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Reviews of Rodeway Inn Church Hill - Tri Cities Area

2 out of 5
Rodeway Inn Church Hill - Tri Cities Area
1142 Volunteer St, Church Hill, TN

Reviews

6.0
Rating 10 - Excellent. 9 out of 68 reviews" "
Rating 8 - Good. 19 out of 68 reviews" "
Rating 6 - Okay. 16 out of 68 reviews" "
Rating 4 - Poor. 8 out of 68 reviews" "
Rating 2 - Terrible. 16 out of 68 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Cassidy

Stayed 1 night in Mar 2024

2/10 Terrible

Jenny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
WARNING!! do not rent this motel, it is nasty with bad customer service, they do knowingly do non-refunded option, because when people come to stay and they turn around they can not get money back. Manager/owner wanted us to pay additional money foe kids, it was not much, but to stay in that dirty motel they should pay us money. It was partly my fault because I did not check the reviews first((( But we were so tiered and did not expect that to happened Be smart and stay away
Stayed 1 night in Aug 2023

6/10 Okay

jessie

Liked: Staff & service
Disliked: Property conditions & facilities
They really are trying to update the rooms but for 98 a night i expect something a little nicer. The guy that owned the property was very nice an an easy to talk to.. it was also very quiet an convenient
Stayed 1 night in Jul 2023

2/10 Terrible

Albert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay was ok
Handicap room heat/ac unit was to height for a handicap person the room was dirty
Stayed 1 night in Jan 2023

6/10 Okay

Amy

6/10 Okay

Cheryl

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not friendly
Stayed 2 nights in Dec 2022

2/10 Terrible

Sharon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a dump
Stayed 1 night in Sep 2022

2/10 Terrible

Beline

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Volker Friedrich Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff
Stayed 3 nights in Sep 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Rooms outdated, during evening hours bathroom ceiling was leaking all evening and night out of the vent fan made it hard to go to bathroom without getting wet, keycard for room didnt work, had to get owner/manager to open each time. Beds stiff, cig burn holes in blankets. But you get what you pay for. Otherwise was fine for just sleeping the 8hrs spent there.
Stayed 1 night in Sep 2022

4/10 Poor

Adam

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms not as pictured on site
Cigarette burns in bedding, carpet was sticky, tiles were loose in the bathroom because of rottting floor - had to step on tiles a certain way to even open and close the bathroom door. Furniture was dirty and stained to the point that I wouldnt sit on the chairs. Room was old and smelly, and by that I mean it stunk. Stains on towels. Motel was not as pictured at all on the website. It was better than staying in my car, but I would have felt cleaner if I would have stayed in the car. If my family would have been there, I would not have stayed. It was a necessity stay for business because it was the only thing within driving distance of where I was to be.
Stayed 2 nights in Sep 2022

2/10 Terrible

Brennen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!!!
Bed bugs, broken sink, dirty shower. Bed stained, nothing clean!!!
Stayed 1 night in Sep 2022

2/10 Terrible

Steven

Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled bad. Fruit flies and regular flues everywhere. Didnt feel safe being there
Stayed 2 nights in Sep 2022

8/10 Good

Scott

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Nianqin

Very nice
Stayed 4 nights in Jul 2022

8/10 Good

Christopher

Stayed 1 night in Jun 2022

2/10 Terrible

Jermaine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
None place is crawling with bed bugs
Stayed 3 nights in May 2022

4/10 Poor

Cheryl

Business traveller
Disliked: Staff & service
When calling in to cancel reservations employee was rude & unfriendly. Did not stay at this hotel.
Stayed 2 nights in May 2022

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in May 2022

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Ever time I left room.andmcame back. The key would not work and I would have to walk to office to get reprogram med. I only stayed 2 night so it was aggravating to get key programmed 5 times during that 2 days
Stayed 2 nights in Apr 2022

8/10 Good

John

Liked: Cleanliness, staff & service
Overall pleased.
Room was really clean and orderly. Bed not so comfortable but clean. A/C worked great after we found the remote control for it. The faucet in the sink is hard to regulate with heat and cool mix and extreme pressure. It would give you a bath. Convenient to Kingsport without the city traffic.
Stayed 1 night in Apr 2022

