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Reviews of Suburban Studios at the University

2 out of 5
Suburban Studios at the University
2376 East highway 501, Building A, Conway, SC

Reviews

6.8
Rating 10 - Excellent. 43 out of 138 reviews" "
Rating 8 - Good. 31 out of 138 reviews" "
Rating 6 - Okay. 24 out of 138 reviews" "
Rating 4 - Poor. 17 out of 138 reviews" "
Rating 2 - Terrible. 23 out of 138 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Timothy A

Travelled with family
Disliked: Amenities, property conditions & facilities
I dont want to
Stayed 3 nights in May 2024

2/10 Terrible

tim

Disliked: Cleanliness
Stayed 1 night in May 2024

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was gross
Stayed 1 night in Apr 2024

8/10 Good

Wendy

Liked: Staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Connor

Disliked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Russell

Stayed 1 night in Mar 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

William

Travelled with family
My reservations could not be honored, because no room was available. Also, the motel could not be easily identified, because the reservations were for Suburban Studios at the University, and the name on the hotel was Comfort Innn, with no visible address.
Stayed 3 nights in Jan 2024

2/10 Terrible

Paul

The air conditioner in the room has a good inch of filth where the air comes out. I wipe things down with sanitizer when I stay places. Some places were filthy. Then, someone tried to enter the room when I was asleep. She was from housekeeping. When she was confronted, she blamed us because we did not have out the Do Not Disturb sign. She had knocked twice, but did not announce that she was from housekeeping. It scared me.
Stayed 3 nights in Jan 2024

2/10 Terrible

Miranda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hhjj
Stayed 1 night in Jan 2024

6/10 Okay

Mary

Travelled with partner
Liked: Staff & service
Our stay was pleasant & the room Was clean
Stayed 1 night in Jan 2024

6/10 Okay

Latoya

Stayed 3 nights in Jan 2024

6/10 Okay

Mary

Disliked: Property conditions & facilities
Room had a funny smell, the bath mat had all kinds of dirt & red stains on it, there was hair in the shower & on the toilet seat & the bathroom sink was dirty
Stayed 1 night in Dec 2023

6/10 Okay

Kristen, Pageland

Business traveller
Stayed 3 nights in Dec 2023

8/10 Good

Kristen, Pageland

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Russell

Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good soild place. I always like to stay here when coming down to Myrtle Beach.
Stayed 1 night in Nov 2023

10/10 Excellent

Sandi

Travelled with family, Travelled with pets
Liked: Staff & service, property conditions & facilities
This was the perfect location for my family to stay. First floor made it especially easy to take care of our pet. great accommodations and close to our daughter who lives off campus. reasonable prices and great breakfast too!
Stayed 2 nights in Oct 2023

2/10 Terrible

Marianne

Stayed 1 night in Sep 2023

8/10 Good

Jaiden

Business traveller
Liked: Staff & service
Doesn't feel safe for women, men everywhere
It was very creepy to stay there as a woman and I was charged for something I don't even know what for on top of my initial charge. I also was left with dirty folded bath towels with pubic hair rolled up in all the towels. There were also spiders all around my door and inside the hotel all around the door and mirrors. It felt spooky during my stay. This place is also crawling with men everywhere and all they do is stare; it's very creepy for a woman.
Stayed 2 nights in Sep 2023

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and friendly. It was a nice day.
Stayed 1 night in Sep 2023

2/10 Terrible

Chris

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the hotel after being involved in a minor traffic accident involving hitting a deer and needing a place to stay for the night. The night manger was disrespectful and had an attitude with other customers waiting in line. The following morning we were awoken by the room above our room making excessively loud noise. We left the room at 9:30 to go eat breakfast which was horrible. The milk was room temperature, hot bar was empty, and flies in the pastry container. All that aside, went back to the room to wait for the transportation to find the maid had already stripped our beds and started cleaning the room. It was evident we were still occupying the room because our belongings were still in the room. I went to the front desk and told the clerk that we apparently were being forced to check out because our room was no longer available. Had to sit outside and wait for our ride that was coming from 3 hours away since our car was no longer drivable. By far the worst hotel experience I have ever had and will never stay at this hotel or recommend it.

8/10 Good

Mindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inside was way more kept than outside. Comfortable and clean inside and the staff was kind friendly and helpful. Great location for dropping kids at Coastal Csrolina University. I’d stay here again. Very convenient.
Stayed 2 nights in Aug 2023

10/10 Excellent

Steven W.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an issue with ac in room. Manager/owner bent over backwards to correct issue and get us into a room that was better. Will stay again.
Stayed 2 nights in Aug 2023

6/10 Okay

Collette

Travelled with family
This is an Econolodge… both names are on the sign, clean enough, nothing fancy, just expected more than a mini fridge and microwave for an efficiency.
Stayed 1 night in Jul 2023

6/10 Okay

Jillian

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Cheap, but disappointing.
We switched rooms as soon as we walked into our intended rooms because the air conditioner that was in the wall has cracks all around it and light coming through from outside. There were dead roaches all around it and the whole room smelled overwhelmingly like bleach. We moved rooms, thankfully. The new room was better-ish, but all the furniture was either rusty or water damaged, including the lamps and fridge. The headboard lights didn't work, and there was a huge gap under the door which we had to cover up so, again, roaches didn't crawl under at night. Which, coming from NYC, we're used to roaches, but they were everywhere! This property needs an exterminator. Basically, the photos online look NOTHING like the actual rooms. Not sure how this place gets a 7/10..... The pool looked nice, but it rained, so I can't comment on the integrity of that part of the property.
Stayed 1 night in Jul 2023

