Reception

Reviews of Hotel Ibn-Arrik

4 out of 5
Hotel Ibn-Arrik
Rua Alexandre Herculano, 24, Coimbra

Reviews

8.8

Excellent

Rating 10 - Excellent. 90 out of 164 reviews" "
Rating 8 - Good. 52 out of 164 reviews" "
Rating 6 - Okay. 13 out of 164 reviews" "
Rating 4 - Poor. 8 out of 164 reviews" "
Rating 2 - Terrible. 1 out of 164 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, professional and very helpful.
Stayed 3 nights in Apr 2024

8/10 Good

Shiva

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, parking, clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Orly Bracha

Stayed 1 night in Sep 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff esp Ladie helped us navigate Portuguese SIM card option’s beyond the call of duty. She was adorable Breakfast needed better coffee and real orange juice but it was ok
Stayed 4 nights in Sep 2023

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was renovated, and there was a very pretty tile. It was in very good shape. Although the room is a little small, it was fine for my husband and myself we would stay there again if we ever are in Coimbra.
Stayed 1 night in Sep 2023

10/10 Excellent

pinchas

Stayed 1 night in Aug 2023

4/10 Poor

Lidia

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We booked a 3 person room and was given a 2 max room. They have no 3 person rooms. They offered us a second room but i did not like splitting up the family. Hotels.com should know if a hotel can accommodate 3 people in a room before confirming the reservation.
Stayed 1 night in Aug 2023

6/10 Okay

Jochen

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2019
Response from IBN-ARRIK on 18 Dec 2019
Thank you for your preference, it is always gratifying to receive compliments. The IBN-ARRIK Team

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a great location. Staff was very kind and helpful, I think her name was Elizabeth. Breakfast was excellent. Rooms were well kept.
Stayed 1 night in Dec 2019
Response from IBN-ARRIK on 16 Dec 2019
Thank you for your preference, it is always gratifying to receive compliments. The IBN-ARRIK Team

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was absolutely beautiful. The breakfast was excellent. Location was great. We walked everywhere. Botanical Gardens we awesome.
Stayed 1 night in Oct 2019
Response from IBN-Arrik on 9 Nov 2019
Thank you for your preference, it is always gratifying to receive compliments. The IBN-ARRIK Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from IBN-ARRIK on 29 Oct 2019
Obrigado pela sua preferência, é sempre gratificante receber elogios. A equipe do IBN-ARRIK

10/10 Excellent

patrick, california

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful garden, great service excellent location and eloquent facility
Stayed 2 nights in Oct 2019
Response from IBN-ARRIK on 22 Oct 2019
Thank you for your preference, it is always gratifying to receive compliments. The IBN-ARRIK Team

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing cozy hotel Near the university and sight Recommend to stay
Stayed 1 night in Oct 2019
Response from IBN-ARRIK on 16 Oct 2019
Thank you for your preference, it is always gratifying to receive compliments. The IBN-ARRIK Team

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Coimbra
Beautiful hotel in a great location with a walking distance to everything, quiet street with overnight parking allowed, nice staff at the reception
Stayed 1 night in Jul 2019
Response from Jorge Lopes on 31 Jul 2019
Thank you for choosing IBN-ARRIK Hotel, it is always gratifying to receive compliments! Graciously The IBN-ARRIK team

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
I really enjoyed the pool and sauna area. The room was very clean and nice to be able to watch TV and relax in the bar area with comfy couches. The check-in process took too much time as the hotel seemed to be short-staffed all the time.
Stayed 3 nights in Jul 2019
Response from Jorge Lopes on 31 Jul 2019
Thank you for choosing IBN-ARRIK Hotel, it is always gratifying to receive compliments! Graciously The IBN-ARRIK team

10/10 Excellent

DGA, Columbus, OH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely evening receptionist- friendly, patient and very helpful with recommendations. Hotel is very stylish, very well located- right across from Aqueduct and next to Praca Republica, close to University. Loved the personalized rooms, with names honoring Portuguese queens. Boutique hotel. Would love to repeat!
Stayed 1 night in Jul 2019
Response from Jorge Lopes on 11 Jul 2019
Thank you for chosing Hotel IBN-ARRIK, It´s Always gratifying to receive compliments! Graciously The team of IBN-ARRIK

10/10 Excellent

Adrian, Canada

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the old university. The aqueduct is near by. Rita, at the front desk, was very nice and helpful. Her suggestions for restaurants and places to listen Fado music were excellent. The room was great; breakfast ok. If I have to be picky, I can say I didn’t like the pillows.
Stayed 1 night in Jun 2019
Response from IBN-ARRIK TEAM on 18 Jul 2019
Thank you for choosing IBN-ARRIK Hotel, it is always gratifying to receive compliments! Graciously The IBN-ARRIK team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great property. The room was very comfortable and nice.
Stayed 2 nights in Jun 2019
Response from Jorge Lopes on 31 Jul 2019
Thank you for choosing IBN-ARRIK Hotel, it is always gratifying to receive compliments! Graciously The IBN-ARRIK team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The place was clean and the staff are attentive to our needs. Having a pool, sauna, Turkish bath is a big bonus.
Stayed 1 night in Jun 2019
Response from Jorge Lopes on 31 Jul 2019
Thank you for choosing IBN-ARRIK Hotel, it is always gratifying to receive compliments! Graciously The IBN-ARRIK team

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open plan shower, toilet and washbasin area looks absolutely gorgeous and very clean but all too open to the bedroom giving no privacy.
Stayed 3 nights in Apr 2019

10/10 Excellent

Roni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good although it is up at the top of the city by the University so one needs a good set of legs to walk back up after dining downtown. Spa pool, sauna, steam room and gym were great.
Stayed 2 nights in Feb 2019