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Chabota

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2021

6/10 Okay

Brad, Lake Stevens

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very rundown but staff and owner's were fine. They tried their best to accommodate our needs. Just old and rundown, needs updating.
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall good
It was clean, comfortable, NO BUGS and cheap. Only downside to it was that it is old and outdated but that does not mean bad. Its just an older building but has been maintained.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty rooms.
Checked in, was sopost to have a bottom floor room. He put me top floor in a room that wasn’t even clean. Bed was dirty. So he moved me to a bottom floor two bed room that had bugs and hair in the bed. Very dirty room. Stains all over everything. Sign of bed bugs. See photos.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Decent old place
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Clean but this place is in bad need of a renovation. Tub had no drain stopper and a crack in it. Carpet was frayes, and stained. Towels were not exactly white.
Stayed 2 nights in Mar 2021

8/10 Good

Shaylynn

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Kingsport Trip
I was happy i found a room. The service was friendly. The motel itself was old, and definitely needed some updates, and upgrades. But again, i was happy to have a room.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to dispute this ! Someone in my family did this without permission usage of my card..
Stayed 2 nights in Jan 2021

10/10 Excellent

Erik, Quincy, Illinois

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. Room was clean and comfortable. Staff is friendly and courteous. Would recommend to anyone looking for affordable travel accommodations.
Stayed 1 night in Nov 2020

4/10 Poor

john

Disliked: Cleanliness, property conditions & facilities, room comfort
Look for another hotel.
Unit was dirty and buggy. Unpleasant experience.
Stayed 2 nights in Jun 2020

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quite And peaceful.
Stayed 4 nights in May 2020

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming, family run business
We had a great stay! Upon arrival we were greeted by the owner/ operator family who were outside enjoying the spring day. In front of our room was a table and two chairs where we enjoyed some takeout. The owner came by to ask if we needed anything and I asked for help with the mircowave. It turned out it was not functioning, so he immediately carried a replacement to our room. I'd stay here again. The hotel is conveniently right off a highway yet the room was quiet!
Stayed 1 night in Apr 2020

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

Dean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Ron

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Affordable but run down. Owner was nice. Easy to park with a trailer in tow.
Stayed 1 night in Aug 2019

2/10 Terrible

larry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They screwed us over we called three times to confirm our reservations they said they had no record of it so we booked another hotel and they still took the fee out of my account so I had no money for the rest of my trip
Stayed 2 nights in Aug 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the area, very convenient. Beds very comfortable and air conditioner worked and slept very good.
Stayed 1 night in May 2019

6/10 Okay

carl

Liked: Cleanliness, staff & service, room comfort
Cost was resonably
We only stayed one night .the room was clean .we always bring our own sheet ..blankets but the sheets were clean on bed .there was fridge .microwave .only problem we had was with towels a little rough feelling and not so great smell .i suppose towels were washed but not good detergent perhaps .the top lock on the door was gone also .old carpet on steps was stained badly and had tears .new oweners were very polite and responed to our needs .just takes a little time and of course funds to get everything up to date i am sure . I have stayed at worse locations that smelled .
Stayed 1 night in Apr 2019

2/10 Terrible

Debby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a filthy, discusting, run down room,
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel had all the beds outside in the cold to kill bad bugs
Stayed 2 nights in Jan 2019
Response from Manager on 27 Feb 2019
It was not bed bugs but we where installing new beds

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced . The mattress and the pillows could have been a little better we made the most of it clean showers an good ice machine
Stayed 1 night in Aug 2018

2/10 Terrible

linda, maryland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The sheets were ripped and had holes and stains.
horrible, carpet was so dirty our feet turned brown, pillows were stained and totally flat, it was an overall disgusting experience.
Stayed 2 nights in Jul 2018

6/10 Okay

Evan

Liked: Staff & service
Disliked: Property conditions & facilities
It was less than spectacular. A bit worn, to say the least. Considering the price, I'd say it was commiserate...
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs
They returned our money and are working with the bug people to get rid of them
Stayed 1 night in Jun 2018