4/10 Poor

Martha

Travelled with partner
Disliked: Property conditions & facilities
Iit was late and we were exhausted. Otherwise, we would not have stayed after seeing the room. Because the HVAC controls are near the floor, I had to kneel on the floor to see the buttons better. I put a bath mat down to protect my knees. When I was done, the bath mat was filthy. The linens were clean, so we stayed. But, we kept socks on our feet. Didn’t want to walk barefooted on the filthy floor. Our socks became so dirty that I had to soak and bleach them. The stains didn’t come out. The flooring, some type of hard surface that looks like wood, was spongy and bounced when we walked in it. The manager was an excellent communicator and was very helpful when our key did not work.
Stayed 1 night in Jul 2023

10/10 Excellent

Aurelien

Liked: Cleanliness, staff & service
I requested a leak repair last night hut no one showed up to fix it
Stayed 1 night in Jul 2023

2/10 Terrible

Rich

Stayed 3 nights in Jun 2023

4/10 Poor

Nina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Staff
Stayed 3 nights in Jun 2023

8/10 Good

Emily

Travelled with family
Liked: Staff & service, room comfort
Family vacation
All in all, this was a pretty decent choice for our recent family vacation. The full breakfast with hot options was really nice. The room we stayed in looked nice. The sheets, blankets, pillows were clean. The room definitely looked a little worn out. Could use some updates. It was mostly the dresser, lamps, artwork, and appliances that looked well used. The floors were dirtier than I expected them to be. Our socks were almost black on the bottoms after just one day of walking on the floors. Most of the time, we chose to keep our shoes on just so our socks wouldn't get gross. But overall, the cleanliness was better than we've seen in other similar hotels.
Stayed 5 nights in Jun 2023

10/10 Excellent

ANNIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations and services
Stayed 1 night in May 2023

4/10 Poor

Andrea

Travelled with family
Disliked: Staff & service
We had two people knock on our door 3 times to ask when we were leaving an hour before check out time. I told the guy at the first desk and he said they house keeping and maintenance. Which is ridiculous because they shouldn’t need to knock on occupied doors to find out when guest are leaving. They should get that info from the front desk and need to wait until after check out time to try to get inside rooms.

8/10 Good

Ozzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was smooth and the room was clean and beds were comfortable
Stayed 2 nights in Mar 2023

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do NOT stay here! For the first time in my life I actually left a property 10 minutes after we arrived. The bathroom was gross, there were hairs on the sheets, cigatette holes in the comforter in our "non-smoking" room. The worst part was the door wouldn't lock. Absolute non starter when staying with my teenage daughter. We were told by the desk clerk we would be refunded but the property owner has refused. DO NOT STAY HERE!
Stayed 1 night in Mar 2023

2/10 Terrible

REBECCA, MANAKIN SABOT

Stayed 2 nights in Mar 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid unless you want to overpay for a dank motel
Very overpriced. Nice updates inside the room but not much of an offset for how gross and dirty the floors and bathroom were. Obvious it was not deep cleaned before our stay. Did not feel safe with the crowd attracted to this property hanging out in parking lot. Very strong smell of pot next door. Very loud bar patio right next to the motel. Not the same area it used to be 20 years ago for sure. Sad because it’s so close to beautiful CCU campus.
Stayed 1 night in Mar 2023

8/10 Good

Dominic

Travelled with group
Liked: Cleanliness, staff & service
The room was good. Only issue was it stunk of cigarette smoke
Stayed 3 nights in Mar 2023

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked the convenience of restaurants within walking distance. The facility was relatively clean with no bugs. Breakfast was ok most mornings. The rooms and facilities look like they’re been repaired multiple times. I could not get the coffee maker to work in the room.
Stayed 4 nights in Feb 2023

2/10 Terrible

Kyle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting
Stayed 1 night in Feb 2023

10/10 Excellent

Russell

Stayed 1 night in Jan 2023

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Mike

6/10 Okay

Erynn

Travelled with family
Liked: Cleanliness, staff & service
Several of the guests staying in other rooms were enjoying quite a few blunts. The smoke permeated the room by the end of the night.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

4/10 Poor

Linda

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I arrived late since my flight didn’t land until 11pm. The front desk was friendly. I didn’t realize No elevator was available so had to carry my bags up two flights of stairs past a man sitting on the steps on his phone. After climbing the stairs and looking for my room another man was sitting on the floor outside one of the rooms, he was staring at me and then started saying “Hey, Hey” trying to get my attention. I immediately got in my room since by this time I’m a little nervous about my surroundings. I felt so uncomfortable and decided not to stay at this facility. The room was not exactly as shown on the pictures. The pictures look better. Since the door opens to the outside I was not comfortable with someone trying to open my door from the outside. I was not able to get my money back since I didn’t inform the front desk of my departure shortly after checking in. I would not stay here again.
Stayed 2 nights in Oct 2022

6/10 Okay

Tyra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is extremely friendly and helpful. Room needs a little TLC, but fairly clean. We will stay here again if needed.
Stayed 1 night in Oct 2022

4/10 Poor

Jon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Just kind of dirty and smelled like smoke.
Stayed 1 night in Aug 2022