10/10 Excellent

tim, boxford. mass, usa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful older building, great central location, friendly and helpful staff, quiet rooms.
Stayed 1 night in Feb 2019

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Beautiful hotel, located near university,. Newly remodeled and it look really nice. Staff very helpful, my husband used the pool and spa and was pleased with the facilities.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Disappointing.
It was alright. Didn't like the room layout. The way the toilet and shower are next to the bed is weird, and feels like a second rate hotel. Gym is run down and for looks. The internet wasn't working. Dunno, the whole thing was disappointing. Location was alright, and breakfast was okay.
Stayed 1 night in Jan 2019

8/10 Good

joao, lisboa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelers
Interesting college town. Found some fun things to see.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
No one to assist with baggage. Thank goodness there is a lift. Bed was horrible. Worst night sleep. Mattress was like rocks. Otherwise, room was ok, but hotel is not near much
Stayed 1 night in Oct 2018

10/10 Excellent

Kim, Brooksville, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, very close to the town and attractions. Nicely appointed hotel with nice linens and products. Staff was very friendly and helpful. Breakfast was wonderful. We would stay here again. Coimbra is a charming town and we really enjoyed our stay.
Stayed 1 night in Oct 2018

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
Our stay in Coimbra
We enjoyed the hotel overall. The service was very good, particularly in the breakfast area, and in the bar area. The bathroom situation was a bit weird, however. There was no bathroom door, and whoever was sitting on the bed had a direct view of your rear end when you were standing at the sink. It was very strange.
Stayed 3 nights in Sep 2018

10/10 Excellent

linn, Manchester,nj

Liked: Cleanliness, property conditions & facilities, room comfort
It was very nice and walking distance to some attractions plus near the university
Stayed 1 night in Sep 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lively university location, wonderful hotel
This hotel is beautiful. The room furnishings felt luxurious, and the shower was excellent. The location was ideal : a block from the university, so the nightlife was hopping — plenty of places to go for food & drink, at very good prices. Be forewarned though: You may hear students singing school songs and carousing at very late hours, so if you’re a light sleeper use your Bose noise-canceling headphones! The staff were very helpful, always available for help or suggestions. Next time I visit Coímbra I will certainly stay here.
Stayed 2 nights in Sep 2018

10/10 Excellent

Mellomom, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked the hotel location. The staff was very helpful getting us around town and organizing sightseeing. The robes were a nice touch too
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great choice
Very enjoyable 2 night stay there. Room was larger than expected. Very clean. Amenities were great. Had time to use the Pool too and enjoyed it. Would stay there again
Stayed 2 nights in Aug 2018

10/10 Excellent

James

Great hotel and location
Our stay here was great. The hotel was centrally located, the room was clean, and the staff were nice.
Stayed 1 night in Aug 2018

8/10 Good

V, Sussex, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Well placed, well appointed hotel
We stayed for two nights in a twin room. The room was comfortable, very clean. Bath robes were available for the walk down to the swimming pool. Towels for the pool were available at no charge from reception. The staff were very pleasant and helpful, especially the receptionist. Breakfast was lovely, generous, delicious. They happily gave us napkins to make rolls to take away for lunch. Parking was available right outside the hotel, in the street, and was free. There is also an underground car park, with a very steep access back up to the road. We did not need to use it.
Stayed 2 nights in Aug 2018

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Nazare cliffsise
The property is lovely with beautiful cliff side views of ocean and town. The bed could’ve been a little more comfortable very firm mattress.
Stayed 1 night in Jul 2018

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!
Right in tye center of Coimbra! We love this city!
Stayed 1 night in Jul 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Sheilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stylish hotel
Small but stylish hotel within close walking distance of town centre. Excellent service from professional staff.
Stayed 2 nights in Jun 2018

10/10 Excellent

brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
great place. Quiet, comfortable, courteous.
Stayed 1 night in Jun 2018

10/10 Excellent

Christine, Salinas, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with really friendly staff
The hotel facilities themselves are nice - the rooms are clean, comfortable and very nicely furnished. My biggest complements, though, are for the staff. The front desk staff were very friendly and helpful in finding activities and giving directions. Miguel also made us cocktails in the evening that were unique and very tasty. The hotel isn't in the older part of town, but close by to the University. The walk is short, but the hills in Coimbra are steep!
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great breakfast
Excellent breakfast with made to order eggs. Friendly helpful staff. Contact hotel directly to reserve a parking spot if driving otherwise you may not find a spot on busy street. Bathroom doors are frosted glass. I felt this afforded enough privacy. Very close to the university.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel staff were nice and did everything they good. The location of the property was close to everything we wanted to see. The room was clean but it was very noisy. You could hear every step through the walls and ceiling. Breakfast was okay but it was not a buffet. We got too much of the food we didn’t want and not enough of what we wanted to eat.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great staff!
Luis at the front desk is wonderful. There was a plumbing issue in our room and they quickly upgraded us to a suite. Breakfast was impressive and he recommended a great fado show! Location convenient to many things. Highly recommend this hotel!
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Service and Location
The Hotel Ibn-Arrik is located in a great spot in Coimbra. We were able to visit all the tourist sights easily. Our room, number 21, was located in the back of the hotel which was away from the main street so it was very quiet. The hotel staff went out of their way to make room for us in the lobby to view the university graduation parade which went right in front of the hotel. The breakfast was wonderful and served to us by the staff.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Touring Coimbra
The hotel and staff were terrific. The room was spacious and comfortable. Only challenge was there were only two outlets for charging phones, etc. Theyvare still working on a snack menu for the bar so there is no bar food at all but otherwise all was great.