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Reviews of Ladalat Hotel

4 out of 5
Ladalat Hotel
106A Mai Anh Dao, Da Lat, Lam Dong

Reviews

8.4

Very good

Rating 10 - Excellent. 12 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

LILLIAN

Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Out-dated
Our junior suite had a lot of space but it was very old, empty and visually not nice. The restaurant food was not great.
Stayed 1 night in Jan 2022
Response from Ladalat Hotel on 8 Feb 2022
Dear Valued Customer, Thank you for taking the time to tell us about your experience at the Ladalat Hotel. I am sorry that aspects of your overall experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that your comments regarding issues you encountered have been passed onto the Operations Team. I apologise for the shortfall that you experienced in the noted areas and I hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Good

nguyen thi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is good to enjoy holiday
great
Stayed 1 night in Jul 2020
Response from Ladalat Hotel on 23 Jul 2020
Dear valued customer , Warmest greetings from Ladalat Hotel, Thank you very much for your review. Ladalat Hotel are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for Ladalat Hotel's customers. Thank you once again for visiting Ladalat Hotel and Ladalat Hotel look forward to welcoming you back soon. With best regards,

10/10 Excellent

Than

Stayed 2 nights in Jan 2020

10/10 Excellent

PENG YUEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel
Nice and comfortable hotel. The room is bed and clean. And very nice view from the room balcony. Good place and highly recommended to stay here
Stayed 2 nights in Dec 2019
Response from Ladalat Hotel on 18 Dec 2019
Dear PENG YUEN, Warmest greetings from Ladalat Hotel, Thank you very much for your review. We are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards,

4/10 Poor

DH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it self was lovely. Very clean, well presented and staff very helpful. The only downfall was the lack of people. On the 2nd night I was the only one in the restaurant, for my whole visit no one was ever in the bar or the lounge or the swimming pool. For a single traveller not a very entertaining place but apart from that a very nice place - even if it is a distance from the town centre.
Stayed 4 nights in May 2019

4/10 Poor

KK

Travelled with partner
Disliked: Amenities, property conditions & facilities
I booked this hotel because of reviews that guests who stayed at this hotel. This hotel is totally over rated and over priced hotel. It was a total disappointment... I don’t think I can rely on written reviews anymore
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

JIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Great view if you chose mountain view room.A little out of town.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly helpful staff. Staff at the concierge desk did everything they could to help us find an available bus last minute to Nha Trang. Over all great experience
Stayed 1 night in Jul 2018
Response from Sales & Marketing on 9 Aug 2018
Thanks Your Feedback We would very happy If you could come back LaDalat

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Pros- New.. Large rooms, several outlets near bed for recharging devices, 2 large screen TVs with English TV stations. Desk staff extremely helpful- , -Thanks Amy and Tweeng! Last 10 years of my life I have spent mostly on the road-working or on holidays, and I have to say this is the most attentive staff I have ever experienced. Although many of the staff (apart from the desk staff) speak little to no English, there always seems to be someone on site who can speak English and they will find that person for you. Pool is warm and large enough for swimming laps and very clean, towels provided. Fitness center with good selection of free weights and helpful on-site staff. Breakfast offers omelet station. Beautiful grounds on hotel site. Some rooms have fans which help keep temperature down, otherwise rooms can get a little stuffy at night. Cons- a bit far from city center, but only $3USD taxi to get there. Breakfast menu- Asian options not that tasty. Dinner menu -limited things I found tasty After my first few days there, wifi issues began-dropping signal occasionally, then have to log off my computer to get back to hotel wifi logon page, annoying. Housekeeping starts cleaning some rooms early- and can be quite noisy out in the hallways. Cardio machines in fitness center need replaced. Hotel Manager- dedicated ppreciates feedback. Recommend- address wifi issues. Perhaps weekly in-service meetings with staff to address guest feedback. Book early, prices will fluctuate

10/10 Excellent

BYEONGKOOK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
방음은 좀 안되지만 벙이 커서 만족합니다
Stayed 2 nights in Dec 2023

10/10 Excellent

Van An

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Ladalat Hotel on 5 Jan 2021
Dear Valued Customer, Warmest greetings from Ladalat Hotel, Thank you very much for your review. Ladalat Hotel are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for Ladalat Hotel's customers. Thank you once again for visiting Ladalat Hotel and Ladalat Hotel look forward to welcoming you back soon. With best regards,

8/10 Good

hsien yu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Ladalat Hotel on 26 Oct 2020
Dear Valued Customer, Warmest greetings from Ladalat Hotel, Thank you very much for your review. Ladalat Hotel are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for Ladalat Hotel's customers. Thank you once again for visiting Ladalat Hotel and Ladalat Hotel look forward to welcoming you back soon. With best regards,

8/10 Good

Bao

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from Ladalat Hotel on 1 Jul 2020
Dear Mr Bao, Warmest greetings from Ladalat Hotel, Thank you very much for your review. Ladalat Hotel are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for Ladalat Hotel's customers. Thank you once again for visiting Ladalat Hotel and Ladalat Hotel look forward to welcoming you back soon. With best regards,

10/10 Excellent

yuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Ladalat Hotel on 12 Feb 2020
Warmest greetings from Ladalat Hotel, Thank you very much for your review. We are very delighted that you had a great time at our hotel. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Ladalat Hotel

8/10 Good

Minseong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Ladalat Hotel on 12 Feb 2020
Warm greetings to you from the team here at Ladalat. We would like to express our thanks to you for taking the time to post a review about your recent visit to our hotel. We are extremely pleased that you found everything to your satisfaction and that your expectations were fulfilled. It was very nice to have you as our guests and we certainly do hope that you will choose us again if you decide to return to Dalat as it will be a pleasure to accommodate you again. Sincerely, Ladalat Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロビーも部屋も清潔でした。まわりには何もないですがその分静かです。快適に過ごすことができました。
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최신 시설
서비스와 시설 훌륭합니다. 도심에서 떨어져있어 교통비가 추가되고 이동 시간이 많이 걸리는게 흠입니다. 근처에 사랑의 계곡과 자수박물관이 있습니다. 사랑의 계곡은 별로인데 자수박물관은 걸어서 3분 거리이니 꼭 가보시길 권합니다. 추워서 온풍기 요구하여 온풍기를 받아서 사용했는데 소음이 장나ㅎ 아니네요. ㅎ
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018