2 indoor pools, seasonal outdoor pool, pool cabanas (surcharge)
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Reviews of The Broadmoor

5 out of 5
The Broadmoor
1 Lake Avenue, Colorado Springs, CO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 856 out of 1000 reviews" "
Rating 8 - Good. 91 out of 1000 reviews" "
Rating 6 - Okay. 31 out of 1000 reviews" "
Rating 4 - Poor. 15 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone makes you feel special, amazing staff
Stayed 1 night in Mar 2024
Response from Broadmoor Reservations on 4 Mar 2024
Thank you for your feedback! We do hope to welcome you back to the Hotel soon!

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Feb 2024
Response from Broadmoor Reservations on 26 Feb 2024
Thank you for your feedback! We do hope to welcome you back to the Hotel soon!

10/10 Excellent

Ying

Travelled with family
Liked: Property conditions & facilities
It's perfect hotel，my family like it.
Stayed 1 night in Feb 2024
Response from Broadmoor Reservations on 25 Feb 2024
Thank you for your feedback! We do hope to welcome you back to the Hotel soon!

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Service was excellent. Friendly, helpful staff. Food was premium price as well.
Stayed 3 nights in Feb 2024
Response from Broadmoor Reservations on 20 Feb 2024
Thank you for your feedback! We do hope to welcome you back to the Hotel soon!

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room is very comfortable and relaxing. Plus what a fantastic view of the mountains.
Stayed 1 night in Feb 2024
Response from Broadmoor Reservations on 20 Feb 2024
Thank you for your feedback! We do hope to welcome you back to the Hotel soon!

10/10 Excellent

Janis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel
Stayed 1 night in Feb 2024
Response from Broadmoor Reservations on 19 Feb 2024
Thank you for your feedback! We do hope to welcome you back to the Hotel soon!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 1 night in Feb 2024
Response from Broadmoor Reservations on 7 Feb 2024
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Broadmoor Reservations on 5 Feb 2024
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly efficient and kind. It was truly a magical Christmas.
Stayed 3 nights in Dec 2023
Response from Broadmoor Reservations on 29 Dec 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Elan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its the broadmoor… beautiful inside and out, best service in the country!
Stayed 1 night in Oct 2023

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design style of the property is elegant and well put together, unique.
Stayed 2 nights in Nov 2023
Response from Broadmoor Reservations on 11 Dec 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Anna

Travelled with family
Liked: Staff & service, property conditions & facilities
The best
Stayed 1 night in Nov 2023
Response from Broadmoor Reservations on 4 Dec 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Broadmoor Reservations on 23 Oct 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Grounds were incredible!!! Restaurants were incredible!!! Rooms were big and nice Walking trails, bowling, shopping, multiple bars on property... Just so much fun stuff to do. Cons: Parking was difficult/expensive Food and Drinks were over priced (Las Vegas Prices) for the area. Pool area was closed in October, I understand closing the pool, but let us walk around the walking trails and bridges over by the beautiful pool.
Stayed 1 night in Oct 2023
Response from Broadmoor Reservations on 23 Oct 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! You deserve this!
Absolutely beyond amazing!! layers of hospitality!! Hands down the best!
Stayed 2 nights in May 2023
Response from Broadmoor Reservations on 20 Sept 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a magnificent setting with incredible staff!
Stayed 2 nights in Aug 2023
Response from Broadmoor Reservations on 22 Aug 2023
Thank you for feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was gorgeous and everyone was so nice..... I would love to go back.... the view of the mountains was fabulous. Awesome time with many memories made!
Stayed 5 nights in Aug 2023
Response from Broadmoor Reservations on 11 Aug 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Shailja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Broadmoor Reservations on 24 Jul 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained, historic property. Slightly overpriced
Stayed 1 night in Jul 2023
Response from Broadmoor Reservations on 11 Jul 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon.

10/10 Excellent

MARTHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and beautiful grounds.
Stayed 4 nights in Jun 2023
Response from Broadmoor Reservations on 20 Jun 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Shane

Stayed 3 nights in May 2023
Response from Broadmoor Reservations on 25 Jun 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Broadmoor Reservations on 17 May 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Broadmoor Reservations on 16 May 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Leigh Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an unforgettable birthday
Amazing. Everything was perfect. We will definitely go back.
Stayed 1 night in Apr 2023
Response from Broadmoor Reservations on 3 May 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Broadmoor was the most beautiful property we have every stayed at.
Stayed 1 night in Apr 2023
Response from Broadmoor Reservations on 17 Apr 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Dennis

Stayed 1 night in Apr 2023
Response from Broadmoor Reservations on 3 May 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2023
Response from Broadmoor Reservations on 11 Apr 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is top notch.
Stayed 3 nights in Apr 2023
Response from Broadmoor Reservations on 5 Apr 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Terry Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent five star experience!
Stayed 1 night in Apr 2023
Response from Broadmoor Reservations on 3 Apr 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Melissa Fisher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort with fine furnishings, helpful staff, and a walkable distance to the property's restaurants and spa
Stayed 3 nights in Mar 2023
Response from Broadmoor Reservations on 27 Mar 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good, sometimes the people were over friend;ly. I came to get away.
Stayed 1 night in Mar 2023
Response from Broadmoor Reservations on 27 Mar 2023
Thank you for your feedback. We hope to welcome you back to the Hotel for a future stay!

