2023

10/10 Excellent

Martin, N. Richland Hills

Stayed 2 nights in Jun 2023

10/10 Excellent

Delois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel . Breakfast was only served 1 day , so maybe check the schedule before you go . Whirlpool suite was huge . Right next to a Walmart .
Stayed 2 nights in Jun 2023

8/10 Good

Ronald

No room separator in the suite
The suite is billed as having a separator between bed and fold out, but there is not an actual separator.
Stayed 1 night in Jun 2023

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, staff & service
Second time here and agai, two sets of keys did not work. Staff was nicest enough to walk over a third set of keys.
Stayed 1 night in Jun 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Mark, McKinney

Travelled with family
Liked: Staff & service
They need to pick up the dog poop! Outside of hotel smells terrible...
Stayed 3 nights in May 2023

8/10 Good

nancy

Travelled with family
Liked: Cleanliness, staff & service
your hotel was nice , BUT
was a nice stay, but the music from the ball room was very loud, needed after nine to be turned down a little? the music was so loud, even our tv couldn't drown it out. was in a second-floor room and it rang in our room until 11:00pm.
Stayed 2 nights in Apr 2023

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good! Thank you.
Stayed 1 night in Apr 2023

8/10 Good

Asta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Apr 2023

4/10 Poor

Nicole

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Dissatisfied
Constant noise all night long. Dog barking and loud thumping noises. Unable to use pool overcrowded.
Stayed 1 night in Apr 2023

8/10 Good

Jeremy

Stayed 1 night in Mar 2023

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel.
Stayed 18 nights in Mar 2023

2/10 Terrible

Abigail

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Smells and bad service.
Stayed 1 night in Mar 2023

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023

4/10 Poor

Lawrence

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Breakfast bar was not stocked or maintained properly. Pool was closed for maintenance during our stay. No water pressure for shower, no hot water available.

8/10 Good

bryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room and pool facility are realy hot, temperature wise...and the noise in the hallway is very audible from inside the room. The pool facility is great for families, the breakfast was well prepared and the historical nature of the region displayed in the hotel is fantastic. Front desk service was fantastic, too...checkin and check out. Thanks.
Stayed 1 night in Dec 2022

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go-to Hotel
This is our go-to hotel when visiting family from out of state. Rooms are clean, staff is nice, location is convenient, prices are just right, and the breakfast isn’t too bad.
Stayed 1 night in Dec 2022

8/10 Good

Brian

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected.

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good service. Accurate description of services available.
Stayed 1 night in Nov 2022
Response from MJ on 15 Nov 2022
Thank you, Matt, for your review. We are happy to hear you had a great stay with us.

2/10 Terrible

Presly

Travelled with family
Disliked: Staff & service, amenities
Told the clerk at checkout that we were put in a room that stunk and had full size beds, rather than the queen beds we requested (and paid for). Also we informed the clerk that the included breakfast was not available 90 minutes prior to closing. The clerk had argued with us about the bed sizes, claiming that it was probably how they were manufactured and claimed the staff who was responsible for the breakfast became overwhelmed by the early demand and just gave up.

10/10 Excellent

Katherine

Stayed 1 night in Oct 2022