10/10 Excellent

Lourdes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
It was a amazing, comfortable, pleasant, and wonderful all in one. We we’re floored with the hospitable services, and felt like royalties on a budget! I’m glad we chose this hotel experience.
Stayed 4 nights in Mar 2023
Response from Broadmoor Reservations on 17 Mar 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Chloe

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2023
Response from Broadmoor Reservations on 20 Mar 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Keith

Stayed 2 nights in Mar 2023
Response from Broadmoor Reservations on 17 Mar 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Tao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surrounding views at the foothills of the mountains, including the famous 14er, the Pikes Peak. Several high quality restaurants located on the property with good food and professional services. Hotel room are super clean, which has a very comfortable bed and spacious bathroom. The history tour about the hotel is very interesting and educational. The movie theater is a nice place to enjoy a movie after the dinner at hotel. Playing golf is another wonderful experience that has very scenic views with surrounding mountains and beautiful design and well maintained landscape.
Stayed 2 nights in Mar 2023
Response from Broadmoor Reservations on 16 Mar 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! Best hotel we’ve ever stayed at.
Stayed 3 nights in Mar 2023
Response from Broadmoor Reservations on 6 Mar 2023
Thank you so much for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous getaway, beautiful scenery, delightful food, & wonderful staff! Recommend it to everyone.
Stayed 2 nights in Feb 2023
Response from Broadmoor Reservations on 20 Feb 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

4/10 Poor

Bryan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was garbage, especially considering how expensive it is to stay there. NEVER go in winter. All the restaurants were closed, the shops close when you’re supposed to check in and the rooms look like they need serious renovation. The shower door didn’t close all the way so the floors got soaked, and you have to ORDER items for the mini bar. NONE are provided for you, any other hotel I’ve ever stayed at has items at the mini bar or in the fridge if the room had one. Over $1200 for this room for a night and you can’t stock the mini bar!? Or the fridge? This place was cool to go to in the 90’s to 2010. Now, it’s an outdated, over hyped, and extremely underwhelming place to stay. We won’t be staying here again unless it’s summer and we’ve checked ahead that everything is actually open.
Response from Broadmoor Reservations on 16 Jan 2023
Thank you for your feedback.

10/10 Excellent

Kristina D

Stayed 1 night in Jan 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
put this in then highest category
truly amazing
Stayed 3 nights in Dec 2022
Response from Broadmoor Reservations on 6 Jan 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Dionna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Broadmoor Reservations on 6 Jan 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

8/10 Good

Colleen

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There are too many dogs. I’m not a dog person and I was disgusted with all of them. Too much. Also the price of everything is outrageous!
Response from Broadmoor Reservations on 6 Jan 2023
Thank you for your feedback.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than we could have imagined. We have lived here most of our lives, and never had the opportunity to stay until now. Beautifully decorated for the holidays, all staff is so very friendly and helpful. Easy to see why they are so renowned.
Stayed 2 nights in Dec 2022
Response from Broadmoor Reservations on 30 Dec 2022
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

David

Stayed 1 night in Dec 2022
Response from Broadmoor Reservations on 30 Dec 2022
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many many times over the past 30 years and I always seem to get the same buildings on the outskirts of the resort. I am a return customer in fact I got married here in the late 1990’s. I would think I would get a room in one of the main buildings.
Stayed 1 night in Dec 2022
Response from Broadmoor Reservations on 28 Dec 2022
Thank you for your feedback.

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Response from Broadmoor Reservations on 28 Dec 2022
Thank you for your feedback.

10/10 Excellent

Lori Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds, gorgeous room with a view, exceptional customer service and delicious food. We will be back. Thank you for treating us like royalty!!
Stayed 1 night in Dec 2022
Response from Broadmoor Reservations on 3 Jan 2023
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Broadmoor Reservations on 7 Dec 2022
Thank you for your feedback! We hope to welcome you back to the Hotel soon!

10/10 Excellent

Keith

Liked: Staff & service
I like the friendliness of all the staff.
Stayed 2 nights in Nov 2022
Response from Broadmoor Reservations on 30 Nov 2022
Thank you for your feedback! We hope to welcome you back to the Hotel soon.

10/10 Excellent

Melinda

Stayed 1 night in Nov 2022